C&T SIO-W221 Series User manual

SIO-W221-8365UE
Stainless Steel Panel PCs

SIO-W221-8365UE lUser’s Manual
Table of Contents
Prefaces …………………………………………………….……………………………………………. 04
Revision ………………………………………………..……………….…........................…….. 04
Disclaimer ………………………………….………………………….…………………............... 04
Copyright Notice ………………………………………………………………………............... 04
Trademarks Acknowledgment …………..………………………………....................... 04
Environmental Protection Announcement ………………….………………….......... 04
Safety Precautions …………………………………….…………….…………………………….. 05
Technical Support and Assistance ………………….…………….………………........... 06
Conventions Used in this Manual ……………………………….….……………............ 06
Package Contents ……………………………………………………….……………............... 07
Ordering Information …………………………………….……….…………….................... 07
Available Models …………...………………........................................................... 08
Chapter 1 Product Introductions ………………………………………………………..… 09
1.1 Overview ……………………….………………………………..………….…………………..…….. 10
1.1.1 Key Feature ………….……………………………………….……….…..…………….......10
1.2 Hardware Specification ….………………………….....…………….…………..…………..… 11
1.3 System I/O ……………………………..……………………..…………………………………..…… 12
1.4 Mechanical Dimension …………………………..…………………………..………….………. 12
Chapter 2 Mechanical Specifications ………………………………………..……………………. 13
2.1 Switch and Connector Locations ..…………………………………..…….…..……..….... 14
2.2 Connector / Switch Definition …..………………………….……….…….………............ 16
2.3 I/O Interface Descriptions .………..…............................................................. 17
2.3.1 Clear CMOS……....…………….…………………………………………....……………… 17
2.3.2 Panel PWR setting …….…….…………………………………………....……………… 17
2.3.3 Backlight PWR setting ...……….……………………………………....……………… 18
2.3.4 Front Panel Header……………………………………....………………………………. 19
2.3.5 AT/ATX setting ……..…..……………………………………………....………………..… 20
2.3.6 Panel control ………..…………..……………………………………....…………………. 21
2.3.7 USB3 …………………………………………………………….……………....……………… 22
2.3.8 USB …………………………………………………………….……………………………..…. 23
2.3.9 eDP ………………………………………..………………………..……………………..….… 24
2.3.10 COM Port COM1 ………...………………..……………………………………………. 25
2.3.11 COM Port COM2 ……………………………………………………………………….. 26
2.3.12 COM Port COM3 …….……………………………………....……………………..…… 27
2.3.13 COM Port COM4 ………….…………………....………………………………….…… 28
2.3.14 GPIO ………………………………....……………………………………………………..… 29
2.3.15 SATA1 ………………………………....………………………………………………………. 30
2.3.16 SATA2 …………………………………………....………………………………………….… 31
2.3.17 SATA1_PWR1 …………………………………...………………………………………… 32
2.3.18 SATA2_PWR1 ………………………………………….………………………..……….. 33
2.3.19 USB2.0 ………………………………………………………………………………………… 34
2.3.20 DC12_IN ……………………………………………...………………………..……….…… 35
2.3.21 FAN PWR ……………………….…………….…………………………………………….. 36
2.3.22 HDMI ………………………………………………………..……………...………………… 37
2.3.23 DP ……………………………………………………………………………..……………….. 38
2.3.24 RJ45 ……………………………………………………………………………….……..…… 39
2.3.25 LVDS ……………………………………………………………….………...………….…… 40
2

SIO-W221-8365UE lUser’s Manual
Chapter 3 Front Panel Controls ………………………………………..…………………………………….. 41
3.1 Users Controls ………………….………….…………………………………………………….….. 42
3.1.1 Power Button …………………………...………………………………………………...…. 42
3.1.2 LED ………………….………….…………………………………………………...…………….. 42
3.1.3 Reset ………………………..……………………………….....……………………………….. 42
3.1.4 Native touchscreen enable/disable ………………………………………...……… 42
Chapter 4 BIOS Setup ……………………..……………………………………………………………………..… 43
4.1 BIOS Introduction ………………………………………..…….………………………………….... 44
4.2 Main Setup ………..……............................................................................. 45
4.3 Advanced Setup ..…….........................……....................................... 46
4.3.1 CPU Configuration ……..………………………………………….…..…………………. 47
4.3.2 PCH-FW Configuration .………………………………………………………………..… 48
4.3.3 SATA and RST Configuration .………………………………………………………..… 49
4.3.4 RST (UEFI RAID) Configuration .……………………..……………………………..… 50
4.3.5 Trusted Computing .……………………..………………………….…………………..… 52
4.3.6 ACPI Settings .……………………..………………………….…………………..………….. 53
4.3.7 Super IO Configuration .……………………..……………….………….…..………….. 54
4.3.8 Hardware Monitor .……………………..……………….………….…..…………......... 59
4.3.9 Serial Port Console Redirection .…………………….……….…..………….......... 60
4.3.10 Network Stack Configuration .…………………….……….…..…………........... 61
4.3.11 CSM Configuration .…………………….……….…..…………........................... 62
4.3.12 USB Configuration .…………………….……….…..…………............................ 63
4.4 Chipset …………...……….……………….……..….…..…………..…………………………..….... 64
4.4.1 System Agent (SA) Configuration .………….…..…………........................... 64
4.4.2 PCH-IO Configuration .…………………….……….…..…………......................... 67
4.5 Security…………...……….……………..….…..………………………………..…………………... 71
4.6 Boot …………...……….……………..….…..………………………………..…………………..…... 74
4.7 Save & Exit …………..….…..………………………………..…………………..………………..... 75
Chapter 5 Address Map ………………………………………………….……………..….… 76
5.1 I/O Port Address Map …………...……….……………..…………..…..…………... 77
5.2 Interrupt Controller (IRQ) Map …….…………………………..….…….…….………….... 80
5.3 Memory Map ……………………………………………………….………………………………….88
3

