CAMBRIONIX SyncPad54 User manual
User Manual
SyncPad54
SyncPad54 Page 1 of 15
Table of Contents
1.Your SyncPad54 at a glance 2
2.Product Specifications 3
2.1.Input Power 3
2.2.Output Power 3
2.3.Physical specifications 3
2.4.Power Supply Specifications 4
3.Safety 5
3.1.Signal word panel 5
3.2.Safety alert symbol 6
3.3.Pictograms 6
3.4.Product modification 6
3.5.Power supply 7
3.6.Storage and Installation 8
4.Getting Started 9
4.1.What's Included 9
4.2.Connecting to the mains 9
4.3.Previous versions of Windows 9
4.4.Registration 9
4.5.Help and Support 9
5.Charging without connecting to a host computer 10
6.Using when connected to a host computer 11
6.1.Charging 11
6.2.Data Transfer 11
7.Manage Ports & Devices using Cambrionix Software 12
7.1.LiveViewer 12
7.2.Cambrionix API 12
7.3.Command Line Instructions (CLI) 13
8.Certifications 15
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1.Your SyncPad54 at a glance
The SyncPad54 has been designed primarily for desktop use, being highly compact and quiet. It
provides 2.5W Max per Port of charging power to each of its 54 x USB 2.0 Type-A ports, allow-
ing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using
Cambrionix software to allow charging and/or data transfer while monitoring important port
and device information.
The SyncPad54 can charge attached USB devices without using a local computer and our intel-
ligent charging algorithm allows almost any device to be charged at its optimum rate (up to
0.5A Max per Port). The firmware can be up-dated to allow new charging profiles to be added,
ensuring the SyncPad54 can charge the latest devices. It is ready to charge out-of-the-box and
to sync devices when attached to a host computer.
When a local (host) computer is attached, the host can control operation of the ports using
freely available software. Device charging and synchronisation can be monitored through
Cambrionix’s LiveViewer App, the Application Programming Interface (API) or Command Line
Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from-
https://www.cambrionix.com/software
For the SyncPad54 a host will need to be connected to hub before initial charging will take
place, once the hub is up and running you will not need a host connected unless you power
cycle the hub in which case a host will need to be connected for the initial power up.
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2.Product Specifications
2.1.Input Power
Input Voltage 12Vdc
Input Current 13A
Input Connection 4-Pin DIN
2.2.Output Power
Output Voltage 5.2V
Output Current 0.5A Max per Port
Output Power 2.5W Max per Port
Output Power (Total) 160W Maximum
2.3.Physical specifications
Input Connectors 1 x USB 2.0 Type-B
Output Connectors 54 x USB 2.0 Type-A
Ambient Operating Temperature range 0-35 °C
Relative humidity 5% to 95% non-condensing
Dimensions 430 x 86 x 28mm
Weight 1.5kg
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2.4.Power Supply Specifications
Input Voltage 100-250Vdc
Input Current 2.5A @ 115Vac
Input Frequency 50-60Hz
Input Connector C14
Output Voltage 12Vdc
Output Current 15A
Output Power 180W
Output Connector 4-pin DIN
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3.Safety
This user manual is for informational purposes only, it contains information for start-up and
operation of this product. Note: the contents and the product described are subject to change
without notice. To avoid injuries and damage observe the safety instructions of the user
manual.
Understanding and observing the instructions in this user manual are prerequisites for
hazard-free use and safety during operation. This user manual cannot cover all conceivable
applications. If you would like additional information or if problems arise that are not
sufficiently addressed in this manual please ask your distributor or contact us directly using the
means preferred which are located on the back cover of this manual.
Personal Injury and Damage to the product
lObserve the safety instructions in this user manual
3.1.Signal word panel
Depending on the probability of serious consequences, potential dangers are identified with a
signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or
minor (reversible) injury.
Indicates a potentially hazardous situation which, if not avoided, may result in damage to the
product and/ or its functions or of a property in its proximity.
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3.2.Safety alert symbol
Use of the safety alert symbol indicates a risk of injury.
Observe all measures that are marked with the safety alert symbol in order to
avoid injury
3.3.Pictograms
Warning Signs
Electrical hazard Fire Hazard
Mandatory action signs
Read operating instructions Mandatory regulation
3.4.Product modification
Cambrionix products are designed and manufactured to meet the requirements of UK and
International safety regulations. Modifications to the product could affect safety and render the
product non-compliant to relevant safety standards, which could result in injury or damage to
the product.
Electric shock or personal injury may occur
lDo not modify the product in any way
lDo not dismantle the product
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Fire or personal injury may occur
lDo not obstruct air vents on the product
lDo not cover the product in combustible material
Damage to your product may occur
lDo not bend or compress any part of the product
3.5.Power supply
This section describes safety precautions you must follow when using the power supply.
