BullFrog A Series User manual

A SERIES
OWNERS MANUAL

1
QUICK REFERENCE
To assist you with the installation and maintenance service
of your new spa, please ll out the following information
and keep it on hand for future reference.
My Spa Information
Model:
Serial Number:
Dealership:
Dealer’s Phone Number:
Date Purchased:
Date Installed:
Contractor Information
General
1. Name:
Telephone:
2. Name:
Telephone:
Electrician
1. Name:
Telephone:
2. Name:
Telephone:
Concrete, Decking, and Masonry
1. Name:
Telephone:
2. Name:
Telephone:
Landscaping
1. Name:
Telephone:
2. Name:
Telephone:

2
Quick Reference 1
Overview 3
Important Safety Instructions 4
Getting to Know Your Spa 7
Filling Your Spa 9
External Air Bleeder Instructions 10
Premium Touch Screen Control (A1000) 11
Standard 8-Button Control (R800) 15
JetPaks & Jets 20
Water Care & Chemistry 22
Spa Maintenance 28
Installation & Delivery 33
Electrical Requirements & Installation 37
Electrical Chaseway Diagrams 40
Hardware Setup / Wiring Diagrams 41
GFCI Wiring Diagrams 46
RCD Wiring Diagrams 47
Display Messages & Error Messages 48
Troubleshooting Guide 49
Warranty Information 50
TABLE OF CONTENTS

3
Congratulations on your purchase of a Bullfrog Spas®
A Series® hot tub.
NOTE: e terms “Spa” and “Hot Tub” are used
interchangeably in this document. Take a moment to
read this manual carefully. Following the instructions in
this manual will ensure your new spa’s safe and smooth
operation.
Carefully read this Owner’s Manual before you install
your spa. Your Bullfrog Spas Limited Warranty may be
voided if damage is caused by failure to install, maintain,
and operate your spa by the recommendations contained
in this Owner’s Manual or any other printed instruction,
notice, or bulletin from Bullfrog Spas. Your spa’s serial
number is located both on the base under the equipment
door and on the Manufacturing ID Label located inside
the equipment compartment of your spa.
For the safety of all those who utilize your spa and
its surroundings, please make sure your spa and any
adjoining installations, including the electrical hook-up,
are completed according to codes and only aer acquiring
any necessary approvals and permits from your local,
state/provincial, and national government. Follow all
local, state, and federal safety and wiring rules. Some
jurisdictions require specic fencing and/or self-closing
and self-latching gates to prevent accidental drowning
in a pool or spa. Your spa cover comes with a locking
system that meets the ASTM F1346-91 Standard for
Safety Covers, which, when properly used, may satisfy
specic fencing and gating requirements. Your spa meets
or exceeds all Virginia Graeme Baker Pool and Spa Safety
Act requirements. Your spa has been tested and meets or
exceeds the UL-1563 portable spa standard.
B20-10-26
U.S. Patents: 7,908,684, 8,661,576, 8,881,321, 8,689,370,
8,869,469, 5,754,989, 5,987,663, 6,000,073, 6,092,246,
6,256,805, 6,543,067.
New Zealand Patent: 555112, 334,093.
Australia Patent: 737,335.
Canada Patents: 2,588,884, 2,260,237, 2,915,184.
Other patents pending worldwide.
A Series spas include the following models:
A9L, A9L-E, A8, A8-E, A8L, A8L-E, A7D, A7D-E, A7, A7-
E, A7L, A7L-E, A6, A6-E, A6L, A6L-E, A5L, & A5L-E
Bullfrog Spas reserves the right to change features,
specications & design without notication and without
incurring any obligation.
Help us ensure the very best hot tub ownership experience
by registering your warranty. Use the QR code or this link
to register: bullfrogspas.com/warranty-registration.

4
Safety Instructions
When installing and using this electrical equipment,
basic safety precautions should always be taken, including
the following:
Read and follow all instructions:
WA R NI NG : To reduce the risk of injury, do not
permit children to use this product unless closely
supervised at all times.
As per UL requirements (U.S.), a wire connector is
provided on this unit to connect a minimum No. 8 AWG
(8.4mm2) solid copper conductor between this unit
and any metal equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet
(1.5m) of the unit.
WA R NI NG : For products provided with a cord-
connected, ground-fault circuit-interrupter, the GFCI
must be tested before each use. If the GFCI fails to operate
properly, disconnect the power until the fault has been
identied and corrected.
DANGER: Risk of Accidental Drowning. Extreme
caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children
cannot use this spa unless they are supervised at all times.
DANGER: Risk of Injury. e suction ttings in the spa
are sized to match the specic water ow created by the
pump. Should the need arise to replace the suction ttings
or the pump, be sure that the ow rates are compatible.
Never operate the spa if the suction ttings are broken or
missing. Do not replace a suction tting with one rated less
than the ow rate marked on the original suction tting.
DANGER: Risk of Electric Shock. As per UL
requirements (U.S.), install spa at least 5 feet (1.5m) from
all metal surfaces. A spa may be installed within 5 feet
(1.5m) of metal surfaces if each metal surface is
permanently connected by a minimum of No. 8 AWG
(8.4mm2) solid copper conductor to the wire connector on
the terminal box that is provided for this purpose.
DANGER: Risk of Electric Shock. Do not permit any
electrical appliances, such as a light, telephone, radio, or
television, within 5 feet (1.5m) of the spa. ese units DO
NOT have an integral ground fault circuit interrupter. e
installation of an integral ground fault circuit interrupter
MUST be completed by a qualied Electrician and must
meet all applicable electrical codes.
For Cord-Connected units:
Replace the damaged cord immediately.
Do not bury the cord.
Connect to grounded, grounding-type receptacle only.
WA R NI NG : To Reduce the Risk of Injury:
Water temperature in a spa should never exceed 104°F
(40°C). Water temperatures between 100°F (38°C) and
104°F (40°C) are considered safe for a healthy adult. Water
temperature in excess of 104°F (40°C) may be harmful to
your health. Lower temperatures are recommended for
young children and/or when spa use exceeds 10 minutes.
High temperatures could have the potential for causing
fetal damage during pregnancy. Pregnant women or
women that could be pregnant should consult a physician
and possibly limit spa usage when temperatures are in
excess of 100°F (38°C).
Before entering the spa, measure the water temperature
with an accurate thermometer since tolerances of water
temperature regulating devices may vary.
Use of alcohol, drugs, or medication before or during spa
use may lead to unconsciousness with the possibility
of drowning.
Persons suering from obesity or a medical history of heart
disease, low or high blood pressure, circulatory system
problems, and/or diabetes should consult a physician
before using a spa.
Persons using medication should consult a physician before
using a spa. Some medications may induce drowsiness
while other medication may aect heart rate, blood
pressure, and/or circulation.
WA R NI NG : PEOPLE WITH INFECTIOUS DISEASES
SHOULD NOT USE A SPA OR HOT TUB.
WA R NI NG : TO AVOID INJURY, EXERCISE CARE
WHEN ENTERING OR EXITING THE SPA OR HOT
TUB. NEVER DIVE OR JUMP INTO THE SPA.
WA R NI NG : DO NOT USE A SPA OR HOT TUB
IMMEDIATELY FOLLOWING STRENUOUS
EXERCISE.
WA R NI NG : PROLONGED IMMERSION IN A
SPA OR HOT TUB MAY BE HARMFUL TO
YOUR HEALTH.
CAUTION: MAINTAIN WATER CHEMISTRY
IN ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS.
CAUTION: ADEQUATE DRAINAGE MUST
BE PROVIDED IF THE EQUIPMENT IS TO BE
INSTALLED BELOW GROUND LEVEL.
WA R NI NG : Risk of Fatal Hyperthermia. Hyperthermia
occurs when the internal temperature of the body reaches a
IMPORTANT SAFETY INSTRUCTIONS

