BT verve 450 User manual

BT Verve 450
User Guide

• Ultra slim handset.
• Answering machine with up to 15 minutes digital recording time
and helpful voice prompts.
• 200 Name and number phonebook to store all your contact numbers
for easy dialling.
• Store a directory entry then copy it – or the entir e phonebook –
to another BT Verve 450 handset.
•Send and receive text messages.1
•Quick access to a range of BT Services including directory enquiries
and call divert.
• Caller Display lets you see who’s calling and your phone stores details
of the last 20 callers in a Calls list.2
• Register up to5handsets tothe base without the need for
additional wiring.
• Digital call quality with a range of up to 300 metres outdoors and
up to 50 metres indoors (in ideal conditions).
1 You mustsubscribe toyour network provider’s Caller Display Service for text messaging to
work and you must not withhold your telephone number. A quarterly fee may be payable.
Some other network provider lines may not be compatible with this t ext messaging service.
2 You must subscribe to your network provider’s Caller Display or Call Waiting service for these
features to work. A quarterly fee may be payable.
Please note that this equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to emergency services.
Welcome…
to your BT Verve 450 Digital Cordless
Telephone Answering Machine

Section
This User Guide provides you with all
the information you need to get the
most from your phone.
Before you make your first call you will
need toset up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
Need help?
If you have any problems setting up or using your BT Verve 450
please call our free Helpline on 0800 218 2182*. Our dedicat ed
advisors are more likely to be able to help you than the retailer
where you made your purchase.
Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.
Additional answers to Frequently Asked Questions are available
from www.bt.com/producthelp
IMPORTANT
Only use the telephone line cord supplied.
Got everything?
• BT Verve 450 handset
• BT Verve 450 base
• 1 x NiMH rechargeable battery
(pre-installed)
• Mains power adaptor (item code
040367 for black product / item
code 045028 for white product)
• Telephone line cord
If you have purchased a
BT Verve 450 multiple pack
you will also have the following
items for each handset:
• BT Verve 450 additional handset
• BT Verve 450 charger
• 1 x NiMH rechargeable battery
(pre-installed)
• Small mains power adaptor for
charger (item code 040368 for
black product / item code
042169 for white product)
*Calls made from within the UK mainland network are free.
Mobile and International call costs may vary.

4
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up for multiple packs . . . . . . . . . . . . 9
Set date and time manually. . . . . . . . . . . . . . 10
Getting to know your phone
Handset buttons.......................11
Handset display / display icons ...........12
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Navigating the menus . . . . . . . . . . . . . . . . . . 14
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the phone
Switching the handset on or off ..........16
Make an external call . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call ............................16
Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 17
Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Earpiece / handsfree volume. . . . . . . . . . . . . 18
Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . . . 18
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Make a handsfree call ..................18
Answer a call handsfree.................19
Switch to handsfree during a call . . . . . . . . . 19
Redial the lastnumber called ............19
Redial a number from the redial list . . . . . . . 20
Save a number from the redial list
to the directory . . . . . . . . . . . . . . . . . . . . . . . 20
Delete a redial number . . . . . . . . . . . . . . . . . 20
Delete all redial numbers . . . . . . . . . . . . . . . 21
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Find handset (paging) . . . . . . . . . . . . . . . . . . 22
Message & Call inbox...................22
Directory
Store a name and number . . . . . . . . . . . . . . . 23
View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 24
View directory capacity . . . . . . . . . . . . . . . . . 24
Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Edit a name and number ................25
Copy an entry . . . . . . . . . . . . . . . . . . . . . . . . . 25
Copy all entries . . . . . . . . . . . . . . . . . . . . . . . . 26
Delete an entry........................26
Delete entire directory. . . . . . . . . . . . . . . . . . 27
Edit call group name . . . . . . . . . . . . . . . . . . . 27
Change call group ringtone . . . . . . . . . . . . . . 28
Speed dial ............................28
To copy a Directory entry to a Speed dial . . . 28
To delete a Speed dial ..................29
To edit a Speed dial ....................30
To dial using a Speed dial. . . . . . . . . . . . . . . . 30
4

