By The Glass Standard User manual

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By the Glass® Standard
User Manual
Wine Serving and Preservation System with Wine by the Card| VS 5.0

BEFORE USE - IMPORTANT SAFETY INFORMATION
1. What you need to Consider Before Commissioning........................................... 3
2. Notes on Handling Packaging Material.............................................................. 3
3. Technical Guidelines and Standards................................................................. 3
4. Tips for the Setting-up Location......................................................................... 3
5. Electrical Connections....................................................................................... 4
6. Condensate......................................................................................................... 5
7. Recommendations for Gas Use........................................................................ 5
8. Tips for Inserting Wine Bottles........................................................................... 5
SETTING-UP AND OPERATION
9. Commissioning.................................................................................................. 6
10. Connecting the Gas Supply.............................................................................. 6
11. Adjusting and Regulating the Gas Pressure..................................................... 8
12. Exchanging the Gas Cylinder…........................................................................ 9
13. Thermostats and Separating the Temperature Zones….…….......................... 9
14. Adjusting and Regulating the Temperature.......................................................10
15. Connecting the Wine Bottles............................................................................
22.Cleaning the Surfaces..................................................................................... 21
23.Cleaning the Taps and Lines........................................................................... 21
24.Manual Defrost………..................................................................................... 22
25.Maintenance and Trouble-Shooting................................................................ 22
TABLE OF CONTENTS
2
BY THE GLASS® WINE BY THE CARD
CARE AND MAINTENANCE
16. The customer card management system Wine by the Card.............................12
17. „Bottle Change“ - Registration of newly connected bottles……………..............
13
18. Calibration of the dispensing amount.....…….........................................…..........13
19. Connecting your dispensing system to the network (LAN)..................................14
20. The back office software By the Glass® Wine Monitor "desktop edition".............15
20.2 Dashboard and card management..............................................................................16
20.3
Dispensing system (wine, prices, amounts...)........... .. ........................................ 17
20.4 Reporting.....................................................................................................................18
20.5 Settings..............................................................
. ................................................... 19
21. By the Glass® Wine by the Card from the customer's point of view...................19
11

1. What you need to Consider Before Commissioning
BEFORE COMMISSIONING
IMPORTANT SAFETY INSTRUCTIONS!
Read this instruction manual carefully, before starting to use your
By the Glass® Wine Dispenser. It contains important information
for the installation, operation, and for the care and maintenance of
this appliance.
The manufacturer is not liable for damages resulting from
gross disregard of the instructions and information
contained in the instruction manual.
The packaging material protects the By the Glass® Wine Dispenser and
its accessories for transport purposes. It consists of
recyclable materials. Please protect the environment, by ensuring an
eco-friendly disposal.
Warning!
Packaging material is not a toy for children! Improper handling of
the packaging material, and, in particular, the foils used, may
result in injury and even suffocation.
The By the Glass® Wine Dispenser meets the requirements of
the following EU directives:
● 98/37/EC Machinery Directive
● 73/23/EEC Low Voltage Directive
● 89/336/EEC Directive on Electromagnetic Compatibility
The By the Glass® Wine Dispenser serves for cooling, storing and for
dispensing doses of wine.
Warning!
Repairs can only be performed by an expert designated by By
The Glass International B.V. Any improper repair can void the warranty.
If you do not install it right away, store the machine in a dry,
sheltered place.
The Wine Dispenser shouldn’t be installed near a heat source or
exposed to direct sunlight.
The manufacturer guarantees the performance data for sites of up
to 25 °C room temperature and 65 % relative humidity. Higher
values result in a degradation of performance, and can
increase the formation of condensation.
2. Notes on Handling Packaging Material
3. Technical Guidelines and Standards
4.Tips for the Setting-up Location
3

When choosing a suitable location, consider the weight of the
machine filled with wine bottles. Ensure that the installation surface
is level, and that the Wine Dispenser stands on all of the
adjustable feet, as this could lead to vibrations and thus to
undesirable noise otherwise.
If your Wine Dispenser is equipped with an
integrated refrigeration compressor, its ventilation can be
provided either by the rear or the side vents. Make sure that the
vents of at least one of these two sides are not blocked.
The minimum distance to any limitations of the ventilation space is
15 cm for unilateral ventilation, and, for multilateral ventilation, 10
cm on one side and 5 cm on the second ventilation side. Make sure
that the ventilation area itself is well ventilated.
Deviations from these requirements, for example, for the purpose
of fitting in furniture, are to be discussed with By The Glass
International B.V., and are only permissible, when sufficient
ventilation can be ensured by appropriate measures.
Otherwise, performance degradation can be the result, and even
damage to the cooling unit.
Warning:
•The machine is to be transported and stored only standing upright.
Never lay the unit on its side, and do not tip it.
•Don't install the unit near flammable materials.
The Wine Dispenser may only be connected to a grounded outlet
by use of the supplied grounded IEC power cord.
The required mains voltage is 220/230 volts, 50/60 Hz.
To connect the By the Glass® Wine Dispenser, only use the supplied
IEC power cord.
Warning:
•Check for possible damage. If the IEC connection cable is
damaged, it must be replaced by the manufacturer prior to
startup.
•Never pull on the cord to disconnect the plug from the socket.
•In case of damage, pull the power cord immediately, and contact
By The Glass International B.V.
5. Elektrische Anschlüsse
4

