Burnside P355 User manual

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Burnside GSM Phone
Model P355
QuickStart Guide
Burnside Telecom Ltd
Burnside Telecom LtdBurnside Telecom Ltd
Burnside Telecom Ltd
IPR House
37 Guildford Road
Lightwater
Surre GU18 5SA
Photographs and drawings used in this guide are for illustration purposes onl , and ma differ from details of the
actual product. Burnside has a polic of continual product development, and reserves the right to update and modif
product specifications and features without prior notice. E&OE.
Cop right © 2010 Burnside Telecom Ltd. All rights reserved. Part number 362089/Rev 1.0
Tel: [phone]
Fax: [phone]
E-mail: [email protected]
Web: www.burnsidetelecom.com
IMPORTANT!
IMPORTANT!IMPORTANT!
IMPORTANT! This phone, like an wireless phone,
operates using radio signals and the wireless
network, as well as user-programmed functions,
which cannot guarantee connection in all
conditions. Therefore, ou should never rel
solel upon an wireless phone for essential
communications (e.g. medical emergencies).
Remember, to make or receive an calls, the
phone must be switched on and in an area with
adequate cellular signal strength.
Emergenc calls ma not be possible on all
wireless phone networks or when certain network
services or phone features are in use. Check with
local cellular service providers. Emergenc calls
ma be made even when a SIM card is not
installed (subject to network availabilit ) using
the 112 dialling code.
Operating environment
Operating environmentOperating environment
Operating environment
Make sure that no special regulation is in force
that imposes restrictions on the use of mobile
phones. Restrictions to mobile phones would
also appl to this telephone. Most modern
electronic equipment is shielded from radio
frequenc (RF) signals. However, certain
electronic equipment ma not be shielded
against the RF signals from our phone.
Pacemakers
PacemakersPacemakers
Pacemakers
Pacemaker manufacturers recommend that a
minimum separation of 20 cm (6 inches) be
maintained between a handheld wireless phone
and a pacemaker. The same restriction should
appl to the external antenna of this phone. If
ou have an reason to suspect that interference
is taking place, switch off the phone immediatel .
Hearing aids
Hearing aidsHearing aids
Hearing aids
The phone's radio signals ma interfere with
some hearing aids. In such cases move the
antenna as far awa as practical or consult our
hearing aid supplier.
Other medical devices
Other medical devicesOther medical devices
Other medical devices
Operation of an radio transmitting equipment,
including the phone, ma interfere with the
function of inadequatel protected medical
devices. Consult a ph sician or the manufacturer
of the medical device to determine if the are
adequatel shielded from external RF energ or if
ou have an questions. Switch off our phone in
health care facilities when an regulations posted
in these areas instruct ou to do so. Hospitals or
health care facilities ma be using equipment
that could be sensitive to external RF energ .
Radio transmission equipment
Radio transmission equipmentRadio transmission equipment
Radio transmission equipment
While Burnside products are designed to
conform to international standards regarding
the acceptance of radio frequenc interference,
certain installation locations ma interfere with
their proper operation. We recommend that
Burnside equipment is not installed in close
proximit to an equipment that generates RF
signals (for example, radio transmitters), and is
located as far as possible awa from it or in a
separate room.
Potentiall explosive atmospheres
Potentiall explosive atmospheresPotentiall explosive atmospheres
Potentiall explosive atmospheres
Do not install the phone or site the antenna in
an area with a potentiall explosive atmosphere
and obe all signs and instructions. Areas with a
potentiall explosive atmosphere are often but
not alwa s clearl marked. The include chemical
transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or
butane): areas where the air contains chemicals
or particles, such as grain, dust or metal powders.
IMPORTANT SAFET INFORMATION ABOUT OUR PHONE

D
E
F
7
M4
Redial/Transfer
89
4
M3
Mute
56
12
M2
M1
Names
Register
SMS
Menu
Select
Mailbox
Clear
Call
3
0
M5
Handsfree
+
#
BURNSIDE
Welcome!
