CARVIN 975282 Series User manual

CARVIN®POOL EQUIPMENT | 4000 boul. Casavant Ouest, Saint-Hyacinthe, Québec, Canada, J2S 9E3
M22905002 EN| © 2020 Le Groupe VIF Inc. All rights reserved.
ROUND SILVER SERIES
User Manual for Above-Ground Pool

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
2
INTRODUCTION
Thank you for purchasing a CARVIN®Silver Series Above-Ground Round Pool
(“Product”).
We want to help you get the best results from your new Product and operate it
safely. This manual contains information on how to do that; please read it carefully
before installing and using the pool. If a problem should arise, or if you have any
questions about your product, consult an authorized CARVIN®retailer or distributor.
All the information in this manual is based on the latest Product information
available at the time of publication. The manufacturer reserves the right to make
changes at any time without notice and without incurring any obligation. No part of
this publication may be reproduced without written permission.
READ AND FOLLOW
ALL INSTRUCTIONS
Review all instructions provided with the product prior to its installation, startup,
operation, shutdown, maintenance or winterization.
Failure to follow warnings and safety messages may result in property damage
or personal injury. The user assumes the bodily or material risks arising from any
improper use of this product.
SAVE THESE INSTRUCTIONS
This manual should be considered a permanent part of the product and should
remain with the product if resold.
IMPORTANT SAFETY INSTRUCTIONS
Your safety and the safety of others are very important.
This manual provides important safety messages. A safety message alerts you to
potential hazards that could hurt you or others. Each safety message is identied by
a black box and one of three words, DANGER, WARNING, or CAUTION.
SUPPORT
To obtain support for this Product, visit carvinpool.com/support and refer to
Consumer Information section of this manual.
This Product is compliant with the following safety standard:
TABLE OF CONTENTS
ICC-ES File PMG-1576
APSP-4 (2012) Standard for Above-ground /
Onground Residential Swimming Pools
Introduction 2
Warning 3
Safety recommendations 3
Pool safety label 3
Pool liner size 3
Installation 4
Tools 4
Required material 4
Pool location 4
Important to consider before installing 4
The foundation 5
Patio slabs installation (optionnal) 7
Wall installation 7
Basin assembly 7
Cove assembly 8
Geotextile installation 9
Liner installation 9
Fastening the liner on to the pool wall 10
Structure assembly 10
Upright installation 10
First rail installation 10
Second rail installation 10
Top plate supports installation 11
Top ledge installation 11
Top ledge cover installation 12
Fixing the feet to the structure 12
Filling the pool with water 12
Inspection 14
Water chemistry 14
Water chemical table 14
Regular cleaning 14
Winterizing the pool 14
Inspection 14
Preparing the water 14
Winterizingtheltrationsystem 15
Useofawintercover 15
Spring opening 15
Remplacement parts 16
Exploded view 16
Parts table 17
Consumer information 18
Warranty 18
Replacement parts availability 18
Replacement parts warranty 18
Entire written warranty 18
To obtain warranty service 18
Technical support information 18
Disclaimer 18

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
3
TO OWNERS AND INSTALLERS
Install all warning stickers as indicated in this manual
Any failure to install these warning stickers will void your
warranty!
It is STRICTLY FORBIDDEN to remove these stickers!
If the labels are not visible around your pool you can be
sued in case of accident. Follow the information on the
next pages to put them at the right place. You should not
use your swimming pool if the stickers are not in place.
If your stickers get damaged or fall o you can ask for
new ones for free.
WARNING
Your pool is a fun area for family and friends. It is designed to be safe and to last for
many years. On the other hand, neglecting the use and maintenance of your pool
can quickly become dangerous. The pool is subject to wear and deterioration. If not
maintained properly, certain types of excessive or accelerated deterioration can lead
to failure of the pool structure that might release large quantities of water that could
cause bodily harm and property damage. Your pool contains enough water and is
deep enough to pose a real danger to its users. Therefore, it is important to follow
strict safety instructions to allow safe use of this product. Failure to follow the
recommendations listed below may result in serious injury, paralysis or even death.
We suggest you to learn or to refresh the basics of CPR, since you never know when
an accident can occur. Check local municipal laws for additional mandatory rules.
Publications are available that describe the risk of drowning, entrapment, and diving
accidents.
SAFETY RECOMMENDATIONS
•Make sure everyone using your swimming pool is aware of these
recommendations and follow them.
•Never dive or jump. Your aboveground pool is not deep enough to safely allow
diving or jumping. This can result in concussions, paralysis, drowning and
even death.
• No running near the pool. When surfaces are wet and become slippery, it can
result in falls causing serious injuries.
• Never leave a child unattended. It takes only a few seconds for a child to drown.
• Restrict access to the pool by making sure the ladder is removed, locked or
completely lifted. A barrier is necessary to provide protection against potential
drowning and near drowning. That barrier is not a substitute for the constant
supervision of children. If you have a deck overlooking the pool, you must have a
door with an automatic locking system restricting access to water. Do not leave
garden furniture around the pool that could allow access to water. Objects such as
toys, chairs, tables, or similar objects that a young child could climb shall be at
least 4’ (1219 mm) from the pool. Your ltration system (pump and lter) should
be at least 4’ from the edge of your pool.
• Life saving equipment should always be accessible near the pool. Either a 16’
(4.88 m) pole with a grasping handle and a 1/4’’ diameter 50’ rope attached to a
15’’ diameter buoy. Bad or inexperienced swimmers should always use a
life jacket.
• Wait 1 hour before swimming after eating since cramps can occur land lead to
risks of drowning.
• No walking or sitting on top ledges since they have not been designed for this
purpose and can be slippery resulting in dangerous falls.
• Do not use alcohol or drugs that may bias your judgment and diminish
your reexes.
• Do not use your pool if the bottom is not visible, it shall be visible at all time
from the outside perimeter of the pool. At night, it should always be well
illuminated with proper lighting.
• Do not use glass bottles or containers in or around the pool. It can cause
injuries or damage the pool.
• Never use the pool during thunderstorms.
• Keep your pool clean and hygienic as it could cause illnesses.
• Never swim alone, if something happens to you no one will be able to help you.
• A list of emergency telephone numbers shall be posted, such as the nearest
available police station, re station, ambulance, and/or rescue unit. These
numbers are to be kept near the telephone that is the closest to the pool.
IMPORTANT
DANGER
NE PAS PLONGER OU SAUTER
EAU PEU PROFONDE
NO DIVING - NO JUMPING
SHALLOW WATER
DANGER
NE PAS PLONGER OU SAUTER
EAU PEU PROFONDE
NO DIVING - NO JUMPING
SHALLOW WATER
DANGER
NE PAS PLONGER OU SAUTER
EAU PEU PROFONDE
NO DIVING - NO JUMPING
SHALLOW WATER
DANGER
NE PAS PLONGER OU SAUTER
EAU PEU PROFONDE
NO DIVING - NO JUMPING
SHALLOW WATER
L10410
L10410
L10410
L10410
POOL ENTRANCE STICKER POOL LINER STICKER
POOL SAFETY LABEL
Install the large warning sticker on the pool wall at the entrance to the pool so that
everyone can see and read it before entering the pool.
POOL LINER LABEL
Install the small warning stickers on the liner above the water line and on the top
seats on the opposite side of the ladder.
DANGER
NEPASPLONGER OU SAUTER
EAUPEUPROFONDE
NODIVING- NO JUMPING
SHALLOWWATER
L10410
DANGER
NEPASPLONGER OU SAUTER
EAUPEUPROFONDE
NODIVING- NO JUMPING
SHALLOWWATER
L10410
DANGER
NEPASPLONGER OU SAUTER
EAUPEUPROFONDE
NODIVING- NO JUMPING
SHALLOWWATER
L10410
DANGER
NEPASPLONGER OU SAUTER
EAUPEUPROFONDE
NODIVING- NO JUMPING
SHALLOWWATER
L10410
DANGER
NO DIVING - NO JUMPING
NE PAS PLONGER OU SAUTER
SHALLOW WATER
EAU PEU PROFONDE
DIVING OR JUMPING MAY CAUSE:
PARALYSIS, PERMANENT INJURY OR DEATH
PLONGER - SAUTER -COURIR PEUT ENTRAÎNER
PARALYSIE, BLESSURES PERMANENTES
OU LA MORT
THIS SIGN MUST NOT BE DEFACED,COVERED OR PANTED
CET AVIS NE DOIT ÊTRE NI GRIFFÉ, NI RECOUVERT, NI PEINT L10412
APSP-4
PMG-1576
Le Groupe VIF Inc.
CARVIN POOL EQUIPMENT
ÉQUIPEMENT DE PISCINE CARVIN
4000 boul. Casavant Ouest
Saint-Hyacinthe, Québec, Canada, J2S 9E3
DANGER
NO DIVING - NO JUMPING
NE PAS PLONGEROU SAUTER
SHALLOW WATER
EAU PEU PROFONDE
DIVING OR JUMPING MAYCAUSE:
PARALYSIS,PERMANENT INJURY OR DEATH
PLONGER- SAUTER -COURIR PEUT ENTRAÎNER
PARALYSIE,BLESSURES PERMANENTES
OUL A MORT
THISSIGNMUST NOT BE DEFACED, COVEREDOR PANTED
CETAVISNE DOIT ÊTRE NI GRIFFÉ, NI RECOUVERT,NI PEINT L10412
APSP-4
PMG-1576
Le Groupe VIF Inc.
CARVIN POOL EQUIPMENT
ÉQUIPEMENT DE PISCINE CARVIN
4000 boul. Casavant Ouest
Saint-Hyacinthe, Québec, Canada, J2S 9E3

