Celio Redfly mobile dock User manual

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REDFLYMobileDockingStation
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YourEssentialSmartphoneCompanion
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Contents
WelcometoREDFLY!................................................................................................................................5
GettingStarted.............................................................................................................................................5
InstallationOverview ..........................................................................................................................5
WhichWindowsMobilephonedoIhave? ......................................................................................6
InstallingOTA(OvertheAir)onWindowsMobileSmartphones.........................................6
InstallingfromaComputertoWindowsMobileSmartphones .............................................6
UpdatingtheFirmwareontheREDFLYMOBILEDOCK............................................................7
InstallingOTA(OvertheAir)onBlackBerrySmartphones.....................................................7
InstallingfromaComputertoBlackBerrySmartphones .........................................................8
InstallingtheFirmwareUpdateUtilityonBlackBerrySmartphones .............................. 11
ConnectingviaUSBtotheREDFLYMOBILEDOCK.................................................................. 14
ConnectingviaBluetoothtotheREDFLYMOBILEDOCK...................................................... 15
PairingviaBluetoothonWindowsMobilePhones .................................................................. 15
PairingonBlackBerryPhones........................................................................................................... 18
WhatisMyPhone’sName?................................................................................................................. 20
OnWindowsMobileTouchScreenPhones: ........................................................................... 20
OnWindowsMobileNon‐touchScreenPhones: .................................................................. 21
OnBlackBerryPhones: .................................................................................................................... 21
RefreshingtheBluetoothList ............................................................................................................ 21
RemovinganAuthorizedREDFLYMOBILEDOCK.................................................................... 21
OnWindowsMobilePhones.......................................................................................................... 21
OnBlackBerryPhones...................................................................................................................... 21
DisconnectingBluetoothConnections........................................................................................... 22
REDFLYMOBILEDOCKSettings....................................................................................................... 22
SettingsonWindowsMobilePhones ........................................................................................ 22
BluetoothOptions ......................................................................................................................... 22
Rejecttheconnection .................................................................................................................. 23
Askwhethertoconnect.............................................................................................................. 23

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ConnectAutomatically(Default) ............................................................................................ 23
ScreenDisplayInformation................................................................................................................ 23
WindowsMobileTouchScreenDisplays................................................................................. 23
WindowsMobileNon‐touchScreenDisplays........................................................................ 23
BlackBerryScreenDisplays........................................................................................................... 24
WorkingwiththeREDFLYMOBILEDOCKDisplay .................................................................. 24
StatusIcons........................................................................................................................................... 24
REDFLYMobileDockSystemTray............................................................................................. 24
Internet: This opens an internet browser session............................................................ 24
REDFLYMOBILEDOCKTrayIconSymbolDescription................................................ 25
UsinganExternalDisplayorProjector..................................................................................... 25
SelectingScreenResolution...................................................................................................... 25
UsingExternalDevices .................................................................................................................... 25
UsingaFlashDrive ............................................................................................................................ 25
UsingExternalDriveswithBluetooth....................................................................................... 26
UsinganExternalMouse................................................................................................................. 26
UninstallingREDFLYSoftwareOnWindowsMobileSmartphones.................................. 26
OnTouchScreenPhones................................................................................................................. 26
OnNon‐touchScreenPhones: ...................................................................................................... 26
OnBlackBerryPhones: .................................................................................................................... 27
CustomerService .................................................................................................................................... 27
CustomerSatisfactionPolicy......................................................................................................... 27
ProductWarranty .............................................................................................................................. 27
UsingtheREDFLYMOBILEDOCKSafely ...................................................................................... 28
ProperCareoftheREDFLYMOBILEDOCK ............................................................................ 28
CleaningtheREDFLYMOBILEDOCK......................................................................................... 28
AdapterSafety ..................................................................................................................................... 28
USBConnectingCableSafety......................................................................................................... 29