Thank ou for choosing this Burnside P355 GSM phone. This guide will help ou
set up and begin using our phone and its special features. Before ou use our
new phone, please review the important safet information provided at the back
of this guide. Then take a short while to familiarise ourself with the buttons and
features that our phone provides.
Burnside P355 GSM Phone
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Burnside P355 GSM Phone QuickStart Guide
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Phonebook
PhonebookPhonebook
Phonebook
Use to store regular
named contacts.
Arrow ke s
Arrow ke sArrow ke s
Arrow ke s
Use to adjust
speech volume
during calls, and
to control menus
Select button
Select buttonSelect button
Select button
Use to choose
menu options.
Menu Button
Menu ButtonMenu Button
Menu Button
Press to displa
the setup menu.
Loud speaker
Loud speakerLoud speaker
Loud speaker
Used for hands-free
operation during calls.
Handsfree button
Handsfree buttonHandsfree button
Handsfree button
For hands-free
calling or to
answer incoming
calls without
picking up the
handset.
STEP 1 - Unlock the transit switch
When shipped, our phone is locked, to prevent
it from powering on accidentall . You need to
unlock the phone before it will operate. On the
underside of the phone unit, locate the recessed
switch near to where the handset cable attaches.
Slide the switch towards the rear of the phone
unit. (The phone will not switch on at this stage.)
Locked
position
Unlocked
position
Transit switch
STEP 2 - Insert your SIM card
Note: Ensure the phone is switched off when inserting or removing a SIM card.
Your phone requires an active mobile 2G SIM card for normal use. It will not work
with 3G networks. Without a SIM card installed, the phone will onl be able to
make emergenc calls via the 112 code, depending on the availabilit of a mobile
network signal.
On the rear panel of the phone unit, carefull
swing open the SIM slot door.
Position our SIM card with its contacts facing
downwards and the notched corner facing
towards the slot.
Push the SIM card into the slot until it clicks
into place. Close the door.
Note: To remove the SIM card, press it inwards
to release and partiall eject it, then carefull
pull it out of the slot.
STEP 3 - Connect the handset
Your phone has been supplied with a handset
and connecting cable. These need to be attached
to the phone unit before use.
Connect one end of the cable to the socket at the
base of the handset and the other end to the
socket in the left side of the phone unit. Each
connector will click into place once inserted
correctl .
7
M4 8
M3
0
M5
+
#
BURNSIDE
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Microphone
MicrophoneMicrophone
Microphone
Used during hands-free
operation, instead of
the handset.
Speed dial buttons
Speed dial buttonsSpeed dial buttons
Speed dial buttons
Use to store favourite
contacts for quick and
eas dialling. Call controls
Call controlsCall controls
Call controls
Buttons to redial,
transfer and mute
calls, and to access
the call register.
Handset
HandsetHandset
Handset
Sturd handset with
qualit microphone
and earpiece.
Preparing your phone for use
Before using our new phone, ou need to follow several steps to prepare it for
use, including inserting a SIM card. First, check the contents of the box against the
packing list on the back cover of this guide, to ensure that ever thing is included.
Then follow the simple procedures on the next pages.

Burnside P355 GSM Phone
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STEP 4 - Attach the antenna
Align the supplied antenna with the circular
connector on the far left of the rear panel. Attach
the antenna b twisting the connector collar
clockwise until it is finger-tight: take care not to
overtighten it.
In use, the antenna should alwa s be vertical.
The supplied antenna has a hinge so that ou
can position it correctl .
STEP 5 - Connect the power adapter
Connect the lead from the supplied power
adapter to the socket on the far right of the rear
panel. Plug the power adapter main bod into a
nearb mains outlet.
STEP 6 - Switch on the phone
On the rear panel, press and hold the red button
until the displa responds, then release it. To
switch the phone off, press and hold the red
button until the displa goes blank.
Make sure the batter is full charged before
using the phone for an length of time without
mains power. It takes about two hours for the
batter to recharge full .
In normal use, our phone should onl be switched on and off using the red button. Onl use the transit
switch once the unit has been turned off. If the transit switch is inadvertentl moved to the locked position,
the phone will immediatel shut off, or enter a charging state if the power adapter is connected.
