Caremart Shop & Me User manual

CAREMART
CAREMART
CAREMART
CAREMART
CAREMART
CAREMART
User Manual
Caremart Shop & Me

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
YOU AND/OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND
THIS MANUAL BEFORE USE.
General Information
You have just purchased a scooter from Van Os Medical UK Ltd. We want to thank
you for your confidence in our Caremart products. The scooter is a quality product.
The policy of Van Os Medical UK Ltd. is to continuously improve the quality and
reliability of our products. We reserve the right, therefore, without proper
notification, to alter this guide.
It is important that you read this manual carefully. The manual contains important
information on the safe use and maintenance of your manual scooter. We
recommend that you keep this manual, it is also your proof of warranty and it can
come in useful later.
The safety instructions in this guide are general guidelines that should be seen as
broad guidelines.
Your new scooter requires frequent maintenance much of which you can do yourself.
We want you to take your scooter once a year to be inspected by an expert.
Caution!
In this guide you will find informative notes and warnings. These are clearly
identified by the symbols and the appearance of the text.
 Tip
Information.
 Warning:
To avoid personal injury, follow the instructions.

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
Enter the information from your authorized dealer:
Company : …………………………………………………………………
Address: …………………………………………………………………
…………………………………………………………………
Telephone number: …………………………………………………………………
Fax number: …………………………………………………………………
E-mail address: …………………………………………………………………
Website: …………………………………………………………………

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
1 IDENTIFICATION ............................................................................................................ 4
2 GENERAL EXPLANATION OF YOUR SCOOTER ................................................................. 5
2.1 COMPONENTS OF YOUR SCOOTER ................................................................................................5
2.2 GENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR SCOOTER .....................................6
3 SAFETY REGULATIONS................................................................................................... 6
3.1 GENERAL SAFETY REGULATIONS ...................................................................................................6
3.2 WARNINGS FOR SAFE USE ..........................................................................................................6
4 INSTRUCTIONS FOR USE ................................................................................................ 7
4.1 TILLER CONTROL PANEL..............................................................................................................8
4.2 GETTING ON AND OFF ...............................................................................................................9
4.3 SET UP.................................................................................................................................11
4.4 BASIC DRIVING ......................................................................................................................12
4.5 STEERING .............................................................................................................................12
4.6 CONTROL THROUGH TIGHT SPOTS...............................................................................................13
4.7 GOING UP AN INCLINE /DOWN A DECLINE ....................................................................................14
4.8 EMI /RFI............................................................................................................................16
5 INSTRUCTIONS FOR USE AND MOUNTING OPTIONS ................................................... 17
5.1 TECHNICAL INFORMATION ........................................................................................................17
5.2 ARMREST ADJUSTMENTS ..........................................................................................................18
5.3 SEAT ADJUSTMENTS ................................................................................................................19
5.4 TILLER .................................................................................................................................20
5.5 DISASSEMBLY ........................................................................................................................20
5.6 ASSEMBLY ............................................................................................................................22
6 TRANSPORT AND TRANSIT IN CAR............................................................................... 24
7 CARE AND MAINTAINANCE ......................................................................................... 24
8 PROBLEM ANALYSIS AND SOLUTIONS ......................................................................... 25
9 WARRANTY................................................................................................................. 26
9.1 WARRANTY APPLICATION .........................................................................................................26
9.2 WARRANTY DEFINITION ...........................................................................................................26
10 GENERAL MAINTENANCE INSTRUCTIONS................................................................ 27

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
6
7
1 IDENTIFICATION
Your Caremart Shop & Me scooter is equipped with a unique serial number. You can
find this number on the frame of your scooter. Below is an example of the frame
label on which you can find the identification number. Furthermore you will find the
explanation of the various data stored on the frame label listed below.
1. Model name The model name from your scooter.
2. Definition Description of the design of your scooter.
3. Warranty This is the warranty period. Chapter 9 describes
your warranty terms and conditions in more
detail.
4. Serial number The unique serial number. You will need this
number when making technical requests or if
warranty parts are required.
5. Maximum weight The largest occupant weight allowed for your
scooter.
6. Production date Production date of your scooter.
7. Type number This number indicates what type of scooter you
have, again this is always required when making
technical calls.
6
4
4
1
2
3
7
5

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
2 GENERAL EXPLANATION OF YOUR SCOOTER
2.1 Components of your scooter
1
Seat
7
Control panel
2
Armrest
8
Handgrip
3
Seat tube
9
Basket
4
Freewheel lever
10
Tiller adjustment knob
5
Battery pack
11
Tiller lock knob
6
Rear wheel
12
Front wheel
Your Caremart Shop & Me scooter is equipped with a number of elements and parts.
You should know these before continue reading this manual. Designs and
specifications may change without prior notice.
7
8
9
10
11
6
5
4
3
2
1
12

