Caremart LITEMATE User manual

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
E-mail: [e-mail], www.vanosmedical.com
[e-mail], www.vanosmedical.com
YOU AND/OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND
THIS MANUAL BEFORE USE.
General Information
You have just purchased a wheelchair from Van Os Medical UK Ltd. We want to thank
you for your confidence in our Caremart products. The wheelchair is a quality
product.
The policy of Van Os Medical UK Ltd. is to continuously improve the quality and
reliability of our products. We reserve the right, therefore, without proper
notification, to alter this guide.
It is important that you read this manual carefully. The manual contains important
information on the safe use and maintenance of your manual wheelchair. We
recommend that you keep this manual, it is also your proof of warranty and it can
come in useful later.
The safety instructions in this guide are general guidelines that should be seen as
broad guidelines.
Your new wheelchair requires frequent maintenance much of which you can do
yourself. We want you to take your wheelchair once a year to be inspected by an
expert.
Caution!
In this guide you will find informative notes and warnings. These are clearly
identified by the symbols and the appearance of the text.
 Tip
Information.
 Warning:
To avoid personal injury, follow the instructions.

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
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Enter the information from your authorised dealer:
Company : …………………………………………………………………
Address: …………………………………………………………………
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Telephone number: …………………………………………………………………
Fax number: …………………………………………………………………
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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
E-mail: [e-mail], www.vanosmedical.com
[e-mail], www.vanosmedical.com
1 INDENTIFICATION .............................................................................................4
2 GENERAL EXPLANATION OF YOUR WHEELCHAIR ..............................................5
2.1 COMPONENTS OF THE WHEELCHAIR ........................................................................5
2.2 GENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR WHEELCHAIR .............5
3 SAFFETY REGULATIONS .....................................................................................6
3.1 GENERAL SAFETY ..............................................................................................6
3.2 WARNINGS FOR SAFE USE ....................................................................................6
4 USER INSTRUCTIONS.........................................................................................7
4.1 SAFETY TIPS ...................................................................................................7
4.2 NEGOTIATING PAVEMENTS AND UNEQUAL SURFACES .....................................................8
4.3 GOING UP AND DOWN RAMPS................................................................................9
4.4 GOING UP AND DOWN STAIRS ...............................................................................9
5 INSTRUCTIONS FOR USE AND MOUNTING OPTIONS ..................................... 11
5.1 TECHNICAL INFORMATION..................................................................................11
5.2 UNFOLDING AND FOLDING THE WHEELCHAIR ............................................................12
5.3 USE OF THE FOOTPLATE AND FOOTREST .................................................................12
5.4 USE OF THE BRAKE ..........................................................................................14
5.5 USING THE ARMRESTS ......................................................................................14
5.6 USING THE QUICK RELEASE WHEELS ......................................................................15
5.7 TYRES TABLE .................................................................................................15
5.8 USING THE SAFETY BELT ...................................................................................16
5.9 USE OF THE FOLDING BACKREST ..........................................................................17
6 TRANSPORT THE WHEELCHAIR....................................................................... 17
6.1 DE-ASSEMBLY................................................................................................17
6.2 ASSEMBLY ....................................................................................................17
7 MAITENANCE................................................................................................... 18
7.1 TYRES.........................................................................................................18
7.2 BRAKES .......................................................................................................18
7.3 CROSS FRAME ................................................................................................18
7.4 REAR WHEELS................................................................................................18
7.5 FRONT CASTOR AND FRONT CASTOR FORK ...............................................................19
7.6 UPHOLSTERY .................................................................................................19
7.7 CLEANING ....................................................................................................19
8 PROBLEM ANYLYSIS AND SOLUTIONS............................................................ 20
9WARRANTY...................................................................................................... 21
9.1 WARRANTY APPLICATION ..................................................................................21
9.2 WARRANTY DEFINITION ....................................................................................21
10 GENERAL MAINTENANCE INSTRUCTIONS ...................................................... 22

