BZB Gear BG-VPTZ-10HSU3 User manual

PTZ VIDEO CAMERA
BG-VPTZ-10HSU3
BG-VPTZ-20HSU3
BG-VPTZ-30HSU3
User Manual

Content
1. Warnings...................................................................................................... 3
2. Product Introduction................................................................................... 4
2.1 Technical Specifications ............................................................................. 4
2.2 Product Features........................................................................................ 5
3. Camera Overview........................................................................................ 6
3.1 Connections Overview............................................................................... 6
3.2 RS232 Interface Specifications................................................................... 7
3.3 Camera Dimensions................................................................................... 8
3.4 Remote Control.......................................................................................... 9
4. Operation Instructions............................................................................... 10
4.1 Camera ID Select....................................................................................... 10
4.2 Pan/Tilt Control......................................................................................... 10
4.3 Menu Display ............................................................................................ 10
4.4 Focus......................................................................................................... 10
4.5 Backlight.................................................................................................... 11
4.6 Zoom......................................................................................................... 11
4.7 Setting, Recalling, and Erasing Presets..................................................... 11
4.8 Image Flip & P/T Reset.............................................................................. 11
5. Menu Settings ............................................................................................ 12
5.1 Exposure ................................................................................................... 12
5.2 Color.......................................................................................................... 13
5.3 Picture....................................................................................................... 13
5.4 P/T/Z ......................................................................................................... 14
5.5 Noise Reduction........................................................................................ 14
5.6 Video Format ............................................................................................ 15
5.7 System Setting .......................................................................................... 15
5.8 Restore Default......................................................................................... 15
6. Network Connection .................................................................................. 16
7. Installation Instruction............................................................................... 23
8. Tech Support .............................................................................................. 24
9. Warranty..................................................................................................... 24
10. Mission Statement……………………………………………………………………………..24

3
1. Warnings
Electrical Safety
Confirm country and local electrical safety standards when using or installing the
product. The product has no power switch. Remove power immediately if camera is
not in proper working condition to avoid electrical shock.
Handle with Care
Product should be protected against extremes of stress, vibration and moisture in
transport, storage and installation. It is transported by integrated packing style.
Do not turn camera head manually. Doing so may result in mechanical damage.
Camera should only be placed on a stable horizontal surface and cannot be
installed at an angle.
Make sure there are no obstacles within the camera’s rotational range when installing.
Never power on before installation has been completed.
Unauthorized Disassembly will void your warranty
There are no client serviceable parts in this camera. BZBGEAR is not responsible for any
unauthorized modification or dismantling.

4
2. Product Introduction
2.1 Technical Specifications
Model
BG-VPTZ-10HSU3
BG-VPTZ-20HSU3
BG-VPTZ-30HSU3
Camera Parameters
CMOS Sensor
1/2.7” Exmor CMOS
1/2.8”Exmor CMOS
1/2.8”Exmor CMOS
Effective Pixels
2.7 Megapixels
2.38 Megapixels
2.7 Megapixels
Video Format
1080P60/59.94/50/30/29.97/25;1080I60/59.94/50/30/29.97/25; 720P60/50/30/25,480I60,576I50
Optical Zoom
10X Optical; 12X Digital Zoom
20X Optical; 12X Digital Zoom
30X Optical
Focus
f=5.1mm~51mm
f=4.7mm~94.0mm
f=5.2mm~148.4mm
HOV
72°
65°
65.4°
F-number
F=1.6(W)-3.5(T)
F=1.6(W)-3.5(T)
F=1.3(W)-4.8(T)
Min. Illumination
0.005Lux (F1.8,AGC:ON)
Digital Noise Reduction
2D & 3D
White Balance
Auto/Manual/Indoor/outdoor/White Balance/3000K/4000K/5000K/6500K
Focus
Auto/Manual
Iris
Auto/Manual
Backlight Compensation
1-7/Off
Control Panel
Brightness, Hue, Saturation, Contrast, Sharpness
Interface Parameters
Video Output Interface
HDMI, 3G-SDI, IP Streaming, USB3.0
Video Network Coding
H.265,H.264,MJPEG
Communication
1X RS232 IN, 1X RS232 Out, 1X RJ45, RS485
Control Protocol
VISCA/PELCO-D/PELCO-P/Visca Over IP/ONVIF
Baud Rate
2400/4800/9600/115200
Audio Input
1-ch 3.5mm audio interface, Line In
Audio Compression Format
G.711, G.722, G.722.1, G.728, G.722.1C AAC
Network Interface
100M internet access (10/100BASE-TX)
Network Protocol
TCP/IP,HTTP, RTSP, RTMP, RTMPS, ONVIF, DHCP, Multicast
Power Interface
JEITA type (DC IN 12V) / POE
Mechanical Parameters
Pan Rotation Angle
-178°~ +178°
Vertical Angle of View
-30°~ +90°
Pan Speed Range
(per second)
0.1~180°/s
Tilt Speed Range
(per second)
0.1~120°/s
Presets
255
Other Parameters
Power Adapter
AC100V~AC240V in, DC12V/2A out
Input Voltage
DC 12V
Power Consumption
12W
Storage Environment
-10°C ~ +60°C / 20% ~ 95%
Working Environment
-10°C ~ +50°C / 20% ~ 80%
Standard Accessories
1x IR Remote Control; 1x RS-232 (Mini DIN 8pin Female) to DB 9pin COM (Male) adapter with
daisy-chain output; 1x RS-232 (Mini DIN 8pin) Male to 2 pin RS485 adapter; 1x 12V /
2.0 A DC Power Adapter; 1x User Manual
Optional Accessories
Wall mount (BG-VPTZ-WM); ceiling mount (BG-VPTZ-CM)