Electric shock or personal injury may occur
lDo not use a damaged power cord or plug, or a loose power socket
lDo not touch the power plug with wet hands
lDo not allow liquids to come into contact with the unit or power supply
Damage to your product may occur
lThe power cord must be disconnected to cut off power to the product
lDo not short circuit the Power Supply Unit (PSU) supplied with your
product
lDo not disconnect the power cord while the product is being used
lDo not bend or pull the power cord with excessive force
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3.6.Storage and Installation
This section describes safety precautions you must follow when installing and storing your Syn-
cPad54.
Electric shock or personal injury may occur
lDo not place the power cord near heat sources
lConnect the plug to an earthed socket
Damage to your Cambrionix product may occur
lOperate the product only in an environment where the ambient
temperature is inside the operating temperature range
lOperate the product only in an environment where the relative humidity is
inside the operating range
lBe careful not to leave the power cord underneath a heavy object
Overheated power sockets may cause a fire
lDo not overload the power socket that your hub is connected to
lInsert the power plug all the way into the socket so that it is not loose
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4.Getting Started
4.1.What's Included
l2m Mains power cable (Country specified on order)
l0.8m USB 2.0 Type-B data Updater Cable
lSyncPad54 Hub
lPower Supply Unit
4.2.Connecting to the mains
Connect the Power Supply Unit (PSU) to the hub using the 4-Pin DIN plug. Connect the power
cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable
to the 100 – 250 Vac mains power outlet and switch the hub on using the small power switch
located adjacent to the power input connector on the hub. When the device is switched on, a
red LED will be illuminated. The hub is now ready to charge attached devices.
4.3.Previous versions of Windows
If you are using a version of Microsoft Windows prior to Windows 10 you will need to install
Cambrionix CDC drivers for enabling the full functionality of the hub. To install the drivers
please detach the hub from the PC before executing the downloaded installer. The installer will
prompt you for permission to install drivers signed by Cambrionix, please agree to this.
Once the installer has completed the installation of the drivers you may attach your hub.
Download the file at: https://www.cambrionix.com/software-archive
4.4.Registration
You may register you and your product athttps://cambrionix.com
to download LiveViewer and our API.
4.5.Help and Support
FAQs and support can be found on the Help & Support page here .ht-
tps://www.cambrionix.com/help_pages/help. You can raise a support ticket for more in depth
support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also down-
load any of our manuals and keep up to date at the link here https://www.cam-
brionix.com/product-user-guides
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5.Charging without connecting to a host computer
When the Hub is switched on and is not connected to a local host computer it is
automatically configured to charge devices using its intelligent charging algorithm. Simply
connect the devices to be charged to any of the available ports (not the Host Port) using
USB - compliant cables.
Once the devices are connected, the algorithm will detect the highest charge rate allowable for
each attached device. Charging at the optimum rate (up to 0.5A Max per Port) specified by the
manufacturer will commence once profiling is complete. Depending on the state of charge of
the device attached, this may take tens of seconds.
For the SyncPad54 a host will need to be connected to hub before initial charging will take
place, once the hub is up and running you will not need a host connected unless you power
cycle the hub in which case a host will need to be connected for the initial power up.
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6.Using when connected to a host computer
6.1.Charging
When the Host Port is connected to a local computer, the hub defaults to
Sync mode and charge currents are determined according to USB Implementers Forum (USBIF)
Super-Speed USB3.0 specifications. If the attached device complies with USB-IF Battery Char-
ging specification BC1.2 and supports Charging Downstream Port (CDP), the hub can provide
high-speed charging at up to 0.5A Max per Port. If the connected device does not comply with
BC1.2,the charge current will be limited to 500 mA in compliance with USB specifications.
6.2.Data Transfer
If you wish to transfer data, change applications, restore or update your mobile device, a data
connection to a local host computer is required. The hub works independently to the Operating
System (OS) and data transfer can be performed to all common mobile operating systems, such
as iOS, Android, Chromebook and Microsoft. In order to transfer data, connect the host port to
your local (host) computer using a Type-A to Type-A USB2.0 (or higher) compliant cable. Any
devices connected to the hub will now appear as if they were connected to the host computer’s
USB port. The hub is fully compliant with High Speed USB2.0 and supports data transfer at
speeds up to 480Mbps. The red power LED may flicker when the hub is syncing.
You can now use the programme of your choice to transfer data to and from your device.
Please note that USB specifications require a minimum 100 mA charge current to be delivered
during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP
port, the device can draw up to 0.5A Max per Port while transferring data.
