BZB Gear BG-BPTZ-10XU User manual

BG-BPTZ-10XU
HD Color Video Camera
User Manual

1
Attention
Electric Safety
Installation and operation must accord with electric safety standard
Caution to transport
Avoid stress, vibration and soakage in transportation, storage and installation.
Polarity of power supply
The power supply of the product is ±12V, the max electrical current is 2A. Polarity of the power supply drawing.
Careful of installation
Never move the camera by seizing the camera head. Don’t rotate camera head by hand; otherwise, mechanical
trouble will occur.
This series item must be put on the smooth desk or platform, and it can not be installed slant ways;
If the camera is installed on TV or computer, the base can be fixed by four double-sided adhesive trays.
Don’t apply in corrosive liquid, as or solid environment to avoid the cover which is made up of organic material.
To make sure no obstacle in rotation range.
Never power on before installation is completed.
Do not disassemble discretionarily
We are not responsible for any unauthorized modification or dismantling.
Attention
Electromagnetic filed under certain rate may affect camera image!

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Content
1.FAST INSTALLATION............................................................................................................................................ 4
1.1 CAMERA INTERFACE EXPLANATION....................................................................................................................... 4
1.2 POWER ON INITIAL CONFIGURATION ..................................................................................................................... 4
1.3 VIDEO OUTPUT ............................................................................................................................................... 4
2. PRODUCT OVERVIEW ........................................................................................................................................ 7
2.1 PRODUCT INTRODUCTION .................................................................................................................................. 7
2.1.1 Dimension ............................................................................................................................................ 7
2.1.2 Accessories........................................................................................................................................... 8
2.2 MAIN FEATURES .............................................................................................................................................. 8
2.3 TECHNICAL SPECIFICATION ............................................................................................................................... 9
2.4 INTERFACE INSTRUCTION.................................................................................................................................. 10
2.4.1 External Interface ............................................................................................................................... 10
2.4.2 RS-232 Interface ..................................................................................................................................11
3. APPLICATION INSTRUCTION ............................................................................................................................ 12
3.1 VIDEO OUTPUT ............................................................................................................................................. 12
3.1.1 Power-On Initial Configuration............................................................................................................ 12
3.1.2 Video Output...................................................................................................................................... 12
3.2 Remote Controller................................................................................................................................. 12
3.2.1 Keys Instruction.................................................................................................................................. 13
3.2.1 KEYS INSTRUCTION..................................................................................................................................... 13
3.2.2 Applications........................................................................................................................................ 13
3.3 MENU SETTING........................................................................................................................................ 15
3.3.1 Main Menu...................................................................................................................................... 15
3.3.2 System Setting ................................................................................................................................. 16
3.3.3 Camera Setting ................................................................................................................................ 17
3.3.4 P/T/Z................................................................................................................................................... 20
3.3.5 Version ............................................................................................................................................... 20
3.3.6 Restore Default................................................................................................................................... 21
4.SERIAL COMMUNICATION CONTROL ................................................................................................................ 21
4.1VISCA PROTOCOL LIST .................................................................................................................................... 21
4.1.1 Camera return command.................................................................................................................... 21
4.1.2 Camera control command................................................................................................................... 22
4.1.3 Inquiry command ............................................................................................................................... 25
4.2 PELCO-D PROTOCOL COMMAND LIST .................................................................................................................. 27

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4.3 PELCO-P PROTOCOL COMMAND LIST................................................................................................................... 27
5. CAMERA MAINTENANCE AND TROUBLESHOOTING ......................................................................................... 28
5.1 CAMERA MAINTENANCE.................................................................................................................................. 28
5.2 TROUBLESHOOTING ........................................................................................................................................ 28
6. WARRANTY .................................................................................................................................................... 30
7. MISSION STATEMENT........................................................................................................................................ 31
8. COPYRIGHT NOTICE.......................................................................................................................................... 32

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1.Fast Installation
1.1 Camera Interface Explanation
Figure 1.1 Interface
1. Camera Lens 6. RS232 Control Interface (output)
2. Remote Controller Receiver Light 7. RS232 Control Interface (input)
3. Camera Base 8. RS485 Input (left +, right-)
4. Tripod Screw Hole 9. USB2.0 Interface
5. Mounting hole 10. DC12V Input Power Supply Socket
1.2 Power on initial configuration
1) Power on: Connect DC12V power supply adapter with power supply socket.
2) Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera
head moves from bottom left to the bottom, and then goes to the HOME position (intermediate position of both
horizontal and vertical), while the camera module stretches. When remote control receiver light stops blinking,
the self-checking is finished
Note: If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0
position.
1.3 Video Output
This model supports USB2.0 video output.
Connect camera and computer by USB2.0 cable, choose video conference software for image.