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
4
INSTALLATION
Before starting the installation of your pool, make sure you have all the necessary
tools listed below. Check the contents of each of the boxes containing the parts of
the pool and make sure everything is there before starting your installation. All parts
included in the boxes are important and should all be installed. If parts are left out
from the installation, this could cause serious failure of the pool structure. Once the
installation of a swimming pool is started, it should be completed as soon as
possible.
If a part is missing or defective, please contact your CARVIN®retailer were your
purchase was made.
TOOLS
•Shovel
• Water hose
• Hammer
• Rubber mallet
• Soil Compactor (manual or mechanic)
• Linear level
•Pliers
• Vacuum cleaner
• Gardening rake
• Measuring tape
• Drill, ratchet or adjustable wrench
• Screwdriver bit #3 Phillips or Robertson
• Hexagonal socket 7/16”
•Wheelbarrow
• Punch 3/16” diameter
•Stepladder
• Vinyl covered hook, rope and tent pegs
REQUIRED MATERIAL
• Duct tape 2”
• Nails or rods 8” (number of uprights +1)
• Wall stabilizing hooks (number of uprights)
• Sand (see below quantities)
• Patio slab (equal to the # of uprights)
• Prefabricated cove sections (option)
• Under liner pool carpet
• Plywood sheet ½”, (2x) 3’ x 3’
• Cardboard 16” x 9“
• Wooden plank 2” x 4” of length equal to the radius of the pool
•CARVIN®pool parts
REQUIRED POOL EQUIPMENT
A basic circulation and ltration system MUST BE INSTALLED. This system includes
the following products by installation order:
• A skimmer
• Pool pump
• Filter
• Water return
POOL LOCATION
We highly recommend you hire a certied installer recommended by your retailer
to install your pool. If you decide to install your pool yourself, we recommend it be
done by at least 3 people.
INFORMATIONS REQUIRED
FOR SWIMMING POOL INSTALLATION
POOL SIZE 12’ 15’ 18’ 21’ 24’ 27’
POOL RADIUS 6’ 7’6’’ 9’ 10’6’’ 12’ 13’6’’
FONDATION RADIUS 7’ 8’6’’ 10’ 11’6’’ 13’ 14’6’’
SAND REQUIRED
(TONS)* 1,5 2 3 3,5 4,5 5
* The material required for the foundation should be the nest rock dust possible and can be
mixed with sand.
The installation must comply with the codes of the
authority having jurisdiction and may require permits
for building, plumbing electrical, zoning etc. Check local
municipal laws and rules before starting your installa-
tion, this could inuence the location of your pool.
The Warranty of the Product will be canceled if all instal-
lation requirements and guidelines are not respected.
WARNING
WARNING One of the most important steps is to choose the ideal location for your pool.
This will determine the life expectancy of your pool.
• The ground must have a good drainage and be solid, have a positive slope
(keeping the water away from pool base), should not be on a hollow ground since
this will result in a build up of water, this could jeopardize your foundation and
damage your pool.
•The ground must be free of rocks, pebbles, tree roots, bamboo and cattails.
•Never install your pool in a place where chemicals have been spread, this could
damage the liner and rust the wall.
•Never install your pool on a concrete oor, asphalt, tarpaper, grass, wood, gravel
or clay.
•Position your pool far from trees, electric lines or cables, buildings (house, garage,
etc.). Swimmers could use them for diving and could get seriously injured.
•Never install your pool above buried electrical lines or above a septic tank.
•The pool shall be located a minimum distance of 6ft (1.83 m) from any electrical
receptacle. All 125 volt, 15 and 20 ampere receptacles located within 20’ (6.0 m)
of the pool shall be protected by a ground fault circuit interrupter (GFCI).
The 20’ (6 m) distance is measured via the shortest straight line distance the
supply cord would follow without piercing a oor, wall, ceiling, doorway, window,
or other permanent barrier.
•Do not cover the rail and the bottom of the wall with mulch. The mulch retains
moisture and could help rust the metal wall.
•Do not use foam as part of foundation; this would void the warranty.
IMPORTANT TO CONSIDER BEFORE INSTALLING
1. Follow the installation steps thoroughly without omitting anything. It can result in
serious accidents.
2. Your pool must be level: Your foundation base should have a maximum of ½’’ of
slope. The slope of the oor from the shallow wall towards the deep area shall
not exceed 1’ in 7’ (1: 7, 305 mm: 2134 mm) to the point of the rst slope
change. The slope of the oor from the point of the rst slope change towards the
deepest point shall not exceed 1’ in 3’ (1: 3), (305 mm: 914 mm). The slope
adjcent to the shallow area shall have a maximum slope of 1’ in 3’ (1: 3,
305 mm: 914 mm) and the slope adjacent to the side walls shall have a maximum
slope of 1’ in 1’ (1: 1, 305 mm: 305 mm). The point of the rst slope change
shall be dened as the point at which the shallow area slope exceeds 1’ in 7’
(1: 7, 305 mm: 2134 mm) and be at least 6’ (1829 mm) from the shallow end wall
of the pool.
3. When closing the wall, follow the instructions in our manual using the 2 wall
brackets and all provided hardware (all holes must contain a screw).
4. The prefabricated cove sections should be well compacted. A lack of thoroughness
can result in the liner getting jammed under the rails and perforate. the ground
could deform, making the pool sink in or even burst.
5. The pool was not designed to be buried (inground). The wieght of the soil will
crush the wall inside the pool.
6. No installation should be done on unstable ground, ground with a drainage
problem, ground with movement or instability and at least 10 meters from a tree.
The manufacturer of your Product has no responsibility for any omission of the
installation steps contained in this manual or a non-compliant installation.

