Canon ImageCLASS MF4690 User manual

Basic Operation Guide
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
What Can I Do with This Machine?
Before Using the Machine
Document and Paper
Copying
Sending Documents
Receiving Documents
Printing
Scanning
PC Faxing
Remote UI
Maintenance
Troubleshooting
Machine Settings
Appendix

i
Manuals for the Machine
Machine Set-Up
Software Installation
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●Starter Guide
Basic Features
Maintenance
Trouble Shooting
Specifications
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Basic Operation Guide
(This Document)
Total Operation Features
Network and Remote User Interface
System Manager Settings
Reports and Lists
Trouble Shooting
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Reference Guide
CD-ROM
Scanning Features●
Scanner Driver Guide
CD-ROM
CD-ROM
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
To view the manuals in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/
Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems
Incorporated website (http://www.adobe.com).
Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies
and omissions. However, as we are constantly improving our products if you need an exact specification,
please contact Canon.
The machine illustration on the cover may differ slightly from your machine.
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What Can I Do with This Machine?
ii
What Can I Do with This
Machine?
Copy Features
Select a scan mode depending on the
type of image
Image Quality
p. 3-4
Adjust the density level of scanned
images
Density
p. 3-5
Enlarge or reduce copied images
Zoom Ratio
p. 3-7
Sort copies by page order
Collate Copying
p. 3-10

What Can I Do with This Machine?
iii
Make two-sided copies
Two-Sided Copy
p. 3-14
Copy two documents on one sheet
2 on 1 Combination
p. 3-12

What Can I Do with This Machine?
iv
Sending/Receiving Features
Send documents with diverse sending
methods
Fax, E-Mail, and File Server
Chapter 4
Send documents in a variety of file
formats
Send Settings
p. 4-7
Specify a recipient with a single key
Sending with One-Touch Keys
p. 4-40
Specify a recipient with a three-digit
code
Sending with Coded Dial Codes
p. 4-42

v
What Can I Do with This Machine?
Specify multiple recipients as a group
Sending to Group Addresses
p. 4-44
Look up a particular recipient
Address Book Search
p. 4-46
Retry sending documents
automatically
Auto Retry
Reference Guide
Send documents to multiple
recipients
Broadcasting
Reference Guide

What Can I Do with This Machine?
vi
Recall the last three sending jobs
Job Recall
Reference Guide
Forward received documents
Forwarding Documents
Reference Guide
Receive faxes in memory without
printing out
Memory Reception
Reference Guide
Send a fax from a PC
PC Faxing
Online Help

vii
What Can I Do with This Machine?
Printer Feature
Print a document from a PC
Printing
Online Help
Scanner Feature
Specify detailed scanning options to
suit various images
Scanning
Scanner Driver Guide

What Can I Do with This Machine?
viii
Remote UI Feature
Access and manage the machine from
a PC
Remote UI
Reference Guide
System Manager Settings
Restrict the use of the machine with
department IDs
Department ID Management
Reference Guide

ix
What Can I Do with This Machine?
Contents
Manuals for the Machine ........................................................................i
What Can I Do with This Machine? ........................................................ii
Copy Features ...........................................................................................ii
Sending/Receiving Features...............................................................iv
Printer Feature ........................................................................................vii
Scanner Feature .....................................................................................vii
Remote UI Feature................................................................................viii
System Manager Settings..................................................................viii
Contents.................................................................................................ix
Preface.................................................................................................xvii
Important Safety Instructions ........................................................ xvii
Handling and Maintenance ............................................................ xvii
Location ................................................................................................ xviii
Power Supply ..........................................................................................xx
Customer Support (U.S.A.)..................................................................xx
Customer Support (Canada).............................................................xxi
How to Use This Guide .......................................................................xxii
Symbols Used in This Manual......................................................... xxii
Legal Notices......................................................................................xxiii
Copyright.............................................................................................. xxiii
Disclaimers........................................................................................... xxiii
For CA, USA only ................................................................................ xxiii
Legal Limitations on the Usage of Your Product
and the Use of Images ..................................................................... xxiv
Trademarks............................................................................................ xxv

