7-01-014 CADD PRIZM POWER PACK INSTRUCTION FOR USAGE
Chartwell Pennsylvania, LP 2017. All rights reserved. Page 4of 4
EPS System Troubleshooting Chart
Power pack is beeping and
amber LED is flashing.
Battery in the power pack has
reached a low charge.
NOTE: pump will run for about 30
more minutes.
-Attach the AC adapter to the power pack and
plug the AC adapter into a wall outlet.
- Disconnect the power pack. The backup 9 volt
battery will continue to the power pump.
Recharge the power pack.
With the AC adapter
attached, neither of the
indicator lights come on.
-AC adapter connector is not
properly attached to the power
pack INPUT connector.
- AC wall outlet is not receiving
power.
- Detach and reattach connectors according to
instructions, making sure the red dots align.
-Make certain there is power to the AC wall
outlet.
-If neither works, call Chartwell at 1-800-755-
4704.
Connectors are difficult to
attach.
-The connectors may have twister
or turned while being attached.
- The connector pins of the power
pack OUTPUT connector ad/or the
AC adapter may be bent.
- Align the red dots and refer to the instructions
on attaching connectors.
-Look at the connector pins. They should
appear straight. If the pins are bent, call -
Chartwell at 1-800-755-4704.
WARNING: The EPS System should not be used
if the connector pins are bent or damaged in
any way.
With the AC adapter
attached, the charging
(amber) indicator light does
not go off when expected.
-The power pack is too hot or too
cold.
-The battery may not have been
recharged sufficiently.
-The battery may need to be
replaced.
-Make sure the air temp is within the charging
temp range.
-Continue to recharge the power pack. If
battery needs replaced, call Chartwell at 1-800-
755-4704.
If you need to begin your infusion:
-Make sure a good 9 volt battery is installed and
begin infusion; or,
-Attach the AC adapter to the pump’s power
jack and plug the AC adapter into a wall outlet.
The AC adapter and/ or the
power pack feels too hot to
touch.
This may indicate a damaged AC
Adapter.
NOTE: The AC adapter and/or
powerpack can become warm,
especially during discharging. This
is normal
Remove AC adapter from the AC wall outlet;
then call Chartwell at 1-800-755-4704.
Amber light is flashing with
no alarm.
Accidentally pressed the Battery
Refresh Cycle Button.
Unplug the AC adapter from the power pack to
stop discharging. If desired, refer to
instructions for recharging the power pack.
