Restorative Therapies RT300 User manual

RT300 Supine Service Guide
© Restorative Therapies Inc. 2017. Issue 2.1
™
RT300
Supine
Service
Guide
for build 2
aution for RT300 users in the USA:
Federal law restricts this device to sale by, or on the order of, a
practitioner licensed by the law of the state in which he or she
practices to use or order the use of the device.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 12
3. Preventative maintenance
After each use After each day Weekly 50 hours of use Annually
lean patient
contact areas
13 onfirm cranks
are tight
16 onfirm SAGE
mounting is tight
17 Inspect cords 18 General
inspection
19
onfirm Internet
connection
16 lean 17 Drive belt
inspection
/replacement
29
Inspect foot and
leg straps
17 alibration 19
Fault correction procedures
Fault correction
Replace fuses 28
Tighten drive belt 29
Replace knee
extension cable
32

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 13
Procedures after each use
Clean contact areas
Restorative Therapies recommends that you clean the surfaces of RT300 Supine that
come into contact with anybody who uses it after each use.
Note: Be sure to follo your facility's procedures for universal precautions.
1. Remove the pedal gel inserts and wipe them down.
2. Wipe down the foot gel pads

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 14
3. Wipe down the foot straps.
4. Remove the calf rests by pulling the retaining pin and extracting the calf rest
support from the pedal socket.
5. Remove the calf strap and wipe it down.
Be sure to unclip the strap from the securing balls and then fold it off as sho n
belo .

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 15
Identify the 2 retaining balls Pull the strap off the balls Peel the strap off the calf rest
6. Remove the calf gel pad and wipe it down.
7. Reassemble the calf rest and fit it back onto the pedal
• Replace the calf pad
• Replace the calf strap
• Refit the calf support to the pedal
8. Wipe down the securing straps
9. Wipe down the SAGE controller
9. Wipe down the RT300 supine’s table top, top cover and snout.
Note: If you do not have an applicable cleaning policy consider using a germicidal
disposable wipe such as Sani- loth® AF3. Be sure to follow the manufacturer’s
instructions including use of protective equipment and contact time.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 16
Procedures after each day
Confirm cranks are tight
1. Pull on each crank arm and confirm that they are tight. There should be no
movement.
2. If a crank arm is loose, tighten it using a 13mm socket wrench.
Figure 3 Pull crank arm to confirm it is tight
Figure 4 Tighten crank arm ith 13mm socket rench
Confirm Internet connection
1. Look at the Globe icon on the bottom of the SAGE display.
• If it contains a green check mark the Internet connection is operating
• If it contains a red X the Internet connection is not operating
2. If the Internet connection is not operating tap on the Globe icon and then on
the network manager link.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 17
• onnect the RT300 Supine to the Internet by WiFi or wired Ethernet using
standard Microsoft Windows procedure.
Procedures after each week
Confirm SAGE mounting is tight
1. onfirm that the SAGE mounting block is tight
2. If it is loose tighten the bolts shown in Figure 5.
Figure 5 Bolts securing SAGE mounting
Inspect foot and leg straps
1. onfirm that the straps have no cracks or tears.
2. Replace damaged straps.
Cleaning
Clean system
1. lean the patient contact areas as per the daily cleaning instructions
(page 13).
2. Wipe down the remaining RT300 Supine surfaces with a germicidal
disposable wipe(s).

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 18
Procedures after each 50hrs of use
How to see hours of use
1. Tap Help and then About to display information about your system.
2. The hours of use is displayed as shown in Figure 6.
Figure 6 Hours of use
Inspect cords
1. Unplug the system from the A mains supply
2. Inspect the A power cord for any fraying, cuts and replace if damaged
3. Plug the system back into the A mains

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 19
Procedures annually
General inspection
1. Inspect for any damaged components and replace
2. onfirm the condition and test the operation of the RT300 Supine ergometer
emergency stop switch
3. onfirm the operation of the down stop switches beneath the electronics
compartment and on the underside of the distal part of the snout.
a. Position the height of the RT300 Supine to approximately ½ way
b. While lowering the RT300 Supine using the Up/Down switch press the
blue plastic plate beneath the electronics compartment. The
downward motion should stop. Release the blue plate and downward
motion should continue.
c. While lowering the RT300 Supine using the Up/Down switch press the
white plastic switch on the underside of the distal part of the snout.
The downward motion should stop. Release the white plastic switch
and downward motion should continue.
Figure 7 Snout s itch

