CellBounce CB34U User manual

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CB34U Gateway Quick Start Guide
1) Place the Unit
In order to ensure proper communication with the existing 3G Alarm Panel, find a suitable
location for the CB34U Gateway by following the placement installation guidelines below:!
•Within the residence, in an elevated location approximately 3-6 feet above the ground,
such as on top of a shelf or cabinet !
•On a flat surface, with the 4 LED indicators and Silence button pointing upwards
towards the ceiling!
•Within approximately 50 feet of the existing Alarm Panel !
•In a location that ensures the device can remain permanently located/undisturbed, and
accessible only when necessary !
•Within reach of an electrical outlet !
NOTE: Do not connect to a receptacle that is controlled by a switch
Introduction
The CB34U Gateway is a plug-and-play solution that provides upgraded
LTE connectivity to an existing 3G-based Alarm Panel.!
This CB34U Gateway has been pre-programmed at the factory with the
specific CellBounce network parameters and credentials required to
seamlessly set itself up and communicate with the LTE network and
Central Station.!
The simple installation process only requires the end-user to plug the
CB34U into a working power outlet. After successful installation, all
features and functionalities of the existing Alarm Panel will remain and
the CB34U Gateway will relay information to and from the Alarm Panel to
the LTE network. !
2) Begin Self Installation
1. Connect the CB34U AC Adaptor to a power outlet !
2. Upon plugging in the device, it will go through a self-
installation process. The Power and Status LEDs will
turn Green!
3. After approximately 60 seconds, the 3G and 4G LTE
LEDs will begin blinking Yellow. This shows that the
device is establishing connectivity to the existing
Alarm Panel and the 4G LTE network. !
4. Wait until the 3G and 4G LTE LEDs both turn Green!
•If both LEDs turn Green, the CB34U Gateway has
completed the installation process and is connected
for normal operation!
•If either 3G or 4G LTE LEDs turn Red, visit the
Troubleshooting section of this Quick Start Guide!
•If either 3G or 4G LTE LEDs remain blinking Yellow
for more than 10 minutes after plugging in the
device, visit the Troubleshooting section of this
Quick Start Guide!
3) LED User Interface and Audible Alerts
LED #1
Power Status
Condition
LED Indication
Audible Indication
Power OK
Solid Green
N/A
Power Lost (running on battery)
Yellow slow blink
Once every 60 seconds
Power Lost (running on battery silenced)
Red slow blink
Off
LED #2
4G LTE Signal
& Connectivity
Condition
LED Indication
Audible Indication
Connected to AT&T Network
Solid Green
N/A
Transmitting/Receiving data
Green slow blink
N/A
Not Connected to AT&T Network
Solid Red
Once per minute
Not Connected to AT&T Network (silenced)
Red Slow Blink
Off
LTE has low signal quality
Yellow slow blink
N/A
Power Lost (running on battery)
Off
N/A
LED #3
3G Signal &
Connectivity
Condition
LED Indication
Audible Indication
Connected to Alarm Panel
Solid Green
N/A
Not Connected to Alarm Panel
Solid Red
N/A
Transmitting/Receiving data
Green slow Blink
N/A
Broadcasting
Yellow slow blink
N/A
Power Lost (running on battery)
Off
N/A
LED #4
Status &
Trouble
Conditions
Condition
LED Indication
Audible Indication
No Trouble
Solid Green
N/A
No Trouble - Power Lost (running on battery)
Off
N/A
Tamper
Solid Yellow
Once every 10 seconds
Tamper Silenced
Yellow slow blink
Off
Low Battery/battery disconnected
Solid Red
Once every 10 seconds
Low Battery Silenced
Red slow blink
Off
Tamper + Low Battery
Red/Yellow Fast blink
Once every 10 seconds
Tamper + Low Battery Silenced
Red/Yellow slow blink
Off

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CB34U Gateway Quick Start Guide
6) Device Specifications
5) Replacing the Battery
If the battery is damaged or unable to charge properly, a trouble condition will appear
via the Status LED turning Red. !
First, ensure that the battery is properly connected and AC Power has remained ON for
at least 48 hours. If the trouble condition still exists, the battery may need to be
replaced.!
To replace the battery, remove the rear cover to expose the battery, then replace with a
RT645 SLA battery. Note the correct orientation of the battery and polarity of the wires.!
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.!
#!
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:!
⁃Reorient or relocate the receiving antenna.!
⁃Increase the separation between the equipment and receiver.!
⁃Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.!
⁃Consult the dealer or an experienced radio/TV technician for help.!
Unauthorized modification of the Radio is prohibited; user that changes or modifications not
expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.!
Troubleshooting Scenarios
Recommended Next Steps
Power LED = Blinking Yellow or Red
Confirm that the power cable is plugged in
Confirm that the breaker/switch for the outlet is on
4G LTE LED = Solid or Blinking Red
Try re-locating the CB34U to another suitable location with better LTE
reception
3G LED = Solid Red
Confirm that the alarm panel is powered on
Try re-locating the CB34U closer to the Alarm Panel
Status LED = Solid or Blinking Yellow
Ensure the back cover is tightly secured
Status LED = Solid or Blinking RED
Ensure the battery is properly connected
4) Troubleshooting
If any of the troubleshooting scenarios persist even after taking action on the recommended next steps,
contact your Alarm Service Provider for further information.
Operating Temperature
0 - 50° C
Storage Temperature
-20° - 60° C
Operating Humidity
93% RH Max. (Non-Cond.)
Power Adapter
120v AC; 12v DC, 0.5A
Battery
RT645 Sealed Lead Acid; 6V 4.5AH
Battery Life
6 - 8 years
Installation Range to Alarm Panel
50 feet (maximum)