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
5
THE FOUNDATION
The foundation is the most important step of the installation of your pool. It will
support the pool for many years. It’s important to be thorough and take your time.
Flatness and compactness of your foundation will have a decisive eect on the
longevity of your swimming pool.
STEP 1
Determine the center point of the pool and insert a peg at that point (after having
considered all municipal laws and your existing installations : deck, patio etc.
Do not remove the peg until step 12.
STEP 4
Level the inside of your circle using the gardening rake and then atten the
surface with the 2” x 4” plank until it is smooth. Do not add soil, use the rake to
atten and even the surface. Compact the area 2 times with a mechanical
compactor
.
Start from center toward the outsides in a circular way.
STEP 5
Setting a 2” x 4“ straight plank on the ground, check your ground level by placing a
linear level on the plank and make sure the ground forming the rim of the basin is
perfectly level. Check every 3’’ to 5” (using an imaginary grid), the bigger your pool,
the more measurements you will have to take. Make sure there are no debris,
pebbles, branches, roots on your foundation. You can use a laser level in order to be
certain that your ground is at.
STEP 6
Drop piles of rock dust on the perimeter (every 4’) that you will then spread out.
Also add a few piles in the center of the pool and spread out to cover entirely.
STEP 2
Dene the sod area to be removed by attaching the end of the tape measure (or
rope) to the center peg, measure the radius of the pool + 12’’ (30 cm), then trace the
outside perimeter on the ground using spray paint.
STEP 3
Remove the sod, branches, rocks, pebbles and weeds by using a mechanical tool
or shovel.
Pool size
+ 12’’ (30 cm)
Foundation size to trace
Make sure the ground is straight from one end to the other
3 to 5’’
Remove the sod on total foundation radius
(Pool radius + 12’’)
Foundation line
Pool size
A non-compliant pool installation, not following the
foundation installation steps and recommendations will
automaticaly void the warranty.
IMPORTANT

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
6
STEP 7
Spread the rock dust on the rim of the circle to a width of 24” (2’) all around including
12” outside and 12’’ inside the rails location. The thickness of the rock dust should be
around 2’’ to 3”.
STEP 10
Spread the rock dust in center of the pool foundation so that level is maintained with
the exterior compacted rock dust. Compacting this part will be done in a subsequent
step just prior to installing the liner.
STEP 11
Measure the diameter from the center of the pool to the interior of the grooves on
the rail on each side of the bottom plates. The distance should equal the radius of
your pool.
When the measurement is good, plant a nail or 8” rod on the exterior center of each
bottom plate so that they can stay in place.
STEP 12
Measure between each opposite bottom plate to make sure your pool is a perfect
circle. You must not miss or skip this step under any circumstances because an oval
pool could cause future problems, and pool can even burst in time.
STEP 8
Damp and pack down the rock dust of the perimeter with your compactor. Once this
is done, measure the level and atness to ensure that the pool will rest on a straight
surface without space under bottom plates or/and rails.
STEP 9
Place bottom plates and rails around the perimeter and assemble together. Do not
push the rails completely in bottom plates. The rail has a graduated scale at each
end, begin by placing to the number 5 which will give you approximately ½” to 5/8”
of space between the center of the plate and the end of the rail. The spacing of both
rails into each bottom plate should be equal at all times.
12’’ interior
Pool size
Approx. 1/2’’ to 5/8’’
(Equal on both sides)
Foundation line or rail location
(12’’ exterior)
Foundation line
Rails and bottom plates
Measure between each opposite bottom
plate to ensure a perfect circle.
(12’ pool as example)
Interior of groove Interior of groove
Plant nail exterior/center
Example of a 12’ pool = 6’ (72”) radius
Pool center

