Cannon FITZPIB User manual

USER INSTRUCTIONS
INSTALLATION INSTRUCTIONS
SERVICE INSTRUCTIONS
Cannon
This heater is approved for use with Natural and Propane gases.
Please leave instructions with the owner
INBUILT MODELS
FITZPIB, FITZPIBLP
FITZROY PROFILE
MAKER’S WARRANTY
Part No: F2752
Revision B
Cannon
FITZROY PROFILE

2
Contents
Contents 2
Warranty 3
Safety warnings 4-5
❍What to do if you smell gas
❍Warnings
❍Standards
User instructions 6-8
❍Operating instructions
❍Cleaning
Heater specifications 9
Installation instructions 10-14
❍Clearances
❍Fitment of cabinet depth spacer
❍Installation into a masonry fire place
❍Sealing
Gas connection 15-16
❍Fuel bed & log installation
Gas control 17-18
❍Gas pressure point
❍Gas pressure adjustment
Service instructions 19
❍General
❍To replace the gas control
❍To replace the fan
❍To replace the electronic controller
❍To remove the burner and electrodes
❍To check pressures
Trouble shooting 19-22
❍Connections
❍Electrical wiring diagram
Authorised service agents 22
23

3
The Cannon appliance is warranted against defects in materials
and workmanship for a period of one, (1) year from its date of
original purchase, for residential use in Australia.
Warranty service, which includes parts and labour for the replace-
ment or repair of defective parts, is available through Cannon
Authorised Service Agencies. (Please refer to the list of authorised
service agents in this manual.)
Consumers are responsible for service person’s travel outside nor-
mal service areas (approximately seventy (70k) radius from the
nearest Cannon dealer’s location), local cartage, and normal main-
tenance as described in this manual.
Any product subjected to misuse, abuse, negligence, accident or
alteration will have its warranty voided. The defacement of serial
plate will have its warranty voided.
If installation is not carried out in accordance with manufacturer’s
instructions, this warranty may be void.
The customer must keep their “Tax Invoice” as proof of purchase of
this product and compliance certificate as proof of required instal-
lation.
Model number: ______________________________________
Serial number: _______________________________________
Date of manufacture: _________________________________
Date installed: _______________________________________
Compliance Certificate No: ____________________________
Designed, manufactured and distributed by:
Sampford and Staff Pty Ltd.
421 Smith Street
Fitzroy, Vic, 3065
Tel: [phone]
Warranty
Don’t risk your appliance warranty
Only a licensed person will give you a Compliance Certifi-
cate, showing that the work complies with all the relevant
standards.
And only a licensed person will have insurance protecting
their workmanship for 6 years.
So make sure you use a licensed person to install this appli-
ance and ask for your Compliance Certificate to ensure the
manufacturers appliance warranty will be honoured.
22
Authorised service
agents
For further information or spare parts contact the CANNON dis-
tributor in your state.
Sampford & Staff Pty Ltd
421 Smith Street.
Fitzroy, Vic, 3065
Vic/Tas: [phone]
NSW: [phone]
SA/NT: [phone]
Qld: [phone]
WA: [phone]
ACT: [phone]
Elsewhere: 1800 334 887
email: ser[email protected]
Wiring diagram