SIO-W221-8365UE lUser’s Manual
4
Revision
Disclaimer
All specifications and information in this User’s Manual are believed to be accurate and up to date. C&T
Solution Inc. does not guarantee that the contents herein are complete, true, accurate or non-misleading.
The information in this document is subject to change without notice and does not represent a
commitment on the part of C&T Solution Inc.
C&T Solution Inc. disclaims all warranties, express or implied, including, without limitation, those of
merchantability, fitness for a particular purpose with respect to contents of this User’s Manual. Users must
take full responsibility for the application of the product.
Copyright Notice
All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems,
without the prior written permission of C&T Solution Inc. Copyright © C&T Solution Inc.
Trademarks Acknowledgment
Intel®, Celeron® and Pentium® are trademarks of Intel Corporation.
Windows® is registered trademark of Microsoft Corporation.
AMI is trademark of American Megatrend Inc.
IBM, XT, AT, PS/2 and Personal System/2 are trademarks of International Business Machines Corporation
All other products and trademarks mentioned in this manual are trademarks of their respective owners.
Environmental Protection Announcement
Do not dispose this electronic device into the trash while discarding. Please recycle to minimize pollution
and ensure environment protection.
Prefaces
Revision
Description
Date
1.0
Manual Released
2021/03/25
Preface

SIO-W221-8365UE lUser’s Manual
5
Safety Precautions
Before installing and using the equipment, please read the following precautions:
Put this equipment on a reliable surface during installation. Dropping it or letting it fall could
cause damage.
The power outlet shall be installed near the equipment and shall be easily accessible.
Turn off the system power and disconnect the power cord from its source before making any
installation. Be sure both the system and the external devices are turned OFF. Sudden surge
of power could ruin sensitive components. Make sure the equipment is properly grounded.
When the power is connected, never open the equipment. The equipment should be opened
only by qualified service personnel.
Make sure the voltage of the power source is correct before connecting the equipment to the
power outlet.
Disconnect this equipment from the power before cleaning. Use a damp cloth. Do not use
liquid or spray detergents for cleaning.
Avoid the dusty, humidity and temperature extremes.
Do not place heavy objects on the equipment.
If the equipment is not used for long time, disconnect it from the power to avoid being
damaged by transient over-voltage.
The storage temperature shall be above -20°C and below 70°C.
The computer is provided with a battery-powered real-time clock circuit. There is a danger of
explosion if incorrectly replaced. Replace only with the same or equivalent type
recommended by the manufacturer.
If one of the following situation arises, get the equipment checked be service personnel:
•The power cord or plug is damaged.
•Liquid has penetrated into the equipment.
•The equipment has been exposed to moisture.
•The equipment does not work well or it cannot work according the user’s manual.
•The equipment has been dropped and damaged.
•The equipment has obvious signs of breakage.
Preface

SIO-W221-8365UE lUser’s Manual
6
Technical Support and Assistance
1. Visit the C&T Solution Inc website at https://www.candtsolution.com/ where you can find the latest
information about the product.
2. Contact your distributor, our technical support team or sales representative for technical support if
you need additional assistance. Please have following information ready before you call:
Model name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software, etc.)
A complete description of the problem
The exact wording of any error messages
Conventions Used in this Manual
Preface
This indication alerts operators to an operation that, if not strictly observed,
may result in severe injury.
WARNING
This indication alerts operators to an operation that, if not strictly observed,
may result in safety hazards to personnel or damage to equipment.
CAUTION
This indication provides additional information to complete a task easily.
NOTE

