BT QUARTET 2015 User manual

User Guide
Quartet 2015
Cordless Telephone & Digital Answering Machine
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.

Please open this page for an ‘at a glance’
guide to your Quartet 2015.

Recall
For use with switchboards.
Charger
Redial
Stores last 3 numbers dialled.
See page 13
Charging light
Illuminates when a handset
is charging.
Registration button
For registering new handsets
to the Quartet 2015 base unit.
Power light
Illuminates when
power is switched on.
Aerial
Extend for use.
Aerial
Extendable.
At a glance
Talk
For making and ending calls.
Options
For navigating through the
menu.
Directory
To call and store up to 20
names and numbers.
See page 16
Command buttons
Used in conjunction with
Display screen options.
Earpiece volume control
Increase or decrease volume
during a call.
See page 15
Display screen/Message
Centre
Shows number of stored
messages and all status displays.
In use light
Lights up when ringing or
a new message is waiting.
Keypad
Keys 0 - 9 plus ✱and
#
.
Base unit
1

2

3
In this guide
At a glance 1
Introduction 4
Setting up 6
Using your Quartet 2015 8
Making and receiving calls 12
Using the directory 16
Using the answering machine 19
Optional settings 32
Using Select Services 35
Using additional handsets 44
Wall mounting 46
Help and advice 48
Technical advice 50
Index 52
Wall mounting template 53

4
Introduction
Your BT Quartet 2015 combined cordless telephone and digital answering
system is designed for ease of use and is made to BT’s high standards.
The BT Quartet 2015 combines the advantages
of cordless operation with the performance of a
high quality telephone and digital answering
system. It offers unparalleled quality and features.
Cordless telephone functions
Your Quartet 2015 offers you the convenience
and flexibility of a cordless telephone system and
has been specifically designed to be easy to use.
You can use up to 4 handsets with the base unit
and transfer calls between them. The handset
is highly functional and has a clear and simple
display to assist you to use the many helpful
features of your telephone, answering machine
and BT Select Services.
Directory
The Directory, which you access via the
directory button, allows you to store up to 20
names and numbers in alphabetical order. You
can scroll through and edit or delete them. You
can also preview entries and set up calls directly
from them.
Answering machine
The answering machine allows callers to leave a
3-minute message tagged with the day and time.
You can also record memos for family or
colleagues. Different outgoing messages can be
recorded and used on demand.
If you want your caller to leave a message, set to
‘Answer and Record’ if not, set to ‘Answer Only’.
The Quartet 2015 has pre-recorded greetings and
voice prompts and has visual and audible signals
to alert you when new messages have been left.
Select Services
Your Quartet 2015 is designed to make it easy for
you to access and manage BT’s Friends & Family
and certain BT Select Services. For instance,
you may also want to change the time for your
Reminder Call or switch Call Waiting on or off.
These can all be edited, enabled or cancelled via
the handset display.
Handset functions
Apart from some very basic functions on the
base unit and charger, your Quartet 2015 is
managed almost entirely from the handset.
Using the handset’s display screen and buttons,
you can edit and activate the functions of your
Quartet 2015, both on and off-line. The main
method of control, is via a tree of menus, which
you can access and navigate through by using
buttons beneath the Display.
Please see ‘Menu options’, page 8.

Unpacking your Quartet 2015
Check that your BT Quartet 2015 is complete.
When you unpack it, you should have:
For your records
For warranty purposes, proof of purchase is
required, so please keep your receipt.
●BT Quartet 2015 base
unit with telephone
line cable attached.
●Cordless handset
●Charger
●2 x 13 amp mains
power adaptor plugs
●Wall plugs
and screws
Date of purchase:
Place of purchase:
Serial number (on the underside of the telephone base unit):
Purchase price:
5

6
Setting up
Follow these steps to get your Quartet 2015 ready for use.
Situating your Quartet 2015
Position your Quartet 2015 within 2 metres of
a phone socket and 3 metres of a mains power
socket.
Do not stand it on carpets or other similar
surfaces which might generate fibres.
Do not cover or enclose the machine. Allow a
free flow of air to its surfaces.
For the best performance do not position your
Quartet 2015 close to other electrical equipment,
eg. TV’s or large metal objects, metal cabinets etc.
Your Quartet 2015 can be wall-mounted.
For instructions on how to do this, see
‘Wall-mounting’ on page 46.
If you have any problems setting up or using
your Quartet 2015, please call Helpline on
08457 697330.
If you do not have a modern-style socket, call
Freefone 0800 800 150 and ask for a BT
engineer to come and fit the correct type. This
is a chargeable service.
There is one mains power adaptor for the charger
and one for the base unit. Simply plug one end
in the socket provided on the underside of each
box, plug the other end into a mains power supply
socket, and switch on.
1Plug your Quartet 2015 base unit
into the telephone wall socket
2Plug your Quartet 2015 base unit
and charger into the mains power
socket
SETTING UP
Base unit Charger