Run the condensation hose from the device in a direct line down
into a drain, an electric vaporizer or in a collecting container that
you regularly check and empty when necessary. Make sure that the
hose isn't twisted, which could prevent the outflow, which could in
turn cause damage to the Wine Dispenser (see Para. 19).
For protecting the wine from oxidation, the system can be operated
with either nitrogen or the noble gas argon. Both gases are non-
toxic, non-flammable, tasteless and reactive neutral (inert),
which makes them suitable for displacing atmospheric oxygen
from the bottles. For the operation of the system, it makes no
difference, which of the two gases you use.
The supply usually takes place with gas cylinders that can be
purchased from a local dispensing gases supplier. When using
nitrogen as inert gas, make sure you order pure nitrogen, as
nitrogen is commonly mixed with CO2 in the area of draft equipment.
Respect the following specifications:
Nitrogen gas for food applications (E941) or Argon gas for
food applications (E938)
The e-number certifies the gases as approved food additive in the
EU. Gases for food use are sold by suppliers under brand names
such as "Biogon N" (Linde) or "Aligal 1" (Air Liquide).
Warning:
Said gases are non-toxic and non-flammable, but they can
displace breathing air in very small, poorly ventilated areas; and the
containers are under high pressure, which means that for the
handling and installation of such gas cylinders special safety
regulations apply. Please consult your gas supplier, and find out about
the safety regulation that is applicable for your business.
6. Condensate
7. Recommendations for Gas Use
8. Tips for Inserting Wine Bottles
You can store a second row of closed bottles standing
upright in the Wine Dispenser, waiting at perfect temperature, to
be used. Do not let these bottles touch the inside of the machine.
They could freeze.
Clean the inside of the device of dust before the first use, according
to the care instructions below (see Para. 17).
Do not leave the sliding door open for too long. It is better, to open
and close the By the Glass® Wine Dispenser several times, rather
than leaving it open for a longer period of time. This will save
energy, and prevent the formation of condensation.
5

6
1. Display of the input pressure
2. Transition pressure display
3. Display of the discharge pressure
4. Manual release valve
5. Set screw for the transition pressure
(Allen screw under cover)
6. Closing lever
7. Screw for the discharge pressure with locknut
8. High-pressure hose I (connected to high-pressure regulator)
9. High-pressure hose II (quick coupling for gas bottle)
10. Low-pressure line to the dispensing system
11. Shut-off valve of gas cylinder
12. Gas cylinder
10.
Press the power switch on the side or back of the unit. It lights up
green when switched on.
After this, turn on the device by pressing the thermostat power
buttons ( ) on the front side. The compressor and the fans
start to cool the temperature zones.
Turn on the light on the thermostat for the white wine zone (see
Fig. in Para. 13). There is a dimmer above the power switch, which
allows you to regulate the light.
9. Commissioning
SETTING-UP AND OPERATION
63
7
Connecting the Gas Supply
To operate the system, you need a pressure regulator to reduce the inlet pressure of
the gas cylinder, which can be, depending on the filling pressure and degree of
filling, up to 250 bar. The pressure has to be reduced to the desired, stable operation
pressure of 0.25 to max. 0.4 bar. The By the Glass® Wine dispenser Standard comes
with a high-quality pressure regulator.
The following information relates to the model supplied at the time of publication of this
manual for the use with refillable gas cylinders (as of 9/2016). It is a connected
combination of a high-pressure regulator and a precision pressure regulator on a
mounting plate. For different models, please note the separate instructions of the
manufacturer.
10
12
9
11
High pressure regulator
Precision pressure
regulator
Fig. 1: Power switch and
dimmer (in this case top
right but position
depends on model)
The following procedure steps are usually performed
by an installer when installing your By the Glass®
Wine Dispenser.
Only in exceptional cases the necessity will arise for
the user to perform work or adjustments on the
pressure regulators (see also Para. 12).
Fig. 2: Combination of high pressure and precision pressure regulator
2
1
4
8
5