SIO-W221-8365UE lUser’s Manual
7
Package Contents
Before installation, please ensure all the items listed in the following table are included in the package.
Item
Description
Q’ty
1
SIO
-W221 Series Stainless Steel Panel PC 1
2
Utility DVD Driver
1
3
Waterproof Connector Cover Set
1
Preface
Ordering Information
Model No. Description
1-TPWR00027 Waterproof AC Power Input M12 A-CODE 4P PWR Cable to Plug Type_US
L=3M
1-TPWR00028 Waterproof AC Power Input M12 A-CODE 4P PWR Cable to Plug Type_EU
L=3M
1-TUSB00034 Waterproof USB 2.0 Cable 3M
1-TCOM00019 Waterproof COM Cable 3M
1-TLAN00015 Waterproof LAN Cable 3M

SIO-W221-8365UE lUser’s Manual
8
Preface
Available Models
Model No. Description
SIO
-W221R-8365UE
21.5" 16:9 FHD Resistive Touch Stainless Steel Panel PC with Intel® Core™
i5
-8365UE Processor
SIO
-W221C-8365UE
21.5" 16:9 FHD Capacitive Touch Stainless Steel Panel PC with Intel®
Core™ i5
-8365UE Processor
SIO
-W221HR-8365UE
21.5" 16:9 FHD HB 1000nits Resistive Touch Stainless Steel Panel PC with
Intel® Core™ i5
-8365UE Processor
SIO
-W221HC-8365UE
21.5" 16:9 FHD HB 1000nits Capacitive Touch Stainless Steel Panel PC
with Intel® Core™ i5
-8365UE Processor

Chapter 1
Product Introductions

SIO-W221-8365UE lUser’s Manual
10
1.1.1 Key Features
21.5” Full HD 16:9 LCD with Resistive 5-wire / projected capacitive touch
Intel® Core™ i5-8365UE Processor, 4.10 GHz
1x 4GB DDR4 2400MHz SO-DIMM, 1x 64GB mSATA
1x M12 for 2x USB 2.0, 1x M12 for LAN, 1x M12 for COM
1x Full-size Mini PCIe for expansion
Support 110V to 240V AC power input by M12 Power Connector
-10°C to 50°C operating temperature
Full system IP66/IP69K with Stainless Steel SUS316 construction
Touch Function ON/OFF Switch
1.1 Overview
The SIO-200 series full IP66/IP69K Waterproof Touchscreen Computer for High-Pressure, High-
Temperature Waterproof and Reliable connections resistant to humidity, water, dust, dirt and corrosion.
The Rugged Stainless Steel Display for Hygienic Environments.
FHD Resistive / Capacitive Touch Stainless Steel Panel PC with Intel® Core™ i5-8365UE Processor
Chapter 1: Product Introductions

SIO-W221-8365UE lUser’s Manual
11
1.2 Hardware Specification
Chapter 1: Product Introductions
Touch
•Resistive 5-wire For SIO-W221R-8365UE
•Projected Capacitive For SIO-W221C-8365UE
System
•Processor
Intel® Core™ i5-8365UE Processor 6M Cache, up to 4.10
GHz
System Chipset SoC integrated
•LAN Chipset
GbE2: Intel® I210-IT (Support Wake-on-LAN and PXE)
•Audio Codec Realtek ALC888S HD Audio Codec
•System Memory
1x 4GB DDR4 2400MHz SO-DIMM slot
•Max. Size 16GB
•BIOS AMI uEFI 256MB SPI flash
•Watchdog Software Programmable Supports 1~255 sec.
System Reset
Storage
•mSATA 64GB mSATA SSD
Expansion
•Mini PCI Express 1x Full-size Mini PCIe
•SIM Socket 1x Internal SIM socket
I/O
•COM 1x RS-232/422/485 by M12 A-Code 8-pin
•USB 2x USB 2.0 by M12 A-code 8-pin
•LAN 1x LAN by M12 X-Code 8-pin
•Other I/O By Option
1x Additional RS-232/422/485 by M12 A-Code 8-pin
2x Additional USB 2.0 by M12 A-Code 8-pin
1x Additional LAN by M12 X-Code 8-pin
2x WiFi Antenna
Other Features
•OSD Power On/Off, Reset
•Touch On/Off switch
•Windows Windows 10
•Linux Linux kernel 3.X
Power
•Power Mode ATX
•Power Supply Voltage
110 ~ 240V AC Input
Optional 12V DC Input
•Power Connector M12 A-code 4-pin
•Power Adaptor
Optional AC/DC 12V/5A, 60W
Environment
•Operating Temp -10°C to 50°C
•Storage Temp -20°C to 70°C
•Relative Humidity 10%~80% (non-condensing)
•Vibration
With SSD: 2.4 Grms, 5 - 500 Hz, 0.5 hr/axis,
With HDD: 1 Grms, 5 - 500 Hz, 0.5 hr/axis
•Shock With SSD: 20G, half sine, 11ms
•IP Level Full System IP66/IP69K
•Standards / Certification CE, FCC Class A
Physical
•Construction Stainless Steel SUS316
•Dimension 588.5 (W) x 380 (H) x 52.8 (D) mm
•Weight SIO-W221R：12.11Kg, SIO-W221C：11.97Kg
•Mounting
VESA Mounting Holes 100 x 100mm or 200 x 100mm
Optional Yoke Mount, Panel Mount
Display SIO-W221-J1900
LCD Size 21.5" (16:9)
Max. Resolution 1920 x 1080 (FHD)
Brightness (cd/m2) 300
Contrast Ratio 1,000:1
LCD Color 16.7M
Pixel Pitch (mm) 0.248 (H) x 0.248 (V)
Viewing Angle (H-V) 178 / 178
Backlight MTBF 50000 hrs (LED Backlight)