5
level several degrees above the normal body temperature
of 98.6°F (37°C). e symptoms of Hyperthermia include
dizziness, lethargy, drowsiness, and fainting. e use of
alcohol, drugs, and/or medication can greatly increase the
risk of fatal Hyperthermia.
e eects of Hyperthermia include:
Unawareness of impending hazard
Failure to perceive heat
Failure to recognize the need to exit the spa
Physical inability to exit the spa
Fetal damage in pregnant women
Unconsciousness and danger of drowning
WA R NI NG : Risk of Children Drowning. Your spa
cover is not rated as a safety cover. It is suggested to always
keep the spa cover securely fastened when not in use. is
will discourage children from attempting to enter the spa
unsupervised. If cover is damaged it should be replaced.
WA R NI NG : Risk of Drowning. Use caution when
bathing alone. Overexposure may cause nausea,
dizziness, and fainting.
CAUTION: Risk of Injury. Young children should
always be supervised so that they do not play in or
around the spa.
WA R NI NG : Keep all glassware and other breakable
objects away from the spa area.
WA R NI NG : Risk of Injury: Short-term inhalation of
high concentrations of ozone and long-term inhalation of
low concentrations of ozone can cause serious
physiological eects.
CAUTION: Unauthorized Access. Secure the spa
area against unauthorized access. Make sure all spa
barriers (fences, enclosures, etc.) meet all applicable
national and local codes. Keep spa cover on and locked
when it is not being used.
CAUTION: Risk of Damage to Spa or Equipment. By
performing maintenance as described in this manual,
the chance of damage to your spa and its equipment
will be reduced. Never block the air vents that lead to
the spa’s equipment compartment, doing so may cause
the spa to overheat.
WA R NI NG : Risk of Electric Shock or Death. Do not
operate spa during severe weather conditions (e.g.
electrical storms, tornadoes, etc.).
CAUTION: Non-Approved Accessories. Using
accessories not approved by Bullfrog International, LC
could void your warranty or cause other problems. Please
consult your authorized Bullfrog Spa dealer.
CAUTION: Spa Location. Locate your spa on a
foundation that can support the maximum lled weight of
your spa along with the weight of all the occupants using
the spa (see Site Selection and Preparation). Also, locate
your spa in an environment that can withstand repeated
exposure to water and the possibility of a major spill.
CAUTION: Power cords must be replaced only with a
special cord assembly available from the Manufacturer, its
Service Agent, or similarly qualied persons in order to
avoid a hazard.
WA R NI NG : is appliance is not intended for use by
young children or unhealthy people without supervision.
WA R NI NG : Before obtaining access to supply
terminals, all supply circuits must be disconnected.
WA R NI NG : Risk of Injury or Accidental Drowning:
Do not use spa without lters, lter weirs, and JetPaks
installed; these parts serve as a barrier against bodily
entrapment against the lter suction tting(s).
CAUTION: Test the GFCI or RCD (Residual Current
Device) before each use of the spa.
WA R NI NG : Spas equipped with JetPaks are intended
to operate with all JetPaks. Do not operate spa without all
JetPaks, JetPak caps, and headrests securely in place.
WA R NI NG : Risk to Infants, Elderly, and Women
Planning or Experiencing Pregnancy. Please consult
your physician if the above applies to you or anyone
using the spa
Additional Instructions (Canadian Installations Only):
A green-colored terminal or a terminal marked G, GR,
Ground, Grounding or the international grounding
symbol is located inside the supply terminal box or
compartment. To reduce the risk of electric shock, this
terminal must be connected to the grounding means
provided in the electric supply service panel with a
continuous copper wire equivalent in size to the circuit
conductors supplying this equipment.
At least two lugs marked “BONDING LUGS” are
provided on the external surface or on the inside of
the supply terminal box or compartment. To reduce the
risk of electric shock, connect the local common bonding
grid in the area of the spa or hot tub to these terminals
with an insulated or bare copper conductor no smaller
than No. 6 AWG.
All eld-installed metal components such as rails, ladders,
drains, or other similar hardware located within 10
feet (3m) of the spa or hot tub must be bonded to the
equipment grounding bus with copper conductors no
smaller than No. 6 AWG.