4
Please read this manual before installing and using the heater.
1. Turn OFF the main gas supply.
2. Extinguish any open flame.
3. Open windows.
4. Do not touch electrical switches.
5. Do not use your telephone.
6. Call your gas supplier immediately from a neighbour’s phone.
1. Improper installation, adjustment, alteration, service or main-
tenance can cause injury or property damage. Refer to other
sections of this manual for correct procedures, or consult with
place of purchase, a licensed plumber, a gas supplier or
service agent listed in this manual.
2. Due to high temperatures the room heater should be located
out of traffic and away from:
•Furniture and draperies,
•Combustible materials,
•Gasoline and other flammable liquids,
Do not place clothing or other flammable material on or near
the heater.
3. Keep curtains*, clothing, furniture and other flammable mate-
rials at least 900mm from front and sides of the heater.
* At the owner’s discretion curtain clearance can be less than
900mm as long as they are restrained from the front, top and
sides of the heater. The manufacturer takes no responsibility if
curtain clearance is less than 900mm and not restrained.
4. Children and adults should be alerted to the hazard of high
surface temperature and should take care to avoid burns or
clothing ignition.
This heater is not intended for use by young children or infirm
persons without supervision.
Young children should be carefully supervised when they are
in the same room as the heater.
Young children should be supervised to ensure that they do
not play with the heater.
5. Never attempt to burn paper or any other material in the
heater.
6. Do not spray aerosols in the vicinity of this appliance while it
is in operation.
Do not place articles against, or store flammable materials
near this appliance
Safety Warnings
What to do if you smell
gas
Warnings
21
9 No gas to burner. • The gas valve should open at the same time as the
igniter sparks. If there is no gas to the burner when
this occurs check the solenoid coils for continuity.
• Check that the gas pressure is present at the test
point when the spark is being generated.
• Check that there is gas to the inlet of the gas control.
10 Appliance lights but goes • Test the flame for correct ionisation signal. Connect a
into lockout. multimeter in series with the flame rod and set the
function to measure micro-amps. The module will go
into lockout if the flame current sensitivity is less than
0.5 micro-amps. The approximate signal strength on
high flame is about 10 micro-amps and on low
4 micro-amps. The signal strength will fluctuate but
should be greater than 1.5 micro-amps at all times.
Take precaution because the ionisation probe can
have a high negative voltage and can cause shock.
11 Fuse blowing. • If the fuse continues to blow check the solenoid coils
for signs of them being shorted.
• Check the fan is and wiring for short circuit.
Terminals 5, 6 and 7 at the module 12 way connector are bridged.
Terminal 10 at the module 12 way connector is the active supply
via the red wire.
Terminal 11 at the module 12 way connector is the neutral supply
via the blue wire.
Terminal 12 at the module 12 way connector is the earth connec-
tion via the green/yellow wire.
Terminal 12 at the module 2 way connector is the neutral connec-
tion via a brown wire which is joined into the rectifier cable then
into the 8 way switch connector blue wire.
Terminal 14 is an active connection at the module 2 way connector
via a white wire into the 8 way switch connector. This is active only
when the flame is sensed.
Connections
38

5
7. If removed the glass window must be put back onto the unit
prior to operating the heater.
8. Installation and repairs should be performed by a licensed
service person only, refer to back of brochure for service number.
9. For installation into a non-combustible fireplace, i.e.: masonry
or brick or into a mock fireplace, i.e. timber or plasterboard,
the chimney and base should be of sound construction and be
free from cracks and holes (to ensure that sufficient flue draught
can be generated).
NOTE: WHEN INSTALLING INTO A MOCK FIREPLACE A
MOCK FIREPLACE INSTALLATION KIT MUST BE USED.
10. The heater must be properly installed in a working chimney or
connected to a venting system. Operation of this heater, when
not connected into a working chimney or a properly installed
and maintained venting system can result in carbon monoxide
(CO) poisoning and possible death.
11. The appliance should be inspected prior to use, with regular
inspections (annually) to be made by a licensed service per-
son. It is important that circulating air passageways of the
appliance be kept clean, dirt and lint free, for a safe and
efficient operation of the heater.
12. On first lighting your heater a smell may occur due to it’s new
condition. This is quite normal and will disappear after a few
hours use at the maximum control position.
Important:
WHEN THIS HEATER IS OPERATING, THE MESH GUARD IS HOT.
The mesh safety guard fitted to the heater conforms to AGA require-
ments.
For heaters fitted with the optional glass front it should be noted that
THE GLASS FRONT IS HOT.
For permanent protection of young children or the infirm a second-
ary guard should be placed around the heater. A secondary guard
is not provided with this heater and may be purchased by the
owner.
This appliance meets the following standards:
Standards Australia: AS 3100
AS 5601/AG 601
AS 4553/AG 103
Standards
20
Item No Check Action
1 No ignition when appliance • Check 240 volts power to heater in incoming plug
is turned on. connector.
2 Power present but appliance • If there is power to the brown wire in the 8 way
not operating. switch connector the module may be in lockout
mode. To reset the module turn off the power supply
for 10 seconds and then turn the power on again.
3 After resetting the module • Check the internal 3.5 amp fuse in the module.
and appliance is still not
operating.
4 If the fuse is O.K. and still • Check other connections are in place.
appliance not operating • If the last checks are correct the ignition electrode
should spark at the same time as the gas control
solenoid valves open. At this point the spark
electrode will activate for up to 10 seconds maxi
mum until the flame has been established. Terminal
14 (white wire into the 8 way switch connector)
will be energised as soon as the flame has been
sensed.
5 Confirm spark is produced • A blue spark can be seen when the heater ignition
when heater is turned on. process starts. Ensure spark is present between
electrode and burner.
6 If no spark being produced • Check that spark lead is connected into module.
• Check the continuity of the HT cable.
• Check that there is no short circuit to earth and
spark gap is correct. (Refer figure 38). A positive
check is to use a jumper wire and connect one end
of the earth and hold the other end with insulated
pliers 4mm from the spark generator on the module.
If there is no spark to earth then change the module.
7 Spark is being produced • Listen for cracking sound. The spark is misdirected.
but not at burner. Check the spark ceramic insulator for signs of
cracks.
8 Sparks, ignites on low flame • Check that the wall socket to the appliance has
then extinguishes after 10 correct polarity. Do not use an extension cord. Check
seconds. Continues to spark polarity in the electrical supply lead to appliance.
during flame presence. • Check that the sense electrode is in the flame.
• Check that appliance is earthed correctly. A check
between the earth pin on the plug and an unpainted
part of the appliance should see a resistance of
0.1 ohms.
To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital
multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps.
It is critical that the appliance is earthed and that the active and neutrals are not reversed.
Troubleshooting