5
2.2 Product Features
1/2.8" high quality CMOS sensor (1/2.7" sensor on 10x), can reach maximum 1920 x
1080 resolutions and output frame rate up to 60fps.
10/20/30X Optical Zoomwith 72°/65°/65.4° horizontal field of view
Equipped with advanced image processing technology and a full HD 1/2.8" CMOS Sensor
(1/2.7" sensor on 10x), 10/20/30X Optical Zoom, and a maximum resolution of 1080P@60fps.
Low Video Noise
The inclusion of a high SNR (Signal to Noise Ratio) CMOS sensor combined with 2D and 3D noise
reduction functions reduces video noise to provide a clear image, even under low-light
conditions.
Multiple Simultaneous Outputs
Equipped with simultaneous USB3.0, 3G-SDI, HDMI, and 4 channels of IP streaming outputs
(RTSP/RTMP/RTMPS).
Quiet Pan and Tilt Movement
High-precision stepper motors and an advanced motor drive processor ensure smooth,
quiet, and responsive camera movement.
Multiple Control Options
The camera can be operated via RS232, RS485, LAN, or IR remote control. Supported
protocols include VISCA, PELCO-P/D, ONVIF, and VISCA over IP.
Preset Image Freeze
When enabled, this function captures a still image and holds it until the camera has
moved to the next selected preset, eliminating jarring transitions.
Multi-preset
Supports up to 255 presets. (Remote control can only set and recall 9 presets.)
Suitable for a wide variety of applications
The compact footprint makes this camera an ideal fit for education, conferencing,
telemedicine, houses of worship, and any other scenario where space is limited but high-
quality video is required.
Multiple Network Protocols
Supports ONVIF, RTSP, RTMP, and RTMPS protocols.

6
3. Camera Overview
3.1 Connections Overview
1
2 2
3
46
5
1. Lens
2. IR receiver
3. Power indicator
4. DC12V Input
5. COM Port (RS485/RS232)
8 10
7 9
6. LAN (PoE)
7. 3G-SDI Output
8. HDMI Output
9. USB 3.0 Type-B
10. 3.5mm Audio-Input
A-IN
DC12V CO M LAN SDI USB3.0
HDMI

7
3.2 RS232 Interface Specifications
For serial connection to computers or
joystick controllers.
CAMERA DB-9
1. DTR 1. DCD
2. DSR 2. RXD
3. TXD 3. TXD
4. GND 4. DTR
5. RXD 5. GND
6. GND 6. DSR
7. IR OUT 7. RTS
8. NC 8. CTS
CAMERA Mini DIN
1.DTR 1. DTR
2.DSR 2. DSR
3.TXD 3. TXD
4.GND 4. GND
5.RXD 5. RXD
6.GND 6. GND
7.IR OUT 7. NC
8.NC 8. NC
RS232INPUT
NO.
Function
Definition
1
DTR
Data Terminal
Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Ground
5
RXD
Receive Data
6
GND
Ground
7
IR OUT
IR Signal Output
8
NC
No Connection