6
Warning Signs (North America)
Included with the spa is a warning sign to inform users and guests of the risks involved with using a spa. is sign is
suitable for indoor and outdoor use. It should be placed in a noticeable place adjacent to the spa. For free additional copies,
contact your authorized Bullfrog Spas Dealer.
*Final warning sticker is included with spa for installation by owner.
WARNING:
THIS MARKING IS TO BE REMOVED ONLY BY THE OWNER AFTER SAFETY SIGN IS INSTALLED 69.1-S
1. REDUCE THE RISK OF ELECTROCUTION
NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF SPA
2. REDUCE THE RISK OF CHILD DROWNING
SUPERVISE CHILDREN AT ALL TIMES.
ATTACH SPA COVER AFTER EACH USE.
3. REDUCE THE RISK OF OVERHEATING
CHECK WITH A DOCTOR BEFORE EACH USE IF PREGNANT, DIABETIC, IN POOR HEALTH, OR
UNDER MEDICAL CARE.
EXIT IMMEDIATELY IF UNCOMFORTABLE, DIZZY, OR SLEEPY. SPA HEAT CAN CAUSE
HYPOTHERMIA AND UNCONSCIOUSNESS
SPA HEAT IN CONJUNCTION WITH ALCOHOL, DRUGS, OR MEDICATION CAN CAUSE
UNCONSCIOUSNESS.
WHEN PREGNANT, SOAKING IN HOT WATER FOR LONG PERIODS CAN HARM YOUR FETUS.
MEASURE WATER TEMPERATURE BEFORE ENTERING.
DO NOT ENTER SPA IF WATER IS HOTTER THAN 100 °F (38 °C)
DO NOT STAY IN SPA FOR LONGER THAN 10 MINUTES. 70.1-0
DO NOT INSTALL THE SPA UNDER A SPA SKIRT OR WITHIN AN ENCLOSURE THAT WOULD
RESTRICT VENTILATION.
IF A BLOWER IS INCLUDED, INSTALL AT LEAST 1 FOOT ABOVE THE MAXIMUM WATER LEVEL.
INSTALL A SUCTION GUARD WITH MARKED FLOW RATE NO LESS THAN GPM TO AVOID
HAIR & BODY ENTRAPMENT.

7
Spa Overview
(A7 Select Spa Model Pictured)
1. Main control
2. Auxiliary control
3. JetPaks
4. Filter access (behind JetPak to the right of control panel).
5. Removable headrests and JetPak access
6. Water feature
7. Foot and leg therapy jets
8. Interior LED light
9. Floor drain
10. Suction tting (behind each JetPak at the base of the JetPod area)
11. Ozone jet
12. Filter intake and weir door
13. Hip therapy jets
14. Wrist therapy jets
15. Lighted cup holder
GETTING TO KNOW YOUR SPA

8
Equipment Compartment Overview
Spa Equipment Compartment “A7L” Series
1. Jet pump 1
2. Jet pump 2
3. Control box
4. EOS ozone generator box
5. EOS carbon lter
6. EOS mixing module
7. Safety certicate and serial number
8. Serial number sticker (visible with door installed)
9. Drain outlet
10. Water heater
11. Support stud
12. Cabinet attachment notch in support stud
13. ABS spa base pan
14. Audio control box (on the side, not visible)
15. Acrylic spa shell

9
WA R NI NG : An empty spa (spa without water in it)
must not be le exposed to sunlight as shell damage may
occur. Once the spa is unwrapped, ll spa with water
immediately or shade the spa with cover to prevent direct
exposure to sunlight.
IMPORTANT: Do not turn power on to the spa without
water in the spa. Serious damage to the pumps and/or
heater may occur.
WA R NI NG : Make sure power is o to your spa prior to
following spa lling procedure. Failure to do so may result
in serious injury.
NOTE: To avoid a possible airlock condition be sure to
open all valves in the JetPaks and all other jets in the spa
before lling. is will allow as much air as possible to
escape from the system during the lling process.
Spa Filling
IMPORTANT: Never ll the spa with so water unless
an appropriate mineral supplement is immediately added
(see your authorized Bullfrog Spas Dealer). If your water is
extremely hard, it is preferable to either dilute the water’s
hardness by blending the water with water from a water
soener, using a mineral lter, or by the addition of a
special water soening chemical (see your authorized
Bullfrog Spas Dealer).
Spa Filling Steps (A Series)
Step 1: Select any seat with a JetPak. Push JetPak towards
the center of the spa and remove the JetPak.
Step 2: Place a garden hose in the JetPak bulkhead.
Step 3: Fill to the water level indicator or just above the
midpoint of the lter intake grate and proceed to start
up procedure.
Water Level Indicator
Step 4: Aer the spa is lled, check all ttings and
equipment in the equipment compartment for signs of
leakage before turning on the spa. Turn on the pump(s),
and once again, check for leakage. If a leak is detected,
tighten the tting by hand. If the leak persists, contact
your authorized Bullfrog Spas Dealer.
Step 5: Install Cover: e spa cover comes with tie down
straps and locking hardware that attaches the cover to the
spa or decking. If your dealer did not install the cover,
refer to the Cover Installation Instructions included with
the cover.
Cover locks are an essential component for compliance
with the ASTM F1346-91 safety standard for spa covers.
IMPORTANT: e spa cover is critical in maintaining
a safe and secure spa environment. In addition, keeping
your spa covered when not in use is important for
maintaining spa water at the desired temperature and
saving energy. When the spa is not in use, always place
the cover over the spa and secure it by pulling down on
the cover strap, clicking the two sides of the cover clips
together, and locking each clip with the key provided. e
cover should remain in place and locked when not in use
to prevent unauthorized entry and prevent the wind from
inadvertently blowing it open.
Start Up
Fill the spa to its correct operating level. Be sure to open
all valves in the JetPaks and all other jets in the spa before
lling to allow as much air as possible to escape from the
system during the lling process. For details see “Filling
your spa” section. Aer turning the power on at the main
power panel, the control panel display will go through an
initializing sequence. is sequence displays information
regarding the conguration of the hot tub control. Aer
a few seconds, your control will display a standard status
screen with time, jet and light status, temperature status,
operation mode, etc.
FILLING YOUR SPA

