Canvas CANMORE 064-4014-2 User manual

54” CANMORE MEDIA FIREPLACE
MODEL NO. 064-4014-2
ASSEMBLY INSTRUCTIONS
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CANMORE MEDIA FIREPLACE 3
Safety Information 4
Parts List 6
Step-by-step Guide 8
Operating Instructions 31
Cleaning and Maintenance 36
Troubleshooting 37
Warranty Information 38
TABLE OF CONTENTS
When using electrical appliances, basic precautions should always be followed
to reduce the risk of fire, electric shock and injury to persons, including the
following:
• If the information in this manual is not followed exactly, an electric shock or fire
may result causing property damage, personal injury or loss of life.
• This appliance is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers,
clothes and curtains, at least 3’ (0.9 m) from the front of the heater and keep
them away from the sides and rear.
• Extreme caution is necessary when any heater is used near children or by
individuals with disabilities and whenever the fireplace is left operating and
unattended.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or
similar covering. Arrange cord away from trac areas and where it will not be
tripped over.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening
as this may cause an electric shock or fire, or damage the appliance.
• This appliance has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint or flammable vapours or liquids are used or stored.
This fireplace should not be used as a drying rack for clothing.
Christmas stockings or decorations should not be hung on it or near it.
WARNING! TO REDUCE THE RISK OF SERIOUS INJURY,
READ THE FOLLOWING SAFETY INSTRUCTIONS BEFORE
ASSEMBLING AND OPERATING THIS FIREPLACE.

4
SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
Use this appliance only as described in the manual. Any other use is not recommended
by the manufacturer and may cause fire, electric shock or injury to persons. Read all
instructions before installing or using the fireplace.
1. Read all instructions before using
this heater.
2. Do not use this heater outdoors.
3. This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locations. Never locate the heater
where it may fall into a bathtub or other
water container.
4. Do not run the power cord under
carpeting. Do not cover the power
cord with throw rugs, runners, or the
like. Arrange the power cord away from
trac areas and where it will not be
tripped over.
5. To disconnect the heater, turn controls to
o, then remove the plug from the outlet.
6. Connect to properly grounded outlets
only. Always plug heaters directly into
a wall outlet/receptacle. Never use with
an extension cord or relocatable power
tap (outlet/power strip).
7. To prevent a possible fire, do not block
firebox air intakes or the exhaust in any
manner. Do not operate the firebox
on soft surfaces, like a bed, where
openings may become blocked.
8. There is a thermostat limiter inside the
heater. When the inner temperature
2 people
TOOLS REQUIRED
Hex Wrench
(Included in the package)
CANMORE MEDIA FIREPLACE
PliersCross-head
Screwdriver

5
overheats, or abnormal heating occurs,
the thermostat protective device cuts
o the power supply to avoid fireplace
damage and reduce the risk of fire.
9. Use this heater only as described
in this manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock,
or injury to persons.
10. If possible, always unplug this
appliance when not in use.
11. Do not operate any heater with
a damaged cord or plug or after
the heater malfunctions.
12. Do not operate any heater if it has
been dropped or damaged in any
manner. Disconnect power at service
panel and have heater inspected by a
reputable electrician before reusing.
13. Any repairs to this fireplace should
be carried out by a qualified service
person.
14. Under no circumstances should this
fireplace be modified. Parts having
to be removed for servicing must
be replaced prior to operating this
fireplace again.
15. Only connect to properly grounded
outlets.
16. This appliance, when installed,
must be electrically grounded in
accordance with local codes, with
the current CSA C22.2 Canadian
Electrical Code or follow the National
Electrical Code, ANSI/NFPA N0.70.
17. The heater must not be located
immediately below a wall outlet/
receptacle.
18. Do not slide insert on top of wood
to avoid scratching wood surface.
19. Do not place any objects on top of
insert and top air intake vents as this
will cause unit to overheat and can
cause a fire.
A 15 A, 120 V, 60 Hz circuit with a properly grounded
outlet is required. Preferably, the fireplace should be on a
dedicated circuit as other appliances on the same circuit
may cause the circuit breaker to trip or the fuse to blow
when the heater is in operation. The unit comes standard
with a 6’ (1.8 m) three-wire cord, exiting from the rear
of the fireplace. Do not exceed the current rating of
the current tap. Always plug heaters directly into a wall
outlet/receptacle. Never use with an extension cord or
relocatable power tap (outlet/power strip).
This heater is for use on a 120 V outlet. The cord
has a plug as shown. See illustration for grounding
instructions. An adaptor as shown in Fig. B is available for connecting
three-blade grounding type plugs to two-slot receptacles. The green grounding plug
extending from the adaptor must be connected to a permanent ground such as a properly
grounded outlet box. The adaptor should not be used if a three-slot grounded receptacle is
available.
NOTE: The use of grounded adapters are banned in certain jurisdictions in Canada
due to safety concerns. Use of grounded adapters on two-slot receptacles is unsafe
and should only be installed by a certified electrician. Check with local laws to ensure
compliance with legal requirements.
SAVE THESE INSTRUCTIONS
CANMORE MEDIA FIREPLACE
A
B
Grounding Pin
Grounding Pin
Adaptor
Metal Screw
Cover of Grounded Outlet Box
Cover of Grounded Outlet Box

