Centrica Panoramic Power Operator's manual

Bridge Installation and configuration guide
Advanced 4th generation Bridge
Firmware v411 / January 2019
Panoramic Power
Installation and configuration guide

Bridge Installation and configuration guide
Copyright Notice
Copyright © 2019 Panoramic Power Ltd. All rights reserved.
PANORAMIC POWER® is a registered trademark of Panoramic Power Ltd. All
other trademarks are the property of their respective owners.
Regulatory Compliance
Conforms to UL Std 61010-1, certified to CAN/CSA Std C22.2 No. 61010-1
The bridge complies with the following certification requirements:
Power supply
Certified AC/DC adapter marked Limited Power Source
(LPS), or NEC Class 2, suitably rated for voltage, current
and ambient temperature
Electrical rating
5VDC, maximum 1A
Environmental rating
Maximum ambient temperature 60°C
Pollution degree 2
Indoor use
Relative humidity up to 80%
Product end of use handling (WEEE) –
Waste of Electrical and Electronic Equipment
Panoramic Power is committed to protect the global environment and helping
our customers with recycle responsibilities. Disposal of electrical and electronic
products must be done according with the local and national regulations. You
can return your product to a local collection point.
For information about your disposal or collection points, call your distributer or
vendor, or contact [e-mail].

Bridge Installation and configuration guide
Contents
About Panoramic Power® and the Bridge..............................................................4
Unpacking the Hardware ......................................................................................6
Attaching the Antennas ........................................................................................6
Mounting the Bridge.............................................................................................7
Connecting the Bridge ..........................................................................................7
Connecting Pulse Inputs .......................................................................................8
Configuring the Bridge..........................................................................................9
Accessing the Bridge Web Interface................................................................................ 9
Entering Credentials ....................................................................................................... 10
Configuring the Bridge for Wi-Fi Connection ................................................................ 11
Configuring the Bridge for Cellular Connection ............................................................ 13
Configuring the Bridge for Wired LAN ........................................................................... 15
Network Time Protocol (NTP) configuration................................................................. 16
Configuring the Pulse Inputs .......................................................................................... 17
Loading the Bridge Configuration from a Configuration File ..............................18
Modifying the Bridge Administration Settings....................................................18
Modifying the Default URL and Port of the PowerRadar Server.................................. 18
Modifying the Default Credentials for the Bridge Web Interface ................................ 19
Resetting the Bridge Configuration to Factory Defaults............................................... 19
Viewing the Configuration Status .......................................................................20
Understanding the Bridge LEDs ..........................................................................21
Verifying the Wi-Fi or Cellular Connectivity........................................................22
Upgrading the Firmware Version........................................................................23
Troubleshooting..................................................................................................24
Resolving Bridge Connection Issues............................................................................... 26
Bridge Log Extraction...................................................................................................... 26
Frequently Asked Questions...............................................................................27

Bridge Installation and configuration guide
About Panoramic Power® and the Bridge
The Panoramic Power System monitors electrical energy consumption at the
site level as well as at the individual circuit level. It detects excess usage,
allowing organizations to identify and reduce energy, maintenance expenses
and monitor site level consumption.
The system consists of wireless, self-powered sensors engineered to allow for
rapid, non-invasive installation, with almost no disturbance to operations.
Sensors are easily attached to circuit breakers by snapping them onto the
outgoing electrical wire. They monitor the flow of electricity through the
magnetic field it creates and also use it as a power source. The sensors do not
require any maintenance.
Sensors report the power consumption to the bridge. The bridge in turn
transfers the circuit level information, along with readings originated by the
utility meter and read through a pulse input on the bridge, to PowerRadar, the
solution's cloud–based analytics platform. A single bridge can collect data from
up to 250 sensors and two utility meters, and multiple bridges can be used in a
single site to increase coverage.
Four generations of bridges were developed, with the fourth generation now
available:
Basic Entry Level Bridge (PAN-2-E-EWC-US/EU)
Advanced Cellular Bridge (PAN-2-H-3G-US/EU), featuring a SIM card slot.
Advanced 3rd Generation Bridge (PAN-2H-3G-US/EU V3), featuring a SIM card
slot and Modbus interface*.
Advanced 4th Generation Bridge (PAN-2H-3G-US/EU V4), featuring a SIM card
slot, Modbus interface* and two KY pulse inputs.