10
EXTERNAL AIR BLEEDER INSTRUCTIONS
ese instructions should be followed at initial and
subsequent draining and relling to prevent pump
cavitation caused by trapped air within the pump and
plumbing system.
Turning on the power to the spa before performing
this priming process may make the priming process
more dicult.
Priming instructions:
Step 1: Remove the lter cover and lter from the spa. Fill
the spa to the proper level using the instructions listed in
“Filling Your Spa” above.
Step 2: Fill the spa to the proper water level described in
your spa owner’s manual.
Note: A water level indicator is located in the center of the
weir or skimmer cover.
Water Level Indicator
Step 3: Using caution, carefully remove the air bleeder
screw from the external air bleeder tting with a
standard screwdriver or ½” socket to unscrew it in a
counterclockwise rotation.
Air Bleeder Screw / O-Ring
Note: To prevent losing the bleeder screw and O-ring,
grasp the screw while unthreading. Once removed, air
and water will begin to escape through the opening.
Step 4: Allow water to ow freely from the external air
bleeder tting for approximately 60 seconds.
Note: Use a wet/dry vacuum or tray to catch escaping
water for spa installations located indoors.
Step 5: Aer 60 seconds, reinstall the bleeder screw and
O-ring. First, by hand and then by using a standard
screwdriver until snug. Do not over-tighten.
Step 6: Turn on the power to the spa and turn on one
pump at a time starting with pump 1, ensuring that each
pump is properly primed. If you discover a pump is not
moving water properly aer 30-60 seconds, turn o the
power to the spa and repeat steps 3 through 6.
Note: Spa equipment with circulation pumps are not
as noticeable when operating correctly; for this reason,
you will need to watch the control panel closely for
approximately 60 seconds or until the display reads
“Heating to 99°F (37°C)” (or Heating to 104°F / 40°C). If
the panel displays ERROR NO FLO, turn o the power to
the spa and repeat steps 3 through 6.

11
PREMIUM TOUCH SCREEN CONTROL (A1000)
A Series Touch Control
Power
Tap screen to wake up the control. Touch and drag the
logo icon to the reverse logo icon to unlock and
access controls. Aer a few minutes without activity the
touch control will turn o.
Priming the Pumps
Pumps must be primed directly aer lling to ensure the
correct operation of your spa. Aer initial start-up, verify
that the home status screen appears on the panel. To prime
the pumps, press the “Jets 1” button once to prime on
low-speed. Aer the pump turns on and water is visibly
owing from the jets, wait a few seconds and then press
“Jets 1” again to initiate the high-speed operation of
Pump 1. e pump has primed when water is owing from
the jets.
If your spa is equipped with a second jet pump repeat the
priming process for Pump 2 by pressing the “Jets 2”
button once to turn on low speed and then a second time
to turn Pump 2 on high.
If you have the A9L model, your spa will be equipped
with three jet pumps. To prime pumps 1 and 2, follow the
instructions above. Press the “Jets 3” button to prime
the third jet pump. All pumps will have primed when
water is observed owing from the jets associated with
each pump.
IMPORTANT: Pumps should not be allowed to run
without priming (no water owing out of the jets) for
more than 2 minutes. Doing so may cause damage to
the pump(s).
NOTE: Sometimes momentarily turning the pump o and
on will help it to prime. Do not do this more than 5 times.
If the pump(s) will not prime, shut o the power to the spa
and call for service.
IMPORTANT: Your A Series spa is equipped with one
of two types of main controls that correspond to the spa
trim package. Locate the control system on your spa by
matching it with the photo provided under each control
panel section and follow the specic instructions in that
section for operation of your spa.
5:45pm
101
˚
2
1
Super Energy
Heating to 101˚F
99˚F
99˚F
Jets 1
Jets 2
Menu
éclairage
Rotation
de l'écran Menu
paramètres
Contraste
de l'écran
Menu
température
Indicateur
Wi-Fi
Indicateur de
verrouillage
Indicateur d'état
de chauffage
Messagerie
Heure Température
de l'eau
Réglage de
température désirée
Audio
Home/Status Screen
e Home/Status screen on your A Series (A1000) control
shows basic statuses, including time, jet status, light status,
screen orientation, current water temperature, heating/
cooling status, spa operation mode, audio status (optional),
day/night status, and settings. Most basic functions of
operating your spa can be performed with one touch from
the Home/Status screen. In addition, any necessary
error or maintenance messages will appear at the
bottom of the screen.
Start or Stop Accessories
To start or stop an accessory (jets, lights, etc.), press the
associated button. Icons will become animated when their
accessory is turned on and inanimate when turned o.
Icons on the screen will reect the speed or state of the
devices running on your spa. When an accessory has
more than two states, press the button once and then
again until it reaches the desired state.
To turn on all available spa pumps in one touch, press
the “Logo” button located at the side of the main
control screen. Press the button again to turn o all
available pumps.
Light Operation
Use the button to access the lights menu. Use the
button to turn on interior lights. Use the button to
turn on exterior lights. Use the associated menu options to
control interior light modes (ashing, fading, solid color)
and/or colors.
Invert Screen Button
From the home status screen, you may press the button