6
1. Plug the power cord into the wall socket and turn on the power
to the heater, see figure 1. Refrain from using an extension
cord.
2. For control layout refer to figure 2
3. To turn heater on press switch to POWER ON position. There
is a 5 second delay before the burner ignites. At this setting the
burner is on LOW and the fan speed is on LOW. Refer
figure 3.
The burner will ignite on both HIGH and LOW settings.
4. To turn burner to HIGH setting, press switch for HIGH setting.
Refer figure 4.
User instructions
Operating instructions
1
2
4
3
19
Service Instructions
General 1. Service work to be carried out by a licensed service person only.
2. Unplug from wall socket or turn off power at main switchboard
if heater is hard wired.
3. Always shut off the gas supply and ensure that the heater is cool
before commencing any service operations.
4. Always check for gas soundness after servicing.
Remove the lower front cover by unscrewing two M5 screws
through the air intake slots, see figure 16.
1. Disconnect the gas regulator connector from the electronic mod-
ule.
2. Undo the inlet and outlet compression nuts.
3. Unscrew the four M3 screws fixing the gas regulator to the base
of the heater.
4. Replace in reverse order.
1. Disconnect the fan plug from the electronic controller.
2. Undo the two M5 wing nuts fixing the fan to the burner chamber
underside.
3. Replace in reverse order.
1. Remove two screws from controller front.
2. Disconnect plug
3. Replace in reverse order
1. Follow steps 7 to 11 of the installation instructions.
2. Follow steps 16 to 21 to remove the logs and fuel bed from the
burner chamber.
3. Disconnect the compression nut at the back of the burner now
visible through the primary baffle base.
4. Remove the four M5 screws fixing the burner chamber fascia in
position and slide out taking a note of the “P” clip position through
which the thermocouple leads are passed.
5. Remove the two M5 screws fixing the burner to the burner cham-
ber fascia.
6. Remove the two 8G self tapping screws fixing the electrodes in
position.
7. Replace in reverse order.
Refer to procedure described on pages 17 and 18.
To replace the gas
control
To replace the fan
To replace the
electronic controller
To remove the burner
and electrodes
To check pressures

7
5. To increase the fan speed to MED, press switch for MED set-
ting. Refer figure 5.
6. To increase the fan speed to HIGH, press switch for HIGH
setting. Refer figure 6.
7. To turn the burner to LOW setting, press switch for LOW set-
ting. Refer figure 7.
On low burner setting it is more efficient to operate the fan
speed on LOW.
8. If the burner fails to ignite, wait 20 seconds and repeat the
ignition procedure. See below.
To turn burner OFF To turn burner ON
5
6
18
25. Switch the top two control buttons to “Full On” position as
indicated in figure 36(a) and using a ring spanner, as per
figure 36(b), adjust the pressure to 1kPa for Natural gas or
2.65 kPa for LPG. (Turn clockwise to increase pressure and
anticlockwise to decrease pressure).
26. Switch the stop button back to “Low Flame’ position as indi-
cated in figure 37(a), retain spanner in position and using a
screwdriver as per figure 37(b) adjust the central screw con-
trol to give a pressure reading of 0.3 kPa for Natural Gas and
1.1 kPa for LPG. (Turn clock-wise to increase pressure and
anticlockwise to decrease pressure).
27. Switch burners off and remove the manometer tube. Tighten
pressure test point by turning the captive screw fully clockwise.
Replace plastic cap. Ensure the little lug is positioned towards
lower right hand side to clear the control.
28. Refit the lower front cover, making sure not to damage the
power cord.
29. Follow User Instructions to turn on heater.
Important:
To achieve the correct visual flame effect:
On Propane the gas pressure must be set at 2.65 kPa with burner
operating on maximum setting.
On Natural Gas the gas pressure must be set at 1.0 kPa.
36
Gas pressure
adjustment
37