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RadioSafety .......................................................................................................................................... 29
MedicalSafety...................................................................................................................................... 29
TravelSafety......................................................................................................................................... 29
BatterySafety....................................................................................................................................... 29
REDFLYMOBILEDOCKSpecifications .......................................................................................... 30
CelioCorpEndUserLicenseAgreement ...................................................................................... 31
RegulatoryCompliance......................................................................................................................... 33
FCCRadioFrequencyExposureStatement............................................................................. 33
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5
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WelcometoREDFLY!
MeettheREDFLY™MobileDock—theessentialSmartphonecompanion.TheREDFLYMobileDockwill
greatlyenhanceyourproductivitywithitsaccesstoalargerscreenandkeyboardaswellasits
connectivityoptions.Likeagreatassistant,theREDFLYMOBILEDOCKsimplifiesandacceleratesgetting
yourworkdone.
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UsingtheREDFLYMobileDockisassimpleasusingyoursmartphone—becauseitisyoursmartphone!Itis
notacomputer;itprovidesaccesstoalargerscreenandkeyboardforyoursmartphone.Master
multitaskingandtalkonyourphonewhileusingemail,contactmanagement,documentaccess,SMS,
Facebook,Twitterandallyourfavoritemobileapplications.Bemoreproductiveasyoutypetwiceasfast
withfewererrors.Allthefamiliarsmartphonefeaturesactexactlythesame,sothere’snolearningcurve.
UsingtheREDFLYMOBILEDOCKprovidespeaceofmindsinceyoudon’thavetoworryabout:
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•Constantlysynchronizingdatayetagainwithyourphonetoanotherdevice
•Learningyetanothersetofapplications,procedures,andoperatingsystem.
•Protectingyetanotherdevicefromviruses,malwareandotherthreats.
•Losingcompanyorpersonaldataonyetanotherdevice.
•TheREDFLYMOBILEDOCKsimplifiesyourworkdaybycompletelyleveragingyourfamiliar
mobileapplicationsonthesmartphonebecauseoftheaccesstoalargerscreenandkeyboard.
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GettingStarted
TobeginusingtheREDFLYMOBILEDOCK,youneedtoinstallsoftwareonyoursmartphoneandinsure
thatthefirmwareontheREDFLYMOBILEDOCKisthelatestversionavailable.Youcanchoosetoinstall:
•Over‐the‐Airdirectlytoyoursmartphone
•FromyourcomputerusingActiveSyncforWindowsMobilephonesorDesktopManagerfor
BlackBerryphones
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TosetupyourREDFLYMOBILEDOCKforthefirsttime,youneedtohaveready:
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1. YoursupportedsmartphonewithanactiveInternetconnectionORacomputerwithMicrosoft
ActiveSync(orWindowsMobileDeviceCenteronVistasystems)forWindowsMobilephonesor
DesktopManagerforBlackBerryphonesandanInternetconnection.
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2. Yoursmartphone’sUSBconnectingcable.(Contactyourlocalretailerforareplacementifyoudo
nothavethiscable.)
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3. YourREDFLYMOBILEDOCK.
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InstallationOverview
Theinstallationprocessinvolvestwoparts.First,anapplicationisinstalledonthesmartphonethatallows
ittocommunicatewiththeREDFLY™MobileDock.Second,thefirmwareversionthatrunsontheREDFLY
MOBILEDOCKischeckedandthenupgraded,ifnecessary,tothelatestapprovedversion.Afterupgrading
thefirmwareontheREDFLYMOBILEDOCKdevice,youmayconnectittooneofthesupportedphones.