12
to rotate the screen 180 degrees for easier viewing from
inside the spa. For spa models with 3 jet pumps (A9L), this
function is available in the Settings menu.
Adjusting the Set Temperature
Within 1 to 2 minutes aer spa start-up and initialization,
the water temperature will be displayed in the center of
the home status screen. Press the and buttons
to set the desired temperature. e set point will appear
in blue. Aer 3 seconds without any change to the set
temperature value, the current water temperature will
reappear in white.
When the set value is lower than the current temperature,
Cooling to xx.x” will appear at the bottom of the screen.
When the set value is higher than the current temperature,
“Heating to xx.x” will be indicated. Normally there may
be a short delay before the heating starts, during which
“Heating suspended” is indicated under the value.
Spa Settings
e settings on the A Series (A1000) control pad is
navigated by the use of the (Settings) button. One
press gives you access to several menus where you can
manage the specic settings of your spa. Aer pressing the
Settings button, you may access a submenu by pressing the
associated icon.
Note that if an accessory is not present in your spa
conguration, its menu will not appear. Refer to the
following section to get details about the possible settings,
accessories, and their detailed functionalities.
Water Care
e Water Care submenu will help you set up your ideal
ltration and heating settings. Choose from Energy Saver,
Standard, Super Clean, Weekender, and Away depending
on your needs. Touch the Water Care mode name to
choose your setting. A conrmation message will appear
to prevent inadvertent modication of spa water care
settings. Touch the check icon to conrm your choice or
touch the X icon to decline.
In Economy modes, the set point will be reduced by 20°F*
(11°C), which means that the heating system will not be
engaged unless the temperature falls to 20°F (11°C) below
the spa’s set temperature. e ltration schedule shown
on the A Series (A1000) screen will apply to the main
ltration pump.
Water Care Operation Modes
NOTE: Your spa will come from the factory in “Energy
Saver” mode. See operation mode options below and select
the best mode for your anticipated usage.
Energy Saver (factory default setting)
In Energy Saver mode, the spa temperature set point will
be reduced by 20°F (11°C) (see description of “Economy
modes” above) during peak daytime hours. e spa will
heat to the normal set point during evening hours every
day of the week.
Suggested use: Use to save maximum energy and heat only
during set lter cycles.
Economy time: Every day of the week, daytime hours.
Heats during ltration cycles.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Standard
In Standard mode, the spa will heat to the set point and
lter according to the spa’s standard conguration. e spa
will heat to set point at all times and all days of the week.
Suggested use: Use to maintain readiness for use every day
at all times of the day.
Economy time: Not an Economy mode.
Filter cycle start times: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Super Clean
In Super Clean mode, the spa will heat to the set point
according to the spa’s standard conguration. Filtration
times are double the standard, increasing both ltration
and operation time of supplemental water care systems like
EOS and others. e spa will heat to set point at all times
and all days of the week.
Suggested use: Use to maintain readiness for use
every day at all times of the day and increase water care
system eectiveness.
Economy time: Not an Economy mode.
Filter cycle start times: 7:00 AM, duration 3 hours, and
6:00 PM, duration 3 hours.
Weekender
In Weekender mode, the spa temperature set point will
be reduced by 20°F (11°C) (see description of “Economy
modes” above) from Monday to Friday. e spa will heat to
set point at all times on the weekend (Saturday & Sunday).
Suggested use: Use when the spa is used only on weekends
and not on weekdays.
Economy time: Monday - Friday, 24 hours per day.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Vacation
In Vacation mode, the spa temperature set point will be
reduced by 20°F (11°C) (see description of “Economy
modes” above). e spa will remain in this condition at all

13
times of the day and all days of the week.
Suggested use: Use when on vacation or not using the spa
for longer than 2 weeks.
Economy time: Every day of the week, 24 hours per day.
Filter cycle start time: 8:00 PM, duration 3 hours.
Default Settings: e Default Settings option will restore
all Water Care modes and schedules to the spa’s default
settings. You will be asked to conrm your choice.
NOTE: Spas NOT equipped with a dedicated ltration
pump will turn on automatically, using jet pump 1 on low
speed, to lter and/or heat. is is normal spa operation.
NOTE: Your spa is equipped with a freeze-prevention
system. If potential freezing conditions are detected one
or more jet pumps will turn on automatically to circulate
water and prevent the possibility of freezing. is is
normal operation.
Modifying Water Care Schedules
To modify a Water Care category, touch the pen icon
at the right of the desired Water Care option to open
the submenu.
Touch the Economy tab to change the economy setting and
the Filter cycle tab for the ltration settings (or schedules).
You can add economy or ltration schedules by touching
the title labeled “Add lter cycle” or “Add economy cycle”.
To delete a schedule, touch the garbage can icon at the
right of the desired function title. Conrm your action
when prompted.
You can modify the programmed schedules by selecting
one and adjusting the schedule. You have several
possibilities for the schedule (Mon-Fri, weekend, every day,
or single days). e schedules will be repeated each week.
e time and duration are set in 30-minute increments.
When changes are done, press “conrm”. If you don’t
want to keep any changes, press “cancel” or use the
calendar icon to go back. Ensure that you have selected the
desired Water Care mode in the main Water Care menu.
Maintenance Reminders
e A Series (A1000) keypad can be set up to remind you
of several types of maintenance required on your spa,
including rinsing the lter, cleaning the lter, changing
spa water, and doing two-year professional maintenance
checks. Each task has its own standard duration based
on normal use, or you may adjust it to t your specic
expected usage.
Access the Reminders submenu by pressing the
Reminders icon in the Settings menu.
Maintenance reminders allow you to verify the time le
before maintenance is required, as well as to reset the time
once a task is completed.
To reset a task, select it by pressing the title of the specic
reminder, then conrm when prompted. Once you have
conrmed, the task timer will be reset. You can also use
the option “Reset Reminders” to reset all the reminders.
Status Light
On all A Series trim packages, the door light will act as
a status alert for maintenance reminders or if there is a
problem with your spa. If there are no reminders or no
warning lights, the light will remain ON, with no ashing.
Here is what the reminder light and warning light look
like:
Reminder Light:
1 Slow Fading Flash
is will come on when there is a lter that needs
to be replaced, a change of water is recommended,
recommended maintenance to EOS lter, headrests, or
recommended spa check-up, or to replace your cover.
Warning Light:
3 Quick Flashes
is will come on if there is a low ow warning, a high
limit error, temperature prob error, or an overheat
condition with the water.
e status light will stop when the issue has been xed.
e reminder alert can be checked on the screen once the
task has been completed or when the user disables the
feature. Following this, the light will return to normal
operation as solid white.

