CELLRETURN WHEROES User manual

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CELLRETURN
User Manual
Model Name
SM-S1031
Part no. ‘31XX3-PT0028’ (REV1.0)
www.cellreturn.com
store.cellreturn.com
This product is a beauty device, not a medical device.
Make sure to read the
“Safety Precautions”
before use and use it accurately.

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Table of Contents
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Precautions on Safety
Precautions on Skin Safety
Precautions on Product Safety
Precautions on Use
Warnings and precautions for charging
Warnings and precautions on usage
Warnings and precautions on battery
Warnings and precautions on product storage
Product storage and management
Disclaimers
Q&A
Before Use
Features
Name of Parts
Far Infrared & LED Array
Speci󽘀cation
Components

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Instructions
How to Use
Mode
Cleaning After Use (Cleaning / Storage)
How to Charge
LED Indicator
Power Bank function / Battery
Troubleshooting
Checklist before failure report
Warranty
Others
Liabilities of charged service (Costs borne by customers)

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Precautions on Safety
Please keep the precautions!
Precautions are classified into “Reference,” “Caution,” and “Warning” and
they refer to the following:
These symbols are marked to call attention to the operation details
that may have a risk of danger if not followed properly. Parts with these
symbols must be read carefully and you must follow the according
instructions to avoid any danger.
Reference
Matters to note on the functions
Caution
There is a risk of mild injury or product damage if instructions are
not followed.
Warning
There is a risk of serious injury or product damage if instructions are
not followed.
After reading this user guide, keep in a safe place for future reference.

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Precautions on Skin Safety
· Abnormal skin condition or hot skin (ex : after drinking, sunburn, right after
outdoor activities such as golf, right after workout, sauna, lower-body
bathing, peeling, etc.)
· Sensitivity to light, including sun allergy
· When using cosmetic products or drugs that cause dry skin
· During pregnancy
Do not use in any of the following
cases:

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Precautions on Skin Safety
Consult with a physician in any of the following cases:
· Cancer I Cardiovascular disease I Endocrine system disorder I
Sensory nervous system disorder
· Infectious disease I Epileptic I Systemic lupus I Skin problems
· Abnormal lung function or heart disease
· If you are taking any medicine due to hormonal imbalance
· If you have any other diseases or disorders and have any signs of
disorder in your body
* For inquiries, please contact the place you purchase.

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How to use safely
Keep out of reach of the children and
do NOT let them operate the device.
Do not place on materials prone to
deformation at high temperature, such
as leather sofas or latex mattresses.
Precautions on Product Safety
Do not apply strong force or excessive
weight. Do not disassemble or modify
the inner part of the device.
Read the instructions carefully before
use.
Remove any metal jewelry from the area
the device would touch before use.
Do not use alcohol, benzene, acetone
or other chemicals.

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Precautions on Use
* For inquiries, please contact the place you purchase.
Warning
· Do not use or charge for long hours on or under the blanket, electric heating pad,
or carpet.
– Internal temperature increase may cause damage or fire.
Caution
· Stop using if there is smoke or strange odor.
Turn the power off immediately, remove the charger adapter and contact the
Place you purchase.
– Continued use may result in fire or electric shock.
· Do not damage, modify, bend, twist, or apply heat to the charger adapter or USB cable.
– Damaged cord may cause fire or electric shock.
· Do not put conductor materials in the electrical outlet when the charger adapter
is plugged in.
· Do not touch directly after unplugging the charger adapter.
– It may result in electric shock.
· Unplug the charger adapter by pulling the plug, not the cable.
– Pulling the cable may cause damage or short circuit.
· Not recommended for more than 2 hours of use while charging, as it can damage
the battery.
Warnings and precautions for charging

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Warning
· Do not disassemble, alter or modify the product.
– Malfunction may cause fire, electric shock, or injury.
· Be careful that the product contains the magnetic material, which
may affect the credit card.
· This product is not waterproof. Keep away from moisture.
· Do not touch the charger cable with wet hands.
– It may result in electric shock.
· Recommended to be used on a chair or flat surface. Do not use near materials
prone to deformation at high temperature.
· Do not cover the product with a blanket when it is operating.
· Do not drop or apply strong force. – Keep away from vibrations or magnets.
· Unplug the power cable by pulling the plug, not the cord.
– Pulling the cord may damage the electric cable or cause the device to fall.
· Beware when using in dry air.
– Be aware of static electricity when using in a place with dry air.
– Static electricity can be prevented by touching metal before using the product.
· Do not place near heat or fire.
· Do not use or store near flammable materials.
– It may cause fire or explosion.
· Do not use high voltage electrical products (e.g. electric mosquito bats) near the
device.
– Electrical shock may damage to the product.
· Do not shine the light on pets or other objects.
· Be careful not to get hurt by dropping the product while carrying.
Warnings and precautions on usage

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Warnings and precautions on battery
Precautions on Use
Notice
Warning
· Damaged battery may result in explosion.
· Do not apply strong force, put in water, or keep or use for long hours in the car or
sauna.
· Built-in battery cannot be removed or replaced arbitrarily by the user. Improper
battery exchange may result in explosion.
· Battery shall be disposed in accordance with the local disposal procedures.
Caution
· This product has the battery built into the device.
Fully charge the battery before first use.
· Batteries are consumable items, therefore battery life decreases over time.
· Charging time may change depending on the remaining battery time,
temperature, or other conditions.
· Built-in battery cannot be removed or replaced arbitrarily by the user. In such
case, guaranteed service shall not apply.
· When it is necessary to remove or replace the battery, always visit the designated
service center.
· Removing or replacing the battery in a normal product may incur a service fee.
* For inquiries about battery replacement, please contact the place you purchase.
It takes approximately 10 hours 30 minutes to fully charge a depleted battery
(main body + Y pad), and the power consumption is 45W.