•Mount the supplied pressure regulators accessibly and easy to read on a wall or
in the appropriate furniture piece. When choosing the mounting location, make sure
that the lines can be connected with the least possible torsion, so that they are
not under tension and move as little as possible during operation.
•Connect the high-pressure hose (8) to the high-pressure regulator. The thread
must be screwed very strongly and durably, to ensure tightness. Use two
matching wrenches, to avoid damaging the pressure regulator.
•Connect the quick coupling of the high-pressure hose (9) to the gas bottle. The
quick coupling has a safety mechanism that prevents the releasing of the
connection when under pressure. To release the connection, you must first close
the lever of the gas cylinder (11), and then release the pressure by means of the
manual release valve (4). (See also Para. 12 "Exchanging the Gas Cylinder".)
•Connect the low-pressure line of the Wine Dispenser (10) to the precision
pressure regulator. For this, pull off the red locking ring, and insert the tube all the
way into the plug-in connection. Secure the connection again with the red locking
ring.
•Close the shut-off valve (6) on the pressure regulator (horizontal position), and then
slowly open the cock of the gas cylinder (11). First, check whether the connections on
the high-pressure regulator (8) and the cylinder (9) are audibly proof.
•Now set the transition pressure (2) with the adjustment screw (5). Upon delivery, the
valve is closed, and the display shows “0”. Turn the Allen screw under the cover in
clockwise direction until the indicator (2) shows 1 to max. 1.5 bar. If the pressure
exceeds 1.5 bar, turn the screw backwards. For the indicator to drop, you must first
let out gas manually via the release valve (4).
•Now open the red lever (6), and adjust the discharge pressure (3) with the
adjustment screw (7) on the precision pressure regulator provisionally. Upon
delivery, the valve is closed, and the display shows "0". Keep turning the adjusting
screw clockwise, until the display shows a pressure between 0.25 and 0.4 bar (see
Para. 11 for subsequent fine adjustment of the discharge pressure).
•First check the tightness of the system. You can test the tightness reliably by closing
the gas cylinder again (11), while keeping an eye on the pressure gauge for the inlet
pressure (1). If even after several minutes, the manometer for the inlet pressure
doesn't drop, the system keeps the built-up pressure and is therefore tight.
•If, however, after closing the gas bottle, the inlet pressure drops after a few minutes,
this indicates a leak. The check for possible leaks at the joints can be performed with
a leakage spray by looking for bubbles forming.
7
Warning:
Always open the gas cylinder slowly and not abruptly, to prevent damage to
the lines and the pressure reducers.

The inlet pressure from the gas cylinder is displayed on the pressure gauge
for the inlet pressure (Fig. 3), and, depending on filling pressure, can
amount up to 250 bar for a full bottle. The inlet pressure decreases with
consumption of the gas, and is accordingly an indicator for the bottle
running out. When the bottle is empty, the pressure gauge will show "0".
Keep checking the inlet pressure gauge at regular intervals, so that you
can order a new bottle of nitrogen or argon in time.
The discharge pressure (Fig. 5) is at the same time the operating pressure
of your dispensing system. It determines the flow rate of the wine,
and in conjunction with the programmed time, also the dispensed volume.
The ideal operating pressure lies between 0.25 and a maximum of 0.4 bar.
Within this range, a low pressure results in a quiet, slow flow rate,
and correspondingly in longer dispensing times. Higher pressures
within the specified range lead to a faster flow of wine, leading to
formation of bubbles in the glass in the short term, which may be
perceived negatively by some people.
The setting of a lower pressure than 0.25 bar is possible, and leads
accordingly to very slow flow rates. Higher pressures than 0.4 bar should be
avoided. They could cause damage to the internal lines.
When setting up the system, choose the optimal flow rate; if necessary,
by testing with different operating pressures, and don't change it
anymore, because a subsequent pressure change would require the
reprogramming of all the dispensation volumes (see Para. 11).
Usually, at the installation of your system, the technician will preset
the operating pressure and calibrate the respective dispensing
amounts on this basis. However, you can also make these settings
yourself:
•In order to adjust the dispensing (operating) pressure, loosen the
locknut on the adjusting screw of the precision pressure regulator (7).
•Turn the screw clockwise for a higher pressure and counter-
clockwise in order to reduce it.
•Note that the pressure gauge reacts immediately only to
pressure increases. In order for the display to show a reduction of
pressure, you first need to release the pressure from the system
by pressing one of the dispensing buttons. You might possibly
have to remove an already connected wine bottle from its
position.
•Finally, secure your chosen pressure by re-tightening the locknut.
8
11. Adjusting and Regulating the Gas Pressure
Fig. 5 Pressure
gauge with
scale for the
dispensing
(operating)
pressure
(0.25-0.4 bar)
The other
number item
references on
this page refer
to Page 6, Fig. 2.
.
Fig. 3 Pressure
gauge with
scale for inlet
pressure
Fig. 4 Pressure
gauge with scale
for the transition
pressure (max.
1.5 bar)
*
*) See Para. 15 ff.
for explanations
on card
technology.