8
All cleaning should be carried out when the heater is cold. Nor-
mally the heater should only need wiping with a lint - free damp
cloth. Any stubborn stains can be removed with a non-abrasive
spray on cleaner. If an abrasive cleaner is used the paint finish will
be damaged.
Internally the heater should only be cleaned by a licensed service
person listed in this manual.
If your heater requires attention contact your supplier or licensed
service person listed in this manual.
Important:
The appliance should be inspected before use and at least annu-
ally by an authorised service person. More frequent cleaning may
be required due to excessive lint build-up from carpeting, bedding
materials, pet hair, etc.
It is imperative that control compartments, burners and circulating
air passage ways of the appliance be kept clean.
Do not use this fire if the glass is cracked or with the glass safety
screen removed.
Cleaning.
User instructions continued
17
23. Gas control layout is as indicated in figure 33.
Pressures for ‘Burner full on’and ‘Burner low flame’are fac-
tory set, however if pressures need to be checked or adjusted
follow the procedures described below and on the next two
pages.
To check control outlet pressure at burner ‘Full on” and ‘Low Flame”
positions remove the plastic cap from the regulator adjustment lo-
cation as indicated in figures 34 (a) & (b).
24 The pressure point is closed with a captive screw. Turn screw 6
revolution anticlockwise to open the pressure point as indicated on
figure 35 (a) and place manometer tube over the test point as per
figure 35 (b).
33
Gas pressure point
34
35
Gas control

9
Do not use fire with broken or missing logs.
Gas type: Natural or Propane gas, as indicated
on data label
Gas consumption: 26 MJ/hr input
Energy star rating: 3.77
Energy output: 20.7 MJ/hr
Heater type: Heater approved to
AS 4553/AG103.
Operating pressure: Natural gas: 1.0 kPa
Propane gas: 2.65 kPa
Gas regulator: Integral with controller (NG)
Min. inlet pressure: 1.13 kPa (NG)
Propane gas: Regulated to supply 2.7
kPa to appliance
Fan: Three speed
Controller: Electronic
Minimum cavity Height: 605mm dimensions*
dimensions Width: 700mm
Depth: 393mm
Power requirement: 240 VAC 10 A
Optional Accessories: • Glass front
• Gold or silver trim
• Mock fireplace installation kit*
• Cabinet depth spacer
• Heater surround
Overall dimensions: Refer fig. 8
*Note: when installing into a mock fireplace a mock
fireplace installation kit must be used.
Heater Specifications
8
16
b) Place log No.2 onto the 2 left back pins. Refer figure 30.
c) Place log No.3 on single right front pin, ensure fork
locates over log No. 2, see figure 31.
d) Place log No. 4 on single right back pin, ensure left side
of log rests on depression in No. 3 log, see figure 32.
18. Refit the inner glass, making sure not to over tighten the screws.
19. Refit the front glass surround.
20. Reconnect the switch loom to the electronics module.
21. Refit the front glass surround.
22. Connect plug to the wall socket and switch it on.
31
32
30

10
1. This appliance is to be installed by a licensed service person
only.
2. This appliance is to be installed in accordance with the
manufacturer’s installation instructions, AS 5601/AG601, Mu-
nicipal Building Codes, Electrical Wiring Regulations and any
other statutory regulations.
3. Remove the heater from the carton and remove the three transit
screws.
Check that the heater is suitable for gas available.
(Please dispose of packaging appropriately, keep away from
children).
4. Ensure the minimum clearances to combustible construction are
maintained during installation, including adequate space for
the proper operation and servicing of the heater. For clear-
ances to furniture and curtains refer to warning on page 4.
For minimum clearances refer figures 9 and 10.
Note: Ensure that the combustion air opening under the heater
is not obstructed.
A CLEARANCE OF 50mm MUST BE MAINTAINED BETWEEN
THE REAR OF THE CABINET AND THE REAR WALL OF THE
FIRE PLACE.
The clearance is required for correct fluing of the appliance. If
the clearance is less than 50mm a cabinet depth spacer must
be fitted. The spacer can be ordered from the relevant service
agent. Order specification for the spacer is ‘Fitzspacer”. To fit
the spacer follow the procedure described below.
a. Remove lower panel and front panel of heater as indicated
in figure 16 & 17.
b. Open the packaging and remove the three sections which
make up the spacer assembly. Refer figure 11.
10
9
Clearances
Fitment of cabinet
depth spacer
Installation instructions
15
15. Connect incoming gas supply pipe to regulator. For inlet posi-
tion see figure 26. Close gate over gas supply and seal around
the pipe with fibreglass insulation material. Sealing is impor-
tant as it prevents leakage from fan chamber into chimney:
also check for gas soundness.
16. The fuel bed is contained within the burner chamber. Remove
the fuel bed transit packaging. Refer figure 27.
The fuel bed is retained by a spring clip fixed to the rear of the
burner chamber. Refer figure 28
FUEL BED MUST BE HARD UP AGAINST REAR OF BURNER.
17. Carefully unpack the log set. Logs are numbered as follows:
No 1 - Left front log
No 2 - left back log
No 3 - Right front log
No 4 - Right back log
Position the four individually numbered logs in the following
order on the fuel bed as shown in figure 29-32. The male
locating pins in fuel bed must engage with corresponding
holes in the individual logs.
a) Place log No.1 onto the 2 front left pins on the fuel bed,
see figure 29.
26
27
29
Fuel bed and log
installation
28
Gas connections