Power switch
The standby screen
When the phone is idle, it will displa a screen similar to one of those shown
below. In addition to the time, date, signal strength and other status icons, ou
can choose to make it show the network name, a big clock or a banner. Use the
Settings
Settings Settings
Settings option in the menu to determine which standb screen is displa ed.
Date and time All calls Message Missed Restricted Power/battery Signal
diverted received call dialling status strength
Screen status indicators
The basic standb screen provides indications of the signal strength, batter
charge status and the time and date. Additional indicators are shown for events
such as missed calls, as well as for certain programmed modes, such as restricted
dialling and call diversion.
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Clear
Names
Call
M1
M2
Select
Mailbox
Menu
SMS
Register
D
E F
A
B
C
321
Names
Press to view
Phonebook
for managing
contacts
Using the menu controls
In order to program our phone and enable its special features, ou need to
become familiar with the basic menu controls. The menus work in much the same
wa as in a mobile phone, using the buttons illustrated below.
Clear
Press to exit
from the
current menu
(also used to
erase characters
entered
Arrow Keys
Up and down
navigation in
menus and lists
Select
Press to choose
the currently
indicated item
Menu
Press to enter
menu system
and to return
to standby

Burnside P355 GSM Phone
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When dialling numbers...
• Remember that this is a mobile phone and ou must enter the full phone
number, including area code, even if the contact is in our area.
• To erase the last entered digit, press and release the Clear
Clear Clear
Clear button.
• To erase all entered digits, press and hold the Clear
Clear Clear
Clear button.
• To enter an international number, press the *
**
* button twice (a +
++
+ s mbol will
be displa ed to represent the international dialling code). Then enter the
countr code (one or more digits) and the remaining number (with the initial
zero of the area code removed). For example:
France (Paris) 01 9876 5432, enter **33198765432
• If ou picked up the handset or pressed the Handsfree
Handsfree Handsfree
Handsfree button before dialling,
the phone will connect the call a short time after the last digit is pressed.
To redial a previously called number
From the standb screen, press the Redial
Redial Redial
Redial button to displa a list of previousl
dialled numbers. Use the arrow ke s to highlight the required number or name,
then press the Select
Select Select
Select button. Either pick up the handset or press the Handsfree
Handsfree Handsfree
Handsfree
button to place the call.
To make a call using your phonebook
From the standb screen, press the Names
Names Names
Names button adjacent to the lower left
corner of the screen. You can either press the Select
Select Select
Select button to view the first entr
in the phonebook, or press the numeric button that contains the first character of
our required contact (press it repeatedl until the appropriate letter is shown
underlined on the screen) and press the Select
Select Select
Select button to displa the entries that
begin with the chosen character.
Use the arrow ke s to move up or down the list until the required contact is
highlighted, then press the Select
Select Select
Select button. Either pick up the handset or press the
Handsfree
Handsfree Handsfree
Handsfree button to place the call.
To make a call using the calls register
From the standb screen, press the Register
Register Register
Register button. Use the arrow ke s to
highlight the required option - Missed calls , Received calls or Dialled numbers -
and press the Select
Select Select
Select button to displa the chosen list.
Use the arrow ke s to highlight the required number and press the Select
Select Select
Select button.
Either pick up the handset or press the Handsfree
Handsfree Handsfree
Handsfree button to place the call.
To receive incoming calls
When a call is received, our phone will emit the currentl selected ringtone. If the
caller’s number has been declared b the network, it will be shown on the displa .
If the number is stored in our phonebook, the corresponding name of the
contact will also be shown on the displa . To answer the call, either pick up the
handset or press the Handsfree
Handsfree Handsfree
Handsfree button.
Missed calls and voicemail
You can return missed calls via the Register
Register Register
Register button, as described above. The
Burnside P355 Desk Phone does not have a built-in voicemail feature. However,
voicemail is provided as an option b most mobile network providers. Refer to
our network provider for details of how to enable and use voicemail for the SIM
card in our phone.