Before you use your Quartet 2015 for the first
time, it is important to have the handset batteries
fully charged. We recommend that you leave the
Quartet 2015 handset on the cradle charger for
at least 24 hours.
It is advisable to extend the aerials on both
the handset and base unit for optimum
performance.
Your Quartet 2015 is now ready for use.
3Charge the handset batteries for
at least 24 hours
4Aerial
7
Battery Low Indication
When the batteries need re-charging, the display
will show a ‘battery low’ symbol. Replace the
handset on the charger to re-charge.
Extendible
handset
aerial
Extendible
base unit
aerial
SETTING UP

8
Using your Quartet 2015
Menu options
Your Quartet 2015 uses a display on the handset
which allows you to select from the various
product features detailed throughout this guide.
Using the keypad, you are guided through the
menu options by the prompts on the display.
At standby (that is the basic screen when not in
use) the handset display shows:
Press the Options button. This opens the top
level menu, showing the first of 3 main options.
The first is:
Press Options again. Display shows:
Press Options again. Display shows:
Each menu option offers you with a choice of
prompts that appear on screen (ie. BACK,OK)
which are selected using the 2 buttons located
just below the display.
The Options button is in the middle of these.
For example, if you press OK when in ANS
MACHINE, you will be presented with a further
menu of 3 screens, which you move between by
pressing the OPTIONS button again.
Press Options button. Display shows:
Press Options button again. Display shows:
If you wish to select an option, press OK, or BACK
to move back to the previous menu.
When you wish to exit the menus completely,
press and hold BACK.
Options
HANDSET 1
Options
ANSWER
OFF ON
Options
RECORD MEMO
BACK OK
Options
ANS SET UP
BACK OK
Options
ANS MACHINE
BACK OK
Options
SELECT SERVS
BACK
OK
Options
TELEPHONE
BACK OK
USING

Display symbols
The following symbols may appear on your
handset display.
9
Replacing the handset in the charger at any time
will return the system to standby.
When you have reached the feature you wish
to select or change, just follow the on-screen or
voice prompts to complete.
Using the menus you can edit and set up the
Select Services you subscribe to, switch the
answering machine on and off, record outgoing
messages, set answer modes or change the
number of rings before your outgoing messages
cut in.
PLEASE NOTE
For more details of the menus and how they
work, please refer to the relevant sections in the
guide itself.
Symbol Meaning
Battery Low
Call Transfer
In Use
Answering machine ON
You have messages
stored on your answering
machine
Flashing indicates you
have new messages
stored
USING

Page 37
Page 38
Page 39
Page 40
Page 41
Page 43
Page 36
Page 22
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 27
Page 28
Page 28
Page 32
Page 32
Page 33
Page 33
Page 34
Page 44
10
HANDSET
MENU STRUCTURE (WHEN IN STANDBY)
RECORD MEMO
ANSWER
ANS SET UP
BASE SPEAKER
REMOTE ACCESS
SECURITY CODE
MESSAGE ALERT
ANSWER DELAY
DAY AND TIME
OUTGOING MSG
ANS MODE
SELECT SERVICES
ANSWER MACHINE
TELEPHONE
CALL WAITING
REMINDER CALL
CALL DIVERT
CALL MY BILL
CALL RETURN
FRIENDS/FAM
REGISTER
RECALL MODE
DIAL MODE
BASE RING
HANDSET VOLUME
HANDSET RING
EDIT SERVICES
USING

See page 30
See page 15
See page 14
See page 14
See page 14
See page 15
See page 44
11
MENU STRUCTURE (DURING A CALL)
CALL WAITING
RING BACK
CHANNEL SEEK
3 WAY CALL
CALL SCREEN*
SECRECY
OPTIONS
TRANSFER
HANDSET OFF HOOK
*This menu is only available when the answering machine has answered an incoming call.
USING