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 20
Ergometer calibration
The Drive Unit is supplied calibrated. It should be recalibrated annually.
Follow the procedure detailed below:
1. Power on the RT300 Supine and
wait for the main “GO” page to
appear
2. Insert the carriage arms into the 18”
stride length selector and be sure
they can rotate freely
3. Tap System and then
alibrate Ergometer
4. Tap Start alibration
5. Once “Tap to continue” is
pressed the motor will engage
and the crank arms and
carriages will begin to move
6. While in motion the screen will display
as shown below. Please note that if
for any reason the calibration must
be stopped press the “ ancel”
button.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 21
7. Once complete the following
window will display. hoose “Tap
to close dialog.” to complete the
process.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 25
5. RT300 Supine diagnostics
Symptom Potential cause Troubleshooting
Power up
RT300 Supine does
not power up, e.g.
both L Ds visible
through cooling holes
in electronics (orange
L D is 19V supply,
blue is 24V supply)
compartment are not
glowing.
No AC power Confirm that the system is turned on:
1. Power switch on side of electronics
compartment is on
2. mergency stop is in raised position
Confirm that the AC power cord is fully
inserted into the AC inlet and wall AC
outlet.
Confirm that the 2 AC inlet fuses are OK
(see page 28)
Errors
“Stimulator
disconnected”
RT60 switched off Confirm that the L D on the RT60 switch is
illuminated.
No RT60 power Confirm that the power cable is fully
inserted into the RT60(s)
19V supply failed If this supply fails the orange L D will not
be visible thru the cooling holes in the
electronics compartment.
“ rgometer
disconnected”
No AC power, tablet
running off battery
See tem above “No AC power”
SAG tablet has not been
BlueTooth paired with the
motor control board.
Run bikediagnostic.exe and confirm that it
is set to use BlueTooth and that the MAC
address selected matched the MAC address
shown on the side of the electronics
compartment.
24V supply failed If this supply fails the blue L D will not be
visible thru the cooling holes in the
electronics compartment.
“Crank rotation not
detected”
Pedal crank does not
rotate.
Wiring to motor is broken
or connection assembly
has bad contact
Check connector and wiring between motor
and motor control PCB.
Motor Control Board
defective.
Change Motor Control Board (PP214675)
Motor is defective Change motor (PP217731)

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 26
Symptom Potential cause Troubleshooting
Drive belt is broken The pedals will turn very freely if the belt
is broken.
Inspect drive belt, see page 29.
Drive belt is too loose Inspect drive belt, adjust tension, see page
29.
Drive unit belt slips. Drive belt is not tight
enough.
You can easily stop the crank turning.
Tighten drive belt, see page 29.
SAGE
SAG does not power
up
Not switched on Press the power switch on the left side of
the tablet
Not connected to 19V
supply
The 19V supply is not connected to the
power connector on the left side of the
tablet
No 19V supply If this supply fails the orange L D will not
be visible thru the cooling holes in the
electronics compartment.
SAG software does
not start
Not auto starting Try and start SAG from the Windows start
menu
Software is missing or
corrupt
Start Internet xplorer and browse to
restorative-therapies.com/s
Download the latest SAG software
Install the software
BIOS boot order has
changed
Remove the green USB security dongle,
and restart the system. If this fixes the
problem reinsert the dongle. BIOS boot
order will need to change, contact RTI.
If this does not fix the problem contact
RTI.
Stimulation
SAG reports that it
cannot find an RT60
RT60 switched off Switch on the RT60 using the toggle switch
on the top of the RT60
RT60 not Bluetooth paired
to SAG
On SAG tap System and stimulators.
nsure that the correct RT60(s) are paired
by matching the MAC address shown on
the rear of each RT60.
RT60 has no power Confirm the 19V power cable plugged into
the RT60.

RT300 Supine Service Guide, © Restorative Therapies Inc. 2017. LB217394 Issue 2.1 Page 27
Symptom Potential cause Troubleshooting
Check the L D on the power switch
glowing.
If neither is true, contact RTI
RT60 may be paired with
another RTI device
Press system and stimulator and confirm
the last four characters of the MAC address
match the serial number label.