What Can I Do with This Machine?
x
Users in the U.S.A. .............................................................................xxvi
Pre-Installation Requirements for
Canon Facsimile Equipment.......................................................... xxvi
Connection of the Equipment ..................................................... xxvii
In Case of Equipment Malfunction.............................................xxvii
Rights of the Telephone Company............................................xxviii
FCC Notice..........................................................................................xxviii
Users in Canada ..................................................................................xxx
Pre-Installation Requirements for
Canon Facsimile Equipment............................................................xxx
Notice..................................................................................................... xxxi
Laser Safety......................................................................................xxxiii
CDRH Regulations ...........................................................................xxxiii
1 Before Using the Machine.............................................................. 1-1
Machine Components........................................................................ 1-2
Operation Panel.................................................................................. 1-5
Main Operation Panel ........................................................................1-5
Send/Fax Operation Panel................................................................1-7
LCD (Standby Mode) .......................................................................... 1-8
Copy Mode.............................................................................................1-8
Scan Mode..............................................................................................1-8
Send/Fax Mode.....................................................................................1-8
Log In Mode...........................................................................................1-8

xi
What Can I Do with This Machine?
Department/User ID Management ................................................... 1-9
Procedure before Using the Machine...........................................1-9
Procedure after Using the Machine ........................................... 1-10
Toner Cartridge ................................................................................ 1-11
Maintaining the Toner Cartridge................................................. 1-12
Checking the toner level................................................................ 1-14
Timer Settings................................................................................... 1-15
Setting the Sleep Mode.................................................................. 1-15
Setting Auto Clear Time ................................................................. 1-17
Setting Time Zone ............................................................................ 1-19
Setting Daylight Saving Time....................................................... 1-20
2 Document and Paper...................................................................... 2-1
Document Requirements................................................................... 2-2
Scanning Area..................................................................................... 2-4
Loading Documents........................................................................... 2-5
On the Platen Glass.............................................................................2-5
In the ADF...............................................................................................2-7
Paper Requirements........................................................................... 2-9
Printable Area................................................................................... 2-11
Loading Paper................................................................................... 2-12
Into the Multi-Purpose Tray........................................................... 2-12
Setting Paper Size and Type ............................................................ 2-15

What Can I Do with This Machine?
xii
3 Copying ........................................................................................... 3-1
Basic Copying Method ....................................................................... 3-2
Scan Settings ...................................................................................... 3-4
Image Quality........................................................................................3-4
Density.....................................................................................................3-5
Zoom Ratio.............................................................................................3-7
Collate Copy...................................................................................... 3-10
2 on 1 Combination.......................................................................... 3-12
Two-Sided Copying .......................................................................... 3-14
Printing a Sample Page.................................................................... 3-16
Canceling Copy Jobs ........................................................................ 3-17
Checking and Deleting Jobs............................................................ 3-19
Checking and Deleting Copy Jobs ............................................. 3-19
4 Sending Documents ....................................................................... 4-1
Basic Sending Method ....................................................................... 4-2
Scan Settings ...................................................................................... 4-4
Image Quality (Fax) .............................................................................4-4
Density.....................................................................................................4-6
Send Settings (E-Mail/File Server)..................................................4-7
Storing/Editing Address Book......................................................... 4-11
Storing/Editing One-Touch Keys/Coded Dial Codes............ 4-12
Storing/Editing Group Addresses............................................... 4-29
Specifying Destinations................................................................... 4-40
Using One-Touch Keys.................................................................... 4-40
Using Coded Dial Codes................................................................. 4-42
Using Group Addresses.................................................................. 4-44
Using Address Book Key................................................................. 4-46

