Canon 1827B001 User manual

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Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
How to Use This Guide
Table of Contents
Index
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place
for future reference.
Reference Guide

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i
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
Manuals for the Machine
Machine Set-Up
Software Installation
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Starter Guide
Basic Features
Maintenance
Trouble Shooting
Specifications
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Basic Operation Guide
Total Operation Features
Network and Remote User Interface
System Manager Settings
Reports and Lists
Trouble Shooting
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Reference Guide
(This Document)
CD-ROM
Scanning Features●
Scanner Driver Guide
CD-ROM
CD-ROM
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe
Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and
omissions. However, as we are constantly improving our products, if you need an exact specification, please
contact Canon.
The machine illustration on the cover may differ slightly from your machine.
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ii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Things You Can Do
Select a scan mode depending on
the type of image
Image Quality
p. 3-4
Adjust the density level of scanned
images
Density
p. 3-4
Enlarge or reduce copied images
Zoom Ratio
p. 3-5
Sort copies by page order
Collate Copying
p. 3-7
Make two-sided copies
Two-Sided Copy
p. 3-9
Copy two documents on one sheet
2 on 1 Combination
p. 3-8
Send documents with diverse
sending methods
Fax, E-Mail, and File Server
Chapter 4
Send documents in a variety of file
formats
Send Settings
p. 4-8
Specify a recipient with a single
key
Sending with One-Touch Keys
p. 4-21

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iii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Specify a recipient with a three-
digit code
Sending with Coded Dial Codes
p. 4-22
Specify multiple recipients as a
group
Sending to Group Addresses
p. 4-23
Look up a particular recipient
Address Book Search
p. 4-24
Retry sending documents
automatically
Auto Retry
p. 4-30
Send documents to multiple
recipients
Broadcasting
p. 4-27
Recall the last three sending jobs
Job Recall
p. 4-28
Forward received documents
Forwarding Documents
p. 4-43, 7-15
Receive faxes in memory without
printing out
Memory Reception
p. 4-40
Send a fax from a PC
PC Faxing
Online Help

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iv
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Print a document from a PC
Printing
Online Help
Specify detailed scanning options
to suit various images
Scanning
Scanner Driver Guide
Access and manage the machine
from a PC
Remote UI
Chapter 7
Restrict the use of the machine
with department IDs
Department ID Management
p. 8-6

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v
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Table of Contents
Manuals for the Machine............................................................................................................... i
Things You Can Do.......................................................................................................................... ii
How to Use This Guide .............................................................................................................xxiii
Using the Top Page........................................................................................................... xxiii
Using the Chapter Topic List .........................................................................................xxiv
Legal Notices .............................................................................................................................. xxvi
1 Before Using the Machine........................................................................................................1-1
Machine Components...............................................................................................................1-3
Operation Panel...........................................................................................................................1-6
Main Operation Panel........................................................................................................1-6
Send/Fax Operation Panel...............................................................................................1-9

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vi
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
LCD (Standby Mode)............................................................................................................... 1-10
Copy Mode......................................................................................................................... 1-10
Send/Fax Mode.................................................................................................................1-10
Scan Mode..........................................................................................................................1-10
Log In Mode....................................................................................................................... 1-11
Department/User ID Management ................................................................................... 1-12
Procedure before Using the Machine.......................................................................1-12
Procedure after Using the Machine...........................................................................1-12
Optional Handset..................................................................................................................... 1-13
Maintaining the Handset ..............................................................................................1-13
Toner Cartridge......................................................................................................................... 1-14
Maintaining the Toner Cartridge................................................................................ 1-15
Checking the toner level ............................................................................................... 1-16

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vii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Timer Settings ........................................................................................................................... 1-17
Setting the Sleep Mode................................................................................................. 1-17
Setting Auto Clear Time.................................................................................................1-18
Setting Time Zone ........................................................................................................... 1-18
Setting Daylight Saving Time ...................................................................................... 1-19
2 Document and Paper................................................................................................................2-1
Document Requirements.........................................................................................................2-2
Scanning Area ..............................................................................................................................2-3
Loading Documents ..................................................................................................................2-4
On the Platen Glass ............................................................................................................2-4
In the ADF..............................................................................................................................2-5
Paper Requirements...................................................................................................................2-7
Printable Area...............................................................................................................................2-9