6
PARTS LIST
ITEM DESCRIPTION QUANTITY
A Top Panel 1
B Left Side Panel 1
C Right Side Panel 1
D Left Partition Panel 1
E Right Partition Panel 1
F Bottom Panel 1
G Middle Crossbar 1
H Left Partition Stile 1
I Right Partition Stile 1
J Metal Leg 2
K Support Rail 2
L Support Leg 1
M Door 2
N Back Panel 2
O Adjustable Shelf 2
V Remote Control with Battery 1
WFireplace Insert 1
X Top Trim 1
YSide Trim 2
AA Cam Lock 17 + (2)
BB Cam Bolt 17 + (2)
CC Wood Dowel 18 + (2)
DD Bolt 8 + (1)
EE Lock Washer 8 + (1)
FF Flat Washer 8 + (1)
GG Long Flat-head Screw 8 + (1)
HH Medium Flat-head Screw 14 + (2)
II Washer-head Screw 28 + (3)
JJ Pan-head Screw 4 + (1)
KK Short Flat-head Screw 12 + (2)
LL Straight Metal Plate 2
MM Zinc Screw 24 + (3)
NN Hinge 4
OO Handle 2
PP Handle Bolt 4
QQ Shelf Support 8 + (1)
RR Cam Lock Cover 4 + (1)
SS Rubber Bumper 4 + (1)
TT Acrylic Stopper 1
UU Hex Wrench 1
VV Glue 1
WW Touch-up Pen 1
XX Tipping Restraint Hardware 2
ZZ Short Pan-head Screw 12 + (3)
Hardware indicated in brackets ( ) are extra if needed.
CANMORE MEDIA FIREPLACE

7
A
B
AA
BB
CC
DD
EE
FF
GG
HH
II
JJ
KK
LL
MM
NN
PP
OO
RR
SS
TT
UU
VV
WW
XX
QQ
C
D
F
GHI
J
KL M
NO
E
CANMORE MEDIA FIREPLACE
V
W
X
Y
Y
ZZ

8
STEP 1
REQUIRES A, H, I, BB
Securely screw the CAM BOLTS (BB) into the designated small holes on the TOP
PANEL (A) and PARTITION STILES (H and I) using a Cross-head screwdriver.
X 17
Not actual size
STEP-BY-STEP GUIDE
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
BB
H
A
I
CANMORE MEDIA FIREPLACE

9
STEP 2
REQUIRES G, CC, VV
Glue the WOOD DOWELS (CC) into the inner holes on the MIDDLE CROSSBAR (G) as
shown.
X 2
CC
Not actual size
G
CC
CC
CC
CC
CANMORE MEDIA FIREPLACE
VV

10
STEP-BY-STEP GUIDE
AA
STEP 3
REQUIRES A, G, AA
Attach the MIDDLE CROSSBAR (G) to the TOP PANEL (A) by engaging three CAM
LOCKS (BB).
X 3
AA
Not actual size
AA
AA
G
A
CANMORE MEDIA FIREPLACE