xiii
What Can I Do with This Machine?
Manual Sending (Fax) ...................................................................... 4-50
Canceling TX Jobs............................................................................. 4-53
Checking and Deleting Jobs............................................................ 4-55
Checking Transmission Results.................................................... 4-55
Checking and Deleting Sending Documents
Stored in Memory............................................................................. 4-56
5 Receiving Documents..................................................................... 5-1
Basic Receiving Method..................................................................... 5-2
Forwarding Received Documents..................................................... 5-4
Forwarding Documents Received in Memory ..........................5-4
Forwarding Documents with Forwarding Errors .....................5-6
Printing or Erasing Documents with Forwarding Errors........5-8
Canceling RX Jobs ............................................................................ 5-10
Checking and Deleting Jobs............................................................ 5-11
Checking Reception Results ......................................................... 5-11
Checking and Deleting Receiving Documents Stored in
Memory................................................................................................ 5-13
6 Printing............................................................................................ 6-1
Printing Documents ........................................................................... 6-2
Checking and Deleting Jobs.............................................................. 6-4
Checking and Deleting Print Jobs .................................................6-4

What Can I Do with This Machine?
xiv
7 Scanning.......................................................................................... 7-1
Scanning to a Computer .................................................................... 7-2
Scanning to a USB Memory ............................................................... 7-4
Scanning to a USB memory .............................................................7-5
Scan Settings.........................................................................................7-8
Canceling Scan Jobs ......................................................................... 7-14
Canceling Scan Jobs to a Computer.......................................... 7-14
Canceling Scan Jobs to a USB Memory .................................... 7-15
8 PC Faxing......................................................................................... 8-1
PC Faxing............................................................................................. 8-2
9 Remote UI........................................................................................ 9-1
Remote UI............................................................................................ 9-2
10 Maintenance ...............................................................................10-1
Cleaning the Machine ...................................................................... 10-2
Exterior ................................................................................................. 10-2
Interior.................................................................................................. 10-3
Fuser Roller.......................................................................................... 10-6
Scanning area .................................................................................... 10-7
Replacing the Toner Cartridge ...................................................... 10-10
Redistributing Toner......................................................................10-10
Replacing the Toner Cartridge with a New One..................10-13

xv
What Can I Do with This Machine?
Recycling Used Cartridges............................................................. 10-16
The Clean Earth Campaign..........................................................10-16
U.S.A. PROGRAM .............................................................................10-18
CANADA PROGRAM-CANADA PROGRAMME.......................10-21
Transporting the Machine ............................................................. 10-23
11 Troubleshooting .........................................................................11-1
Clearing Jams.................................................................................... 11-2
Document Jams ................................................................................ 11-3
Paper Jams .......................................................................................... 11-4
LCD Messages ................................................................................. 11-12
Error Codes......................................................................................11-22
If <LOAD CORRECT PAPER> is displayed ......................................11-29
Re-Loading the Paper....................................................................11-29
Changing the Paper Size Setting ..............................................11-30
If a Power Failure Occurs................................................................ 11-32
If You Cannot Solve a Problem ...................................................... 11-33
Customer Support (U.S.A.)...........................................................11-33
Customer Support (Canada).......................................................11-33
12 Machine Settings........................................................................12-1
Machine Settings.............................................................................. 12-2
Printing USER'S DATA LIST............................................................. 12-2
Accessing the Setting Menu......................................................... 12-4