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7. Manage Ports & Devices using Cambrionix Software
More productivity, saving you time. Cambrionix provides three interfaces by which the Hub can
be monitored and managed:
• LiveViewer
• Cambrionix API
• Command Line Instructions
7.1.LiveViewer
LiveViewer is an App that can be downloaded from https://www.cam-
brionix.com/products/liveviewer . Once downloaded and installed on the host computer,
LiveViewer allows you to switch the ports on and off, set the port to charge only, or to sync
mode. LiveViewer’s home page shows the following information about all the ports:
• Status (attached/disconnected)
• Mode (Charge/Sync/Off)
• Profile (Charging profile)
• Duration (how long the device has been
attached)
• End time (time the battery reaches a threshold
(full) level
• Current (instantaneous charge current in mA)
• Energy (present energy rate in Wh)
Tick boxes adjacent to each port symbol allow that port mode to be changed. When the port is
in Sync mode, only instantaneous current can be monitored through LiveViewer. When the port
is in Charge mode, the charge profile, instantaneous current, energy rate, duration of charge
and end time are displayed. In addition to individual port information and control, LiveViewer
displays the hub rail voltages, time since switched on, total instantaneous current and power,
and temperature. Full instructions on LiveViewer are available on our website.
7.2.Cambrionix API
Cambrionix API allows you to monitor and control each port in more detail and to integrate
these functions into your own workflow processes. The API comprises a daemon that can be
downloaded from https://www.cambrionix.com/products/api and installed on the host
machine. Port information and control can be provided through the API using JavaScript Object
Notation (JSON) Remote Procedure Calls (RPC) over TCP. JSON-RPC calls send a request to the
API to “Get” port, device or Hub information, or “Set” port functions (such as mode). A library
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of sample Python code can be obtained fromhttps://www.cambrionix.com/products/api to
help you integrate many of these functions into your process
workflow alongside the full User Guide.
7.3.Command Line Instructions (CLI)
Command Line Instructions can also be used to control and monitor the functions of the
hub and attached devices over a VCP (Virtual COM Port). In order to use the command
line interface a serial terminal emulator must be installed on the host computer. Examples
include Serial, ZTerm, PuTTy, and Minicom. If you would like more information please look at
our more in depth information here https://www.cambrionix.com/cli
Once you have installed your preferred terminal emulator, please connect to the hub's COM
port using 115,200 baud, 8 data bits, No Parity, 1 Stop Bit. Once you get a command prompt,
type “help” for a list of commands and their usage, as shown below:
Command Action
mode <m> [p] Set mode <m> for port [p] or all ports
mode c <p> [cp] Set charge mode for a port <p> with optional
profile [cp] to enter immediately
state [p] Show state for port [p] or all ports
system Show hardware and firmware information
health Show voltages, temperatures, errors and boot
flag
cef Clear error flags
sef [flags] ... Set error flags
crf Clear rebooted flag
limits Show voltage and temperature limits
list_profiles List all profiles on system
en_profile <i> <1|0> Enable (1) or disable (0) profile <i>
set_profiles <p> [I] Set profiles <I> associated with port <p>
sec [arm|disarm] Set or reveal security mode
host [auto|manual] Show if USB host is present, and set mode
change
id Show id string
bd Board description
logc <s> Report mA for each port every <s> seconds
loge [s] Report state for all ports every [s] seconds and
events as they occur
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Command Action
|Live view (periodically updated screen
showing system state)
remote [exit|kexit] Enter or exit mode where console is
controlled by terminal
ledb <p> <row> <ptn> Set individual LEDon row <row>, port <p> to
flash bit pattern <ptn>
leds <row> [ptnstr] Set flash patternof a string of LEDs on row
<row> to string <ptnstr>
keys Read key click event flags
lcd <row> <col> <str> Write string <s> to LCD at row <row>, column
<col>
clcd Clear LCD
beep [ms] Make console beep for [ms] milliseconds
cls Clear terminal screen
reboot [watchdog] Reboot (optionally by using watchdog timeout)
serial_speed [test|fast|slow] Change serial interface speed
set_delays Change internal delays
host [auto/manual/charge/sync/off Show if USB host is present, and set mode
change
Notes
[p] is port number Range 1....16. Omit for 'all'
<m> is port mode c=Charge, s=Sync, o=Off, b=Biassed
<|> is a list of profile IDs Blank to use all profiles
<i> is a single profile ID
Parameters Optional parameters are shown in [] Com-
pulsory in < >
Tab key Re-runs previous command
Cursor up recalls last command
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8.Certifications
lCB Certificate
lCETested and marked
lFCC Part 15 Tested and marked
lHoused within a UL94-VO specification fire enclosure
lRoHS Compliant
lIndependently safety tested by the Underwriters Laboratory (UL) under file #E346549
Cambrionix Ltd
The Maurice Wilkes Building
Cowley Road
Cambridge CB4 0DS
United Kingdom
T +44 (0) 1223 755 520
W www.cambrionix.com
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