BZB Gear BG-VPTZ Series User manual

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https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
VP
TZ
Series
BG-VPTZ Series
The BG-VPTZ-HSU3 is a broadcast-quality PTZ camera with a price that won't stretch your budget. It
features a Full HD CMOS Sensor with a max resolution of 1080P60, accurate color reproduction, and
simultaneous USB 3.0, 3G-SDI, HDMI, IP Streaming video outputs. An integrated 3.5MM Audio input
makes this camera ideal for live streaming and recording. Advanced ISP algorithms ensure fast, accurate,
and stable auto-focusing. When you combine the long list of features, outstanding image quality, and
competitive price, it's no surprise that this is one of our most popular cameras. This is the perfect
camera for any indoor environment from Houses of Worship, Schools, and Venues to Offices and
Conference Rooms.
Package Contents
1 x BG-VPTZ 1 x RS232 to mini-DIN adapter
1 x 12V/2.0A Power Supply 1 x Mini-DIN to RS-485 adapter
1 x User Manual 1 x IR Remote Control

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https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
VP
TZ
Series

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https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
VP
TZ
Series
Mounting Instructions

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BG
-
VP
TZ
Series
RS-232 Interface
WebGUI
The BG-UPTZ camera includes a built-in WebGUI allowing for control and management of advanced
features. Use the following instructions to access the WebGUI.
1. Launch a web browser and enter the IP address of the unit (default 192.168.1.162).
2. The BZBGEAR login page will appear.
3. Enter your login information (by default Username = admin Password = admin).
4. Select the Login button.
Problems connecting to your camera?
Check out our Knowledge Base at https://bzbgear.com/knowledge-base/ for more information and step-
by-step guide.

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https://bzbgear.com/support/ | 1.888.499.9906 | [e-mail]
BG
-
VP
TZ
Series
My camera has no picture
Power switch is off, bad
connection, incompatible
resolution, camera lens is
obstructed
 Check the power switch
on the back of the
camera
 Check
connections/replace
cables with new ones
 Use IR remote or
WebGUI to change to a
resolution that is
compatible with your
display
 Check computer and
program settings to
ensure USB is discovered
My IR remote control doesn’t
work
The camera’s IR
sensor is
blocked, batteries are dead,
sunlight is interfering with the IR
signal

Ensure you have a clear
line of sight from the
remote to the front of
the camera base
 Replace the batteries
 Ensure the camera is out
of direct sunlight
I cannot access the
camera’s
WebGUI
The camera is not connected to
the network

Check connections
 Verify your camera’s IP
address using an IP
scanning tool
 Ensure your computer is
connected to the same
network as the camera
I have no image from my USB
connection
Your USB devi
ce is not being
discovered
 Make sure you’re using a
USB 3.0 cable
 Replace the cable with a
shorter one (6 feet or
less)
 Try a different USB port
on your computer