11
c Assemble the spacer by fixing the two side sections to the
top sections with a s/t screw (provided) each side. Refer
figure 12.
d. Fix spacer to front frame with 7 s/t screws (provided).
Refer fig 13.
e. Replace the front frame/spacer assembly by sliding the
assembly down over the cabinet top flange and then push-
ing it in firmly. Refer figures 14 & 15. Fix in position with
the 2 s/t screws and replace the front lower panel.
11
12
13
14 15
14
13. Slide heater into the fireplace ensuring that gas inlet pipe is fed
through the hole at the rear bottom RHS of the heater. Refer
figure 24 and gas connection figure 26.
-
14. With heater in position, flanges should be hard against ma-
sonry. Secure case flanges to the masonry. Refer figure 25.
20
23
Installation instructions continued
24
25

12
5. Models FITZPIB & FITZPIBLP can be installed into a masonry/
brick fireplace or a mock fireplace. If installing into a mock
fireplace a mock fireplace installation kit MUST be used. The
mock fireplace kit can be ordered from the relevant service
agent. Order specification for the part is ‘Mock kit”.
6. Prepare electrical and gas connections. A 10 Amp wall socket
needs to be located within 1.5m of the heater. Hard (fixed)
wiring connection is to be carried out only by a qualified elec-
trician.
7. Remove the lower front cover by unscrewing two M5 screws
from the air intake slot. Refer figure 16. If unit is fitted with
supply flexible cord ensure that the cord cannot be trapped
when the heater is installed.
8. Remove two s/t screws from bottom flange of front panel as
indicated on figure 17.
9. Remove the front heater surround by pulling the lower section
toward you gently to partly disengage it from the body of the
heater. After it has been disengaged gently lift it up vertically
to completely disengage it from the body of the heater. Refer
figure 18 & 19.
Installation instructions continued
16
18
17
Installation into a
fireplace.
19
13
10.Disconnect the switch loom connector from the loom plug.
Refer figure 20.
11. Remove the inner glass. Slacken off screws in top clamp and
remove side clamps. Refer figure 21.
12. All gaps between heater case and fireplace are to be sealed.
Seal with foam tape around top and sides of heater flange as
required. Refer figure 22.
Seal with fibreglass between bottom of heater case and base
of fireplace.
If using a spacer to compensate for lack of chimney depth
ensure the tape is placed on the outer rim of the spacer flange.
Refer figure 23 on next page.
20
Sealing
22
21

12
5. Models FITZPIB & FITZPIBLP can be installed into a masonry/
brick fireplace or a mock fireplace. If installing into a mock
fireplace a mock fireplace installation kit MUST be used. The
mock fireplace kit can be ordered from the relevant service
agent. Order specification for the part is ‘Mock kit”.
6. Prepare electrical and gas connections. A 10 Amp wall socket
needs to be located within 1.5m of the heater. Hard (fixed)
wiring connection is to be carried out only by a qualified elec-
trician.
7. Remove the lower front cover by unscrewing two M5 screws
from the air intake slot. Refer figure 16. If unit is fitted with
supply flexible cord ensure that the cord cannot be trapped
when the heater is installed.
8. Remove two s/t screws from bottom flange of front panel as
indicated on figure 17.
9. Remove the front heater surround by pulling the lower section
toward you gently to partly disengage it from the body of the
heater. After it has been disengaged gently lift it up vertically
to completely disengage it from the body of the heater. Refer
figure 18 & 19.
Installation instructions continued
16
18
17
Installation into a
fireplace.
19
13
10.Disconnect the switch loom connector from the loom plug.
Refer figure 20.
11. Remove the inner glass. Slacken off screws in top clamp and
remove side clamps. Refer figure 21.
12. All gaps between heater case and fireplace are to be sealed.
Seal with foam tape around top and sides of heater flange as
required. Refer figure 22.
Seal with fibreglass between bottom of heater case and base
of fireplace.
If using a spacer to compensate for lack of chimney depth
ensure the tape is placed on the outer rim of the spacer flange.
Refer figure 23 on next page.
20
Sealing
22
21