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
E-mail: [e-mail], www.vanosmedical.com
[e-mail], www.vanosmedical.com
6
7
1 INDENTIFICATION
Your Caremart Litemate wheelchair is equipped with a unique serial number. You can
find this number on the frame of your wheelchair. Below is an example of the frame
label on which you can find the identification number. Furthermore you will find the
explanation of the various data stored on the frame label listed below.
1. Model name The model name from your wheelchair.
2. Definition Description of the design of your scooter.
3. Warranty This is the warranty period. Chapter 9 describes
your warranty terms and conditions in more
detail.
4. Serial number The unique serial number. You will need this
number when making technical requests or if
warranty parts are required.
5. Maximum weight The largest occupant weight allowed for your
wheelchair.
6. Production date Production date of your wheelchair.
7. Type number This number indicates what type of wheelchair
you have, again this is always required when
making technical calls.
6
4
4
1
2
3
7
5

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
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17
2 GENERAL EXPLANATION OF YOUR WHEELCHAIR
2.1 Components of the wheelchair
1
Push handle
10
Front Wheel
2
Backrest
11
Front fork
3
Mechanism for folding backrest
12
Height adjustable armrest
4
Side plate
13
Safety belt
5
Tyre
14
Seat cover
6
Hand rim
15
Footrest
7
Quick release axle
16
Footplate
8
Stepper
17
Heel strap
9
Brake
Your wheelchair is equipped with a number of elements and parts. You should know
these before continue reading this manual. Designs and specifications may change
without prior notice.
2.2 General explanation of the function and possibilities of your wheelchair
Your wheelchair is foldable and designed so that it is easy to transport. Your
wheelchair is a medical equipment product and is not a standard consumer product.
You must follow this manual completely to ensure good, optimal and safe use of your
wheelchair.
10
12
13
14
15
16
17
9
1
2
3
4
5
6
7
8
11

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
E-mail: [e-mail], www.vanosmedical.com
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3 SAFFETY REGULATIONS
Van Os Medical UK Ltd. specifically disclaims responsibility for any body injury or
property damage which may occur during any use which does not comply with laws or
ordinances. The Caremarte Litemate is if the instructions for use as described in this
manual are followed you will have a highly secure and stable product. It is however
possible that, when the Caremart Litemate is not used properly, dangerous situations
may occur.
3.1 General safety
Protect your Caremart wheelchair by checking it regularly. When a part of your
wheelchair is not functioning properly, a dangerous situation could occur.
Warning:
You must keep your wheelchair in a good state to guarantee safe use.
3.2 Warnings for safe use
Warnings:
Disobey the instructions which are described in this manual may result in
damage to the wheelchair or body injuries to the user;
Avoid using your wheelchair on roads. Use pavements if possible;
Do not use your wheelchair on sand, rough area, wet and slippery surfaces or
surfaces with little grip;
This model of wheelchair is not suitable for use as a seat in a motor vehicle.
The wheelchair could fail in a vehicle impact, leading to injury of the
wheelchair occupant or others;
Do not lean over the back of the wheelchair. This can result in rolling over the
wheelchair;
Do not drive into curbs;
Before leaning or reaching forward, push your bottom to the back of the chair
and face the castors forwards;
Never connect anything to the wheels, this may cause damage to the
wheelchair and also effect the balance of the wheelchair and may injure the
user;
For suitable protection from potential obstruction the footrests should be a
minimum of 7 cm clear of the ground;
Place the wheelchair on a stable, flat surface and engage the brakes before
transferring to or from the wheelchair;
The maximum weight capacity has been indicated on your wheelchair frame
label;

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
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Engage the brakes when you are in or on a lift and when you want to get off;
Do not stand on the footrests, this will cause the wheelchair to tip over and
injure the user (figure 1);
Unauthorized modification and or use of parts not supplied by Van Os Medical
UK Ltd. will invalidate the warranty of this wheelchair and may lead to injury to
the user and or damage to the wheelchair.
4 USER INSTRUCTIONS
You will have to learn the characteristics of your wheelchair. It is most important to
learn the safest methods to develop the daily activities in accordance to your life
style. Consult your medical advisor or therapist for assistance by developing safe and
effective techniques for your daily activities and your physical possibilities.
4.1 Safety tips
Daily operations such as getting off the wheelchair, reaching and bending in the
wheelchair will cause a change of weight distribution and in the center of gravity of
you and your wheelchair. You will need to perform these movements and techniques
as described below.
Transferring
Transferring in a wheelchair is a difficult manoeuvre. Consult your physical therapist
for assistance in developing your individual technique. The possibilities you have for
making a transfer are depending on your physical characteristics. We advise you to
discuss this first with your physical therapist.
However if you have sufficient body strength and you want to transfer to and from
the wheelchair can you best do this in the following manner:
Figure 1