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Warning
· Keep away from heater or high temperature.
– There is a risk of fire.
· Do not store near electric heater or at high temperatures.
– There is a risk of fire or damage.
· Do not store in humid, dusty or sooty areas.
– There is a risk of fire or electric shock.
Caution
· Do not expose to direct sunlight.
· Do not store above 35℃, below 5℃, or in humid areas.
(Keep away from high/low temperatures or humidity.)
Warnings and precautions on product storage

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Precautions on Use
· If the charging cable falls in water, do not touch and disconnect the adapter
immediately.
· Careful attention should be paid to keep the product away from children’s
reach.
· Do not place the cable near a heated surface.
· In case of long-term storage, charge the product at least every 3 months to
maintain battery life.
· Do not poke between the gap with a key, hairpin, hanger, nail or other sharp
metal.
· Keep in the pouch (bag). When taking the product to another place, repack in
the pouch (bag) that came with the product at the time of purchase.
· Do not put near pesticide sprayers or other volatile liquids.
· Do not wipe the surface too hard, as it may cause damage to the product.
· Do not place near plastic or rubber for long hours under light.
· Do not use alcohol, benzene, thinner or other strong chemicals, as they may
ruin the surface of the product.
· Do not put in the dishwasher, oven, or washing machine.
Product storage and management

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Disclaimers
Disclaimers
· The manufacturer is not liable for product defects or damages caused by the
user’s negligence.
· Information in this user guide is based on the current product specifications, and
may be partially different.
· The manufacturer is striving to add new functions to the product, and shall
continue to apply new technologies henceforth.
· All product standards and functions may be changed without notice for improved
performance.

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Q&A
Frequently Asked Questions
QWhat modes can be used and what are the e󽗿ects of each mode?
APower mode and soft mode have the effect of taking a half bath with
the use of far infrared and LED. The temperature setting is different for
each mode, so the user can choose the right temperature.
Beauty mode helps improve pigmentation in the Y ZONE with the
use of far infrared and LED.
QHow are far and near infrared di󽗿erent in terms of e󽗿ectiveness?
AFar infrared is absorbed by the water molecules in the body and
delivers thermal energy from outside to deep inside the skin, and can
penetrate through clothes. Near infrared penetrates into the dermal
layers and help to activate the cells by stimulating biochemical
reactions with light energy.
QHow should the product be cleaned and how often?
AWipe with the cleaning towel after each use. For more details, refer to
the instructions in the user guide.

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QHow does the WHEROES thermal system work?
AUnlike other heating products, WHEROES adopts a heating plate that
emits far infrared rays and transfers the radiant heat into the body
while the temperature increases gradually.
QIs there any chance of getting low-temperature burns from far
infrared rays?
ALow-temperature burns occur at a temperature that would not cause
burns within a short time period, but causes damage to the skin tissue
as heat accumulates with temperature increase over time. It is known
to occur after 6 hours at 44℃, and 3 hours at 45℃. WHEROES lets the
temperature increase slowly with far infrared at power mode, and
there is no risk of low-temperature burns.
QShould I use the product on bare skin?
A Far infrared is delivered to the body tissues through clothes.
However, clothing causes LED light to scatter, and may reduce the
effect. Therefore, using on bare skin is recommended for maximum
effect, but using over thin clothes is also fine.

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Before Use
Features
Far infrared emitted from nano-silver carbon heater penetrates deep into the skin,
and red light and near infrared LED help to activate the cells.
Dual Power System capable of transmitting of Red Light, Near Infrared Ray and
Far Infrared Ray simultaneously,
The overheating prevention sensor helps maintain safety during use.
Safe Home Care for the sensitive zone
Intensive care is possible with the portable Y-pad, and anyone can
comfortably use it with an ergonomic design for modern people who sit
for a long time.
* Y ZONE means the groin area and W ZONE means the hip area.
Power mode and soft mode help strengthen the Y ZONE area, and beauty mode
makes it healthy and beautiful.
3 special care modes for health and beauty
Ergonomic Design for Consistent Care

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CELLRETURN
WHEROES
❶ Y pad connection
terminal
2 Charging port for power bank
Before Use
❺ LED indicator
❸ Power button ❹ Mode button
6 Charging port
Main Body
A
Name of Parts

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Y pad can be charged wirelessly by connecting A and B.
1 Power button
3 LED indicator
(red light/blue
light)
4 Y pad charger port
6 Y pad base
2 Mode button
B
Y Pad
Front
Back

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Before Use
Far Infrared & LED Array
Near-Infrared Ray
RED
LED
Far-Infrared Ray
Main Body
Y Pad