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WhichWindowsMobilephonedoIhave?
Therearejusttwosimplethingstodetermine.Ifyouinteractwiththeglassscreenonyourphoneusinga
stylusoryourfinger,thenyouhaveaTouchScreenphone.Andifyoudon'tinteractwiththeglassscreen,
thenyouhaveaNon‐touchScreenphone.IfyouhaveaTouchScreenphone,thenyourphoneuses
WindowsMobileProfessional.IfyouhaveaNon‐touchScreenphone,thenyourphoneusesWindows
MobileStandard.Thisisimportantasitwillmakeadifferenceonwhichselectionyoumakeduringthe
downloadprocess.
InstallingOTA(OvertheAir)onWindowsMobileSmartphones
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1. Onyourphone,launchabrowserandgotohttp://m.celiocorp.com/install.
2. Clickonthelinkthatdescribesyourphone(touchscreenornon‐touchscreen).
3. Onthepagethatfollows,readtheCelioCorpEnd‐UserLicenseAgreementandscrolltothe
bottomofthepage.ClickontheIAccepttheLicensebuttontoproceed.Inaddition,youmayselect
tosubscribetooneofthecompanynewslettersbycheckingthebox(s)andprovidingyouremail
address.WerecommendselectingtheSoftwareUpdatesemailataminimum,inordertobe
proactivelynotifiedofREDFLYphonedriverandfirmwareupdates.
4. SelecttheDownloadNowbuttontotransfertheappropriatefiletoyoursmartphone.
5. Followthedirectionsonyourphonescreentocontinuetheinstallation.Youwillbe
promptedtosavethecabfiletotheMyDocumentsfolderonyourphoneandtoopenthefileafter
download.YoumaysavethefiletoanalternatelocationbyclickingontheSaveAsbutton.Then
selectYestocontinue.
6. Oncethedownloadiscomplete,youwillbepromptedtotrustthecabfileinstallation.
SelectYestocontinue.
7. Whentheinstallationiscompleteyouwillbepromptedwithamessageboxtorestartthe
phone.SelectYestocontinue.IfyouselectNo,theREDFLYservicewillnotbeactive,andyouwillbe
unabletoconnectyourphonetotheREDFLYMOBILEDOCKuntilyourestartit.
8. Afterthephonerestarts,youmayconnecttheREDFLYMOBILEDOCKtothephoneviathe
USBcablethatcamewithyourphone.TheREDFLYMOBILEDOCKwilldetectthephoneconnection
andthedisplaywilltransfertotheattachedscreen.
InstallingfromaComputertoWindowsMobileSmartphones
1. Onyourcomputer,gotohttp://www.celiocorp.com/install.
2. Clickonthelinkthatdescribesyourphone(touchscreenornon‐touchscreen).
3. Onthepagethatfollows,readtheCelioCorpEnd‐UserLicenseAgreementandscrolltothe
bottomofthepage.ClickontheIAccepttheLicensebuttontoproceed.Inaddition,youmayselect
tosubscribetooneofthecompanynewslettersbycheckingthebox(s)andprovidingyouremail
address.WerecommendselectingtheSoftwareUpdatesemailataminimum,inordertobe
proactivelynotifiedofREDFLYphonedriverandfirmwareupdates.
4. SelecttheDownloadNowbuttontotransfertheappropriate.cabfiletoyourcomputer.
5. PoweronthephoneandconnectittoyourcomputerusingitsUSBconnectingcable.
6. UsingMicrosoftActiveSync4.5onWindowsXPorWindowsMobileDeviceCenter6.1on
Vista,transferthecabfileyoudownloadedtothephone.Youmayclosethebrowserwindowwhen
thedownloadiscomplete.
7. Onyourphone,useFileExplorerandlocatethefileyoudownloaded.Clickonthecabfileto
begintheinstallationprocess.Followtheon‐screeninstructions,clickingYestotrustandacceptthe
installationfile.
8. Next,anypreviousversionsofthedriverwillberemovedifoneispresent.ClickOKto
continue.

7
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9. Whentheinstallationiscomplete,youcanclickOKintheupperrightcornerofthedialogto
closethemessagethatindicatesthefilewassuccessfullyinstalled.
10. Whentheinstallationiscompleteyouwillbepromptedwithamessageboxtorestartthe
phone.SelectYestocontinue.IfyouselectNo,theREDFLYservicewillnotbeactive,andyouwillbe
unabletoconnectyourphonetotheREDFLYMOBILEDOCKuntilyoulaterrestartit.
11. Afterthephonerestarts,youmayconnecttheREDFLYMOBILEDOCKtothephoneviathe
USBcablethatcamewithyourphone.TheREDFLYMOBILEDOCKwilldetectthephoneconnection
andthedisplaywilltransfertotheattachedscreen.
UpdatingtheFirmwareontheREDFLYMOBILEDOCK
Inordertoinsureproperfunctionalitywiththelatestsupportedfeaturesandmobiledevices,itis
importanttohavethecorrectversionofthefirmwareinstalledontheREDFLYMOBILEDOCK.Eachtime
thephoneisconnectedtotheREDFLYMOBILEDOCK,abriefversioncheckismade.IftheFirmware
Updateagentonthephonedetectsanolderversionofthefirmwarethaniscurrentlyrecommended,you
willbepromptedwithadialogtoUpdatetheFirmwarenow.ChooseYestocontinueandfollowthe
on‐screendirectionsonthephone.TheREDFLYMOBILEDOCKwillthenbeflashedwiththeappropriate
firmwareversion.YouwillseeaprogressbaronthescreenattachedtotheREDFLYMOBILEDOCKasthe
installationcontinues.Whencomplete,theREDFLYMOBILEDOCKwillautomaticallyrestartandreconnect
tothephone.IftheconnectionisnotmadeaftertheREDFLYMOBILEDOCKrestarts,simplydisconnect
theUSBcableandreconnectittobeginusingyourREDFLYMOBILEDOCK.
InstallingOTA(OvertheAir)onBlackBerrySmartphones
1. Onyourphone,launchabrowserandgotohttp://m.celiocorp.com/install.
2. ClickontheBlackBerrylink.
3. Next,readtheCelioCorpEnd‐UserLicenseAgreementandscrolltothebottomofthepage.
ClickontheIAccepttheLicensebuttontoproceed.Inaddition,youmayselecttosubscribetooneof
thecompanynewslettersbycheckingthebox(s)andprovidingyouremailaddress.Werecommend
selectingtheSoftwareUpdatesemailinordertobeproactivelynotifiedofREDFLYphonedriverand
firmwareupdates.
4. SelecttheDownloadNowbuttontotransfertheappropriate.jadfiletoyourphone.
5. Afterthefileistransferred,thedownloadprocessonthephonewillbegin.SelectDownload
tobegintheREDFLYapplicationinstallation.
6. 