Tip: For eas access to our voicemail, ou can program our network voicemail number
into one of the speed dial memor buttons - see page 8.
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Making and receiving calls
Although our phone uses mobile communication technolog , it has been
designed to make standard functions work in the same wa as a high qualit
landline phone, but with the added benefit of man mobile phone features.
Important:
Important: Important:
Important: If the status displa shows Searching... ou will not be able to successfull
make or receive calls. If this problem persists, make sure the antenna is vertical, and tr
re-positioning the phone elsewhere. There are man factors that can affect network
availabilit and for this reason, the phone should not be considered as a fail-safe resource
for making emergenc calls. Please refer to the Troubleshooting
Troubleshooting Troubleshooting
Troubleshooting section on page 10.
To make a call by dialling
Before making a call, ensure that the standb screen is displa ed. Whether ou are
using the handset or the handsfree speaker, ou can choose to either:
dial first, then pick up the handset (or press the Handsfree
Handsfree Handsfree
Handsfree button)
OR
pick up the handset (or press the Handsfree
Handsfree Handsfree
Handsfree button) and then dial.
You will hear the called number ringing and when it is answered, ou can talk
normall . You can adjust the handset earpiece and handsfree speaker volume
using the arrow ke s. Press the Mute
MuteMute
Mute button if ou wish to mute or un-mute the
call at an time.
To end any call
Either replace the handset or, if ou are using the handsfree speaker, press the
Handsfree
Handsfree Handsfree
Handsfree button.

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Using the speed dial memory buttons
Your phone provides five speed dial memor buttons, which enable
ou call our favourite contacts more easil , without having to dial
or use the phonebook.
To program the speed dial buttons
From standb , press the speed dial memor button that ou wish to
program. The options available will depend on whether a number is
alread associated with that button.
If the selected memor button has not been programmed, ou'll have
two options:
Phonebook to cop an existing contact from our phonebook
Create to enter a name and a number as a new contact
If the selected button has alread been programmed, ou'll see three options:
Call to make a call to this contact
Edit to modif the details stored for this memor button
Delete to clear the details stored for this memor button
To make a speed dial call
You can use the speed dial memor buttons in several wa s to make a call:
• Press a memor button and then press Select
Select Select
Select to place the call and activate the
handsfree speaker and microphone.
• Press a memor button and pick up the handset.
• Pick up the handset (or press the Handsfree
Handsfree Handsfree
Handsfree button) and then press a memor
button.
Names
M1
M2
M3
M4
M5
Tip: The memor button panel has a piece of card beneath the plastic overla , where ou can
write the name of the contact for each button.
When entering contact names and numbers in the Phonebook...
• Use the main numeric ke s to enter text. Press a ke repeatedl to produce
the appropriate character (characters appear in the order printed on the ke ,
for example, to use the 'B' character, press the '2' ke twice).
• When the required character has been entered, wait for one second before
entering another character that is located on the same ke . A new character
on a different ke can be entered immediatel .
• To change between upper and lower case characters, press the #
##
# ke .
• To enter a space character, press the 0
00
0 ke .
• Remember that this is a mobile phone and ou must enter the full phone
number, including area code, even if the contact is in our area.
• To enter an international number, press the *
**
* button twice (a +
++
+ s mbol will
be displa ed to represent the international dialling code). Then enter the
countr code (one or more digits) and the remaining number (with the initial
zero of the area code removed). For example:
France (Paris) 01 9876 5432, enter **33198765432
• To erase the last entered digit, press and release the Clear
Clear Clear
Clear button.
• To erase all entered digits, press and hold the Clear
Clear Clear
Clear button.
Using the phonebook
The phonebook allows ou to store and use regular contact numbers and their
corresponding names. You can store our contacts in the built-in memor of the
phone (up to a maximum of 250 contacts) or in the memor available on our SIM
card (cards var in capacit ). The phonebook allows ou to switch between the
two storage areas and to cop contacts between them.