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1.4 Bracket mount
Note: Bracket can only be wall mounted or upside down mounted on template and concrete wall, but cannot be
installed on plasterboard.
1) Wall mount step

6
2). Upside down mount step

7
2. Product overview
2.1 Product Introduction
2.1.1 Dimension
Figure 2.2 Camera dimension

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2.1.2 Accessories
When you unpack, check that all the supplied accessories are included:
USB2.0 Video cable: If need USB2.0 cable to provide power but not a power adapter, USB2.0 Video cable with two
ports is needed, among which red port is for power supply and black port for transmitting USB video signals. If
using a power adapter, the general USB2.0 video cable without power supply function is ok.
2.2 Main Features
This series camera offers perfect functions, superior performance and rich interfaces. The features include
advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high resolution and
fantastic color rendition.
Superb High-definition Image: It employs 1/2.9-inch high quality CMOS sensor. Resolution is up to
1920x1080 with frame rate up to 30 fps.
Various Optical Zoom Lens: It has 3X/10X optical zoom lens for options.
Leading Auto Focus Technology: Leading auto focus algorithm makes lens a fast, accurate and stable
auto-focusing.
Low Noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
Control Interface：RS485、RS232；RS232 support cascade function, easy to install.
Support Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols which can also be
automatically recognized.
Quiet PTZ: By adopting high accuracy step driving motor mechanism, it works extremely quiet and moves
smoothly and very quickly to designated position.
255 Presets Positions: Up to 255 presets (10 presets by remoter).
Wide Application: Tele-education, Lecture capture, Webcasting, Videoconferencing, Tele-training,
Tele-medicine, Interrogation, and Emergency command systems.
Model No
Configuration
Accessories
BG-BPTZ-10XU
Standard
Power adapter 1piece
USB2.0 cable 1 piece
User manual 1 piece
IR Remote controller 1 piece
Rubber pad
Warranty card 1 piece
Optical
Wall mount bracket
Ceiling mount bracket

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2.3 Technical Specification
Model
3X
10X
Camera Parameter
Sensor
1/2.9-inch high quality HD CMOS sensor
Effective Pixels
2.07 megapixel、16:9
Video Format
H264/H265/MJPG:1920*1080P@30/25/20/15/10/5fps；1280*720P@30/25/20/15/10/5fps；
960*540@30/25/20/15/10/5fps；800*600@30/25/20/15/10/5fps；
720*576@30/25/20/15/10/5fps；720*480@30/25/20/15/10/5fps；
640*480@30/25/20/15/10/5fps；640*360@30/25/20/15/10/5fps；
352*288@30/25/20/15/10/5fps；320*240@30/25/20/15/10/5fps；
YUY2:1280*720@10/5fps；800*600@10/5fps；640*480@30/25/20/15/10/5fps；
640*360@30/25/20/15/10/5fps；
View Angel
34.1°～85°
8.8°～66°
F Value
f=3.35mm～10.05mm
f=4.34mm～41.66mm
AV
F1.7～3.0
F1.85 –F2.43
Optical Zoom
3X
10X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One Push/（2400K～7100K）
Focus
Auto/Manual
Apture
Auto/Manual
BLC
one/off
Video adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>55dB
Input/Output Interface
Video Interfaces
USB2.0 (type A)
Video Compression
Format
YUY2、MJPG、H.264、H.265
Control Signal Interface
RS232、RS485
Control Protocol
VISCA/Pelco-D/Pelco-P；
Power Interface
HEC3800outlrt (DC12V)
USB Features
Operating system
Windows 7, Windows8, Windows10, Mac osx, Linux
Video Compression
Format
MJPG/H264/H265
USB common protocol
UVC
PTZ Parameter
Pan Rotation
-170°～+170°
Tilt Rotation
-30°～+30°
Pan Control Speed
0.1 ～60°/sec
Tilt Control Speed
0.1～40°/sec
Preset Speed
Pan：48°/sec，Tilt：38°/sec
Preset Number
255 presets (10 presets by remote controller)
Other Parameter
Input Voltage
12V
Input Current
0.42A(max)