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
7
STEP 2
Reposition bottom plates and rails following steps 11 and 12 (The foundation).
WALL INSTALLATION
Do not install the wall on a windy day. Wait for a calm
windless day. You You must have at least 3 people to
install the wall.
Be careful not to push any sand on or inside the rails
which would make it dicult to insert the wall into it.
WARNING
ATTENTION
STEP 1
Before starting the installation of the wall, make sure you have the following items
in the circle of your pool (inside the rails): two plywood sheets to support the wall,
some sand to make a cove or prefabricated cove sections and a stepladder to be
able to get out once the wall is up and installed.
STEP 2
Note that the skimmer hole and return are located at the starting end of the rolled
metal wall, therefore position the roll to begin the unfolding of the wall of your pool
where you want to position these items.
STEP 3
Place the two plywood sheets inside the circle of the pool close to where you intend
to put the lter and pump. Remove the wall from the box and place it on
a plywood sheet.
STEP 4
Start unrolling the wall by guiding the bottom of the wall into the lower slot of
the rail (already positioned). The rst end of the wall must be in the center of
a bottom plate to allow the installation of the screws so that they are hidden
behind an upright.
STEP 5
We suggest you install the top rails gradually as the wall is unrolled to give more
stability to the metal sheet. It is also recommended to hold and support the top of
the wall until it is fully installed, with the help of several people or by using the vinyl
covered hooks, rope and tent peg attached to the top of the wall to make it stand as
straight as possible.
BASIN ASSEMBLY
Once the wall is completely unrolled and inserted into the bottom rails, you could be
faced with 3 situations :
• The wall seems too long (it is not) See Step 1.
• The wall seems too short (it is not) See Step 2.
• The assembly holes at both ends of the wall are perfectly aligned. Go to Step 3.
STEP 1
If your wall seems too long, the spaces between the rails in the bottom plates should
be enlarged. Gently tap each rail inside of the bottom plate outwards so that the
circumference is slightly enlarged.
Measure the diameter from the center of the pool
to the interior of the grooves on the rails
STEP 2
If your wall seems too short, the spaces between the rails in the bottom plates
should be reduced. Gently tap each rail inside of the bottom plate towards the inside
so that the circumference is slightly reduced.
If you have done one of the two steps (1 & 2) you absolutely have to recheck
the spacing between the rails in each bottom plate to make sure that spacing
is equal in all plates.
PATIO SLABS INSTALLATION (OPTIONAL)
STEP 1
To have a more solid base under the bottom plates, you can install patio slabs under
each plate. To do so, mark the location of each bottom plate and disassemble plates
and rails. Patio slabs must be buried at the same level as the previously compacted
rock dust. All slabs must be even to ground level rmly supported underneath and
level to all others.
Patio slab

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
8
STEP 3
When the assembly holes of the wall are aligned, you will be able to join them
together. To do this, place both ends of the wall on top of each other then place the
two steel bars, one inside, the other outside the wall. To help you align the holes of
steel bars to wall, insert two or three punch or screwdrivers into holes to keep joint
aligned. Then, insert screws and nuts provided for the wall (screw heads inside the
pool and nuts outside); do not tighten them for now.
Make sure all holes have screws and nuts. Once all screws and nuts are in
place, tighten them.
Tighten all the screws without forgetting any, because this could cause an
alignment problem.
The pool must be at on the entire perimeter. A swim-
ming pool that is not entirely leveled can be dangerous
and can collapse.
Screw heads must be inside the pool.
Use a torque wrench of 8.5 Nm (75’’ pd).
IMPORTANT
IMPORTANT
STEP 4
Cover the wall joint by applying two or three layers of 2” (50 mm) duct tape. Make
sure all screw heads are well covered with tape so that the liner is protected from
sharp corners of screws to avoid it from being torn or pierced.
STEP 5
Once the wall is assembled, make a nal check to make sure the pool is perfectly
round. To do this, check the diameter of the pool at dierent places so that each
dimension is identical. If this is not the case, adjust the bottom plates by pushing
them inside or outside accordingly to get a perfectly round pool.
Once the wall is installed check all the rail position. Each rail should be place at the
same number. Ex: 5 all the rail will be adjusted to 5.
COVE ASSEMBLY
STEP 1
If you are using a prefabricated cove, follow the instruction manual provided.
STEP 2
If you are using sand or soil to create the cove, we recommend putting a polyure-
thane plastic sheet to prevent contaminants that may contain sand and/or soil from
aecting the metal wall.
STEP 3
Once the plastic sheet in place, using sand or soil create a triangular shape ledge
along the bottom of the wall of 3’’ to 6’’ (7.5 cm to 15 cm) high by 8‘‘ to 12’’ (20 cm to
30 cm) long.
The cove is not optional, it must be installed (prefabricated or hand made).
STEP 4
Dampen and compact the sand cove. Make sure the center of the pool ground is at
and smooth because the liner will show the slightest defects of the ground.
Duct Tape
Plastic liner
3’’ to 6’’
8’’ to 12’’
Sand cove
(or prefabricated cove)
Pool wall
Bottom rail
Exterior
Interior
1/2'' (13mm) HEX SOCKET
P/N 14072620
Max torque 8.5 N*M (6.3 ft-lbs)
P3 - PHILLIPS DRIVE
P/N 14172209
Max torque 6.3 N*M (6.3 ft-lbs)
7/16'' (11mm) HEX SOCKET
P/N 14455075
Max torque 7.5 N*M (5.5 ft-lbs)
7/16'' (11mm) HEX SOCKET
P/N 14455085
Max torque 7.5 N*M (5.5 ft-lbs)
P3 - PHILLIPS DRIVE
P/N 14455025
Max torque 4 N*M (3 ft-lbs)
Drill at low speed
P3 - PHILLIPS DRIVE
P/N 14455032
Max torque 4 N*M (3 ft-lbs)
Drill at low speed
3/4'' (19mm) HEX SOCKET
P/N 94819A149
Max torque 66 N*M (49 ft-lbs)
3/4'' (19mm) HEX SOCKET
P/N 14455035
Max torque 66 N*M (49 ft-lbs)
P/N 91922A308
P3 - PHILLIPS DRIVE
P/N 14433700
Max torque 3 N*M (2 ft-lbs)
Drill at low speed
P/N 14073852
1/2'' (13mm) HEX SOCKET
P/N 14072620
Max torque 8.5 N*M (6.3 ft-lbs)
P3 - PHILLIPS DRIVE
P/N 14172209
Max torque 6.3 N*M (6.3 ft-lbs)
7/16'' (11mm) HEX SOCKET
P/N 14455075
Max torque 7.5 N*M (5.5 ft-lbs)
7/16'' (11mm) HEX SOCKET
P/N 14455085
Max torque 7.5 N*M (5.5 ft-lbs)
P3 - PHILLIPS DRIVE
P/N 14455025
Max torque 4 N*M (3 ft-lbs)
Drill at low speed
P3 - PHILLIPS DRIVE
P/N 14455032
Max torque 4 N*M (3 ft-lbs)
Drill at low speed
3/4'' (19mm) HEX SOCKET
P/N 94819A149
Max torque 66 N*M (49 ft-lbs)
3/4'' (19mm) HEX SOCKET
P/N 14455035
Max torque 66 N*M (49 ft-lbs)
P/N 91922A308
P3 - PHILLIPS DRIVE
P/N 14433700
Max torque 3 N*M (2 ft-lbs)
Drill at low speed
P/N 14073852
1/2’’ (13mm) HEX SOCKET
P/N 14072620
Max torque 8.5 N*M (6.3 ft-lbs)
P3 - PHILLIPS DRIVE
P/N 14172209
Max torque 6.3 N*M (6.3 ft-lbs)