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
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To get out of the wheelchair:
First of all you must make sure that your wheelchair stands as closely as possible to
the place of where you wish to transfer to. Put the castors forward and engage the
brakes. Swing away the footplates and place your feet on the ground. You are now in
position to carry out the operation. Shift your weight to the front of the chair, you
can use the armrests as a support and move yourself to the place where you wish to
transfer to. If necessary you can use a transfer board.
To get in:
To get in your wheelchair you need to do the same things as when you want to get
out of the wheelchair, only in reversed order.
Reaching:
We strongly recommend that you seek the help of an attendant to pick something up
for you.
4.2 Negotiating pavements and unequal surfaces
Going up the pavement:
The attendant can help you in two different ways, however we advise you to do it
the first way:
1. In the first method for going up a pavement you and the attendant reach to
pavement facing forward. The attendant must pull the push handles towards
him and place his foot on the stepper on the rear side of the wheelchair,
see figure 2. Because of this there is a leverage effect that tips the
wheelchair.
2. In the second method the attendant is already standing on the pavement
and makes sure that the wheelchair is positioned with the rear wheels as
close to the pavement as possible. The user of the wheelchair needs to lean
backwards. This way the wheelchair will tip backwards and the attendant
can pull the chair on the pavement. The attendant needs to make sure that
the front wheels are on the pavement before he lets the wheelchair down.
Figure 2

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
E-mail: [e-mail], www.vanosmedical.com
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Warning:
Do not drive into curbs!
Going down the pavement:
The attendant should move the wheelchair forward to the curb. Then the user should
lean back so the attendant can tilt the wheelchair to find a balance point. When the
wheelchair is balanced the attendant can move the wheelchair slowly off the curb.
When the wheelchair is off the pavement, the attendant can let the front wheels
back onto the ground.
4.3 Going up and down ramps
Inspect the slope always for risks, such as holes or slippery and uneven surfaces
before you drive off.
Warning:
Do not carry any weight on the back of the wheelchair whilst ascending. This
changes the balance and increases the chances of tipping backwards.
You may recall earlier in the manual that you were instructed to ensure the footrests
are a minimum 7 cm from the ground. One reason for this is that when you are
descending a slope you need a minimum of this amount of clearance in order to
ensure the footplates do not catch the end of the slope.
4.4 Going up and down stairs
Stairs are one of the largest obstacles for wheelchair users. However, with a little
help from others it is possible to climb up and down the stairs. Assessment of the
weight that has to be moved should be undertaken by the attendants prior to this
manoeuvre.
Going up the stairs
You need to go up the stairs backwards with two attendants, one attendant at the
front and one attendant at the back. The attendant at the back grabs the push
handles and let the wheelchair tip backwards until it is in balance. When the wheels
are in balance the attendant at the front needs to grab the side frames. You are now
in position to climb the stairs. The attendant on the front pushes the side frames up
until they are above the first step and the attendant at the back makes the first step
on the stairs. Repeat this technique until the last step of the stair. You can let the
front castors down when the attendant at the front has taken the last step.

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
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Going downstairs
To go downstairs, the wheelchair should be facing forwards. The rear attendant
should tip the wheelchair until it balances. The front attendant should support the
wheelchair by holding the side frames. The wheelchair should then be slowly guided
down each step.
Warning:
Never lift a wheelchair by the push handles, armrests or footrests. Always hold
a part of the main frame.