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Consumption
5W(max)
Store Temperature
-40℃～+70℃
Store Humidity
20%～90%
Working Temperature
-10℃～+50℃
Working Humidity
20%～80%
Dimension
156.8mm×112.6mm×139.5mm
Weight
1kg
Working Environment
Indoor
Accessory
Power Supply、Remote Controller、USB2.0 cable、Manual、Warranty card、Packing list
Optional Accessory
Bracket
2.4 Interface Instruction
2.4.1 External Interface
1)External interface：RS232 in \out、USB2.0、A-in、DC12V
Figure 2.4 external interface diagram

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2.4.2 RS-232 Interface
1)RS-232 Interface
Computer or keyboard and camera connection
method
Camera
WindowsDB-9
1.DTR
1.DCD
2.DSR
2.RXD
3.TXD
3.TXD
4.GND
4.DTR
5.RXD
5.GND
6.GND
6.DSR
7.IR OUT
7.RTS
8.NC
8.CTS
9.RI
2)RS-232 Mini-DIN 8-pin Port Definition
3)RS232(DB9) Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
System Ground
5
RXD
Receive Data
6
GND
System Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready

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4)VISCA networking as shown below:
Camera cascade connection method
Camera1
Camera 2
1.DTR
1.DTR
2.DSR
2.DSR
3.TXD
3.TXD
4.GND
4.GND
5.RXD
5.RXD
6.GND
6.GND
7.IR OUT
7.OPEN
8. NC
8.OPEN
Note: this model has RS232 input and output interface, so you can cascade as the above way.
3. Application Instruction
3.1 Video Output
3.1.1 Power-On Initial Configuration
Connecting the power, camera will have initial configuration, R indicator light will be flashing. When the
camera return to the HOME position (middle position for P/T), and lens finish zoom in/out, the auto-testing is
finished. IR led will also stop flashing. If the preset 0 is set, camera will rotate to the 0 preset position after initial
configuration.
3.1.2 Video Output
Connect to the video output cable according to the interface diagram.
USB2.0 output: Connect this product with computer USB3.0 interface (blue), open the Device Manager to
see whether there is an image device and whether the Universal Serial Bus controllers recognize USB3.0 device.
After properly identified, open the software, choose the image device and then it will output image.
3.2 Remote Controller
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator

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3.2.1 Keys Instruction
3.2.1 Keys Instruction
1. Standby Key
After 3S long press, the camera will step into standby mode. Long press 3S again, the camera will
self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0 is
set, and there is no operation within 12s, it will automatically point to the specified preset position.
2. Camera Address Selection
Select the camera address which wants to be controlled
3. Number Key
Set or run 0-9 presets
4,*,# Key
Key combination use
5. Focus Control Key
Auto Focus: Enter into auto focus mode.
Manual Focus: The camera focus mode is manual
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.
6. Zoom Control Key
Zoom＋:Lens near
Zoom－:Lens far
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8. Pan/Tilt Control Key
Press Key :Up
Press Key :Down
Press Key :Left
Press Key: Right
“HOME” Key: Return to the middle position or enter into the next level menu
9. BLC Control Key
Back Light ON / OFF: Turn on or off the back light
10. Menu Setting
Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
3.2.2 Applications
Finishing initialization, it can receive and execute the IR commands. Press the remote controller button, the indicator light is
flashing; release the button, the indicator light stops flashing. Users can control the pan/tilt/zoom, setting and running preset
positions via the IR remote controller.
Key Instruction:

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1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for
more than one second is required.
2. When a key-combination is required, do it in sequence. For example,“ 【*】+【#】+【F1】”means press“【*】”first and then
press“【#】” and last press“【F1】”.
1) Camera Selection
Select the camera address to control.
2) Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press“【HOME】”
Press and hold the up/down/left/right key, the pan/tilt will keep
running, from slow to fast, until it runs to the endpoint; the
pan/tilt running stops as soon as the key is released.
3) Zoom Control
ZOOM IN: press “ZOOM “ key
ZOOM OUT: press “ZOOM ” key
Press and hold the key, the camera will keep zooming in or
zooming out and stops as soon as the key is released.
4) Focus Control
Focus (near):Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: Support
Manual Focus: Support
Press and hold the key, the action of focus will keep continue and
stops as soon as the key is released.
5) BLC Setting
BLC ON / OFF: support
6) Presets Setting, Running, Clearing

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1. Preset setting: to set a preset position, the users should press
the “【SET PRESET】” key first and then press the number key 0-9
to set a relative preset,
Note: 10 preset positions in total are available by remote
controller.
2. Preset Running: Press a number key 0-9 directly to run a
relative preset.
Note: Action in vain if a relative preset position is not existed.
3. Preset clearing: to clear a preset position, the user can press
the “【CLEAR PRESET】” key first and then press the number key
0-9 to clear the relative preset;
Note : press the“【#】” key three times continually to cancel all
the presets.
7) Camera Remote Controller Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
3.3 MENU SETTING
3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the
selected items.

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SETUP:System setting
CAMERA :Camera setting
P/T/Z：Pan tilt setting
VERSON:camera version setting
Restore Default:Reset setting
[↑↓] Select:for selecting menu
[← →] Change Value:for modify parameters
[MENU] Back:Press [MENU] to return
[Home] OK:Press [Home] to confirm
3.3.2 System Setting
Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting)
as shown below,
PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-PAddress 1
PELCO-D Address 1
Baudrate 9600
Auto Filp ON
[↑↓]Select [←→]Change Value
[Menu]Back
[↑↓]选择 [←→]修改
[菜单]返回
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Setup）
（Camera）
（P/T/Z）
（Version）
（Restore Default）
[↑↓]Select [←→]Change Value
[Menu]Back[Home]OK

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VISCA ADDRESS: VISCA=1~7 Pelco-P=1~255 Pelco-D = 1~255
BAUD RATE : 2400/4800/9600/115200
VISCA ADDRESS FIX : On/Off
3.3.3 Camera Setting
Move the pointer to the (CAMERA) in the Main Menu, click the【HOME】key and enter the (CAMERA) as follow:
EXPOSURE: Enter into Exposure setting
COLOR: Enter into color setting
Image: Enter into image setting
Focus: Enter into focus setting
Noise Reduction: Enter into noise reduction
1) EXPOSURE SETTING
Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】and enter the (EXPOSURE SET) as follow,
Mode: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
DRC 2
[↑↓]Select [←→]Change Value
[Menu]Back
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
Style Default
[↑↓]Select [←→]Change Value
[Menu]Back [Home]OK

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Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain Limit: 0~15(only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
Shutter
Priority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/6000,1/10000(only
available in Manual and Shutter priority mode)
IRIS Priority: OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8(only available in Manual and Iris priority mode)
Brightness: 0~23 (only available in Brightness priority mode)
2)COLOR SETTING
Move the pointer to the (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR SET) as follow:
WB Mode: Auto, 3000K、3500K、4000K、4500K、5000K、5500K、6000K、6500K、7000K, Manual, One Push
Red Gain: 0~255(only available in Manual mode)
Blue Gain: 0~255(only available in Manual mode)
Saturation: 60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color Temp: high/middle/low
3) IMAGE
Move the pointer to the (IMAGE) in the Menu, click the【HOME】and enter the (IMAGE) as follow,
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
RG Tuning -10
BG Tuning -10
Saturation 100%
Hue 7
AWB Sensitivity High
[↑↓]Select [←→]Change Value
[Menu]Back

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Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: default, 0.47, 0.50, 0.52, 0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8
4) FOCUS
Move the pointer to the (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) as follow,
Focus Mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low
5) NOISE REDUCTION
Move the pointer to the (NOISE REDUCTION) in the Menu, click the【HOME】and enter the (NOISE REDUCTION) as follow,
FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low
[↑↓]Select [←→]Change
Value
[Menu]Back
IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 7
Contrast 8
Sharpness 3
Flip-H OFF
Flip-V OFF
B&W-Mode Color
Gamma Default
DCI Close
Low-Light Mode OFF
[↑↓]Select [←→]Change Value
[Menu]Back