8
尺寸单位：MM
3.3 Camera Dimensions
120mm
120mm
146m m
175°
175°

9
3.4 Remote Control
Note:
Always maintain a direct and unobstructed line of sight between the remote control and the sensor
on the front of the camera.
Key
Function
1
Power Key
After pressing, the camera
enters standby mode
2
P/T RSTKey
After pressing, the camera
enters self-check
3
FlipKey
4
Camera
Select Key
Select the camera to be
controlled
5
BLC Key
6
MenuKey
Enter/Exit Menu
7
Camera PTZ
Control Key
Press the HOME button to
return the camera to the center
position
8
Preset
Erase Key
Press "Reset"+ Number (1-9)to
erase the corresponding Preset
9
Preset
Setting Key
Press "Preset"+ Number (1-9)to
save the corresponding
preset
10
Focus Key
[AUTO]: Automatic focus
[MANUAL]: Manual focus
[FAR]: Manual focus on distant
objects
[NEAR]: Manual focus on nearby
objects
11
Zoom Key
+ increase, - decrease
12
Number Key
Used for setting and
recalling Presets

10
4. Operation Instructions
4.1 Camera ID Select
4.2 Pan/Tilt Control
4.3 Menu Display
4.4 Focus
Select the target camera ID (from No.1 to No.4)
Move camera lens up
Move camera lens down
Move camera lens to the left
Move camera lens to the right
Return camera lens to center [HOME]
Click the [MENU] button to display the on-screen
menu. To exit, press [MENU] again.
[AUTO]Enable auto focus
[MANUAL] Switch to manual focus mode
[FAR] Manually focus on a distant object
[NEAR] Manually focus on a nearby object

11
4.5 Back Light
Compensation
4.6 Zoom
4.7 Setting, Recalling, and
Erasing Presets
4.8 Image Flip & P/T
Reset
Strong background light can create unwanted
shadows. Press [BLC] to activate backlight
compensation mode. Press [BLC] again to
deactivate.
Click the [+] Button, to zoom in.
Click the [-] Button, to zoom out.
1. To save a preset, press [PRESET] then press any of
the numbers (no. 1–9). You can save up to 9 presets.
2. To call a preset, press the saved preset number
(no. 1–9).
3. To reset a preset, press [RESET] then press the
preset number (no. 1–9) you want to reset.
Click the [FLIP] button to invert the image for
ceiling applications.
Click the [P/T RST] button to automatically recalibrate
the PTZ controls.

12
5. Menu Settings
1. Press the [MENU] button on the remote control to
display the OSD menu.
2. Use the arrow keys to navigate the menu, press left
and right buttons to adjust the settings.
5.1 Exposure
Press the [MENU] button to display the OSD menu, press
arrow keys to highlight EXPOSURE and then press right to
enter the sub-menu.
[AE MODE]: AUTO/SHUTTER/IRIS
Press right button to select options as defined below:
[AUTO]: N/A
[SHUTTER]: Shutter priority
mode:1/1 - 1/10000
[IRIS]: priority mode: F1.6 - F24
[EXPCOMP]: -3.5DB -+3.5DB, OFF
[BACKLIGHT]: 1-7 / OFF
[FLICKER]: 50HZ, 60HZ, OFF
[GAMMA]: 0-9
EXPOSURE
AE MODE: AUTO
AE LEVEL: N/A
EXPCOMP: OFF
BACKLIGHT: OFF
FLICKER: 50HZ
GAMMA: 5
BACK
EXIT
MAIN MENU
EXPOSURE
COLOR
PICTURE
P/T/Z
NOISE REDUCE
VIDEO OUT
SYSTEM SETUP
DEFAULT SETUP
EXIT

13
5.2 Color
Press the [MENU] button to display the OSD menu, press
arrow keys to highlight COLOR and then press right to enter
the sub menu.
[WB MODE]: AUTO/ONE-SHOT/ATW/
MANUAL/3000K/
4000K/5000K/6500K
[R TUNING]: 0-32
[B TUNING]: 0-32
[G TUNING]: 0-32
[SATURATION]: 60%-200%
[COLOR HUE]: 0-14
[AWB SENS]: HIGH/NORMAL/LOW
[RED GAIN]: 0-255
(only under MANUAL)
[BLUE GAIN]: 0-255
(only under MANUAL)
5.3 Picture
Press the [MENU] button to display the OSD menu, press
the arrow keys to highlight [PICTURE] and then
press the right button to enter sub-menu.
[BRIGHT]: 0-14
[CONTRAST]: 0-14
[SHARPNESS]: 0-15
[ICR]: COLOR/BLACK/AUTO
[STYLE]: STANDARD/BRIGHT/RTSP/SOFT
COLOR
WB MODE:
AUTO
R TUNING:
18
B TUNING:
16
G TUNING:
11
SATURATION
100%
COLOR HUE:
7
AWB SENS:
NORMAL
BACK
EXIT
PICTURE
BRIGHT:
8
CONTRAST:
7
SHARPNESS:
5
ICR:
COLOR
T
STYLE:
STANDARD
BACK
EXIT