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. [phone], Fax [phone],
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MAKING ADJUSTMENTS TO YOUR WHEELCHAIR CAN CAUSE BIG RISKS FOR YOUR
SAFETY AND THE FUNCTION OF YOUR WHEELCHAIR. ADJUSTMENTS MADE BY
YOURSELF ARE STRONGLY ADVISED AGAINST AND CARRIED OUT AT YOUR OWN
RISK.
5 INSTRUCTIONS FOR USE AND MOUNTING OPTIONS
In this chapter we will explore all the possibilities that you have with your
wheelchair. All setting and user instructions, such as the removal of the footrest, will
be discussed.
Your wheelchair is a Caremart Litemate
5.1 Technical information
Caremart Litemate
24’’ 12½’’
Seat width 40, 45 and 50 cm 40, 45 and 50 cm
Seat depth 42 cm 42 cm
Seat height 51 cm 51 cm
Backrest height 45 cm 45 cm
Total width Seat width +20cm Seat width +16cm
Total length 108 cm 105 cm
Total height 93.5 cm 96 cm
Width (Folded) 36 cm 36 cm
Armrest height (adjustable) 23 cm 23 cm
Weight (complete) 13.13 kg 11.95 kg
Transport weight 11.88 kg 10.7 kg
Maximum user weight 113 kg 113 kg

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© 2013 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
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5.2 Unfolding and folding the wheelchair
Unfolding the wheelchair
Make sure you stand next to the wheelchair;
Grab both seat tubes and move them apart;
Push both seat tubes downwards so that the wheelchair will unfold, see picture
1;
Go to the front of the wheelchair and push again on the seat tubes to ensure
that they are directly on the frame. This is confirmed when the seat upholstery
is flat;
Place the footrests back, fold down the footplates;
You can now use the wheelchair.
Folding the wheelchair
Fold away the footplates and remove the footrests;
Make sure you stand next to the wheelchair;
Grab both grips on the side of the seating and pull them upwards, see picture 2.
5.3 Use of the footplate and footrest
Folding the footplate away
Go to the front of the wheelchair and get a hold of the front of the foot plate;
Fold the footplate in the direction of the footrest.
Picture 1
Picture 2

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Removing the footrest from the wheelchair
Stand in front of the wheelchair;
Pull the control lever upwards, see picture 3. You can now swing the footrest
inwards or outwards;
Swing away the footrests 90ᵒto the outside of your wheelchair and pull the
complete footrest straight upwards from the fixation points, see picture 4.
Placing the footrest back on your wheelchair
Stand in front of the wheelchair;
Place the footrest with an angle of 90ᵒback on the wheelchair, picture 4;
Swing away the footrest to the front until you hear a click. This click confirms
that the footrest is in position;
Check if the footrest is connected the right way.
Adjusting the height of the footrest
Remove the footrest from the wheelchair;
Turn the footrest with the back side towards you. You now will see back side of
the footrest;
Push the fixation knob in (see picture 5) move the footrest tube up and down to
the desired height;
Loosen the fixation knob to fix the footrest;
Make sure the footplate is in place and that the length is equal on both sides.
Picture 3
Picture 4
Picture 5

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5.4 Use of the brake
Activate the brake
Grasp the black handle of the brake;
Push the lever forward, picture 6;
When you hear a click, this confirms that the wheelchair has been put on the
parking brake.
De-activate the brake
Grasp the black handle of the brake;
Pull the handle towards you to de-activate the brake, picture 7.
5.5 Using the armrests
Adjusting the height of the armrest
Stand next to the wheelchair;
Push the knob to unlock the armrest, see picture 8;
Move the armrest up or downwards to the desired height;
Loosen the knob to lock the armrest.
Picture 6
Picture 7
Picture 8
Figuur 11

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5.6 Using the quick release wheels
The quick release rear wheels can be removed from the wheelchair to move easily
through doorways or to lower the weight while being transported. Remove the
wheels only when you are not using the wheelchair.
Removing the rear wheel
The rear wheels of the wheelchair are removable by using the 'quick-release’system:
Stand next to the wheelchair;
Tilt the wheelchair away from you;
Press the black button in the middle of the rear wheel, picture 9 and 10 and
pull the rear wheel towards you.
To replace the rear wheel onto the wheelchair you should follow the above steps in
reversed order. Check if the wheels are correctly locked before using the wheelchair.
5.7 Tyres table
Model
wheelchair
Type wheelchair
Size tyres
(Front)
Size tyres (Rear)
Caremart
‘Litemate’
Self propel
8" X 1 ¼"
24" x 1 ⅜”
Caremart
‘Litemate’
Transit
8" X 1 ¼"
12½" x 2¼”
Picture 9
Picture 10