12. Exchanging the Gas Cylinder
The following number item references refer to Fig. 2 on Page 6:
•Before changing the gas bottle, close the cylinder (11), even if the
cylinder has been completely emptied.
•Release only the quick coupling of the high pressure hose (9) from
the gas bottle. Make sure not to twist the high-pressure hose if
possible, to prevent loosening the connection to the high-pressure
regulator.
•The quick coupling has a safety mechanism that prevents the releasing
of the connection when under pressure. If you would want to change
the gas bottle before completely emptying it, you would first need to
release the pressure with the manual release valve (4), before
being able to release the gas cylinder coupling.
•Connect the new bottle. Open the new gas cylinder slowly and not
abruptly, to prevent damage to the lines and the pressure regulators.
When handling compressed gas containers, always observe the safety
instructions of your supplier and possibly existing trade association
standards!
9
13. Thermostats and Separating the Temperature Zones
Fig. 6: Guide rail for
plexi divider.
Alternatively, a
fixation with pins
and loops is used.
Your By the Glass® Wine Dispenser has two temperature
zones, which can be used variably according to varying ratios of red
and white wines in the climatized bottle compartments.
Insert the plexiglass divider before placing bottles in the desired positions.
For this, introduce the divider inclined from below in the appropriate guide
rails or loops on the housing ceiling, and, afterwards, place it upright on
the inside bottom floor.
The two temperature zones are controlled via two separate thermostats.
The cooler temperature zone (white wine zone) must always be
designated to the side of the By the Glass® Wine Dispenser where the
thermostat displays are located.
For a device that has its own cooling compressor, the outer
thermostat is designated for the white wine zone. For a device with
separate or central cooling, the upper thermostat controls the white wine
zone.
The thermostats and control panels for both zones look the same from the
outside. However, the displays differ in a way that the operation of the
compressor and defrosting function are only found on the thermostat for
the cooler zone. Also, the light is only switched via the control panel on the
thermostat for the white wine zone.
Fig. 7:
Arrangement of
thermostats for
devices with
connected and
with separate
refrigeration.

10
The factory settings are 16 °C for the red wine zone, and 6 °C for the white wine zone.
In order to change the temperature settings, follow these steps:
1. Hold down the "SET" button for 3 seconds, until the "°C" begins flashing on the
display.
2. Change the temperature using the buttons "▲" and "▼".
3. To confirm the set temperature, press again "SET".
Per factory settings, you can choose temperatures for the cooler zone in the range of 4-12 °
C, and for the red wine zone 15-21 °C. For these temperature ranges, it is ensured that
the selected average temperatures can be maintained in both compartments.
For energy efficiency reasons, we have preset a tolerance of +/-2.0 °C for the start
and switch-off point of the compressor, by which the air temperature in the compartment
may vary, because the wine keeps the set average temperature, being a thermic inert liquid.
In idle state, the thermostat display shows the preset temperature. Press the "SET"
button briefly, to display the actual measured temperature in the respective compartment.
You can change the preset temperature ranges, for example for exclusively presenting white wines in the
Wine Dispenser, by means of the Expert Menu of the thermostat.
To do this, hold down the "SET" and "
▼ " buttons simultaneously for 3 seconds, until the programming
menu appears. Release the buttons, and hold down the "SET" and " ▼ " buttons simultaneously for another
7 seconds. The hidden menu for expert settings appears. Release the buttons, and scroll using " ▲ " and
" ▼ " through the menu to the position "US" for the programmable temperature maximum or "LS" for the
programmable minimum. Select the entry by pressing "SET", and change the corresponding value with
" ▲ " or " ▼ ". Confirm the new value by pressing "SET". Leave the Expert Menu by simultaneously pressing
"SET" and " ▲ ".
When accessing the Expert Menu, be careful, not to accidentally change other parameters. Temperature
settings below 4 °C can lead to ice formation and may spoil your wines and damage the device. Also,
please note that the manufacturer's energy consumption information is only valid for factory settings of
the thermostats.If you set both thermostats to operate the entire device with the same temperature, it is
better to remove the divider for reasons of energy efficiency.
Indicator for automatic defrost
Indicator for compressor operation
Button for increasing the temperature
Button for decreasing the temperature
Power button (On/Off)
To adjust the temperature, hold down the "SET" button for 3
seconds.
To display the actual measured temperature, press the "SET"
button briefly.
Manual defrost (3 sec.)
Beleuchtung (An/Aus)
Fig. 8 Thermostat for white wine zone (red
wine thermostat looks similar)
14. Adjusting and Regulating the Temperature