11
c Assemble the spacer by fixing the two side sections to the
top sections with a s/t screw (provided) each side. Refer
figure 12.
d. Fix spacer to front frame with 7 s/t screws (provided).
Refer fig 13.
e. Replace the front frame/spacer assembly by sliding the
assembly down over the cabinet top flange and then push-
ing it in firmly. Refer figures 14 & 15. Fix in position with
the 2 s/t screws and replace the front lower panel.
11
12
13
14 15
14
13. Slide heater into the fireplace ensuring that gas inlet pipe is fed
through the hole at the rear bottom RHS of the heater. Refer
figure 24 and gas connection figure 26.
-
14. With heater in position, flanges should be hard against ma-
sonry. Secure case flanges to the masonry. Refer figure 25.
20
23
Installation instructions continued
24
25

10
1. This appliance is to be installed by a licensed service person
only.
2. This appliance is to be installed in accordance with the
manufacturer’s installation instructions, AS 5601/AG601, Mu-
nicipal Building Codes, Electrical Wiring Regulations and any
other statutory regulations.
3. Remove the heater from the carton and remove the three transit
screws.
Check that the heater is suitable for gas available.
(Please dispose of packaging appropriately, keep away from
children).
4. Ensure the minimum clearances to combustible construction are
maintained during installation, including adequate space for
the proper operation and servicing of the heater. For clear-
ances to furniture and curtains refer to warning on page 4.
For minimum clearances refer figures 9 and 10.
Note: Ensure that the combustion air opening under the heater
is not obstructed.
A CLEARANCE OF 50mm MUST BE MAINTAINED BETWEEN
THE REAR OF THE CABINET AND THE REAR WALL OF THE
FIRE PLACE.
The clearance is required for correct fluing of the appliance. If
the clearance is less than 50mm a cabinet depth spacer must
be fitted. The spacer can be ordered from the relevant service
agent. Order specification for the spacer is ‘Fitzspacer”. To fit
the spacer follow the procedure described below.
a. Remove lower panel and front panel of heater as indicated
in figure 16 & 17.
b. Open the packaging and remove the three sections which
make up the spacer assembly. Refer figure 11.
10
9
Clearances
Fitment of cabinet
depth spacer
Installation instructions
15
15. Connect incoming gas supply pipe to regulator. For inlet posi-
tion see figure 26. Close gate over gas supply and seal around
the pipe with fibreglass insulation material. Sealing is impor-
tant as it prevents leakage from fan chamber into chimney:
also check for gas soundness.
16. The fuel bed is contained within the burner chamber. Remove
the fuel bed transit packaging. Refer figure 27.
The fuel bed is retained by a spring clip fixed to the rear of the
burner chamber. Refer figure 28
FUEL BED MUST BE HARD UP AGAINST REAR OF BURNER.
17. Carefully unpack the log set. Logs are numbered as follows:
No 1 - Left front log
No 2 - left back log
No 3 - Right front log
No 4 - Right back log
Position the four individually numbered logs in the following
order on the fuel bed as shown in figure 29-32. The male
locating pins in fuel bed must engage with corresponding
holes in the individual logs.
a) Place log No.1 onto the 2 front left pins on the fuel bed,
see figure 29.
26
27
29
Fuel bed and log
installation
28
Gas connections

9
Do not use fire with broken or missing logs.
Gas type: Natural or Propane gas, as indicated
on data label
Gas consumption: 26 MJ/hr input
Energy star rating: 3.77
Energy output: 20.7 MJ/hr
Heater type: Heater approved to
AS 4553/AG103.
Operating pressure: Natural gas: 1.0 kPa
Propane gas: 2.65 kPa
Gas regulator: Integral with controller (NG)
Min. inlet pressure: 1.13 kPa (NG)
Propane gas: Regulated to supply 2.7
kPa to appliance
Fan: Three speed
Controller: Electronic
Minimum cavity Height: 605mm dimensions*
dimensions Width: 700mm
Depth: 393mm
Power requirement: 240 VAC 10 A
Optional Accessories: • Glass front
• Gold or silver trim
• Mock fireplace installation kit*
• Cabinet depth spacer
• Heater surround
Overall dimensions: Refer fig. 8
*Note: when installing into a mock fireplace a mock
fireplace installation kit must be used.
Heater Specifications
8
16
b) Place log No.2 onto the 2 left back pins. Refer figure 30.
c) Place log No.3 on single right front pin, ensure fork
locates over log No. 2, see figure 31.
d) Place log No. 4 on single right back pin, ensure left side
of log rests on depression in No. 3 log, see figure 32.
18. Refit the inner glass, making sure not to over tighten the screws.
19. Refit the front glass surround.
20. Reconnect the switch loom to the electronics module.
21. Refit the front glass surround.
22. Connect plug to the wall socket and switch it on.
31
32
30