SIO-W221-8365UE lUser’s Manual
1.3 System I/O
Rear Panel
12
Chapter 1: Product Introductions
Power
Power Supply Voltage 110 ~ 240V AC Input by
M12 A-Code 4pin
USB
2x USB 2.0 by M12 A-code 8-pin
OSD
Power On/Off, Reset
LAN
1x LAN by M12 X-Code 8-pin
COM
1x RS-232/422/485 by M12 A-Code 8-pin
Touch
Touch ON/OFF Switch
SIO-W221-8368UE
1.4 Mechanical Dimensions
Unit: mm
Touch ON/OFF Switch

Chapter 2
Mechanical Specifications

SIO-W221-8365UE lUser’s Manual
14
2.1 Switch and Connector Locations
Chapter 2: Mechanical Specifications
Top View

SIO-W221-8365UE lUser’s Manual
15
Chapter 2: Mechanical Specifications
Bottom View

SIO-W221-8365UE lUser’s Manual
16
2.2 Connector / Switch Definition
Chapter 2: Mechanical Specifications
Connector Location Definition
JP1 Clear CMOS header
JP3 Panel PWR setting header
JP4 Backlight PWR setting header
JP5 Front Panel header
JP6 AT/ATX setting header
CN2 Panel Control
CN3 USB3.1 port
CN4 USB3.1 port
COM1 COM1 Serial Port header
COM2 COM2 Serial Port header
COM3 COM3 Serial Port header
COM4 COM4 Serial Port header
GPIO 4IN/4OUT GPIO header
SATA1 SATA Port 1 signal connector
SATA2 SATA Port 2 signal connector
SATA1_PWR SATA Port 1 power connector
SATA2_PWR SATA Port 2 power connector
LVDS1 LVDS connector
USB_2 USB 2.0 headers
MINI_PCIE1 Mini PCI Express slot 1 with SIM
MINI_PCIE2 Mini PCI Express slot 2 with mSATA
DC_IN2 4 PIN Power connector
FAN1 FAN Power connector
RJ45 LAN1/2 ports
HDMI HDMI signal connector
DP1 DP signal connector
BAT2 Battery connector

SIO-W221-8365UE lUser’s Manual
17
2.3 I/O Interface Descriptions
Chapter 2: Mechanical Specifications
2.3.1 Clear CMOS
JP1
Pin Signal
1NC
2 RTCRST#
3 GND
JP3
2.3.2 Panel Power setting
Pin Signal
1 +V3.3
2P3P5V
3 +V5
3
2
1
3
2
1

SIO-W221-8365UE lUser’s Manual
18
2.3 I/O Interface Descriptions
Chapter 2: Mechanical Specifications
2.3.3 Backlight Power setting
JP4
Pin Signal
1 +V12
2P5P12V
3 +V5
3
2
1

SIO-W221-8365UE lUser’s Manual
19
2.3 I/O Interface Descriptions
Chapter 2: Mechanical Specifications
2.3.4 Front Panel Header
JP5
Pin Signal Pin Signal
1 Power(3.3V) 2 SATA_LED#
3 Power(3.3V) 4 GND
5 LOUT_R 6 RESET_BUTTON_N
7 LOUT_L 8 PS_ON_BUTTON_N
9 MICIN1_R 10 GND
11 MICIN1_L 12 AGND_HD

SIO-W221-8365UE lUser’s Manual
20
2.3 I/O Interface Descriptions
Chapter 2: Mechanical Specifications
2.3.5 AT/ATX setting
JP6
Pin Signal
1NC
2 AT MODE
3 PS_ON_BUTTON_N
3
2
1