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viii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Loading Paper ........................................................................................................................... 2-10
Into the Multi-Purpose Tray..........................................................................................2-10
Setting Paper Size and Type................................................................................................. 2-13
3 Copying .....................................................................................................................................3-1
Basic Copying Method ..............................................................................................................3-3
Scan Settings ................................................................................................................................3-4
Image Quality.......................................................................................................................3-4
Density....................................................................................................................................3-4
Zoom Ratio............................................................................................................................3-5
Advanced Copy Features..........................................................................................................3-7
Collate Copy..........................................................................................................................3-7
2 on 1 Combination ...........................................................................................................3-8
Two-Sided Copying............................................................................................................3-9
Reserved Copy .................................................................................................................. 3-10

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ix
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Printing a Sample Page.......................................................................................................... 3-11
Canceling Copy Jobs............................................................................................................... 3-12
Checking and Deleting Jobs ................................................................................................ 3-13
Checking and Deleting Copy Jobs.............................................................................3-13
4 Sending and Receiving.............................................................................................................4-1
Basic Sending Method ..............................................................................................................4-6
Scan Settings ................................................................................................................................4-7
Image Quality (Fax) ............................................................................................................4-7
Density....................................................................................................................................4-7
Send Settings (E-Mail/File Server).................................................................................4-8
Storing/Editing Address Book ............................................................................................. 4-10
Storing/Editing One-Touch Keys/Coded Dial Codes........................................... 4-11
Storing/Editing Group Addresses ..............................................................................4-16

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x
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Specifying Destinations......................................................................................................... 4-21
Using One-Touch Keys ................................................................................................... 4-21
Using Coded Dial Codes................................................................................................ 4-22
Using Group Addresses .................................................................................................4-23
Using Address Book Key................................................................................................ 4-24
Manual Sending (Fax)............................................................................................................. 4-26
Advanced Sending Features ................................................................................................ 4-27
Broadcasting...................................................................................................................... 4-27
Job Recall............................................................................................................................ 4-28
PC Faxing..................................................................................................................................... 4-29
Customizing Sending Features ........................................................................................... 4-30
Setting Number of Retry Attempts (E-Mail/File Server)..................................... 4-30
Setting Automatic Redialing (Fax) .............................................................................4-30
Setting Detail Information (E-Mail/File Server/USB Memory) .........................4-31

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xi
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Fax Dialing Features................................................................................................................ 4-33
Dialing Through a Switchboard.................................................................................. 4-33
Switching Temporarily to Tone Dialing ....................................................................4-34
Checking Dialing Line .................................................................................................... 4-35
Dialing an Overseas Number (With Pauses)........................................................... 4-36
Basic Receiving Method......................................................................................................... 4-37
Receiving Features................................................................................................................... 4-38
FaxTel: Optional Settings............................................................................................... 4-38
Telstra FaxStream. Duet (Only for Australia)........................................................... 4-39
Telecom FaxAbility (Only for New Zealand) ...........................................................4-39
Manual Reception............................................................................................................ 4-40
Memory Reception..........................................................................................................4-40
Memory Lock Reception ...............................................................................................4-41
Forwarding Received Documents .............................................................................4-43
Remote Reception...........................................................................................................4-45
Printing Received Documents..................................................................................... 4-46

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xii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Canceling TX/RX Jobs............................................................................................................. 4-48
Checking and Deleting Jobs ................................................................................................ 4-49
Checking Transmission/Reception Results............................................................. 4-49
Checking the Arrival of I-Fax........................................................................................ 4-49
Checking and Deleting Sending/Receiving Documents
Stored in Memory............................................................................................................ 4-50
5 Printing and Scanning..............................................................................................................5-1
Printing Documents...................................................................................................................5-2
Scanning to a Computer ..........................................................................................................5-3
Scanning to a USB Memory.....................................................................................................5-4
Scanning to a USB Memory.............................................................................................5-4
Scan Settings ........................................................................................................................5-6

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xiii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Canceling Scan Jobs...................................................................................................................5-8
Canceling Scan Jobs to a Computer ............................................................................5-8
Canceling Scan Jobs to a USB Memory.......................................................................5-8
Checking and Deleting Jobs ...................................................................................................5-9
Checking and Deleting Print Jobs ................................................................................5-9
6 Network.....................................................................................................................................6-1
System Requirements................................................................................................................6-4
Printing or Sending a Fax from a Computer..............................................................6-4
Using E-Mail ..........................................................................................................................6-5
Sending Data to a File Server..........................................................................................6-5
Basic Network Settings .............................................................................................................6-6
Interface Settings................................................................................................................6-6
Communication Environment Setup...........................................................................6-8