14
5.2 P/T/Z
Press the [MENU] button to display the OSD
menu, then press the arrow keys to highlight
[P/T/Z] and press right to enter the sub-menu.
[FILP]: ON/OFF
[L/R DIRECTION]: ON/OF
[AF MODE]: AUTO/MANUAL/ZOOM
[AF SENS]: HIGH/NORMAL/LOW
[PRESET FREEZE]: ON/OFF
[D ZOOM]: ON/OFF
5.3 Noise Reduction
Press the [MENU] button to display the OSD
menu, press the arrow keys to highlight [NOISE
REDUCTION], then press right to enter the sub-
menu.
[2D NR]: 0-5 / OFF
[3D NR]: 0-5 / OFF
[DYN HOT PIXEL]: ON/OFF
P / T / Z
FLIP:
L/R DIRECTION:
AF MODE:
AF SENS:
PRESET FREEZE:
D ZOOM:
BACK
EXIT
OFF
OFF
AUTO
NORMAL
OFF
ON
NOISE REDUCE
2D NR: 2
3D NR: 3
DYN HOT PIXEL: OFF
BACK
EXIT

15
5.4 Video Format
Press the [MENU] button to display the OSD
menu, press the arrow keys to highlight [VIDEO
OUT], then press right to enter the sub-menu.
[VIDEO OUT]:
1080P60/59.9 4/50/30/29.97/25
1080I60/59.94/50/30/25
720P/60/50
5.5 System Settings
Press the [MENU] button to display the OSD
menu, press the arrow keys to highlight
[SYSTEM SETTING], then press right to enter
the sub-menu.
[SYSTEM INFO]: press right button to the sub
menu, as the right picture shown
[LANGUAGE]: CHINESE/ENGLISH
[ZOOM LEVEL]: ON/OFF
[PROTOCOL]: VISCA/PELCO-D/PELCO-P
[ADDRESS]: 1-255
[BAUDRATE]:2400/4800/9600/19200/38400
5.6 Restore Default
Press the [MENU] button to display the OSD
menu, press the arrow keys to move to
[DEFAULT], press right button to make the OSD
parameters return to default.
SYSTEM SETUP
SYSTEM INFO
LANGUAGE:
ZOOM LEVEL:
PROTOCOL:
ADDRESS:
BAUDRATE:
BACK
EXIT
CHINESE
ON
VISCA
AUTO
9600
DEFAULT SETUP
FACTORY DEFAULT
BACK
VIDEO OUT
VIDEO OUT: 720P50
720P60
1080I25
1080I30
1080I50
1080I59.94
1080I60
1080P25
1080P29.97
1080P30
1080P50
1080P59.94
1080P60
BACK

6. Network Connection
To successfully complete this process, you will need several pieces of information. The first is the IP
address of your computer. You will also need to select an unused IP address on your local network
(This is the address you will set the camera to). The third piece is the default IP address of your
camera. Finally, you will need the IP address of your Default Gateway/Router.
All versions of the BZBGEAR VPTZ Series cameras have the following default IP address:
192.168.1.162
The computer must be on the same subnet as the camera to connect successfully, therefore the
computer must be connected to the 192.168.1.x subnet. If your network is already using this IP
address pool, simply enter the cameras IP address to connect. If it is not this can be achieved via the
Local Area Network Properties on the computer.
•Right-click on the internet connection in the lower right corner of the desktop and
select “Open Network & Internet Settings”.
•Select “Change Adapter Options”.
•Right-click on your connection (Wi-Fi or Ethernet) and select “Properties.”
•Select “Internet protocol version 4 (TCP/IPv4)” as shown below and click “Properties.”
16

•For the following steps refer to the diagram below. Select “Use the following IP
address.”
•In the IP address field enter a non-conflicting IP address on the same subnet as the
camera. If there is another device with the same IP address you will not be able to
connect. In the example below we are using 192.168.1.200
•In the Subnet mask field enter 255.255.255.0 In the Default gateway field type
192.168.1.1 You can leave the DNS fields blank.
NOTE: When you are finished configuring the camera you will need to return to this screen and select
“Obtain an IP address automatically” and “Obtain DNS server automatically” to restore internet
connectivity to your computer. Also make sure to reconnect any ethernet cables you may have
unplugged.
•Click OK to apply your settings.
•Click OK to close the network properties screen.
•Once you have applied your settings open your web browser and enter the IP address
of your camera.
•Enter the login information to access the interface. The username and password
should both be admin for a default camera. You will now be looking at the camera
preview window. At the top left of your screen select Config.
17