8
All cleaning should be carried out when the heater is cold. Nor-
mally the heater should only need wiping with a lint - free damp
cloth. Any stubborn stains can be removed with a non-abrasive
spray on cleaner. If an abrasive cleaner is used the paint finish will
be damaged.
Internally the heater should only be cleaned by a licensed service
person listed in this manual.
If your heater requires attention contact your supplier or licensed
service person listed in this manual.
Important:
The appliance should be inspected before use and at least annu-
ally by an authorised service person. More frequent cleaning may
be required due to excessive lint build-up from carpeting, bedding
materials, pet hair, etc.
It is imperative that control compartments, burners and circulating
air passage ways of the appliance be kept clean.
Do not use this fire if the glass is cracked or with the glass safety
screen removed.
Cleaning.
User instructions continued
17
23. Gas control layout is as indicated in figure 33.
Pressures for ‘Burner full on’and ‘Burner low flame’are fac-
tory set, however if pressures need to be checked or adjusted
follow the procedures described below and on the next two
pages.
To check control outlet pressure at burner ‘Full on” and ‘Low Flame”
positions remove the plastic cap from the regulator adjustment lo-
cation as indicated in figures 34 (a) & (b).
24 The pressure point is closed with a captive screw. Turn screw 6
revolution anticlockwise to open the pressure point as indicated on
figure 35 (a) and place manometer tube over the test point as per
figure 35 (b).
33
Gas pressure point
34
35
Gas control

7
5. To increase the fan speed to MED, press switch for MED set-
ting. Refer figure 5.
6. To increase the fan speed to HIGH, press switch for HIGH
setting. Refer figure 6.
7. To turn the burner to LOW setting, press switch for LOW set-
ting. Refer figure 7.
On low burner setting it is more efficient to operate the fan
speed on LOW.
8. If the burner fails to ignite, wait 20 seconds and repeat the
ignition procedure. See below.
To turn burner OFF To turn burner ON
5
6
18
25. Switch the top two control buttons to “Full On” position as
indicated in figure 36(a) and using a ring spanner, as per
figure 36(b), adjust the pressure to 1kPa for Natural gas or
2.65 kPa for LPG. (Turn clockwise to increase pressure and
anticlockwise to decrease pressure).
26. Switch the stop button back to “Low Flame’ position as indi-
cated in figure 37(a), retain spanner in position and using a
screwdriver as per figure 37(b) adjust the central screw con-
trol to give a pressure reading of 0.3 kPa for Natural Gas and
1.1 kPa for LPG. (Turn clock-wise to increase pressure and
anticlockwise to decrease pressure).
27. Switch burners off and remove the manometer tube. Tighten
pressure test point by turning the captive screw fully clockwise.
Replace plastic cap. Ensure the little lug is positioned towards
lower right hand side to clear the control.
28. Refit the lower front cover, making sure not to damage the
power cord.
29. Follow User Instructions to turn on heater.
Important:
To achieve the correct visual flame effect:
On Propane the gas pressure must be set at 2.65 kPa with burner
operating on maximum setting.
On Natural Gas the gas pressure must be set at 1.0 kPa.
36
Gas pressure
adjustment
37

6
1. Plug the power cord into the wall socket and turn on the power
to the heater, see figure 1. Refrain from using an extension
cord.
2. For control layout refer to figure 2
3. To turn heater on press switch to POWER ON position. There
is a 5 second delay before the burner ignites. At this setting the
burner is on LOW and the fan speed is on LOW. Refer
figure 3.
The burner will ignite on both HIGH and LOW settings.
4. To turn burner to HIGH setting, press switch for HIGH setting.
Refer figure 4.
User instructions
Operating instructions
1
2
4
3
19
Service Instructions
General 1. Service work to be carried out by a licensed service person only.
2. Unplug from wall socket or turn off power at main switchboard
if heater is hard wired.
3. Always shut off the gas supply and ensure that the heater is cool
before commencing any service operations.
4. Always check for gas soundness after servicing.
Remove the lower front cover by unscrewing two M5 screws
through the air intake slots, see figure 16.
1. Disconnect the gas regulator connector from the electronic mod-
ule.
2. Undo the inlet and outlet compression nuts.
3. Unscrew the four M3 screws fixing the gas regulator to the base
of the heater.
4. Replace in reverse order.
1. Disconnect the fan plug from the electronic controller.
2. Undo the two M5 wing nuts fixing the fan to the burner chamber
underside.
3. Replace in reverse order.
1. Remove two screws from controller front.
2. Disconnect plug
3. Replace in reverse order
1. Follow steps 7 to 11 of the installation instructions.
2. Follow steps 16 to 21 to remove the logs and fuel bed from the
burner chamber.
3. Disconnect the compression nut at the back of the burner now
visible through the primary baffle base.
4. Remove the four M5 screws fixing the burner chamber fascia in
position and slide out taking a note of the “P” clip position through
which the thermocouple leads are passed.
5. Remove the two M5 screws fixing the burner to the burner cham-
ber fascia.
6. Remove the two 8G self tapping screws fixing the electrodes in
position.
7. Replace in reverse order.
Refer to procedure described on pages 17 and 18.
To replace the gas
control
To replace the fan
To replace the
electronic controller
To remove the burner
and electrodes
To check pressures