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5.8 Using the safety belt
The safety belt
Your wheelchair is equipped with a seat belt, picture 11, which you can use the
following way:
When you are in the wheelchair you can fasten the belt by clicking the two
loose ends together;
If the belt is too loose or too tight you can make it more secure by pulling the
short loose strap, see picture 11;
If you wish to loosen the safety belt you should pull the long loose strap;
To release the seat belt, you press on the black sides to unlock system.
Picture 11

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5.9 Use of the folding backrest
The folding backrest
To lower the height of the wheelchair for transporting you can fold down the
backrest in the following way:
Stand behind the wheelchair;
Squeeze the black levers at both sides of the back side of the wheelchair
(picture 12) at the same time to fold down the backrest;
The folding mechanism is now unlocked, you can fold down the backrest, see
picture 13.
Make sure the backrest is straight up before taking place in the wheelchair;
To put the backrest straight up you should follow the above steps in reversed
order.
6 TRANSPORT THE WHEELCHAIR
Your Caremart wheelchair is designed to be easily transported by car. Your
wheelchair is foldable. Further your wheelchair is equipped with swing away and
detachable footrests and a foldable backrest.
6.1 De-assembly
1. Take the footrests of the wheelchair (see § 5.3);
2. Fold down the backrest, (see §5.9);
3. Fold the wheelchair (see § 5.2).
6.2 Assembly
1. Unfold the wheelchair, (see §5.2);
2. Pull up the backrest, (see §5.9);
3. Replace the footrests on the wheelchair, (see §5.3).
Picture 12
Picture 13

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7 MAITENANCE
There are a lot of things you can do yourself to keep your wheelchair in optimum
condition. If you regularly check the wheelchair and perform (small) maintenance,
this will extend the lifetime and increase the ease of use.
7.1 Tyres
Examine tyres periodically for wear and replace them as needed.
PU tyres: The tyres have the advantage that they do not need to be pumped
up and can not be punctured. This PU tyre can wear out. Check
periodically to see if the tread is still deep enough.
7.2 Brakes
Inspect both brakes for sharp rims. If there are sharp rims on the brakes we advise
you to replace them. Ensure that all the parts of the brake are in the right position
and fastened secure;
Make sure that the mechanism is functioning smoothly. If it is not functioning
smoothly put some oil at turning points with one or two drips of WD40 oil or
Teflon. Remove surplus oil and dirt;
Make sure the brakes do not come into contact with the wheels as you are
moving.
7.3 Cross frame
The cross-frame of the wheelchair has to be in a good condition. The cross brace is
the basic of your wheelchair.
Make sure the wheelchair can easily be fold and unfold;
Make sure the wheelchair travels in a straight line while moving;
Make sure the cross frame is not bent and shows no wear signs.
7.4 Rear wheels
A good adjustment of the rear wheels improves the stability of the wheelchair.
Make sure that the wheels can move freely without touching anything;
Make sure there is no margin on the rear wheels.

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7.5 Front castor and front castor fork
The front fork must move and turn freely to ensure a smooth ride.
Make sure the nut of the front fork is nor to loose or to tight. When the nut is to
loose, the wheels will rotate but the ride will be uncomfortable. If the nut is to
tight, the chair will be difficult to steer because of the bearings getting pushed
so the balls can not move freely. When the nut is correct in place the front
wheel will stop slowly;
Make sure the front castor shows no wear signs.
7.6 Upholstery
It is important to check the upholstery of your wheelchair regularly. Torn or worn
upholstery can no longer support human weight and this can create dangerous
situations.
Check the textile coating for holes, cracks and worn spots;
Check the upholstery-mounting grommets to make sure that they are all
correctly aligned and secure.
7.7 Cleaning
It is important to clean your wheelchair regularly.
Clean the upholstery, chassis and plastic components on the wheelchair
regularly with a mild soap and water. Never use abrasive cleaners, they can
damage the varnish. Also never use steam or high pressure cleaners;
Wax the varnish of the chassis regularly. Never use solvents, abrasive waxes,
caustic chemicals or spray silicone.
Dry the wheelchair after cleaning. Also dry you wheelchair after you have been, for
example, in a rainstorm.
 Tip
You can also use a car shampoo. This cleans, protects and gives a beautiful
gloss to your wheelchair.