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
9
GEOTEXTILE INSTALLATION
STEP 1
Deploy the geotextile fabric.
STEP 2
Water the geotextile fabric to spread it out and keep it in place.
LINER INSTALLATION
REFER TO LINER FACTORY INSTRUCTION BEFORE FOLLOWING THIS STEP.
The liner dimensions are usually smaller than those of the pool frame. It is
recommended to spread the liner in the sun for an hour or two before starting
the installation so that the liner can warm up. It will stretch better under these
conditions and facilitate the installation.
Select a liner that meets APSP-4 liner performance requirements.
Do not attempt to install the liner on a cold day without sun.
Avoid to ll the swimming pool with very cold water.
CARVIN®pool can be install with J-Hook and Overlap liner.
*See the retailer for the liner coping clamp strip for the Overlap liner.
STEP 1
Open the liner box.
Do not use sharp tools to open the box.
IMPORTANT
Pool wall
Top rail Top rail
Top rail
(second)
Liner Pool wall
Top rail
(second)
Liner
Pool wall
Top rail Top rail
Top rail
(second)
Liner Pool wall
Top rail
(second)
Liner
J-Hook Overlap*
STEP 2
Take the line out of its box. Unfold it and spread it out under the sun so it can warm
up and stretch.
STEP 3
Inspect the liner, the seams and the whole surface to make sure there are
no holes.
STEP 4
Spread the liner inside the pool with design pattern up. The seam at the bottom
of the liner should be placed in the center of the basin. All other seams must form
parallel straight lines.
Remove your shoes to prevent damaging the bottom of
the liner.
IMPORTANT
Design pattern up
+16°
(61°F)
STEP 5
Make sure the liner is free of wrinkles at the bottom of the pool.

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
10
FASTENING THE LINER ON TO THE POOL WALL
FOR ASSEMBLY WITH A U/J TYPE POOL LINER
STEP 1
The top of the liner has a welded vinyl ange to hang the liner. It is called an J-hook
liner. Open it with your ngers and hang on the top of the wall.
Pool wall
Top rail
Top rail
(second)
Liner
FIRST RAIL INSTALLATION
• Align the ‘‘Check Icon’’ with the center of the wall bolt.
• Press down the rail from the right end to the left.
You might need a rubber mallet to place the upper rails in position and properly lock
the liner in place.
STEP 2
Hang the liner on the wall all around the pool. The liner should be free of any wrin-
kles or creases on the vertical portion on the walls. If this is the case, adjust the liner
by turning the bottom of the liner, or by adjusting the overlap on the wall contour.
STEP 3
As you install and hang the overlap liner, assemble the top rails to solidify the pool.
Position these top rails to be aligned with the bottom rails because the uprights will
have to be installed in top and bottom plates which are the junction between rails.
STRUCTURE ASSEMBLY
UPRIGHT INSTALLATION
Before starting the installation of the uprights, check if the bottom plates are
centered correctly into the rails of each plate. Adjust if necessary.
STEP 1
Insert uprights into each bottom plates. Push the upright down until you hear a click.
STEP 2
Holes are located on each side of each bottom plate to install screws. The installation
of these screws is mandatory to make the assembly even more solid against ground
movements due to freeze/thaw.
Do not cut the excess liner on the outside of the wall of the pool. If disassembly
or reassembly is necessary, a liner that has been cut will be much more
dicult to position. If the excess liner is too long, simply fold it and fasten it
with tape.
SECOND RAIL INSTALLATION
• Rail installation has a ‘‘Clock Wise’’ direction.
• Allign the second rail ‘‘Check Icon’’ with the center of the wall bolt or in the
ajustment area.
Press down the rail from the right end to the left.
X
X
Pool wall
Top rail Top rail
Top rail
(second)
Liner Pool wall
Top rail
(second)
Liner
CLICK!
Do not install these screws for now. Wait until the top seats are positioned in
place to install the screws.

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
11
TOP PLATE INSTALLATION
STEP 1
From the outside tilt the top plate so that the inside part hooks onto the top rail.
STEP 2
Lower the top plate and slide this one over the upright and press down.
STEP 3
Make sure the holes on top plates are aligned with the holes on top of uprights.
Install 1x auto tapping screws (14455032) to assemble the top plates on
the uprights.
TOP LEDGE INSTALLATION
STEP 1
Position all top ledges around the pool structure.
STEP 2
Center the top ledges to the top plates and uprights.
Make sure the uprights are straight before screwing top ledges. Use the corrugation
(fold lines) of the steel wall to guide you on straightness of the uprights.
STEP 3
Before screwing top ledge, pull them towards the exterior of the pool so that the
corners on the interior of the pool are pressed and ush against top plates.
Make sure the round hole is in the screwing zone.
P/N. 14455032
SCREW AT LOW SPEED
Max torque 4 NM / 3FT-LB
PH3 PH3
Pn. 14455110
DRILL AT LOW SPEED
Max torque 4 NM/3FT-LB
Pn. 14455032
DRILL AT LOW SPEED
Max torque 4 NM/3 FT-LB

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
12
STEP 3
Before screwing top ledge cover, pull them towards the exterior of the pool.
Screw top ledges with 2 screws on each side. Use the outermost holes to screw on
the top ledges.
Many holes are on the top plates for assembly, use the one that seems best located
for your installation.
TOP LEDGE COVER INSTALLATION
STEP 1
From the inside of the pool hook the Top ledge Cover on to the Top ledge.
STEP 2
Rotate the Top ledge cover until it seat properly on the top ledge.
P/N 14455110
SCREW AT LOW SPEED
Max torque 4 NM / 3FT-LB
P/N 14455032
SCREW AT LOW SPEED
Max torque 4 NM / 3FT-LB
PH3 PH3
Pn. 14455110
DRILL AT LOW SPEED
Max torque 4 NM/3FT-LB
Pn. 14455032
DRILL AT LOW SPEED
Max torque 4 NM/3 FT-LB
PH3 PH3
Pn. 14455110
DRILL AT LOW SPEED
Max torque 4 NM/3FT-LB
Pn. 14455032
DRILL AT LOW SPEED
Max torque 4 NM/3 FT-LB
1
2
STEP 4
Install the top ledge cover cap by pushing it into place until it clicks.
STEP 5
Install the safety labels as prescribed in Section Warnings of this manual.
FIXING THE FEET TO THE STRUCTURE
Screw a 2x 14455032 on the bottom of the uprights now be installed to solidify the
whole structure and prevent uprights and bottom plates against ground movements
due to freezing / thawing.
P/N 14455032
SCREW AT LOW SPEED
Max torque 4 NM / 3FT-LB
PH3 PH3
Pn. 14455110
DRILL AT LOW SPEED
Max torque 4 NM/3FT-LB
Pn. 14455032
DRILL AT LOW SPEED
Max torque 4 NM/3 FT-LB