•On the left side of your screen select Network. In the IP address field, you will enter
the unused IP address you selected at the beginning. Our example will use an address
of 192.168.20.186.
*This address MUST NOT be in use by any other device on your network or you will create an IP
conflict and be unable to access your camera. *
•In the Subnet Mask field enter 255.255.255.0 the enter the IP address of your Default
Gateway in the field below. Double-check your values and click the Save Button.
•Unless you are given different information by your network administrator you should
enter 8.8.8.8 for DNS1 and 8.8.4.4 for DNS2. Click Save.
•Once you complete the camera setup, repeat the steps on your computer to adjust
"Internet Protocol Version 4 (TCP/IPV4) Properties" and select "Obtain IP address
automatically" and "Obtain DNS server address automatically." Click OK to close all
network-related screens.
18

•Your computer and camera should now be on your network. Open your web browser
and enter the IP address you assigned to your camera and your setup is complete.
6.1 Camera Web Interface
From the Web Interface you can control the camera, view the video feed, and adjust various camera
settings and functions.
Preview Screen
From the preview screen you can view the live video feed, preview the embedded audio, and adjust
PTZ, Focus, and Iris controls.
Directional Arrows: Use the Up/Down/Left/Right/Diagonal buttons to rotate the camera.
Home Button: Use the Home button to return the camera to the Home position.
Zoom In/Out: Use the Zoom buttons to adjust the zoom level of the camera.
Focus In/Out: Use the Focus buttons to manually adjust the camera’s focus.
Speed Control: Use the slider to adjust the PTZ speed of the camera.
Preset Tab: Use the Preset tabs to Set, Recall, and Delete Preset positions. To record a preset, adjust
the camera to the desired location and zoom level. Highlight the preset number you wish to record
and click the “Set” button. To recall a preset, highlight the preset number you wish to recall and click
the ”Call” button. To delete a preset, highlight the preset number you with to recall and click “Delete”.
Configuration Screen
From the configuration screen you can set and adjust all the functions and parameters of the camera.
System Page
The system page contains information regarding the camera, time settings, firmware, and main video
output resolution.
Version Tab: The version tab contains camera information including model number, serial number,
firmware and hardware versions, and MAC address.
Time Tab: The time tab allows you to adjust time, date, and time zone settings.
Maintain Tab: This tab allows you to reboot, restore factory default settings, and update the firmware.
Config Tab: Name the camera, select menu language, select Video Standard (not used), set output
resolution, and enable/disable UVC (USB) video output.
Network Page
The network page includes network settings, port settings, and streaming settings.
ETH Tab: Select static (Config IP Address) or DHCP (Auto IP Address), select Auto or Manual DNS
settings.
19

Service Tab
MSG Port: default 8080
RTSP Port: default 554
HTTP Port: default 80
VISCA Port: default 52381
WebSocket Port: default 8880
Note: Changing the port number requires restarting the camera to valid. In order to avoid
port conflicts, please be careful to modify.
RTMP Tab
Enable RTMP: (Check box)
Server: Enter the server URL and Stream Key of your streaming platform in the format of :
rtmp://serverURL/StreamKey.
(Ex. rtmp://a.rtmp.youtube.com/live2/du36-z46c-1p31-4kxw-29yx)
Port: Set according to your streaming platform (YouTube=1935, Facebook=443)
Stream Type: Select desired stream
ONVIF Configuration Tab
ONVIF Authentication: Authentication enable, default disable.
ONVIF Server Port: default 8554.
ONVIF RTSP Authentication: Authentication enable, default disable.
RTSP Port: ONVIF RTSP Port, default 8554.
AV Page
The AV page is where you will find all the audio and video settings for stream encoding.
Stream Type: Use the pull-down to select which of the 3 streams you wish to adjust. When you select
a stream, all options and settings on the page affect the selected stream.
Stream Key: This shows the address information for your streaming output. This is not adjustable and
should be added to the end of your camera’s IP address as shown below:
Default Main Stream: rtsp://192.168.1.162:554/0/0/0
Default Sub-Stream: rtsp://192.168.1.162:554/0/0/1
Frame Rate: Specify frame rate (1-30). Frame Rate Priority prioritizes frame rate over image quality
when VBR mode is enabled.
GOP: Frame interval (1-60). Default is 30.
Bitrate: Video Bit Rate (1-10240). Default is 4096
Resolution: Set streaming video resolution
20