12
To end a call
USING
To make a call, you can choose to enter
the number first, before you dial it.
Enter the number you wish to dial.
DIAL The number will appear in the handset
display together with
<
for back and
>
for forward. The black cursor will flash.
To delete a digit press and release the
<
button under the
<
symbol. Press the
>
button under the
>
symbol to insert a
space.
When you have entered the full number,
press the TALK button. Your number
will be dialled. (If you do not press the
TALK button, you will be returned to
standby after 20 seconds.)
The display shows the number of the
person being called. Within 10 seconds
of the number being dialled the call
timer starts from zero,
00:00:00 .
Press the TALK button or replace the
handset in its charger.
Press buttons in order shown
Press the TALK button to obtain dial
tone.
The handset display shows MAKING
LINK then , to indicate you are now
connected to a line.
DIAL Key in the phone number. The number
is displayed and dialled.
If the number keyed in has more than
12 digits, the number scrolls along to
the left so that the last 12 digits are
always displayed.
Within 10 seconds of the number
being entered the call timer starts
from zero,
00:00:00 .
To view the number before diallingTo make a call
PLEASE NOTE
After using one of the 3 option buttons or
the TALK button, the words
MAKING LINK may
momentarily appear in the display.
This confirms that a command has been accepted
and is being acted upon.
Making and receiving calls

If the handset is not in its charger:
Press the TALK button.
If another registered user picks up the
call, an error tone sounds.
To end the call, press the TALK button
or replace the handset in its charger.
You may like to lock your keypad when
you are carrying it around. This stops
you from accidentally dialling any
numbers.
Press the left button (under the display)
followed by the ✱button. Display shows
KEYGUARD ON .
If you now try to dial, display will show
KEYGUARD CANCEL . When you wish to
cancel the keyguard, press the left
button (under the display) followed by
the ✱button.
✱
✱
13
Using the redial button that is located
on the bottom left side of your handset:
Press the REDIAL button. The last
number called appears in the display.
This allows you to check it before
dialling.
Press TALK to dial the call.
An alternative way of doing this is:
Press TALK, then the REDIAL button.
The number is immediately dialled.
REDIAL will store the last 3 numbers
called.
Press the REDIAL button until the
number you wish to redial is displayed.
Press TALK to dial.
When the phone rings:
The light on the handset flashes.
Display shows
CALL . This occurs both
on and off the charger.
If the handset is in its charger:
Lift the handset and you are
immediately in contact with the caller.
To end the call, press the TALK button
or replace the handset in its charger.
Redial
Redial
Redial
To receive a call
To switch on the keyguard
To redial the last number
USING

USING
Options during a call
You can use a number of additional functions
during a call.
Press buttons in order shown
Press the OPTIONS button until the
display shows
CHANNEL SEEK .
OK Press OK.
The handset automatically finds the
best channel.
CHANNEL SEEK will
disappear from the display.
Your call will continue during Channel
Seek.
For an explanation of Call Waiting
service, please see page 36.
When you hear the Call Waiting beeps
during a call:
Press the OPTIONS button until the
display shows
CALL WAITING .
SWITCH Press SWITCH to speak to the other
caller. Your first call will be put ‘on hold’.
SWITCH Press SWITCH to toggle between the
2 callers.
Options
Options
To seek a stronger channel
14
When you wish to end one of the calls,
press the TALK button. Your current call
will end.
Your handset will ring, display showing
CALL . Press the TALK button and you
will be re-connected to the remaining
caller. Press the TALK button again when
you wish to end the call.
NOTE: Ring back service must be
available – check with network provider.
If the number you are calling is
engaged, press the OPTIONS button
until the display shows
RING BACK .
OK Press OK. Voice says ‘Your Ring Back
request has been accepted’.
To end the call, press the TALK button
or replace the handset in its charger.
When the engaged number becomes
free, your phone will ring and you will
be connected to the person you were
trying to contact. (They will answer
the call as if you had just called them.)
Options
To answer a Call Waiting call
To use Ring Back for an engaged
number

While on a call, if you wish to talk to
someone close by without the person at
the other end hearing the conversation,
you can use the secrecy function.
During a call:
SEC Select the SEC option.
The display shows
SECRECY ON .
This confirms that you have activated
the secrecy function and you can now
talk without the other person at the end
of the line hearing you. You will also hear
a beep every 5 seconds or so.
SEC To allow the caller to hear you again,
select SEC. You can now resume your
conversation.
To end the call and return to standby,
press TALK.
15
While on a call or listening to messages:
To adjust the volume of speech of the
person you are talking to, press the
VOLUME button situated at the top
left-hand corner of the handset.
The volume will get louder or softer,
depending on the start point, and will
beep twice when it has reached either
the highest or lowest volume setting.
It will then go back the other way.
Press and release the volume button to
increase/decrease for the required level.
During a call.
Press the OPTION button until display
shows
3 WAY CALLING
OK Press OK.
Key in the phone number you require.
JOIN Press JOIN.
You can now speak to both parties.
To end the call, press the TALK button
or replace the handset on the charger.
Options
VOL
VOL
To use the secrecy function
To use 3 Way Calling
USING
To adjust the handset earpiece
volume (speech)