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
13
STEP 2
Close skimmer opening on the outside of the pool wall with cardboard and duct tape
to also prevent air from escaping.
Water return outlet
Water return outlet
Duct Tape
Duct Tape
Skimmer
Skimmer
STEP 3
Start the vacuum cleaner. The liner will begin to stick against the wall. If you notice
any wrinkles, smooth out the bottom. To avoid damaging the liner do not wear
shoes for this step.
STEP 4
Start lling the pool with water by using a gardening hose.
During the whole lling process:
•Check for wrinkles in the liner. To prevent the liner from moving, smooth out
any visible wrinkles at the bottom of the pool before there is too much water in
the pool. The slow ow of the gardening hose will allow the liner to stretch and
give you time to put it back in place if you see any wrinkles.
• Inspect the structure regularly. Make sure the rails stay in place and at to the
foundation. Make sure the wall stays in place in the rail.s and no kinks are formed
when the weight of the water pulls on the liner. If the wall kinks, immediately stop
lling with water, investigate and correct the issue with the structure.
STEP 5
When water reaches 4” (10 cm) deep, turn o the vacuum and remove the vacuum hose.
Skimmer
Water return outlet
Remove the hose
4’’
FILLING THE POOL WITH WATER
STEP 1
You can use a vacuum cleaner to remove the air between the liner and the pool wall.
By removing the air, the liner will stretch a little and start sticking to the pool wall.
This will allow you to correct the surface of the liner and remove folds and wrinkles.
Do not use an industrial vacuum cleaner that could suck
the liner and damage it or pierce it.
Make sure the vacuum cleaner nozzle does not have
sharp corner(s) that could damage the liner. Tape the
end of the nozzle to prevent any damage.
Insert the end of the nozzle into the return of the wall
(about 12 in/30 cm). Make sure the nozzle is at least
4 in/10 cm from the cove of the pool so it is not moved
or sucked by the vacuum cleaner.
Tape the vacuum hose to the side of the pool wall with
duct tape. Make sure the return hole is blocked
properly to keep air out. The vacuum must be outside
the pool.
ATTENTION
ATTENTION
ATTENTION
ATTENTION
STEP 6
When water reaches 12” (30 cm) deep, you may use a faster water ow supply.
STEP 7
When water reaches 24” (60 cm) deep, the liner should have stretched properly. Cut
the liner holes for the water return and the skimmer opening.
STEP 8
Install your circulation and ltration system, including the following minimum
equipment:
• A skimmer
• Pool pump
• Filter
• Water return
Make sure to use and maintain the equipment as recommended in their
respective
manufacturers. Do not power up the equipment at this point. If the water reaches
2” bellow the water return and the above equipment is not installed, stop lling the
pool.
To allow natural expansion of the pool, the ow rate at
lling should not exceed 16 GPM.
A basic circulation and ltration system
MUST BE INSTALLED on your pool.
Make sure you follow all local and provincial regulations
when you proceed with pool accessories installation.
The components allowing entry into the pool must be
approved for the safety of users.
IMPORTANT
IMPORTANT
IMPORTANT

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
14
SkimmerWater return outlet
2’’
STEP 9
Complete the lling of the pool until the water reaches 1.5 to 2” below the top of
the skimmer.
STEP 10
You may now power up your circulation and ltration system. Make sure to use and
maintain those equipment as recommended by their respective manufacturers.
1.75’’
STEP 8
Install your circulation and ltration system, including the following minimum
equipment:
• A skimmer
• Pool pump
• Filter
• Water return
Make sure to use and maintain the equipment as recommended in their
respective
manufacturers. Do not power up the equipment at this point. If the water reaches
2” bellow the water return and the above equipment is not installed, stop lling the
pool.
A basic circulation and ltration system
MUST BE INSTALLED on your pool.
Make sure you follow all local and provincial regulations
when you proceed with pool accessories installation.
The components allowing entry into the pool must be
approved for the safety of users.
IMPORTANT
IMPORTANT
INSPECTION
The parts most likely to cause a leakage problem are the skimmer and the water
return. Regularly inspect those areas of these two components to make sure there is
no water leakage on the wall of the pool. Make the necessary repairs to the
protection joints of the skimmer and water return (see replacement of these parts)
to stop any leakage as it may cause rust and seriously damage the pool wall, the
bursting of the pool that could cause signicant damage to your property and/or
your neighbors.
Your pool liner must be inspected regularly for leaks. Also, inspect your wall for
corrosion and scratches. If problems are detected, action must be taken immedi-
ately. Small leaks or holes in the liner can be repaired easily using repair kits sold
at your dealer. Corrosion and scratches on the pool wall must be repaired by using
an anti-rust enameling product. Rub the rusted surface with a wire brush, apply the
anti-rust product and repaint the wall to match the repair to the color of the wall.
WATER CHEMISTRY
The pool water contains several corrosive products for the wall of the pool. It is
important to check that there are no leaks in the liner. Any leaks will cause corrosion
to the pool wall which, if not treated quickly, will reduce the strength of the wall.
The wall could collapse and cause signicant damage to your property and/or your
neighbors and could also cause major injuries to people near or in the pool.
REGULAR CLEANING
Keep the wall and resin structure clean. Always clean chemical deposits that may
appear on exterior surfaces of the pool. Cleaning the surfaces of the pool, structure
and wall, is recommended at least once a year with a cleaning product without
bleach.
Neglecting maintenance of your pool will void the
warranty of your pool
IMPORTANT
TABLE - RECOMMENDED WATER CHEMICAL PARAMETERS
ppm = part-per-million, ppb = part per billion
This pool series is compatible with Carvin®Ollo™ Salt Chlorine Generator; consult the owner’s
manual for ideal pool water salinity levels.
Paramètre Minimum Cible Maximum
Acide cyanurique 30 ppm 80 ppm 100 ppm
Chlore libre 1.0 ppm 3.0 ppm
Chlore combiné
(Chloramine) 0 ppm
pH 7.2 7.8
Alcalinité totale 80 ppm 120 ppm
Dureté calcique 200 ppm 300 ppm
Métaux
(Cuivre, Fer, Manganèse) None
Nitrate None
Phosphate 125 ppb