Managing your phonebook
To view the phonebook, from standb , press the Menu
Menu Menu
Menu button. The Phonebook
option is the first one displa ed, so just press the Select
Select Select
Select button to access it. Use
the arrow ke s to move the highlight bar up or down the list of options, and then
press the Select
Select Select
Select button when the required option is highlighted.
To add a contact
From standb , press the Menu
Menu Menu
Menu button and then press the Select
Select Select
Select button. Use the
arrow ke s to highlight the Add name option and press Select
SelectSelect
Select. The displa will first
prompt ou to enter a name for the new contact.
When the contact name is complete, press Select
SelectSelect
Select. The displa will now ask ou to
enter a phone number for the new contact. Enter the phone number and press
Select
SelectSelect
Select. If successful, the displa will show Saved as the new contact is added to
the Phonebook.

Burnside P355 GSM Phone
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To set the date and time
From standb , press the Menu
Menu Menu
Menu button, then use the
arrow ke s to find the Settings option and press the
Select
Select Select
Select button. Highlight Date & time and press Select
SelectSelect
Select.
You will be prompted to enter the date and time in a
single series of digits beginning with the ear and
ending with the seconds, using two digits per item and
a 24-hour clock. The Clear
Clear Clear
Clear ke can be used to delete
incorrectl entered digits. Press the Select
Select Select
Select button to
save the details when complete.
For example, to set
18 August 2010 4:35pm
enter
100818163500
100818163500100818163500
100818163500
To restrict outgoing calls
You can restrict use of our phone so that it will onl make outgoing calls using
the five speed dial memor buttons. When the phone is in this mode, it will
prevent access to all menu features and disable the on/off power button. Calls
to the emergenc services are unaffected.
· From standb , press the Menu
Menu Menu
Menu button.
· Use the arrow ke s to find the Settings option and then press Select
SelectSelect
Select.
· Use the arrow ke s to highlight the Security option and then press Select
SelectSelect
Select.
· Use the arrow ke s to highlight the Restrict to M keys option and press Select
SelectSelect
Select.
· Now ou will be asked to Enter code . T pe the last four digits of the unique IMEI
number that is printed on the base of the phone (it is also available in the
Status screen) and press the Select
Select Select
Select button. If the code is correct, the 'ke ' icon
will be shown in the standb screen.
To set the phone back to unrestricted use, press the Menu
Menu Menu
Menu button, enter the same
four digit code that was used to lock the phone and then press the Select
Select Select
Select button.
Troubleshooting
The phone is not working
If our phone appears to be not working (the displa is blank) or ou cannot make
calls, follow these steps to check our set-up:
1 Check that the transit switch is unlocked - see page 2, Step 1.
2 If the phone is not connected to a mains power outlet, the internal batter
ma be discharged. Use the power adapter to recharge the batter -
recharging takes about two hours to complete.
3 If the phone is connected to a mains power outlet, check that the displa is
active. If not, use the red power switch at the rear of the phone to switch it on.
If the displa still does not appear, ou should contact Burnside Telecom
(details on the back page of this guide).
4 If ou cannot make calls b dialling, check that the phone is not in restricted
dialling mode - refer to page 9.
5 If ou still cannot make calls, check that our SIM card has call credit available.
MORE INFORMATION
This QuickStart Guide should provide ever thing ou need to get started and
use the essential features of our phone. Your Burnside P355 GSM phone has
more features to explore and use, including SMS text messaging, call diversion
and a comprehensive phone book. The menu s stem is simple to use and works
in the same wa as most handheld mobile phones.
However, we provide a detailed User Guide for this phone as a download from
our Web site. Just go to www.burnsidetelecom.com
www.burnsidetelecom.comwww.burnsidetelecom.com
www.burnsidetelecom.com and select the Support tab
to find out more.
Calls can't be made or received reliably
The standb status displa shows ou the strength of
the wireless signal being received b the phone, and
this can be used as a rough indicator - the more bars
the better. However, this phone has a more precise wa
of helping ou find a location where the best wireless
network signal can be received. Use this if ou cannot
get good reception straight awa .
From standb , press the Menu
Menu Menu
Menu button and use the
arrow ke s to find the Status option and press Select
SelectSelect
Select.