DIRECTORY
Your Quartet 2015 can hold up to 20 names and
numbers in its directory which will be stored in
alphabetical order.
You can add names to the directory and edit or
delete them as required.
You can also set up calls from entries in the
directory.
Press buttons in order shown
Press the DIRECTORY button.
The display shows
EMPTY or your first
directory name.
NEW Select NEW. Display shows ENTER NAME .
KEYPAD Key the first letter of the name you wish
to enter. (For instance, to display the
letter
C , press the 2button until C
appears on the display.)
You will now see the letter just entered,
and the cursor will start flashing under
the next letter space after a few seconds.
Finish entering the letters of the name,
>
using the
>
symbol to insert a space
between the first and last name.
<
To delete a letter, use the
<
symbol.
SAVE Press SAVE. The display shows ENTER
NUMBER
.
Enter the number in the same way as
you entered the letters. If there are more
than 12, they will be scrolled along,
allowing the last 12 digits to be shown.
Insert a space if you wish (this is
ignored during dialling).
To insert a pause in the string of digits
(for instance for switchboard access),
press the REDIAL button. The pause
is shown as
P .
SAVE Press SAVE. Display shows UPDATING
DIRECTORY
followed by SAVED .
Display confirms name and number
together for up to 15 seconds, then
returns to standby.
BACK Press and hold BACK to return to standby.
Redial
16
Using the Directory
To store an entry in the Directory
DIRECTORY FULL
If you try to store a new entry and you see the
message
DIRECTORY FULL ,you will need to
delete an entry before you can store any others.
See‘to delete an entry in the directory’ page 18.
NOTE
If you want to enter ‘ C ’ followed by another ‘ C ’
wait for a few seconds for the cursor to
automatically move onto the next space before
entering the second ‘
C ’.

Press the DIRECTORY button.
Use the DIRECTORY button to scroll
through the names until the name you
wish to edit appears.
Press the OPTIONS button. The display
shows the name.
EDIT Press EDIT. You will now see the name,
such as
LOUISE DAVIES . Use the
backspace, the forward space and the
keypad to edit the name. Then press
SAVE SAVE until a beep sounds.
If it is only the number you wish to edit,
SAVE press SAVE to confirm the name.
Edit the number as before. Press SAVE.
SAVE The revised name and number are
displayed.
BACK Press BACK to return to standby.
Options
17
To edit an entry in the directory
Press the DIRECTORY button.
Press the OPTIONS button.
NEW Select NEW.
Follow the process on the previous
page.
Options
To add extra entries to the directory
DIRECTORY
AVAILABLE CHARACTERS
1= &’()1 6= MNO6
2= ABC2 7= PQRS7
3= DEF3 8= TUV8
4= GHI4 9= WXYZ9
5= JKL5

Press buttons in order shown
Press the DIRECTORY button.
The first stored name is displayed with
the telephone number.
Press and release the DIRECTORY
button to move to the next entry.
Or
Press and hold the DIRECTORY button
to scroll through all entries. These are
in alphabetical order. After reaching
Z
the scrolling takes you back to letter A .
If the number has more than 12 digits
the display scrolls to the left.
Or
To go to a specific entry, use the
DIRECTORY button then the handset
keypad to enter the first letter of the
name. For example, for “C Davis” press
button 2three times, for
C , wait for the
display to show the first directory entry
under ‘C’, then press the directory button
to access any further names under ‘C’.
If there are no entries under a section
beginning with the chosen letter, the
display will move to the next section
and letter.
To dial the number on the screen:
Press the TALK button. The name of
the person will appear on the display
for a few seconds before the call timing
begins.
2
A
B
C
To view and then dial a call
from the directory
Press the DIRECTORY button.
The first entry appears on the display.
Use the DIRECTORY button to scroll
through the names until the name you
wish to delete appears.
Press the OPTIONS button. The display
shows the name.
DEL Press DEL.The display shows DELETE?
YES
Press YES. After a few seconds you will
hear a double beep and the display then
shows
UPDATING DIRECTORY then ENTRY
DELETED
.
After confirmation of the deletion has
been displayed for one second, the next
entry in the directory is displayed.
Options
18
To delete an entry in the directory
DIRECTORY