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
2.2 General explanation of the function and possibilities of your scooter
The Caremart Shop & Me scooter is equipped with multifunction brakes and stable
wheels which roll easily. The scooter is especially developed so that it can be adjust
to every individual user. Your scooter is a medical equipment product and is not a
standard consumer product. You must follow this manual completely to ensure good,
optimal and safe use of your scooter.
3 SAFETY REGULATIONS
Os Medical UK Ltd. specifically disclaims responsibility for any body injury or
property damage which may occur during any use which does not comply with laws or
ordinances. If used correctly, the Caremart Shop & Me scooter is an utmost safe and
stable product, if the instructions for use as described in this manual are followed.
However, it is possible when the Caremart Shop & Me scooter is not used correctly,
dangerous situations may occur.
3.1 General safety regulations
Protect your Caremart Shop & Me scooter by checking it regularly. When a part of
your scooter is not functioning properly, a dangerous situation could occur.
 Warning:
You must keep your scooter in a good state to guarantee safe use.
3.2 Warnings for safe use
 Warnings:
Failure to follow all the instructions in this manual may result in damage to the
scooter or serious injury;
Always operate your scooter with thought, care and safety;
Do not drive into curbs;
Never connect anything to the wheels;
The maximum weight capacity has been indicated on your scooter frame label;
Unauthorized modification and or use of parts not supplied by Van Os Medical
UK Ltd. will invalidate the warranty of this scooter and may lead to injury to
the user and or damage to the scooter;
Before using your scooter, always check if the brakes are working perfectly;
Do not let children play with or on your scooter;
Do not use the scooter when the brakes are not working;
All wheels must be in contact with the floor at all times during use. This will
ensure the scooter is properly balanced;
Do not turn your scooter suddenly at full speed;

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
Do not use your scooter when it is damaged or has any malfunction;
Do not attempt to use your scooter on an escalator. Always use an elevator;
Do not carry passengers under any circumstances;
Do not mount or dismount your scooter unless the brake is engaged;
Always make sure that the key switch is set to “Off” before mounting or
dismounting your scooter;
Do not drive backwards with your scooter on an incline or across an uneven
surface;
Always make sure the seat is locked forward before operating your scooter;
Always come to a full stop before changing direction from forward to reverse
or from reverse to forward;
Do not operate your scooter where you could not safely or legally walk;
Do not climb ramps or curbs that exceed your scooters capacity;
Always approach inclines straight on;
Always be aware of and careful near mechanical pinch points especially when
assembling and disassembling your scooter;
Never sit on your scooter when it is being transported;
Always fasten down your scooter securely with an approved tie-down system
while transporting your scooter;
Never operate your scooter if it is not functioning properly;
Always use caution when driving on soft or uneven surfaces such as grass and
gravel. Also use caution on decks where there is no railing;
Always cross streets at intersections and use crosswalks or the most direct
route, making sure that your path is clear and that you are visible to motor
traffic;
Never back up or down a step or curb;
Never drive your scooter up or down a step or curb that is higher than 4cm;
Never drive your scooter over a gap greater than 7.5 cm;
Do not drive your scooter in icy of salted conditions;
Never drive on the roadway, except when you must cross the street;
Never operate your scooter while you are under the influence of alcohol;
Always check with your physician to determine if any of the medications you
are taking may affect your judgment and/or your ability to operate your
scooter. Also check with your physician concerning your physical ability to
operate a scooter.
4 INSTRUCTIONS FOR USE
Your Caremart Shop & Me scooter is a battery-operated personal mobility vehicle.
Please exercise caution and consideration when you are operating it. Driving your
scooter carefully and thoughtfully will help ensure your personal safety and the
safety of other people.

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
4.1 Tiller control panel
Control panel:
Key Switch
This switch turns the power on and off to your scooter.
Insert the key into the key switch;
Turn the key 90 degrees clockwise to turn on your scooter´s power;
Turn the key back to the vertical position to turn off your scooter's power.
 Tip
Always make certain that the key is removed from the key switch before
getting on or off your scooter or before lowering the tiller completely.
Speed Control
The speed adjustment dial allows you to preselect the maximum top speed of
your scooter;
Turn the dial counterclockwise to operate your scooter at the lowest speed level;
Turn the dial clockwise to increase the operational speed of your scooter;
We recommend that you select a speed setting at which you feel comfortable,
safe, and in control of your scooter.
Horn
Speed Control
Key Switch
Forward
lever
Battery indicator
Power Eye
Reverse lever

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© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
© 2014 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen,
Nederland
Tel. [phone], Fax [phone], E-mail:
[e-mail], www.vanosmedical.com
Forward / Reverse
To move forward push the lever on the right side;
To move backwards push the lever on the left side.
Battery indicator
This meter shows the amount of voltage in your scooter’s batteries.
Green indicates a full charge on the batteries;
Yellow indicates caution and approximately a one-half charge of the batteries;
Red indicates that the batteries have less than one-half of a charge remaining.
Horn Button
Press this button to sound the horn.
Power Eye
When the scooter is on, and all conditions are normal, the Power Eye will be on.
When there is some special situation that needs attention, the light will flash. See
chapter 8 for the trouble shooting table.
Brakes and throttle lever
Whenever the speed engager lever is moved out of the neutral position, the
electromagnetic brake will automatically release and your scooter will move. When
the speed engager lever is released, it will return to the neutral position and the
scooter will decelerate and come to a complete stop. The parking brake will then
engage preventing further movement of your scooter.
4.2 Getting on and off
Before getting on your scooter:
Check to be certain that the power is turned off. This will eliminate the
possibility of accidentally activating the paddle controls and causing injury to
yourself or to others;
Check to be certain that your scooter’s brake handle is in the engaged position;
Flip up the armrests.
 Warning:
When getting on or off your scooter, keep your weight toward the middle of
the deck. Putting most or all of your weight on the edge of the deck may cause
an unstable condition!