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xiv
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Setting Up a Computer for Printing/Sending a Fax..................................................... 6-11
Settings from the Operation Panel............................................................................ 6-11
Machine Connection Method (LPD/Raw) ............................................................... 6-12
Print Server Settings ....................................................................................................... 6-15
Setting Up E-Mail ..................................................................................................................... 6-16
Settings from the Operation Panel............................................................................ 6-16
Setting Up a Computer as a File Server............................................................................ 6-21
Settings from the Operation Panel............................................................................ 6-21
Configuring a Shared Folder........................................................................................ 6-23
Additional Network Settings................................................................................................ 6-35
TCP/IP Settings.................................................................................................................. 6-35
Startup Time Settings.....................................................................................................6-41
Checking Network Settings.................................................................................................. 6-43

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xv
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Machine Management........................................................................................................... 6-44
Machine Management Using Web Browser (Remote UI) .................................. 6-44
Machine Management Using NetSpot Device Installer..................................... 6-44
Machine Management Using NetSpot Console ...................................................6-44
7 Remote UI..................................................................................................................................7-1
System Requirements................................................................................................................7-3
Windows.................................................................................................................................7-3
Macintosh..............................................................................................................................7-3
Using the Remote UI..................................................................................................................7-4
Starting the Remote UI .....................................................................................................7-4
Displaying Device Status and Information ........................................................................7-6
Job Management........................................................................................................................7-7
Managing Print Jobs..........................................................................................................7-7
Viewing the Activity Log ..................................................................................................7-8

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xvi
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Managing the Address Book...................................................................................................7-9
Customizing System Settings.............................................................................................. 7-12
Customizing System Information ..............................................................................7-12
Specifying Forwarding Settings.......................................................................................... 7-15
Managing the Department/User ID .................................................................................. 7-21
Import/Export Function......................................................................................................... 7-27
Saving the Address Book .............................................................................................. 7-27
Loading an Address Book ............................................................................................. 7-28
Saving User Management Data in Files (Export) ..................................................7-29
Loading User Management Data Files (Overwrite/Import).............................. 7-30
Saving Additional Functions Settings in Files (Export).......................................7-32
Loading Additional Functions Settings Files (Overwrite/Import) ..................7-33
Device Custom Settings......................................................................................................... 7-35

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xvii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
8 System Manager Settings ........................................................................................................8-1
Specifying the System Manager Settings...........................................................................8-3
Device Information Settings ...................................................................................................8-5
Department ID Management.................................................................................................8-6
Registering the Department ID, Password, and Page Limit.................................8-6
Changing the Password and Page Limit.....................................................................8-8
Erasing the Department ID and Password.............................................................. 8-10
Checking Counter Information................................................................................... 8-10
Clearing Page Totals........................................................................................................8-11
Printing Counter Information (DEPT. INFO LIST) ..................................................8-12
Accepting Print Jobs with Unknown IDs.................................................................8-12
Managing User IDs................................................................................................................... 8-14
Handling Documents with Forwarding Errors............................................................... 8-15
Remote UI ................................................................................................................................... 8-16

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xviii
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Restricting Access to Destinations..................................................................................... 8-17
Setting a Password for the Address Book ...............................................................8-17
Restricting the New Address ....................................................................................... 8-18
Restricting PC Faxing...................................................................................................... 8-18
Confirming Entered Fax Numbers ............................................................................. 8-19
Restricting Job Recall .....................................................................................................8-19
Restricting Broadcasting ............................................................................................... 8-20
Checking the Job Log............................................................................................................. 8-21
Restricting the USB Interface Port ..................................................................................... 8-22
9 Maintenance .............................................................................................................................9-1
Cleaning the Machine ...............................................................................................................9-2
Exterior ...................................................................................................................................9-2
Interior ....................................................................................................................................9-2
Fuser Roller............................................................................................................................9-6
Scanning area.......................................................................................................................9-6

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xix
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Table of Contents
Index
Replacing the Toner Cartridge ............................................................................................ 9-10
Redistributing Toner ....................................................................................................... 9-10
Replacing the Toner Cartridge with a New One ...................................................9-13
Transporting the Machine .................................................................................................... 9-16
10 Troubleshooting ...................................................................................................................10-1
Clearing Jams ............................................................................................................................ 10-3
Document Jams................................................................................................................ 10-3
Paper Jams..........................................................................................................................10-5
LCD Messages..........................................................................................................................10-13
Error Codes...............................................................................................................................10-21
If <LOAD CORRECT PAPER> is displayed .......................................................................10-29
Re-Loading the Paper...................................................................................................10-29
Changing the Paper Size Setting..............................................................................10-29