Sounds
Handset ringer . . . . . . . . . . . . . . . . . . . . . . . . 31
Handset beeps . . . . . . . . . . . . . . . . . . . . . . . . 31
Settings
Display contrast / Handset name . . . . . . . . . 33
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Handset reset.........................34
Ringer...............................34
Handset priority . . . . . . . . . . . . . . . . . . . . . . . 35
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 35
PBX / switchboard access code . . . . . . . . . . . 36
System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
System reset . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Date / Time / Alarm
Set date & time . . . . . . . . . . . . . . . . . . . . . . . 38
Set alarm call .........................39
Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 39
Calls lists
Caller Display .........................40
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
View call details .......................40
Dial from the Calls list ..................41
Copy a Calls list number to the directory . . . 41
Calls listsettings.......................42
New call alert . . . . . . . . . . . . . . . . . . . . . . . . . 42
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 43
Delete entire Calls list. . . . . . . . . . . . . . . . . . . 43
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
BT Network services
Pre-stored BT Services numbers . . . . . . . . . . 44
BT 118 500 (Directory Enquires) . . . . . . . . . 44
BT Verve 450 Helpdesk .................44
Call Divert on/off/check . . . . . . . . . . . . . . . . 45
Call Waiting on/off/check . . . . . . . . . . . . . . . 45
Answering machine
Using the answering machine
from the handset ......................46
Switch the answering machine on / off . . . . 46
Outgoing messages . . . . . . . . . . . . . . . . . . . . 47
Record your own outgoing message ......47
Check or delete your outgoing message . . . 47
Answer settings . . . . . . . . . . . . . . . . . . . . . . . 48
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 49
Message playback .....................50
Delete all old messages . . . . . . . . . . . . . . . . . 51
Using the answering machine at the base . . 51
Switch on / off ........................51
Message playback . . . . . . . . . . . . . . . . . . . . . 51
Remoteaccess ........................52
5In this guide
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp

To enable / disable remote access. . . . . . . . . 52
If you forget to switch on your
answering machine . . . . . . . . . . . . . . . . . . . . 53
Operating your answering
machine remotely . . . . . . . . . . . . . . . . . . . . . 53
Text messaging
Subscribe tothe text messaging service. . . . 55
Cost of the fixed line service.............55
Send a text message . . . . . . . . . . . . . . . . . . . 56
Using the Outbox . . . . . . . . . . . . . . . . . . . . . . 57
Receiving messages . . . . . . . . . . . . . . . . . . . . 58
Read messages . . . . . . . . . . . . . . . . . . . . . . . . 58
Edit or delete templates. . . . . . . . . . . . . . . . . 59
Service Centrenumbers.................60
Add or change Service Centre numbers . . . . 60
Select Send Service Centre . . . . . . . . . . . . . . 61
Switch new message alerton or off .......62
Using additional handsets
Registering an additional handset . . . . . . . . 63
Select base ...........................64
De-register a handset . . . . . . . . . . . . . . . . . . 64
Internal calls ..........................65
Call another handset ...................65
Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 65
3-way conference call ..................66
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
General information
Safety information . . . . . . . . . . . . . . . . . . . . . 74
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 75
Product disposal instructions . . . . . . . . . . . . 75
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Technical information...................77
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Declaration of Conformance . . . . . . . . . . . . . 77
Connecting to a switchboard. . . . . . . . . . . . . 77
Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 77
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
6In this guide
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp

Location
Place your BT Verve 450 within 2 metres of the mains power
socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Verve 450 works by sending radio signals between the
handset and base. The strength of the signal depends on
where you sitethe base. Putting it as high as possible ensur es
the best signal.
Setting up
1. Plug the mains power cable into the socket marked on the
underside of the base and plug the other end int othe mains
power wall socket and switch the power on. You can place the
cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.
Getting started 7
WARNING
Do not place your BT Verve 450 in the
bathroom or other humid areas.
Handset range
The BT Verve 450 has a range of 300
metres outdoors when there is a clear
line of sight between the base and
handset. Any obstruction between the
base and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally be
up to 50 metres. Thick stone walls can
severely affect the range.
Signal strength
The icon on your handset indicates
when you are in range. If moving out
of range of the base, the range
indicator will flash. If you go out of
range, any call you are on will be lost.
Which power adaptor?
If you have purchased a multiple pack,
you should use the power adaptor with
the smallestplug for the base.
IMPORTANT
The base station must be plugged into
the mains power socket at all times.
Do not connect the telephone line
until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp

Battery low warning
If the icon flashes in the handset
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the icon will scroll
in the display.
Battery performance
In ideal conditions, a fully charged
battery should give up to 10 hours talk
time or 100 hours standby time on a
single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep the battery in the best
condition, leave the handset off the
base for a few hours at a time.
Running the battery right down at
least once a week will help it las t as
long as possible.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be replaced. New batteries are
available from the BT Verve 450
Helpline on 0800 218 2182*.
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. Batteries and
handset may become warm during
charging. This is normal.
The base indicator lights up. The answering machine is
switched on.
2. The NiMH battery is already fitted in the handset. Remove the
battery compartment cover, by sliding it downward and lifting
it off.
Locate the battery lead and connector and plug it into the
socket inside the battery compartment (the red wire should be
on the left). Tuck the battery leads in the space above the
battery and slide the battery compartment cover back on.
3. Place the handset on the base to charge for at least 20 hours.
When the handset is fully charged the icon will be displayed.
4. When the battery is fully charged, plug one end of the
telephone line cord into the socket marked on the rear of
the base and the other end int o the telephone wall socket.
Note: Battery removal
If you ever need to remove the batteries, simply slide open
the battery compartment cover, lift the battery and unplug
the connector.
8Getting started
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp

Setting up for multiple packs
If you have purchased a BT Verve 450 multiple pack, you will
need to prepare any additional handsets and chargers for use.
For each additional handset and charger:
1. Insert the cable through the channel at the rear of the charger
and insert the plug into the power socket. Plug the other end
into the mains wall power socket and switch on.
2. The NiMH battery is already fitted in the handset. Remove the
battery compartment cover,by sliding it downwardand lifting
off. Locate the battery lead and connector and plug it into the
socket inside the battery compartment (the red wire should be
on the left). Tuck the battery leads in the space above the
battery and slide the battery compartment cover back on.
Charge the battery for at least 20 hours.
9Getting started
Using your BT Verve 450 on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on a
Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.
Additional BT ADSL microfilters can be
purchased from www.shop.bt.com
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp

Date and time
Providing you have subscribed to your
network’s Caller Display service, the
date and time is set automatically for
all handsets when you receive your
first call.
The date and time is recorded with
each answering machine message you
receive.
If you do not have a Caller Display
service you can set the date and time
manually.
Any additional handsets supplied as par t of a multipack are
pre-registered to the base so, once charged, are ready for use.
The handset number is shown in the display.
Set date and time manually
1. Press
Menu and scroll to Settings and press OK .
2. Scroll t o
Clock/Time/Alarm then press OK .
3.
Date / Time is highlighted. Press OK .
4. The current Time format is highlighted. Scroll or
to choose
24 hour or 12 hour .
5. Scroll t o
Date format and scroll or t o choose
dd/mm or mm/dd .
6. Scroll t o
Enter time and enter the time
e.g. 1705 for 5 05 pm.
7. Scroll to
Enter date and enter the date, e.g. 09 06 07
for 9th June 2007.
8. Press
OK to save.
9. Press
Back until you return to standby.
Your BT Verve 450 is ready for use.
10 Getting started
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp