CalderaSpas paradise series User manual

PARADISE®SERIES
2016 OWNER’S MANUAL

OWNER’S MANUAL
This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take
some time to carefully review all sections. Please keep this manual available for reference.
If you have any questions about any aspect of your spa’s set-up, operation or maintenance, contact your authorized
CALDERA dealership. They are trained professionals who are familiar with the product as well as new spa ownership
concerns. Their expertise will facilitate the enjoyment of your new CALDERA spa.
The serial number/identification label is located within the equipment compartment of your CALDERA spa. The serial number
should also be documented on the delivery receipt from your dealer.
IMPORTANT: Watkins Manufacturing Corporation reserves the right to change specifications, or design, without notification
and without incurring any obligation.
DATE PURCHASED: ____________________________________
DATE INSTALLED: ______________________________________
DEALER: _____________________________________________
ADDRESS: ____________________________________________
TELEPHONE:__________________________________________
SPA MODEL/SERIAL NUMBER: ___________________________
COVER SERIAL NUMBER: _______________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and gazebos).
In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to prevent
unsupervised access to a pool (or spa) by children under 5 years of age. Your CALDERA spa is equipped with a locking cover that meets the ASTM
F1346-91 Standard for Safety Covers, and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building
Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit. Your
CALDERA dealer can provide information on which permits may be required.
WELCOME
Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available...
Welcome to the growing family of Caldera®Spa owners.
MODEL: MARTINIQUE
SERIES: PARADISE
SERIAL: MRA1UXXXX
RATINGS: 240V, 60Hz, 40A
1280 Park Center Dr., Vista, CA 92081
Watkins Manufacturing Corp.
MRA1UXXXX
MRA1UXXXX
MRA1UXXXX
MRA1UXXXX

SAFETY INFORMATION
• Important Safety Instructions ..................................................................... 2
• Important Spa Instructions ......................................................................... 4
INSTALLATION
• Site Preparation.......................................................................................... 4
• Outdoor and Patio Installation.................................................................... 4
• Deck Installation ......................................................................................... 5
• Indoor/Basement Installation...................................................................... 5
• Spa Leveling Preparation........................................................................... 5
• Spa Cover Installation ................................................................................ 5
CONTROLS AND EQUIPMENT
• Paradise Makena®................................................................................................................6
• Paradise Salina®......................................................................................... 7
• Paradise Martinique®.................................................................................. 8
• Paradise Kauai®......................................................................................... 9
ELECTRICAL INSTALLATION
• Electrical Requirements and Precautions ............................................... 10
• 230 Volt Permanently Connected........................................................... 10
START-UP AND REFILL PROCEDURES........ 12
CUSTOMIZING YOUR MASSAGE
• Diverter Valves.......................................................................................... 13
• Air Controls ............................................................................................... 13
• Hydro Jets................................................................................................. 13
• Air Jets ...................................................................................................... 14
JET MENU
• Paradise MAKENA Jet Menu.................................................................. 15
• Paradise SALINA Jet Menu .................................................................... 16
• Paradise MARTINIQUE Jet Menu .......................................................... 17
• Paradise KAUAI Jet Menu ...................................................................... 18
OPERATING INSTRUCTIONS
• Control Panel ............................................................................................ 19
• Temperature Control................................................................................. 20
• Locking Features.....................................................................................20
• Jets Control .............................................................................................20
• Light Control............................................................................................20
• Additional Functions................................................................................20
• Audio Control (Option Wireless System Only).......................................22
EQUIPMENT COMPARTMENT
• Jet Pump Side ......................................................................................... 25
• Controls Side ........................................................................................... 26
MAINTENANCE
• Filter Maintenance .................................................................................... 27
• Filter Cartridge Removal and Cleaning Instructions ............................... 27
• Diverter Valve Maintenance ..................................................................... 27
• VersaSsage®Jets Maintenance .............................................................. 27
• Draining Your Spa .................................................................................... 28
• Prevention of Freezing............................................................................. 28
• Winterizing Your Spa ................................................................................ 28
• Care of the Spa Pillows............................................................................ 29
• Care of the Exterior .................................................................................. 29
• Care of the Spa Cover ............................................................................. 30
WATER QUALITY AND MAINTENANCE
• Water Terminology.................................................................................... 31
• General Information.................................................................................. 31
• Methods for Testing the Spa Water ......................................................... 32
• The Watkins Spa Water Maintenance Program ..................................... 32
• FROG®Water Care System .................................................................... 34
• Bromine..................................................................................................... 35
• Chlorine - Sodium Dichlor ................................................................... 35
• Supplemental Water Maintenance .......................................................... 36
• Common Water Chemistry Questions..................................................... 38
• Spa Water Maintenance Troubleshooting Guide.................................... 38
SERVICE
• Miscellaneous Service Information.......................................................... 39
• Acts Invalidating Warranty........................................................................ 39
• Disclaimers ............................................................................................... 39
• Watkins Customer Service....................................................................... 39
SPA TROUBLESHOOTING
• General Operation Troubleshooting Guide.............................................. 40
WARRANTY
• PARADISE Series.................................................................................... 41
SPA SPECIFICATIONS....................................... Back Cover
TABLE OF CONTENTS
1

2
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
AVOIDING THE RISK TO CHILDREN
DANGER:
RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a
spa unless they are supervised at all times.
WARNING:
• To reduce the risk of injury, do not permit children to use this spa unless they are closely supervised at all times.
• To reduce the risk of injury, lower water temperatures are recommended for young children. Children are especially sensitive to hot water.
DO:
• Make sure you always lock the child resistant locks after using the spa for your children’s safety. Every CALDERA spa is equipped with a locking cover that
meets the ASTM F1346-91 Standard for Safety Covers.
• Test the water temperature with your hand before allowing children to enter the spa to be sure that it’s comfortable. Children are especially sensitive to hot
water.
• Remind children that wet surfaces can be very slippery. Make sure that children are careful when entering, or exiting the spa.
DON’T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death, or serious personal injury due to electrocution if direct burial-type cable is not used, or if
improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit connection of a minimum No. 10 AWG solid copper bonding
conductor between this point and any metal equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within five feet (1.5 m) of the unit
as needed to comply with local requirements.
WARNING:
• To reduce the risk of electrical shock, replace a damaged cord immediately. Failure to do so may result in death or serious personal injury due to electrocution.
• Your spa is provided with a Ground Fault Circuit Interrupter for user and equipment protection. To ensure proper operation of this important safety device, test
according to the following instructions per electrical configuration.
230 volt, permanently installed models:
• A ground terminal is provided on the terminal block located inside the control box. To reduce the risk of electric shock, connect this terminal to the grounding
terminal of your electrical service or supply panel with a continuous green, insulated copper wire. The wire must be equivalent in size to the circuit conductors
supplying the equipment. In addition, a bonding terminal (pressure wire connector) is provided on the outside of the control box for bonding to local ground
points. To reduce the risk of electric shock, this connector should be bonded with a No. 10 AWG solid copper wire to any metal ladders, water pipes, or other
metal within 5 feet (1.5 m) of the spa to comply with local requirements. The means of disconnection must be readily accessible, but must be installed at least
5 feet (1.5 m) from the spa.
• Your spa is provided with a suitably rated circuit breaker to open all ungrounded supply conductors.
• Your spa uses ground fault circuit interrupters in the electrical subpanel. Before each use of the spa and with the unit operating, push the TEST button on each
breaker. The switch should click over to the “Trip” position. Wait 30 seconds and reset each GFCI breaker by switching it completely off and then completely
on. The switch should then stay on. If either of the interrupters does not perform in this manner, it is an indication of an electrical malfunction and the possibility
of an electric shock. Disconnect the power until the fault has been identified and corrected.
DANGER: RISK OF ELECTRICAL SHOCK
• Install spa at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected
by a minimum No. 8 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance
with National Electrical Code ANSI/NMFPA70-1993.
• Do not permit any electrical appliances, such as a light, telephone, radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain a safe distance may
result in death, or serious personal injury due to electrocution, if the appliance should fall into the spa.
• Install your spa in such a way that drainage is away from the electrical compartment and from all electrical components.
SAFETY INFORMATION

3
DO:
• Be sure your spa is connected to the power supply correctly - use a licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or servicing the electrical components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
DON’T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Use an extension cord to connect the spa to its power source. The cord may not be properly grounded and the connection is a shock hazard. An extension
cord may cause a voltage drop, which will cause overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable parts inside.
RISKS TO AVOID
DANGER: RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove floating weir, basket and filter located in the filter compartment while the spa is running.
• Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces can be very slippery. Take care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
• The use of drugs, alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medication may cause a user to become drowsy, while other medication may
affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as tranquilizers, antihistamines, or anticoagulants should not use the spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult
a physician before using spa.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care. The recommended levels for your CALDERA spa are:
Bromine: 1.0 - 2.0 ppm with FROG water care system (3-5 ppm if not using FROG)
Water pH: 7.2 - 7.8
Total Alkalinity: 40 - 120 ppm
Calcium Hardness: 50 - 150 ppm
(Refer to Water Quality and Maintenance section for complete instructions.)
IMPORTANT: Turn on the clean cycle when adding any spa water chemicals into the filter compartment.
• Clean the filter cartridge at least monthly to remove debris and mineral buildup which may affect the performance of the hydromassage jets, limit the flow, or
trip the high limit thermostat, which will turn off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition which occurs when the internal temperature of the body reaches a level
above normal (98.6°F). The symptoms of hyperthermia include unawareness of impending hazard, failure to perceive heat, failure to recognize the need to exit the spa,
physical inability to exit the spa, fetal damage in pregnant women, and unconsciousness resulting in a danger of drowning.
WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.
SAFETY INFORMATION

4
TO REDUCE THE RISK OF INJURY:
• The water in the spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy adult.
Lower water temperatures are recommended for extended use (exceeding ten minutes) and for young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C). Failure to do so may result in permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS:
• To reduce the risk of injury, before entering a spa, the user should measure the water temperature since the tolerance of temperature-regulating devices
varies.
• Test the water with your hand before entering the spa to be sure it’s comfortable.
WARNING SIGN
Each CALDERA spa is shipped with a WARNING SIGN in the owner’s package. The sign, which is required as a condition of Product Listing, should be permanently
installed where it is visible to the users of the spa. To obtain additional SAFETY SIGNS, contact your CALDERA dealer and request Part #70798
IMPORTANT SPA INSTRUCTIONS
The following contains important spa information, and we strongly encourage you to read and apply them.
DO:
• Use and lock the cover when the spa is not in use, whether it is empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this manual.
• Use only approved accessories and recommended spa chemicals and cleaners.
DON’T:
• Leave the CALDERA spa exposed to the sun without water or the cover in place. Exposure to direct sunlight can cause solar distress of the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user serviceable parts inside. Opening of the control box by the spa owner will void the warranty. If you
have an operational problem, carefully go through the steps outlined in the Troubleshooting section. If you are not able to resolve the problem, contact your
authorized CALDERA dealer. Many problems can easily be diagnosed over the telephone by an Authorized Service Technician.
SAVE THESE INSTRUCTIONS
SITE PREPARATION
You probably have a spot picked out for your new spa, whether it’s indoors or outdoors, on a patio or on a deck. Please make sure you check the following:
• Always put your spa on a structurally sound, level surface. A filled spa can weigh a great deal. Make certain that the location you choose can support the
weight of your filled spa.
• Don’t forget to level your spa before filling it. (See the Spa Leveling Preparation section on next page.)
• Locate your equipment compartment, which houses all of the electrical components, in a place where water will drain away from it. Allowing water into the
equipment compartment can damage the electronics, or may result in tripping your house’s circuit breaker.
• Leave yourself easy access to the circuit breakers in the subpanel.
• Never let water get into the subpanel. Your 230 volt spa’s subpanel is rain-tight when installed correctly with the door closed. Periodically check these
conditions and correct any flaws if detected.
• Leave access to the equipment compartment for periodic spa care and maintenance.
WARNING: Damage to the spa’s equipment compartment components or internal plumbing as a result of rodent infestation is NOT covered under your
warranty!
OUTDOOR AND PATIO INSTALLATION
No matter where you install your new spa, it’s important that you have a solid foundation to support it. Structural damage to the spa, resulting from incorrect installation,
or placement on an inadequate foundation, is not covered under the spa’s limited warranty.
If you install the spa outdoors, we recommend a reinforced concrete pad at least four inches thick. The reinforcing rod or mesh in the pad should be attached to a bond
wire.
SAFETY INFORMATION
INSTALLATION

5
DECK INSTALLATION
To be certain your deck can support your spa, you must know the deck’s maximum load capacity. Consult a qualified building
contractor or structural engineer. To find the weight of your spa, its contents and occupants, refer to the Spa Specification chart on
back cover. This weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result.
INDOOR/BASEMENT INSTALLATION
Be aware of some special requirements if you place your spa indoors. Water will accumulate around the spa, so flooring materials
must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. When building a new
room for the spa it is recommended that a floor drain be installed. The humidity will naturally increase with the spa indoors. Water may
get into woodwork and produce dry rot, mildew, or other problems. Check for airborne moisture’s effects on exposed wood, paper, etc.
in the room. To minimize these effects, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if
more ventilation must be installed.
CALDERA spas are equipped with a jet pump shroud to remove excessive heat from the equipment compartment. Find this vent and
be sure the vent is not blocked by anything, including carpeting.
Your CALDERA dealer can help you with local information such as zoning regulations and building codes.
WARNING: Please keep the area around your spa well ventilated when it is installed indoors or in a confined area.
Inadequate ventilation around the spa could cause a build-up of a higher-than-normal concentration of spa chemicals and/or bacterial
fragments. These dispersed spa chemicals and/or bacterial fragments can be inhaled, and may result in breathing difficulties or lung
damage in certain people suffering from a compromised immune system or respiratory infection. If you or other bathers are affected
by this condition, please seek medical attention as soon as possible.
In addition to the above, properly clean and maintain your spa as follows:
• Follow all procedures in this owner’s manual and printed instructions on all water care (chemical) products packaging.
• Test the water regularly to ensure proper levels of sanitizers, pH, and other water care requirements.
• Drain, clean, and refill your spa with fresh water on a regular schedule, and in accordance with this owner’s manual.
• Clean the filter(s) at least once per month.
• Check to make sure you have proper circulation throughout your spa water system.
• Have spa users bathe before entering the spa water.
SPA LEVELING PREPARATION
Concrete sloped at 1/2 inch (1.3 cm) per 10 feet (305 cm) is preferred so that rain water and water spillover will run off and not puddle underneath the spa (water under
the spa for long periods of time may cause the wood to deteriorate). Other options are brick, stepping stone, or blocks.
It is important to note that soft surfaces, even when stepping stones are used to evenly distribute the weight of the spa, will have a tendency to settle, thus resulting in an
unleveled spa.
NOTE: Placing the spa on grass or dirt may increase the amount of debris which is inadvertently brought into the spa water and may cause harm to your equipment as
well as the spa surface, which is not covered under warranty.
SPA COVER INSTALLATION
• Place the cover squarely on the spa.
• Position the tie-down locks included with your cover on the side of the spa so that they are easily reached
by the cover tie-down straps. Allow for about 1/2” to 3/4” slack in the straps to make it easy to insert straps
into locks and to compensate for vinyl shrinkage in cold weather.
• Attach the locks with the screws provided and insert the cover tie-down straps into the locks.
NOTE: Keeping the cover in place any time the spa is not in use will reduce the amount of time the heater operates,
thereby minimizing operating costs.
Your CALDERA spa spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A small amount of water
may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the
spa siding prior to delivery. Before filling the spa, wipe the spa shell clean with a soft rag. The following
instructions must be read and followed exactly to ensure a successful start-up or refill.
COVER INSTALLATION
TIE-DOWN STRAP
LOCK
COVER
KEY
SCREW (2)
INSTALLATION
Slope 1/2 inch per 10 ft. for proper drainage.
10 ft. (305 cm)
Stepping stones or brick may settle
causing the spa to be unlevel.
DANGER. RISK OF INJURY.
• Never leave a spa uncovered or unattended.
• Never leave a spa cover unlocked.
• Do not stand, sit, or lie on the cover.
WARNING
WARNING
Watkins Manufacturing
Corporation recommends
that the CALDERA spa
be installed above ground.
Lowering the top of the
spa to ground level, or
employing decking which
raises standing level
toward the top of the spa
substantially increases
the hazard of accidental
entry. Consult a licensed
building contractor to design
or evaluate your custom
decking requirements.
1/2 inch
(1.3 cm)

x
6
CONTROLS AND EQUIPMENT
PARADISE MAKENA
OVERHEAD VIEW
1. Air Control Valve
2. Temperature Sensor
3. Euro Directional Jet
4. VERSASSAGE Jet
5. AdaptaFlo
®
Jet
6. Euphoria
®
Jet
7. Diverter Valve
8. Drain
9. Ozone Jet / Heater
return
10. Control Panel
11. Pillow
12. Filter Compartment
13. Acquarella
®
Waterfall
14. Waterfall Valve
15. Assist Bar
16. FROG
® Housing
17. Speaker (Optional)
1 1
1
1
7
2
33
3
3
3
4
4
4
4
5
6
3 3
3
3
8
8
8
9
10
11
11
11
12
13
14
1516
17
17
17 17

7
CONTROLS AND EQUIPMENT
PARADISE SALINA
1
11
1
2
3
3
3
3
4
4
4
4
5
5
6
7
9
10
11
12
13
14
15
17
16
OVERHEAD VIEW
1. Air Control Valve
2. Temperature Sensor
3. Euro Directional Jet
4. VERSASSAGE Jet
5. ADAPTAFLO Jet
6. EUPHORIA Jet
7. Diverter Valve
8. Drain
9. Ozone Jet / Heater
return
10. Control Panel
11. Pillow
12. Filter Compartment
13. ACQUARELLA Waterfall
14. Waterfall Valve
15. Assist Bar
16. FROG
Housing
17. Speaker (Optional)
8
3
3
3
3
3
8
8
11
11
11
17
17 17
7
4

CONTROLS AND EQUIPMENT
8
PARADISE MARTINIQUE
12 12
13
3
11
8
9
10
1
1
4
1 1
2
2
6
25
6
7
14
62
8
8
2
17
16
15
OVERHEAD VIEW
1. Air Control Valve
2. Euro Directional Jet
3. Temperature Sensor
4. AdaptaSsage
®
Jet
5. ADAPTAFLO Jet
6. VERSASSAGE Jet
7. Diverter Valve
8. Drain
9. Speaker (Optional)
10. Ozone Jet/
Heater return
11. Control Panel
12. Pillow
13. Filter Compartment
14. Assist Bar
15. ACQUARELLA
Waterfall
16. Waterfall Valve
17. FROG
Housing
12
9
9
9
2