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
15
WINTERIZING THE POOL
In regions where freezing temperatures occur, it is common practice to close a pool
during the winter months. This is called winterizing.
All our pools were designed to stay outdoors during the winter. However, it is
necessary to follow the following directions to winterize your pool.
A proper winterization should only take a few hours and will make the spring open-
ing of your pool easier.
As winter approaches, the temperature of the water cools, the addition of chemicals
becomes less and less necessary. However, it is necessary to periodically check the
chemical parameters of the water in order to keep the water clean and without
deviations from the recommended values. Failure to respect these values could tar-
nish the pool liner and reduce its life span. It is recommended to winterize the pool
as late as possible (end September/beginning October) when the temperature of the
water is under 10°C (50°F). At this temperature, the proliferation of contaminants is
very slow.
Do not turn o the ltration system until the pool is completely closed. The early
closing of the system could allow the water in the pipes to freeze and break some of
the elements of the ltration system.
INSPECTION
STEP 1
Before the annual closing of the pool, check the chemical parameters of the water
(PH, alkalinity, chlorine…). Pool water with unadjusted parameters will degrade the
liner and could cause rust on the wall.
STEP 2
Check for any leaks in the liner. To make sure, sometime early in September, check
that the water level does not drop in a week period. If a drop in the water level is
observed, there is a leak. Repair the holes in the liner using a repair kit which can
be found at your local dealer. Check for any leaks around the skimmer opening and
water return. If a leak is found, actions must be taken immediately to repair the
problem. Check that the liner is still rmly attached to the top of the wall.
STEP 3
Check the structure of the pool. If corrosion and scratches occur on the pool wall,
you must be repair them by using an anti-rust enameling product. Rub the rusted
surface with a wire brush, apply the anti-rust product and repaint the wall to match
the repair to the color of the wall. Also check that the walljoint (joining the two ends
of the pool wall) is solid and that the screws are tight.
PREPARING THE WATER
STEP 1
Keep average water parameters in the weeks before closing your pool. When closing,
use a pool closure kit sold at your local dealer. This kit contains algaecide and
chlorine specially made for winterizing swimming pools. Using these kits will reduce
the amount of chemical products when you restart your pool in the spring.
Clean the bottom of the pool of any dirt, leaves or sand before lowering the water
level.
Empty your pool so that the water level is between 6’’ and 20’’ (15 cm and 50 cm)
under the water return. The water return hole can be blocked or closed once the
water level is lowered.
The hole under the skimmer must stay opened
Keep the skimmer on the pool. Do not let water accumulate in it. Make sure the
water that will go through the skimmer will drain as far as possible from the pool to
avoid causing ground movements.
For regions where freezing is greater, we recommend lowering the water level
between 15’’ and 20’’. (40 cm and 50 cm) under the water return. Check with your
local dealer to know his recommendations as to the level of water to be kept during
winterization.
Neglecting to follow the winterizing will avoid the
warranty of your pool.
IMPORTANT
It is also recommended to check the water level during autumn once the
winterization is done before the pool water freezes. If the level rises drastically, it is
recommended to empty this water to bring the water back to the acceptable level.
Do not empty the pool completely.
This could cause your liner to move, it will also
put your pool at risk of ying upwind and causing signicant damage to your
property or your neighbors. It could also cause serious injury.
If you have a main drain, it is recommended to use antifreeze specially designed for
swimming pools in order to avoid pipes from freezing. To do so, once the pool is
emptied unplug the pipe that connect the main drain to your ltration system. Make
sure the pipe is above water level (to prevent the pool water from emptying through
the hole). Fill this pipe with antifreeze until you see antifreeze coming out of the
main drain of the pool. (You will not be able to ll the pipe since the water pushed by
the anti-freeze will go into the pool by the principle of communicating vessels.) Make
sure that the pipe remains higher than the water level all winter by tying it to
a top ledge.
WINTERIZING THE FILTRATION SYSTEM
STEP 1
Disconnect all the hoses from the ltration system. Follow the instructions manuals
of the various components of your ltration system to winterize. Store all the
equipment; pump, ladder or other in a protected and closed area.
USE OF A WINTER COVER
STEP 1
For the use of a winter cover, we recommend you ask your local dealer for
information. Since many types of winter covers are available, your dealer can advise
you on the best installation for your pool.
Never leave water in the ltration system. It must be drained to prevent freezing of
water in the system that could damage the components.
Never let water accumulate in the skimmer during freezing periods. It could dam-
age the skimmer and the pool wall could collapse.
The pool is designed to support the weight of water in a horizontal way. Make sure
to remove any amount of snow over 12” (30 cm) on the structure of the pool
(top ledges).
During winter, do not hit a pool lled with frozen water. This could damage the pool.
Never climb on a pool (frozen) during winter. This could move the ice and damage
the liner and the pool structure.

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
16
SPRING OPENING
As soon as the exterior temperature reaches 10°C (50°F) and the pool water is
completely unfrozen, it is time to restart your ltration system on your pool.
STEP 1
Clean your winter cover from any water accumulation, leaves or any dirt that would
have dropped on top of your cover. Take o your winter cover from your pool.
STEP 2
Reposition your ltration system in place and reconnect the hoses to the skimmer
and water return.
STEP 3
Fill the pool with water so that the level reaches the middle of the skimmer.
Check your pool to make sure there is no apparent rust or leaks, especially around
the skimmer and water return. If you see a problem, proceed with repairs as soon
as possible.
STEP 4
Clean the bottom of the pool by vacuuming the leaves and dirt. Set the lter to
“DRAIN” to clean without the water having to go through the lter. By setting
to “DRAIN” the sand in your lter will stay clean and delay the “CLEAN” operation
to later.
Do not empty water completely from the pool unless it is necessary. If you must do
so, do not leave the pool empty for a long period. A sun exposed liner can shrink and
dry. The structure can move if exposed to very windy conditions while the pool is
empty and create a hazardous condition.
STEP 5
Adjust the water parameters of your pool. Contact your local dealer for recommen-
dation on various chemical products to be added in the water for the season open-
ing of your pool.
Make sure the skimmer and water return do not leak. Any leaks could rust the wall
and seriously damage the structure of your pool.
Never pour chemical products through the skimmer. This could cause major
problems and long term damage to your ltration system.