14
Set Date and Time of Day
Setting the correct date and time is important for settings
to function as expected. Upon restarting your spa adjust
the time format (24 hr. or AM/PM) and change the year,
date, and time as needed.
Within the Settings menu, select “Date & Time” to
access these submenus.
Select “Set Date” to adjust the year, month and day. Swipe
up and down the column you want to change and select
the desired value. When you are done, touch the
Settings icon to save.
Select “Set Time” to change the hour, minute, and time
format. Swipe up and down the column you want to
change and select the desired value. When done, touch the
Settings icon to save.
Keypad Settings
In the Keypad submenu, you can change the temperature
unit settings or the language setting.
Change temperature units by touching the “Temperature
Units” title and then the desired unit of measurement.
Change the language setting by touching the “Language”
title and then selecting the desired language.
Standby/Lock
Standby mode allows you to service your spa. Pumps
can be stopped for 30 minutes in this mode and will
automatically restart aer. Select Standby mode by
pressing the pause/standby icon. e home/status
screen and normal spa function will resume aer the
30-minute standby period.
e Lock option allows the user to partially or completely
lock the keypad. Selecting the “Lock” option will lock all
functions on the control, while the “Partial Lock” option
will allow jets, audio, and lights to remain functional.
To lock the keypad, select “Lock Settings,” then select
“Lock” or “Partial Lock” according to the functions you
wish to lock. When asked, select a 4-digit code. e same
code will be needed to unlock the keypad. To lock the
keypad again, you will be prompted to select another
4-digit code.
e keypad can be unlocked with a universal unlock
code (3732) or by a reset of the keypad. When Full Lock is
selected, all functions are locked. In Partial Lock, you may
activate accessories, but spa settings may not be changed.
Electrical Conguration
IMPORTANT: Please do not make changes in this section
unless you are a qualied electrician.
In this section, you can change the low-level conguration,
as well as modify the number of phases and the input
current value.*Please refer to the diagram on the spa
control center box, located inside of the equipment
compartment, for the default conguration of your specic
spa model. Once the modication is completed, conrm
the selection when asked and touch the Settings icon to
return to the Settings menu.

15
NOTE: On initial connection, the installer is prompted
for electrical congurations. e Low-Level setting is
selected by the installer. e Phase and Amperage is set
automatically. Default settings should be conrmed by
the installer to match the actual phase and amperage at
the spa’s installation location. In rare occasions it may
be necessary to adjust the Phase and Amperage setting
to match the actual service available at the installation
location using the instructions above.
*Depending on the pack conguration, a code may be required to
modify the low-level number. is code is 5555.
About
is section displays technical information about the
A Series control soware version and applicable revisions
of the dierent components of your system.
Audio System Controls (Optional)
Press the Audio icon to access “in.stream 2” player
controls.
If you are using a device with Bluetooth technology, it
must be connected for functions to work. Use code 5555
to pair.
Speaker settings: Move the sliders to adjust the Balance,
Fader, and Subwoofer settings. e Fader and Subwoofer
sliders will only appear in the Speakers menu if the
corresponding speakers are available.
Source menu: To change the audio source, simply tap on
the “Audio Settings” menu and select the desired audio
source or device. Note that only the sources available on
the A Series Audio will be displayed in the source menu.
Connect Bluetooth: e rst time you use your Bluetooth
device with an A Series Audio system, you must rst “pair”
or connect your device to the spa audio system according
to the standard functionality of your specic device.
*Each device must be connected separately. Use code 5555 to pair.
Disconnect Bluetooth: If a device with Bluetooth
technology is connected to the A Series Audio, you can
disconnect it by pressing the Disconnect button at the
bottom of the screen. Doing so will also prevent the audio
system from automatically reconnecting to this specic
device until it has been reconnected using the device itself.
For proper function, place your Bluetooth device within 20
feet (6 meters) of your spa. e device should have a “line
of sight” to the spa control panel / equipment door area.
NOTE: Certain house construction materials and other
obstructions can impair Bluetooth connectivity. You may
need to experiment with where to place your device for
best results.
Track / Song Down
Volume
Slider
Track / Song Up
Power
Pause
Play
Mute
Bluetooth
Indicator
Audio
Settings
Track Information

16
STANDARD 8-BUTTON CONTROL (R800)
A Series Standard Control
Start-Up
Fill the spa to its correct operating level. Be sure to open
all valves in the JetPaks and all other jets in the spa before
lling to allow as much air as possible to escape from the
system during the lling process. For details see “Filling
your spa” section. Aer turning the power on at the main
power panel, the control panel display will go through an
initializing sequence. is sequence displays information
regarding the conguration of the hot tub control. Aer
a few seconds, your control will display a standard status
screen with time, jet and light status, temperature status,
operation mode, etc.
Power
Press any button to turn the keypad on. Aer 30 minutes
without activity, it will shut o.
Priming the Pumps
Pumps must be primed directly aer lling to ensure the
correct operation of your spa. Aer initial start-up, verify
that the home status screen appears on the panel. To prime
the pumps, press the “Jets 1” button once to prime at
low-speed. Aer the pump turns on and water is visibly
owing from the jets, wait a few seconds and then press
“Jets 1” again to initiate the high-speed operation of
Pump 1. e pump has primed when water is owing from
the jets.
If your spa is equipped with a second jet pump repeat the
priming process for Pump 2 by pressing the “Jets 2”
button once to turn on low speed and then a second time
to turn Pump 2 on high.
IMPORTANT: Pumps should not be allowed to run
without priming (no water owing out of the jets) for
more than 2 minutes. Doing so may cause damage to the
pump(s).
NOTE: Sometimes momentarily turning the pump o and
on will help it to prime. Do not do this more than 5 times.
If the pump(s) will not prime, shut o the power to the spa
and call for service.
Once you have completed priming, the home status screen
will display the set temperature. e system requires
approximately 1-2 minutes of water owing through
the heater to determine and display the correct water
temperature.
Spa Settings
Jet/touche 1
Appuyez pour l'intensité des jets
FAIBLE/FORT/ARRÊT
Jet/touche 2
Appuyez pour
l'intensité des jets
FAIBLE/FORT/ARRÊT
(spas à 2 pompes)
Commutateur de l'éclairage
Appuyez pour l'éclairage
MARCHE/ARRÊT
Bouton flèche vers le bas
Permet de naviguer entre
les options de menu
Bouton flèche vers le haut
Permet de naviguer entre
les options de menu
Touche 5
Paramètres
Audio
Touche 4
Touche 6
A Series Control (with Audio)
Jet/touche 1
Appuyez pour l'intensité des jets
FAIBLE/FORT/ARRÊT
Jet/touche 2
Appuyez pour
l'intensité des jets
FAIBLE/FORT/ARRÊT
(spas à 2 pompes)
Commutateur de l'éclairage
Appuyez pour l'éclairage
MARCHE/ARRÊT
Bouton flèche vers le bas
Permet de naviguer entre
les options de menu
Bouton flèche vers le haut
Permet de naviguer entre
les options de menu
Touche
5
Paramètres
Mode/Rotation
Touche 4
Touche 6
A Series Control (without Audio)
Home/Status Screen
e Home/Status screen on your standard A Series (R800)
control shows basic statuses including: time, jet status,
light status, current water temperature, spa operation
mode, and heating/cooling status. In addition, many of the
basic functions of operating your spa can be performed
with one touch from the Home/Status screen. In addition,
any necessary error or maintenance messages will appear
at the bottom of the screen.
Start or Stop Accessories
To start or stop an accessory (jets, lights, etc.), press the
associated button. Icons will become animated when