5
7. If removed the glass window must be put back onto the unit
prior to operating the heater.
8. Installation and repairs should be performed by a licensed
service person only, refer to back of brochure for service number.
9. For installation into a non-combustible fireplace, i.e.: masonry
or brick or into a mock fireplace, i.e. timber or plasterboard,
the chimney and base should be of sound construction and be
free from cracks and holes (to ensure that sufficient flue draught
can be generated).
NOTE: WHEN INSTALLING INTO A MOCK FIREPLACE A
MOCK FIREPLACE INSTALLATION KIT MUST BE USED.
10. The heater must be properly installed in a working chimney or
connected to a venting system. Operation of this heater, when
not connected into a working chimney or a properly installed
and maintained venting system can result in carbon monoxide
(CO) poisoning and possible death.
11. The appliance should be inspected prior to use, with regular
inspections (annually) to be made by a licensed service per-
son. It is important that circulating air passageways of the
appliance be kept clean, dirt and lint free, for a safe and
efficient operation of the heater.
12. On first lighting your heater a smell may occur due to it’s new
condition. This is quite normal and will disappear after a few
hours use at the maximum control position.
Important:
WHEN THIS HEATER IS OPERATING, THE MESH GUARD IS HOT.
The mesh safety guard fitted to the heater conforms to AGA require-
ments.
For heaters fitted with the optional glass front it should be noted that
THE GLASS FRONT IS HOT.
For permanent protection of young children or the infirm a second-
ary guard should be placed around the heater. A secondary guard
is not provided with this heater and may be purchased by the
owner.
This appliance meets the following standards:
Standards Australia: AS 3100
AS 5601/AG 601
AS 4553/AG 103
Standards
20
Item No Check Action
1 No ignition when appliance • Check 240 volts power to heater in incoming plug
is turned on. connector.
2 Power present but appliance • If there is power to the brown wire in the 8 way
not operating. switch connector the module may be in lockout
mode. To reset the module turn off the power supply
for 10 seconds and then turn the power on again.
3 After resetting the module • Check the internal 3.5 amp fuse in the module.
and appliance is still not
operating.
4 If the fuse is O.K. and still • Check other connections are in place.
appliance not operating • If the last checks are correct the ignition electrode
should spark at the same time as the gas control
solenoid valves open. At this point the spark
electrode will activate for up to 10 seconds maxi
mum until the flame has been established. Terminal
14 (white wire into the 8 way switch connector)
will be energised as soon as the flame has been
sensed.
5 Confirm spark is produced • A blue spark can be seen when the heater ignition
when heater is turned on. process starts. Ensure spark is present between
electrode and burner.
6 If no spark being produced • Check that spark lead is connected into module.
• Check the continuity of the HT cable.
• Check that there is no short circuit to earth and
spark gap is correct. (Refer figure 38). A positive
check is to use a jumper wire and connect one end
of the earth and hold the other end with insulated
pliers 4mm from the spark generator on the module.
If there is no spark to earth then change the module.
7 Spark is being produced • Listen for cracking sound. The spark is misdirected.
but not at burner. Check the spark ceramic insulator for signs of
cracks.
8 Sparks, ignites on low flame • Check that the wall socket to the appliance has
then extinguishes after 10 correct polarity. Do not use an extension cord. Check
seconds. Continues to spark polarity in the electrical supply lead to appliance.
during flame presence. • Check that the sense electrode is in the flame.
• Check that appliance is earthed correctly. A check
between the earth pin on the plug and an unpainted
part of the appliance should see a resistance of
0.1 ohms.
To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital
multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps.
It is critical that the appliance is earthed and that the active and neutrals are not reversed.
Troubleshooting