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
17
REMPLACEMENT PARTS
Use the original CARVIN®replacement parts only.
6
9
5
8
2
7
4
13
11
10
12
1
7
3
9

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
18
REMPLACEMENT PARTS
Use the original CARVIN®replacement parts only.
NEWTOWN
# DESCRIPTION PART NB.
52" STEEL
QUANTITY
12 15 18 21 24 27
1UPRIGHT 46037124 8 10 12 14 16 18
2LEDGE 46078359 8 10 12 14 16 18
3BOTTOM PLATE 46025700 8 10 12 14 16 18
4LEDGE SUPPORT 46077490 8 10 12 14 16 18
5LEDGE COVER 46078170 8 10 12 14 16 18
6LEDGER COVER CAP BOU-0362-18 8 10 12 14 16 18
7
RAIL 15’ (UP) 46026371-H 8 10 12
RAIL 15’ (DOWN) 46026371-B 8 10 12
RAIL 24’ (UP) 46026361-H 14 16 18
RAIL 24’ (DOWN) 46026361-B 14 16 18
8AUTOTAPPING SCREW
WITH LOCKING WASHER 14455110 32 40 48 56 64 72
9SELF-LOCKING SCREW 14455032 32 40 48 56 64 72
10 CLOSING SUPPORT 02581536 2 2 2 2 2 2
11 MACHINE SCREW 14172209 1 1 1 1 1 1
12 FLANGE NUT 14072620 1 1 1 1 1 1
13 POOL WALL
19248212 1
19248215 1
19248218 1
19248221 1
19248224 1
19248227 1

CARVIN®SILVER SERIES ABOVE-GROUND POOL | USER MANUAL
19
Le Groupe VIF Inc.
4000, boulevard Casavant Ouest, Saint-Hyacinthe
Québec, Canada, J2S 9E3
www.carvinpool.com
CARVIN®is a registred trademarks of
Le Groupe VIF Inc. in Canada and United States of America.
ENTIRE WRITTEN WARRANTY
This Warranty is the only and the entire written Warranty given by VIF for its Product. No
retailer or his agent or employee is authorized to extend or enlarge on these warranties
on behalf of VIF by any written or verbal statement or advertisement.
TO OBTAIN WARRANTY SERVICE
You must rst contact your authorized CARVIN
®
retailer or distributor. Please refer to
section Customer Information.
Any defect must be reported to an authorized CARVIN
®
retailer or distributor within 72
hours to avoid potential breakage to other equipment, otherwise the warranty will not
be honored.
TECHNICAL SUPPORT INFORMATION
After following the troubleshooting section of this manual and after contacting your
dealer or distributor, if you have any problems with your Product, contact CARVIN
®
Technical Support.
AMERICA
Email : [email protected]
Phone : 1 450 250-4500 option 2
Fax : 1 450 250-4501
Toll Free : 1 866 979-4501
Mail : CARVIN
®
POOL EQUIPMENT
Technical Support
4000 boul. Casavant Ouest,
Saint-Hyacinthe, Québec, Canada, J2S 9E3
DISCLAIMERS
This Product is not for sale or for resale where prohibited by law or regulations.
The provisions contained in these written warranties are not intended to limit, modify,
take away from, disclaim or exclude any warranties set forth in or the operation of The
Consumer Products Warranties Act, 1977 (Saskatchewan), The Consumer Product
Warranty and Liability Act (New Brunswick), The Consumer Protection Act (Quebec), or
any other similar provincial or federal legislation.
VIF shall not be liable for any statement made or published, written or oral, that is mis-
leading or inconsistent with the facts published in the documentation or specications
provided by VIF.
CONSUMER INFORMATION
Authorized CARVIN®retailer or distributor personnel are trained professionals.
They should be able to answer any question you may have. If you encounter a
problem that your retailer or distributor does not solve to your satisfaction, please
discuss it with the retailer’s or distributor’s management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved in this way.
If you are dissatised with the decision made by the retailer’s or distributor’s
management, contact the CARVIN®technical support.
When you write or call, please provide the following information:
• Product model, serial number and date code;
• Name of retailer or distributor who sold the Product to you;
• The original proof of purchase showing the date of purchase;
• Your name, address and telephone number;
• A detailed description of the problem; and
• If sending an email, any relevant photos of the Product and its surroundings.
WARRANTY
Le Groupe VIF Inc. (“VIF”), owner and manufacturer of the CARVIN®Pool Equipment
brand, gives the following written Warranty on each new Product manufactured by
or on behalf of VIF and distributed for sale in America.
VIF guarantees that each new Product will be free from any defects, in material
or workmanship, for the Warranty period set below, under normal use and main-
tenance. If any defects should be found in a Product within the period set below
and when VIF acknowledges that such defects are attributable to faulty material or
workmanship at the time of manufacturing, at its discretion VIF will replace or repair
with a new part or the CARVIN®equivalent, at no cost to the consumer for parts and
labour.
The Warranty Period coverage starts from the original date of sale or when the unit
is rst installed as a demonstrator.
Product
Model
Non-Commercial
Warranty Period
Warranty
Coverage
975282## 30 Years
First 5 Years 100%
Last 25 Years 50%
The actual Product item number may vary from the Product model number which may include a sux
for color, packing options or else.
This Warranty covers:
• Any Product purchased from a CARVIN®retailer or distributor authorized to sell
that product in America.
• Any Product on which required maintenance services have been performed
as prescribed in this manual.
This Warranty does not cover:
• Any repairs required as a result of collision, striking any object, frost, acts of God,
careless use, misuse, improper installation, or lack of maintenance described
in this manual;
• Any Product modied, altered, disassembled or remodelled;
• Shipping related costs to and from the manufacturer;
• Installation and removal related costs; and
• Normal maintenance services or water chemistry analysis service described
in this manual.
This warranty is non-transferable and applies only to the rst retail purchaser, and
only during the period when the rst retail buyer occupies the place where the
product was originally installed.
REPLACEMENT PARTS AVAILABILITY
Replacement parts are available through your CARVIN®retailer or distributor.
REPLACEMENT PARTS WARRANTY
New CARVIN
®
replacement parts sold to a consumer or installed by an authorized
CARVIN
®
retailer which are not covered by this Warranty are guaranteed for a period of
3 months, however, this Replacement Parts Warranty does not apply to any replacement
parts modied, used with, or installed on a Product for which the replacement parts
were not intended.
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