17
their accessory is turned on, and inanimate when turned
o. Icons on the screen will reect the speed or state of
the devices running on your spa. When an accessory has
more than two states, press the button until it reaches the
desired state.
Light Operation
Turn lights on and o using the button. Press once to
turn lights on. Press again to turn o. Pressing the button
repeatedly will cycle through light modes and colors
(ashing, fading, solid color).
Screen Rotation/Mode Button
From the home status screen you may press the button
to rotate the screen 180 degrees for easier viewing from
inside the spa.
Adjusting the Set Temperature
e water temperature is displayed near the bottom of the
home status screen. Press the and buttons to set
the desired temperature. e set point will appear in blue.
Aer 3 seconds without any change to the set temperature
value, the current water temperature will reappear.
When the set value is lower than the current temperature
“Cooling to xx.x” will appear at the bottom of the
screen. When the set value is higher than the current
temperature, “Heating to xx.x” will be indicated. Normally
there is a short delay before the heating starts, during
which “Heating suspended” is indicated under the value.
in.stream, in.stream 2, in.tune and no/other audio.
is should only be done at installation or when
replacing a part.
Spa Settings
e settings on the standard A Series (R800) control pad
are navigated by the use of the (Settings) button. One
press gives you access to several menus where you can
manage the specic settings of your spa. Aer pressing the
Settings button you may navigate to each submenu by
pressing the and buttons and then using the (Jets 2/Key
2) button to select a submenu.
When using the Settings menu or submenus the screen
will revert back to the spa mode and Home/Status screen
if no key is pressed for 60 seconds. Note that if an
accessory is not present in your spa conguration, its
menu will not appear. Refer to the following section to
get details about the possible settings, accessories, and
their detailed functionalities.
Water Care
e Water Care submenu will help you set up your ideal
ltration and heating settings. Choose from Energy Saver,
Standard, Super Clean, Weekender, and Away depending
on your needs. Touch the Water Care mode name to
choose your setting. A conrmation message will appear
to prevent inadvertent modication of spa water care
settings. Touch the check icon to conrm your choice or
touch the X icon to decline.
In Economy modes, the set point will be reduced by 20°F*
(11°C), which means that the heating system will not be
engaged unless the temperature falls to 20°F (11°C) below
the spa’s set temperature. e ltration schedule shown
on the A Series (A1000) screen will apply to the main
ltration pump.
Water Care Operation Modes
NOTE: Your spa will come from the factory in “Energy
Saver” mode. See operation mode options below and select
the best mode for your anticipated usage.
Energy Saver (factory default setting)
In Energy Saver mode, the spa temperature set point will
be reduced by 20°F (11°C) (see description of “Economy
modes” above) during peak daytime hours. e spa will
heat to the normal set point during evening hours every
day of the week.
Suggested use: Use to save maximum energy and heat only
during set lter cycles.
Economy time: Every day of the week, daytime hours.
Heats during ltration cycles.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Standard
In Standard mode, the spa will heat to the set point and
lter according to the spa’s standard conguration. e spa
will heat to set point at all times and all days of the week.
Suggested use: Use to maintain readiness for use every day
at all times of the day.
Economy time: Not an Economy mode.
Filter cycle start times: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Super Clean
In Super Clean mode, the spa will heat to the set point
according to the spa’s standard conguration. Filtration
times are double the standard, increasing both ltration
and operation time of supplemental water care systems like
EOS and others. e spa will heat to set point at all times
and all days of the week.
Suggested use: Use to maintain readiness for use
every day at all times of the day and increase water care
system eectiveness.
Economy time: Not an Economy mode.
Filter cycle start times: 7:00 AM, duration 3 hours, and
6:00 PM, duration 3 hours.