11
STEP 4
REQUIRES B, C, D, E, CC, VV
Glue the WOOD DOWELS (CC) into the inner holes on the PARTITION PANELS (D
and E) and SIDE PANELS (B and C) as shown.
Not actual size
B
E
C
D
CC
CC
CC
CC
CC
CC
CC
CC
CC CC
CANMORE MEDIA FIREPLACE
X 16
CC VV

12
STEP-BY-STEP GUIDE
STEP 5
REQUIRES D, E, H, I, AA
Attach the LEFT PARTITION STILE (H) to the LEFT PARTITION PANEL (D) by
engaging three CAM LOCKS (AA).
Repeat the same procedure to attach the RIGHT PARTITION STILE (I) to the RIGHT
PARTITION PANEL (E).
X 6
AA
Not actual size
AA
AA
AA
AA
AA
AA
H
D
I
E
CANMORE MEDIA FIREPLACE

13
STEP 6
REQUIRES D, E, F, GG
Attach the PARTITION PANELS (D and E) to the BOTTOM PANEL (F) with four LONG
FLAT-HEAD SCREWS (GG).
X 4
GG
Not actual size
D
E
F
GG
GG
GG
GG
FRONT
CANMORE MEDIA FIREPLACE

14
STEP-BY-STEP GUIDE
STEP 7
REQUIRES B, C, F, GG
Attach the SIDE PANELS (B and C) to the BOTTOM PANEL (F) with four LONG
FLAT-HEAD SCREWS (GG).
X 4
GG
Not actual size
FRONT
GG
GG
GG
GG
F
B
C
CANMORE MEDIA FIREPLACE

15
STEP 8
REQUIRES A, AA
Ask for assistance to position the TOP PANEL (A) onto the inserted WOOD DOWELS
(CC) on the vertical panels properly, and fasten it in place by engaging eight CAM
LOCKS (AA).
X 8
AA
Not actual size
FRONT
F
B
C
D
E
A
AA
AA
AA
AA
AA
CANMORE MEDIA FIREPLACE

16
STEP-BY-STEP GUIDE
STEP 9
REQUIRES KK, LL
Ask for assistance to flip the unit around onto its front edge as shown.
Attach two STRAIGHT METAL PLATES (LL) at the joints where the MIDDLE
CROSSBAR (G) meets the PARTITION STILES (H and I) with four SHORT FLAT-HEAD
SCREWS (KK).
X 4 X 2
LL
KK
Not actual size
KK
FRONT
G
G
H
I
LL
CANMORE MEDIA FIREPLACE

17
STEP 10
REQUIRES N, II
Using the pilot holes as a guide, align and attach the BACK PANELS (N) to the mantel
frame with the provided WASHER-HEAD SCREWS (II).
NOTE: We recommend attaching back panel with washer-head screws at the corners
first.
X 28
II
N
N
Not actual size
II
FRONT
CANMORE MEDIA FIREPLACE

18
STEP 11
REQUIRES J, K, DD, EE, FF
Attach the SUPPORT RAILS (K) to one METAL LEG (J) with four BOLTS (DD) and
WASHERS (EE and FF).
X 4
DD
Not actual size
STEP-BY-STEP GUIDE
X 4 X 4
FF
EE
J
K
K
DD
EE
FF
DD
EE
FF
CANMORE MEDIA FIREPLACE

19
STEP 12
REQUIRES J, K, DD, EE, FF
Repeat the same procedure to attach the other METAL LEG (J) at the opposite end.
X 4
DD
Not actual size
X 4 X 4
FF
EE
DD
EE
FF
DD
EE
FF
J
CANMORE MEDIA FIREPLACE
K
K

20
STEP-BY-STEP GUIDE
STEP 13
REQUIRES HH
Attach the assembled METAL LEGS (J and K) to the BOTTOM PANEL (F) with 14
MEDIUM FLAT-HEAD SCREWS (HH).
X 14
HH
Not actual size
J
J
K
K
FHH
HH
HH
HH
HH
HH
CANMORE MEDIA FIREPLACE