BZB Gear BG-LVPTZ-12XHSURP User manual

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BG-LVPTZ-12XHSURP
BG-UPTZ-20XHSU
BG-UPTZ-30XHSU
Full HD PTZ Camera
User Manual

Attention
Improper operations may damage the product structure and result in mechanical
failure. Please note the following tips:
Do not move the camera by
grabbing the head.
Move the camera by holding
the bottom with one or both hands.
Please do not rotate the lens and holder manually
no matter the camera is power on or off; otherwise it
may damage the camera structure and result in failure
of camera self-check and unable to start the camera

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This manual introduces functions, installations and operations for this PTZ camera in details. Please read
this manual carefully before installation and use.
1. Cautions
1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation,
storage and installation.
1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids which may
corrode the shell.
1.3 Do not expose the product to rain or moisture.
1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried
out by qualified technicians.
1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications.
1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do
not use strong or corrosive detergents to avoid scratching the lens and affecting the image;
1.7 This product contains no parts which can be maintained by users themselves. Any damage caused by
dismantling the product by user without permission is not covered by warranty.
2. Electrical Safety
Installation and use of this product must strictly comply with local electrical safety standards.
The power supply of the product is ±12V, the max electrical current is 2A.
3. Install
1.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure;
1.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the product
obliquely, otherwise it may display inclined image;
1.3 Ensure there are no obstacles within rotation range of the holder.
1.4 Do not power on before completely installation.
4. Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause
radio interference in household application. Appropriate measure is required.

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Content
1. Camera Installation............................................................................................................................................ 2
1.1 Camera Introduction................................................................................................................................. 2
1.2 Interfaces and Connection ........................................................................................................................ 1
1.3 Mounting Brackets................................................................................................................................... 1
2. Product Overview.............................................................................................................................................. 7
2.1 Dimensions .............................................................................................................................................. 7
2.2 Accessories............................................................................................................................................... 8
2.3 RS-232 Interface ...................................................................................................................................... 8
2.5 Rotary DIP Switch.................................................................................................................................... 9
2.6 Main Features......................................................................................................................................... 10
2.6 Specifications......................................................................................................................................... 10
3. Remote Control................................................................................................................................................ 12
3.1 Match Code for Wireless Remote Control............................................................................................... 12
3.2 Keys Introduction for IR Remote Control ............................................................................................... 13
3.3 Menu Introduction.................................................................................................................................. 15
4. Network Configuration .................................................................................................................................... 17
4.1 Network Connection............................................................................................................................... 17
4.2 IE Login................................................................................................................................................. 18
4.3 Streaming............................................................................................................................................... 18
4.4 Software Upgrading ............................................................................................................................... 20
5. Serial port communication and control............................................................................................................. 21
5.1 VISCA Protocol Return Command ......................................................................................................... 21
5.2 VISCA Protocol Control Command........................................................................................................ 22
5.3 VISCA Protocol Inquiry Command ........................................................................................................ 24
5.4 Pelco-D protocol command list............................................................................................................... 26
5.5 Pelco-P protocol command list ............................................................................................................... 27
6. Maintenance and Troubleshooting.................................................................................................................... 28
6.1 Maintenance........................................................................................................................................... 28
6.2 Troubleshooting...................................................................................................................................... 28
7. Warranty.......................................................................................................................................................... 30
8. Mission Statement............................................................................................................................................ 30
9. Copyright......................................................................................................................................................... 30

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1. Camera Installation
1.1 Camera Introduction
Figure 1.1 BG-LVPTZ-12XHSURP
1. Camera Lens
2. Camera Base
3. Remote Control Receiving Indicator
4. Infrared Receiver
5. Tripod Screw Hole
6. Screw Hole for Tripod
7. Power Switch
8. DC12V Input Power Supply Socket
9. HDMI Output Interface
10. 3G-SDI Output Interface
11. USB2.0 Interface (U-disk memory)
12. CVBS Output Interface
13. Audio Input Interface (Line-in)
14. RS232 Control Interface (input )
15. RS232 Control Interface (output )
16. RS485 Input (left +, right-)
17. Rotary DIP Switch
18. 10/100M Network Interface
Figure 1.1 BG-UPTZ-20XHSU / BG-UPTZ-30XHSU
1. Camera Lens
2. Camera Base
3. Remote Control Receiving Indicator
4. Infrared Receiver
5. Tripod Screw Hole
6. Screw Hole for Tripod
7. HDM Output
8. USB3.0 Output
9. SDI Output
10. Audio Input Interface (Line-in)
11. Rotary DIP Switch
12. RS232 Control Interface (input )
13. RS232 Control Interface (output )
14. RS422 Interface (Compatible with RS485)
15. Network Interface (LAN)
16. DC12V Input Power Supply Socket

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17. Power Switch
1.2 Interfaces and Connection
Figure 1.3 Wiring Diagram
1) After power on and self-warming, the camera will automatically return to the preset 0 position if it’s pre-set.
2) The default address for the IR remote control is 1#.
If the menu restored to factory defaults, the remote control default address will restore to 1#.
1.3 Mounting Brackets
Notes:
Ceiling or wall mounting brackets can only be mounted on template and concrete wall.
For safety reason, plasterboard is not recommended.

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1) Wall Mounting:

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2) Ceiling Mounting

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2. Product Overview
2.1 Dimensions
Figure 2.2 Product Dimension