CAE Healthcare NeuroVR User manual

Setup Guide
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Setup Guide

Setup Guide
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Setup Guide
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This guide will help you unpack and setup the NeuroVR simulator.
Removing Items from the Crate
▪Remove all 6 screws from the front panel
NeuroVR shipping crate

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▪Remove all the foam from around the NeuroVR
▪Unlock the wheels
▪Using the door as a ramp, wheel out the NeuroVR base
Use the front panel as the ramp

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▪Remove the Stereoscope box, arm, accessory box and head from the top of the crate
Stereoscope box opened
Remove styrofoam to access
▪Unwrap all parts and accessories
All included accessories

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Attaching the Neck Assembly
▪Pull all cables out
▪Insert the neck into the NeuroVR base
Insert the neck

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▪Tighten the 6 wing nuts to secure the neck
Secure the wing nuts

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▪Add the back panel of the neck with the 4 screws provided
Back panel location
Secure the screws
▪Feed the wires through the grommet hole

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Setting Up the Large Monitor
▪Remove monitor and monitor arm
▪Attach the arm to the monitor using the 4 screws
Secure monitor to arm
▪Connect monitor arm to the NeuroVR base with 3/16th Allen wrench (be sure to add the bushing to
avoid scratching the unit)
Place bushing into arm
Tighten with Allen wrench

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▪Connect the 4 cables from the NeuroVR base to the large monitor
Connect the cables
Completing the Final Setup
▪Remove foam from the 2 haptic units
Remove the foam cover

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▪Plug in the keyboard
Plug in keyboard
▪Adjust the arm rest (see Adjustable Armrest section of the user guide, pg 5)
▪Tilt the small touchscreen monitor forward
Tilt the touchscreen monitor

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▪Insert tray holders in the NeuroVR and add trays
Insert tray holders
Add trays

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▪Remove pedals from the foot pedal holder
Place foot pedals
▪Take power cord out of the base and plug it in at the back
Cord stored in base

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Troubleshooting
For troubleshooting issues with the NeuroVR simulator, please contact CAE Customer Service.
Customer Service Headquarters –United States
Monday - Friday from 7:00 a.m. to 6:00 p.m. ET
Phone [phone]
Email: srqcustomers[email protected]
Customer Service –Canada
Monday - Friday from 8:00 a.m. to 5:00 p.m. ET
Phone [phone]
Email: [e-mail]
Customer Service –Europe, Middle East and Africa
Monday - Friday from 8:00 a.m. to 5:00 p.m. CET
Phone [phone]
Email: international.ser[email protected]
Customer Service –United Kingdom and Ireland
Monday - Friday from 9:00 a.m. to 5:00 p.m. GMT
Phone [phone]
Email: [email protected]om
Customer Service –Latin America
Monday - Friday from 9:00 a.m. to 5:00 p.m. BRT / BRST
Phone [phone]
Email: [email protected]om
Customer Service –Asia Pacific
Monday - Friday from 8:00 a.m. to 5:00 p.m. CET
Phone [phone]
Email: [email protected]om
Note: To avoid damaging product or voiding warranty, do not attempt to repair NeuroVR without
customer service assistance.

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Accessing the Computer (for Troubleshooting Only)
To access to the computer, remove the computer cover by loosening the 4 screws from the grey metal
back panel of the NeuroVR base.
Note: To avoid damaging product or voiding warranty, do not attempt to repair NeuroVR without
customer service assistance.
Remove the back panel
IMPORTANT: Make sure to ground your body by touching a metal surface before touching any
electronic component.

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Accessing the Control Box
The “control box”is the assembly of physical connections which enable the communications between
different components of the simulator and allow it to function correctly. Under the guidance of NeuroVR
Support, these connections may be accessed and verified.
Main components of the control box
The following procedure to access the control box and connect a new cable serves as a reference, to be
used while consulting with NeuroVR Support.

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To verify that your cable is connected and you have quick access to the circuit board:
1. Tilt the small monitor up.
2. Remove the grommet cover.
3. Verify all cables are connected to the circuit board.
Verify all cables are connected