cable matters Thunderbolt 107017 User manual

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
Model 107017
User Manual
(Download Windows drivers from
cablematters.com/downloads)

Thunderbolt™ 3 to 10 Gigabit Adapter
www.cablematters.com
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1. ........................................................................ 
1.1 Introduction
1.2 Copyright and Trademarks
1.3 FCC Compliance Statement
2. 
2.1 Package Contents
2.2 Product Description ......................................................................... 
2.3 Product Features
2.4 Installation Checklist
3. ................ 
3.1 Windows Thunderbolt Drivers
3.2 Windows 10Gbps Ethernet Driver Installation
3.3 Link Speed Configuration in Windows ............................................ 
4 ..................... 
5. .................................................. 
5.1 LED Status Indicators
5.2 Multi-Gigabit Ethernet Support
5.3 Supported Cable Lengths
6.  .................................................. 
7. ................................................ 
8. 
8.1 Customer Support and Contact Information
8.2 Warranty Information
8.3 Limitations of Liability

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1
Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
Thank you for your purchase from Cable Matters® Inc., the ‘Reliable Connectivity’ company. This User
Manual provides an overview of the features and installation of your new:
Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
Please read these instructions carefully before connecting, operating or configuring this product. Please
keep this manual for future reference.
Contact [e-mail] for questions or product support.
Please check that the following items are contained in the package:
1x Thunderbolt 3 to 10 Gigabit Ethernet Adapter
1x Thunderbolt 3 (40Gbps) Cable
1x User Manual (available in a PDF format)

Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters
Inc. All rights reserved. All other trademarks are the property of their respective owners.
Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries.
NBASE-T™ is a registered trademark of the NBASE-T Alliance, Inc. or its licensors in the United State and other countries.
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device
must not cause harmful interference, and 2) this device must accept any interference received, including interference that
may cause undesired operation.
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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
The Cable Matters® Thunderbolt™ 3 to Gigabit Ethernet Adapter adds 10 gigabit Ethernet network
connectivity to a Thunderbolt 3 port over Cat 6 or Cat 6A. Utilize existing Cat 5e cabling with multi-gigabit,
NBase-T™ support for 2.5Gbps and 5Gbps data transfer speeds. Upgrade your computer with
Thunderbolt 3 to a powerful network device for gaming or NAS storage.
✓ Computer with a Thunderbolt 3 port (USB-C only is not supported)
✓ macOS 10.13.4+ requires no driver
✓ Windows 10 requires a 10 Gbps Ethernet driver (see section 3.2)
✓ Use the included Thunderbolt 3 (40Gbps). An active (40Gbps) cable is recommended for lengths
over 0.5 meter.
✓ Use high quality shielded Cat 6A Ethernet cable for the maximum performance up to 100m.
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• Supports up to a 10 Gigabit data transfer rate
• Connect up to 100 meters over Cat 6A and 55 meters over Cat 6
• Multi-gigabit, NBase-T support for 5Gbps and 2.5Gbps data transfer speeds
• Bus-powered adapter requires no external power
• Included Thunderbolt 3 (40Gpbs) 20-inch cable
• Quiet operation with no cooling fan
• Ruggedized case protects the adapter and aids in heat dissipation
• Cushioned footpads stabilize the adapter
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3
Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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1) Your Windows PC may require updates for Thunderbolt 3 to function properly.
For more information go to: kb.cablematters.com.
(Search for SKU 107017)
2) Check that the Intel Thunderbolt software is installed on your computer.
Locate it from the search bar in Windows
3) Connect the Adapter to the computer Thunderbolt 3 port and approve it by
selecting OK from the pop-up (Administrator access is required)
1) Download the Windows drivers from www.cablematters.com/dowloads. Look for SKU 107017.
2) .Extract the files and select the drivers for your 32-bit or 64-bit system (this information is listed under
Control Panel > System)
3) Check that your computer recognizes the Adapter in Device Manager > Network adapters
4) Look for the Thunderbolt icon in the Windows notification area
Note: If the Adapter is not recognized, try rebooting your computer.

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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1) Right click on the Adapter in Device Manager >
Network adapters
2) Select Link Speed and the Value
Note: The connected router or switch must
support the selected speed (including auto
negotiation).

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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1) The Adapter should automatically be recognized when
connected to a Thunderbolt 3 port
2) Check in: About this Mac > System Report >
Thunderbolt Device Tree > Thunderbolt Bus >
Thunderbolt 3 to 10G Ethernet Dongle
3) Configure the Adapter from the Network menu
4) Click on Advanced to set the connect speed.
Notes:
• Compatible with macOS 10.13.4 and up
• Connecting at the end of a daisy chain may reduce the
performance of the adapter
• Consult the documentation of your attached router or
switch for configuration information
• The connected router or switch must support the
selected speed

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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Check the Link and Activity indicators to confirm the connected speed.
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This Ethernet Adapter supports multi-gigabit, NBase-T for 5Gbs and 2.5Gbs data transfer speeds. Cat
5e Ethernet cable is supported up to 100 meters for those speeds.
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Cat 6 Cable: 55 meters
Cat 6A Cable: 100 meters
Cat 5e: 100 meters for NBase-T 2.5Gbps, 5Gbps
Green LED = Link Indicator Amber LED = Activity Indicator

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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• Not compatible with USB-C ports without the Thunderbolt 3 (look for the Thunderbolt logo)
• Update your computer to the current stable version of your operating system.
• It is normal for the Adapter to become very warm when transferring large amounts of data
• If connecting through a docking station, check that sufficient bandwidth is available to support data
transfer from the Adapter
• Disconnect the Adapter, reboot the computer and reconnect
• Test with a shorter Ethernet cable. Shielded Cat 6A is recommended for the best performance.
• Not compatible with a Thunderbolt 2 to Thunderbolt 3 adapter
• Factory reset the connected Ethernet switch or router
• Wake on LAN (WOL) is not supported
• IEEE 802.1Qav AVB Audio Video Bridging is not supported
Contact [e-mail] with the OS and model number of your computer.

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
Host Port ................................................... Thunderbolt 3 24-Pin Female
Network Port ............................................... 8P/8C RJ45 Female
Power ...................................................... Bus-powered
Computer Host OS Support............................... Windows 10 and macOS 10.13.4 and up
Compliance Certifications ................................. C E, FCC
LED Indicators ............................................. Link-Green / Status - Amber
Adapter Housing (LxWxH) ................................ 4.5 x 2.8 x 1.3 Inches
Thunderbolt 3 Cable Length .............................. 19.7 Inches (0.5m)
Adapter Weight ............................................ 10.2 Ounces
Warranty ................................................... Limited One-Year
Note: Specifications are subject to change without notice
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Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry
leading solutions. Email us with any questions at [e-mail].
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In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages
(whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of data, loss of
business, or any pecuniary loss, arising out of, or related to the use of this product exceeding the actual price paid for the
product (as allowed by state law).
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This product is backed by a limited one-year warranty. The warranty covers parts and labor costs only. Cable Matters
does not warrant its products from defects or damages arising from misuse, abuse, or normal wear.
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9
Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
 
Thunderbolt™ 3 (20Gbps) Passive Cable with 100W Power Delivery
Model 107002
Model 160012
Cat 6A Shielded Ethernet Patch Cable
Thunderbolt™ 3 Dual DisplayPort Adapter
Model 107006
100W
Thunderbolt™ 3 (40Gbps) Active Cable with 100W Power Delivery
Model 107012
100W

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Thunderbolt™ 3 to 10 Gigabit Ethernet Adapter
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