BZB Gear BG-PACKSHOT-C10X User manual

1
https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
PACKSHOT
-
C10X
BG-PACKSHOT-C10X
The Packshot is an exciting new 1080P HD camera offering from BZBGEAR. With its high-quality lens and
fast auto-focus ability this camera excels at detailed close-up shots. It is perfectly suited for product
packshots and instructional videos. The 10x zoom lens lets you get tight close-up shots to highlight
important features. It is equally well-suited to streamers and content creators looking for a high-quality
fixed angle camera. Professionals and hobbyists alike will appreciate the ability to share clear images of
their work. Whether you’re unboxing, recording makeup tutorials, working with electronics, or creating
art pieces the BG-Packshot will bring your content to life in rich color and crystal clear detail.
The BG-Packshot’s standout feature is its ability to swap between Landscape and Portrait formats at the
flip of a switch. Threaded mounts on 2 sides of the camera allow for stable mounting that can be
optimized whether viewing on a traditional monitor or a mobile device. Featuring an integrated
microphone with a 6-meter pickup range and background noise suppression this camera is truly all you
need to create a professional level broadcast.
Package Contents
1 x BG-PACKSHOT-C10X 1 x RS232 Control Cable
1 x 12V/1.5A Power Supply 1 x USB 3.0 Cable
1 x User Manual

2
https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
PACKSHOT
-
C10X

3
https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
PACKSHOT
-
C10X
My camera has no picture
Power switch is off, bad
connection, incompatible
resolution, camera lens is
obstructed
 Check the power switch
on the back of the
camera
 Check
connections/replace
cables with new ones
 Use IR remote or
WebGUI to change to a
resolution that is
compatible with your
display
 Check computer and
program settings to
ensure USB is discovered
My IR remote control doesn’t
work
The camera’s IR
sensor is
blocked, batteries are dead,
remote is not paired to the
camera

Ensure you have a clear
line of sight from the
remote to the front of
the camera base
 Replace the batteries
 Refer to section 3.1 of
your user manual for
remote pairing steps
I cannot access the
camera’s
WebGUI
The camera is not connected to
the network

Check connections
 Verify your camera’s IP
address using an IP
scanning tool
 Ensure your computer is
connected to the same
network as the camera
I have no image from my USB
connection
Your USB devi
ce is not being
discovered
 Make sure you’re using a
USB 3.0 cable
 Replace the cable with a
shorter one (6 feet or
less)
 Try a different USB port
on your computer