The status screen will be displa ed, as shown here.
The Signal level shows the current signal strength
expressed in logarithmic form (dBm) and as a
percentage roughl equivalent to actual received
signal level compared to its possible maximum. Tr
moving the phone and antenna position to achieve
the highest percentage level.
Signal strength
(more bars better)
If ou continue to have difficult receiving a reliable wireless signal, ou might
need to use an alternative antenna. Visit www.burnsidetelecom.com for details
of our range of specialised antennas to suit more demanding locations.

Using the optional magnetic mount antenna
This antenna is available from Burnside as an alternative to the standard hinged
antenna, and can be used to obtain improved network signal strength in areas
where coverage ma be less than ideal. The antenna has a magnetic mount and a
two metre cable, so it can be positioned more flexibl .
To attach the magnetic mount antenna, first ensure
that the phone is switched off. If the supplied standard
antenna is installed, disconnect it.
Assemble the antenna b screwing the upper section
into the base until it is finger tight. Then position the
antenna where required, if possible on a secure metal
surface (preferabl iron or steel).
Note: Do not position the antenna close to computer
monitors, televisions, credit cards, etc., because the
magnetic base can affect these items.
Feed the antenna cable to the rear of the phone,
attach the connector to the antenna socket and
twist the collar until it is finger tight.
Note: Ensure that the antenna cable does not cause a trip hazard.
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Linking to a computer
This phone is equipped with a USB connector and features to support its use with
a computer s stem to provide additional functionalit .
• Initiate and terminate calls using applications that support Microsoft's
Telephon Application Programming Interface (TAPI) standard
• Wireless modem, fax, send and receive SMS text messages
• Update the phone's internal software to the latest version.
To connect the phone, ou will need a computer that has an unused USB port
and a standard USB cable of suitable length, with a USB t pe A connector at one
end and a USB t pe B connector at the other. The phone and the computer can be
switched on or off while connecting.
Before connecting the phone and computer, install the USB driver on the
computer. This software is downloadable from www.burnsidetelecom.com
www.burnsidetelecom.comwww.burnsidetelecom.com
www.burnsidetelecom.com.
Follow the instructions opposite to connect the phone to our computer.
USB connection
Insert the square USB connector into the socket on the
rear panel of the phone, located between the power input
socket and the red power button.
Connect the other end of the USB cable
to an unused USB socket on the computer.
If ou intend to use TAPI-enabled applications, ensure
that the TAPI option is enabled in the phone. Press the
Menu
Menu Menu
Menu button, then use the arrow ke s to go to the
Settings menu. Press Select
SelectSelect
Select, highlight the Advanced
settings option and press Select
Select Select
Select again. Go to the TAP
mode option and set it to On , then press Select
Select Select
Select to save.
Using a headset with your phone
Burnside offers a range of optional accessories for our phone, including a
Plantronics headset - ideal for when the phone is being used on a continual basis.
The headset can be used in place of the standard handset and a special phone
setting configures the phone to allow the Handsfree
HandsfreeHandsfree
Handsfree button as well as the handset
hook switch to be used to control calls via the headset.
To connect the headset
Ensure that the phone is switched off, and if
the normal phone handset is attached to the
phone, disconnect it.
Connect the cable leading from the headset to
the adapter cable. Insert the small connector
of the headset adapter cable to the handset
socket on the left side of the phone bod .
Switch on the phone and access the menu:
Settings > General > Advanced Settings
Enable the Headset option and press Select
SelectSelect
Select
to save the setting.
Note: When using the Handset/Headset:
Handset/Headset:Handset/Headset:
Handset/Headset:-
--
- Both
Both Both
Both
option in Advanced Settings
Advanced SettingsAdvanced Settings
Advanced Settings, use the optional
External Switch (available from Burnside) to
choose between the handset and headset.
M4
M3
1
M2
M1
Names
Call
Adapter cable
Adapter cableAdapter cable
Adapter cable
This must be compatible with
the Panasonic standard pin-out
(Plantronics Part #U10PS)