7. Ifapreviousversionofthesoftwareexists,selectYestoreplacetheexistingversionwith
thenewversion.

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
8. Thedownloadwillcontinue.



9. Ifthisisafirsttimeinstall,selectRuntocompletetheinstallation.Ifapriorversionwas
installed,thedevicemustberebootedtocompletetheinstall.

 

10. Oncethephonehasbeenrestarted,ortheapplicationRun,adialogrequestingchangesto
thecontrolpermissionswillbedisplayed.ClickViewtolistthechanges,orselecttheBlackBerryLogo
MenukeyandselectSave.ThephonemaynowcommunicatewiththeREDFLYMOBILEDOCKviathe
USBconnection.


InstallingfromaComputertoBlackBerrySmartphones
TheseinstructionsassumethatyouhavepreviouslyinstalledBlackBerryDesktopManagerv5.0toyour
computer.Thisapplicationisavailablefrom:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22.

1. Onyourcomputer,launchabrowserandgotohttp://www.celiocorp.com/install.

9

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2. ClickontheBlackBerrylink.

3. Onthepagethatfollows,readtheCelioCorpEnd‐UserLicenseAgreementandscrolltothe
bottomofthepage.ClickontheIAccepttheLicensebuttontoproceed.Inaddition,youmayselect
tosubscribetooneofthecompanynewslettersbycheckingthebox(s)andprovidingyouremail
address.WerecommendselectingtheSoftwareUpdatesemailinordertobeproactivelynotifiedof
REDFLYphonedriverandfirmwareupdates.
4. SelecttheDownloadNowbuttontotransfertheREDFLY.zipfiletoyourcomputer.Closethe
browserwindowwhenthedownloadiscomplete.
5. Unzipthefileonyourcomputer,andcopythetwofilestothelocationusedbyDesktop
Managertoinstallapplicationstoyourphone.

6. PoweronthephoneandconnectittoyourcomputerusingitsUSBconnectingcable.

7. LaunchDesktopManageronyourcomputer,andallowittocompleteanysynchronization
activitiesneeded.SelecttheApplicationLoaderandclickStartintheAdd/RemoveApplications
frame.
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

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8. Aftertheapplicationandsystemconfigurationchecksarecomplete,locateandselectthe
REDFLYandtheFirmwareInstallationUtilityapplicationsbyscrollingdownthelist.Ifthese
applicationsarenotlisted,selectBrowseandlocatethefolderwheretheunzippedfilesweresaved.
Selecttheseitemsinthelist.


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9. SelectNextandthenFinishtomovethefilesfromthecomputertothephone.Whenthis
processiscomplete,youshouldseeamessagethatindicatesthat“Theloadingoperationwas
successful.”



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10. Theinstallationprocessnowbeginsonthephone.ClickDownloadtocontinue.



11. Ifapreviousversionofthesoftwareexisted,selectYestoreplacetheolderversion.A
progressdialogforthedownloadprocesswillbeshown.

 

12. Ifthisisafirsttimeinstall,selectRuntolaunchtheREDFLYprogram.Ifapreviousversion
wasinstalledthephonemustberebootedtoproperlystarttheREDFLYapplication.