18
Weekender
In Weekender mode, the spa temperature set point will
be reduced by 20°F (11°C) (see description of “Economy
modes” above) from Monday to Friday. e spa will heat to
set point at all times on the weekend (Saturday & Sunday).
Suggested use: Use when the spa is used only on weekends
and not on weekdays.
Economy time: Monday - Friday, 24 hours per day.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and
8:00 PM, duration 1.5 hours.
Vacation
In Vacation mode, the spa temperature set point will be
reduced by 20°F (11°C) (see description of “Economy
modes” above). e spa will remain in this condition at all
times of the day and all days of the week.
Suggested use: Use when on vacation or not using the spa
for longer than 2 weeks.
Economy time: Every day of the week, 24 hours per day.
Filter cycle start time: 8:00 PM, duration 3 hours.
Default Settings: e Default Settings option will restore
all Water Care modes and schedules to the spa’s default
settings. You will be asked to conrm your choice.
NOTE: Spas NOT equipped with a dedicated ltration
pump will turn on automatically, using jet pump 1 on low
speed, to lter and/or heat. is is normal spa operation.
NOTE: Your spa is equipped with a freeze-prevention
system. If potential freezing conditions are detected one
or more jet pumps will turn on automatically to circulate
water and prevent the possibility of freezing. is is
normal operation.
Modifying Water Care Schedules
To modify a Water Care mode schedule, use the lighted
key to the right of the screen (Key 5) to open the selected
Water Care menu.
You can adjust schedules using the (Jets 2/Key 2)
button to select each menu item. Press Key 2 again to cycle
to each submenu item.
You may add a schedule to a mode by selecting the mode’s
schedule list with Key 5 (middle), scrolling down to Add,
and then selecting this option with Key 2.
To delete a schedule, press Key 4 (top) when that schedule
is selected within a specic mode’s schedule list.
You have several possibilities for setting each schedule
(Mon-Friday, weekend every day, or single days). e
schedules will be repeated every week. e time and
duration are set in 30-minute increments. Ensure that you
have selected the desired Water Care mode in the main
Water Care menu. Once you have set your customized
schedule, use the (Jets 1/Key 1) button to go back to the
Home/Status screen.
Maintenance Reminders
e Standard A Series (R800) keypad can be set up to
remind you of several types of maintenance required on
your spa, including rinsing the lter, cleaning the lter,
changing spa water, and 2-year professional maintenance
checks. Each task has its own standard duration, based on
normal use, or you may adjust to t your specic expected
usage.
From the Settings page you can access the Maintenance
menu, which gives you access to the following options:
• Maintenance reminders
• Standby mode
Maintenance reminders menu allows you to verify the
time le before maintenance is required, as well as to reset
the time once a task is completed.
Use the and buttons to choose the maintenance
reminder that you wish to view. Select it by pressing
Key 2. To reset a reminder once maintenance has been
performed select it by pressing Key 2, then conrm by
pressing Key 6 when prompted. Once you have conrmed
the task reminder will be reset.
When you select Reset reminders you will be asked to
conrm your choice. Doing so will reset all maintenance
reminders to default values.
Selecting the Standby mode from the maintenance
submenu allows you to service your spa. Pumps will stop
for 30 minutes, and automatically restart aer this time.
Once Standby mode has been activated a screen will
appear to show that pumps are stopped. e Home/Status
page will return aer the 30-minute standby maintenance
period.
Use Key 6 to Cancel the Standby function before the
30-minute period and restart the spa.
Status Light
On all A Series trim packages, the door light will act as
a status alert for maintenance reminders or if there is a
problem with your spa. If there are no reminders or no
warning lights, the light will remain ON, with no ashing.
Here is what the reminder light and warning light look
like:
Reminder Light:
1 Slow Fading Flash
is will come on when there is a lter that needs
to be replaced, a change of water is recommended,
recommended maintenance to EOS lter, headrests, or
recommended spa check-up, or to replace your cover.

19
Warning Light:
3 Quick Flashes
is will come on if there is a low ow warning, a high
limit error, temperature prob error, or an overheat
condition with the water.
e status light will stop when the issue has been xed.
e reminder alert can be checked on the screen once the
task has been completed or when the user disables the
feature. Following this, the light will return to normal
operation as solid white.
Set Date and Time of Day
Setting the correct date and time is important for settings
to function as expected. Upon restarting your spa adjust
the time format (24 hr. or AM/PM), change the year, date,
and time as needed.
Within the Settings menu use the and buttons
and then the (Jets 2/Key 2) button to select the Date &
Time submenu.
Use the up and down buttons to choose the setting that
you wish to adjust, and select it by pressing Key 2. Use the
up and down buttons to change the parameters and key 2
to move between options. (Jets 1/Key 1) will take you back
to the main Settings menu.
Adjust Keypad Settings
In this Settings submenu you can change the temperature
unit, language, display orientation, and keypad security.
Within the Settings menu use the up and down buttons
and then the (Jets 2/Key 2) button to select the Keypad
Settings submenu. Use the up and down buttons to choose
the setting that you wish to adjust, and select it by pressing
Key 2. Use the and buttons to change the parameters, and
key 2 to move between options. (Jets 1/Key 1) will take you
back to the main Settings menu.
When you change the display orientation, the contextual
options and arrow keys adjust to the chosen orientation.
e Mode and Menu keys remain unchanged, as well as
the accessory keys in the main Spa menu.
You can lock the keypad by selecting one of 3 security
levels: Unlock, Partial lock, or Full lock. e Partial level
locks the set point adjustment and many options in the
settings menu. e Full level locks all keypad functions. To
unlock the keypad (either Partial or Full), press and hold
the top selection key (Key 4) for 5 seconds.
Miscellaneous
In the Miscellaneous submenu you can change the Warm
weather* and Info messages options.
You may select to bypass the spa ltration over-
temperature feature. When Warm weather is “O ”, the
ltration over temperature feature is disabled. is allows
the spa to continue ltering even through the water
temperature is high.
Congure the main window message center with the Info
messages submenu. When set to “Display, all information”
messages are displayed without exception. When set to
“Hide” some detailed messages are not displayed when
they occur to keep the message center simple.
*Depending on spa conguration.
Electrical Conguration
IMPORTANT: Please do not make changes in this section
unless you are a qualied electrician.
In this section you can change the low-level conguration,
as well as modify the number of phases and the input
current value.
*Please refer to the diagram on the spa control center box, located
inside of the equipment compartment, for the default conguration of
your specic spa model. Use the up and down buttons to move to the
selection you want to modify. Use Key 2 to select, and the up and down
buttons to move through the selections. Press Key 2 again to conrm.
Please see the Techbook for your spa system for details on
low-level settings. Once you have changed the number of
phases in the menu, you will be unable to use the up and
down buttons to return to the Low-level conguration
menu. Please go back and access the menu again. When
you change to low-Level conguration of the pack, all
Comfort Line control settings will reset (same as Factory
reset feature).
NOTE: On initial connection the installer is prompted
for electrical congurations. e Low-Level setting is
selected by the installer. e Phase and Amperage is set
automatically. Default settings should be conrmed by
the installer to match the actual phase and amperage at
the spa’s installation location. In rare occasions it may
be necessary to adjust the Phase and Amperage setting
to match the actual service available at the installation
location using the instructions above.
*Depending on pack conguration, a code may be required to change
the low-level number, number of phases, or input current. is code is
“5555”.
About
is screen displays technical information about the
control system (R800) soware on your A Series spa and
applicable revisions of the dierent components of your
system.
Audio System Controls (Optional)
Press the (Mode) or (Audio) button, as applicable to your
spa model, to access “in.stream 2” player controls.