What Can I Do with This Machine?
xvi
Setting Menu .................................................................................... 12-6
PAPER SETTINGS................................................................................ 12-6
VOLUME CONTROL........................................................................... 12-6
COMMON SETTINGS........................................................................ 12-8
COPY SETTINGS................................................................................. 12-9
TX/RX SETTINGS..............................................................................12-11
ADDRESS BOOK SET.......................................................................12-19
PRINTER SETTINGS .........................................................................12-22
TIMER SETTINGS..............................................................................12-27
ADJUST./CLEANING........................................................................12-29
REPORT SETTINGS ..........................................................................12-31
SYSTEM SETTINGS ..........................................................................12-33
13 Appendix.....................................................................................13-1
Specifications ................................................................................... 13-2
General ................................................................................................. 13-2
Copier.................................................................................................... 13-3
Printer ................................................................................................... 13-4
Facsimile .............................................................................................. 13-4
Telephone............................................................................................ 13-6
Send....................................................................................................... 13-6
Index.................................................................................................. 13-8

xvii
What Can I Do with This Machine?
Preface
Thank you for choosing a Canon product. Before using the machine, please read the
following instructions for your safety.
Important Safety Instructions
Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to
disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and
other risks. For all service, contact Canon Customer Care Center, or a Canon Authorized Service Facility.
Handling and Maintenance
Follow all warnings and instructions marked on the machine.
Do not subject the machine to strong physical shocks or vibrations.
Always unplug the machine before moving or cleaning it.
To avoid paper jams, never unplug the power cord, open the scanning platform, or add or
remove paper in the machine while printing.
When transporting the machine, be sure to remove the toner cartridge from the
machine.
Place the toner cartridge in its original protective bag or wrap it in a thick cloth to
prevent exposure to light.
Always grip the handle on the sides of the machine when you lift the machine. Never lift
the machine by any of its trays or attachments.
Do not insert any objects into the slots or openings on the machine since they may touch
dangerous voltage points or short out parts. This could result in fire or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine.
To avoid spillage in or around the machine, do not eat or drink near it.
Keep the machine clean. Dust accumulation can prevent the machine from operating
properly.
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What Can I Do with This Machine?
xviii
Turn off the main power switch and unplug the power cord from the wall outlet and
contact Canon Customer Care Center in any of the following cases:
When the power cord or plug is damaged or frayed.
If liquid or small object has fallen into the machine.
If the machine has been exposed to rain or water.
If the machine does not operate normally when you have followed the instructions
in this guide. Adjust only those controls that are covered by the instructions in this
guide. Improper adjustment of other controls may result in damage and may require
extensive work by a qualified technician to restore the product to normal operation.
If the machine has been dropped.
If the machine exhibits a distinct change in performance, indicating a need for
servicing.
Location
Place the machine on a flat, stable, vibration-free surface that is strong enough to
support its weight.
Place the machine in a cool, dry, clean, well ventilated place.
Make sure the area is free from dust.
Make sure the location is not exposed to high temperature or humidity.
Keep the machine away from direct sunlight as this can damage it. If you have to place
the machine near a window, install heavy curtains or blinds.
Do not use the machine near water. Make sure that no wet or humid objects come into
contact with the machine.
Do not use or store the machine outdoors.
Do not place the machine near devices that contain magnets or generate magnetic
fields, such as speakers.
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xix
What Can I Do with This Machine?
If possible, place the machine near an existing telephone line outlet for easy connection
of the telephone line cord, and to avoid the expense of installing a new outlet.
Place the machine near a standard 120 V AC (60 Hz) power outlet.
To ensure reliable operation of the machine and to protect it from overheating (which
can cause it to operate abnormally and create a fire risk), do not block the exhaust vent.
Never block or cover any openings on the machine by placing it on a bed, sofa, rug, or
other similar surface. Do not place the machine in a cupboard or built-in installation, or
near a radiator or other heat source unless proper ventilation is provided. Leave at least
4" (10 cm) around all sides of the machine.
* The depth is 29 3/4" (755 mm)
when scanning platform is
lifted up.
Do not stack boxes or furniture around the power outlet. Keep the area free so you can
reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises)
around the machine, unplug the power cord immediately. Contact Canon Customer Care
Center.
Do not allow anything to rest on the power cord, and do not place the machine where
the cord will be walked on. Make sure the cord is not knotted or kinked.
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