Bridge Installation and configuration guide
The table below lists the key features of each bridge.
The Advanced 3rd and 4th Gen Bridge provide store-and-forward capability. In
case of a network loss that impacts connectivity with the PowerRadar server,
the bridge stores measurements until communication is restored.
The bridge storage capacity is shown in the table below:
# Connected Sensors
# Days Stored
10
10
20
5
100
1
200
0.5
Key Features
Basic Entry Level
Bridge
Advanced Cellular
Bridge
Advanced 3rd
Gen Bridge
Advanced 4th
Gen Bridge
Plug and Play
Installation
✓
✓
✓
✓
Flexible Mounting
Options
✓
✓
✓
✓
Wi-Fi / Ethernet
connectivity
✓
✓
✓
✓
Cellular (3G GSM)
connectivity
Via external USB
dongle
Via SIM card slot or
external USB
dongle
Via SIM card
slot
Via SIM card
slot
Store and forward
capability in case
of network loss
X
✓
✓
✓
Secure TLS
connection to the
PowerRadar server
X
X
✓
✓
Two KY pulse
inputs
X
X
X
✓
Field-upgradeable
firmware
X
✓
✓
✓
Initial
configuration
Via the bridge
Configuration Tool
(Windows
application)
Via built-in web
interface
Via built-in
web interface
Via built-in web
interface

Bridge Installation and configuration guide
Pulse input data is stored for up to 30 days.
This guide explains how to install and configure the Advanced 4th Gen Bridge.
For information on previous generations of bridges, see the corresponding
installation and configuration guides.
Unpacking the Hardware
We recommend that you follow these unpacking instructions before installing
the hardware.
How to Proceed
1. Check the box. If any damage occurred during shipment, contact your
sales representative.
2. Open the box. It should include the following items:
•Bridge
•Cellular antenna
•RF antenna, labeled Rx-1 (Europe) or Rx-2 (USA)
•Pluggable adapters for the pulse inputs
•Pluggable adapter for the Modbus input
•DIN rail adapter with mounting screws
•5V DC wall adapter
•4-piece reclose able fastener with adhesive
3. Keep the box in case you need to repack the bridge later.
Attaching the Antennas
Before performing any connections, mount the antennas onto the bridge as
follows:
1. (European model) Screw the RF antenna labeled Rx-1 into the
connector marked Rx-1, as shown below.
2. (US model) Screw the RF antenna labeled Rx-2 into the connector
marked Rx-2.
3. Screw the cellular antenna into its connector.
4. Position the antennas as shown below.

Bridge Installation and configuration guide
Mounting the Bridge
You can install the bridge on a flat horizontal surface, mount it on a wall using
screws or the re-closeable fastener, or mount it on a DIN rail.
How to Proceed
1. Configure the bridge as explained in this guide.
2. Position the bridge at a distance as follows:
Up to 2 meters from the electrical panel, if the panel is covered with a metallic
cover.
Up to 5 meters, if the panel is not covered.
3. Choose a clean and even surface, located near a power source.
4. Make sure the bridge side vents are not blocked.
5. Attaching with screws: Use the template on the back of the bridge
to measure the distance between the two screws.
6. Adhering to the wall: Peel the adhesive backing off two pieces of the
re-closeable fastener and attach them to the back of the bridge.
In the same way, attach the two remaining pieces of the re-closeable fastener
to the wall, making sure they are aligned with the pieces on the bridge.
7. Attaching to a DIN rail: Attach the included DIN rail adapter to the
bridge using the two screws provided. The adapter clips onto a
standard DIN rail.
Connecting the Bridge
Depending on the required network configuration, you can connect the bridge
to the Internet using Wi-Fi, a cellular network, or wired LAN.

Bridge Installation and configuration guide
Prerequisites
An Ethernet cable for configuring the bridge.
An Ethernet cable if you connect to the Internet via wired LAN.
A SIM card if you connect to the Internet via a standard GSM network.
Connecting Pulse Inputs
You can connect the bridge to a KY or KYZ pulse output of a meter.
Note By default, the system KY vs. KYZ setting is automatically selected
according to the meter type defined in PowerRadar:
- Electrical meters use KYZ input settings by default
- Other meters (heat, gas, water, etc.) use KY input settings by default
How to Proceed
1. Screw the pulse wires into the adapter connected to the pulse input.
Make sure to screw the K wire into the K input, and either the Y or Z
wire into the Y input.
2. Plug the adapter into one of the pulse inputs on the side of the
bridge.

Bridge Installation and configuration guide
Pulse Input Electrical Characteristics
Open terminal voltage: 5 V
Maximum current: 0.9 mA
Absolute maximum K-Y voltage input range: 0-26 VD
Minimum pulse width: 5 mS
Maximum pulse rate: 100 Hz
Maximum LOW state voltage: 1.2 V
Minimum LOW state current: 0.6 mA
Minimum HIGH state voltage: 2 V
Maximum HIGH state current (leakage): 0.4 mA
Configuring the Bridge
This section assumes you are familiar with networking procedures.
Accessing the Bridge Web Interface
This section describes how to access the bridge web interface for configuring
the relevant data communication mode.
Prerequisite
Use Internet Explorer 9.0 (and up), Google Chrome, or Firefox to access the
bridge web interface.
How to Proceed
3. On your PC, disable your Wi-Fi and disconnect the LAN cable.
4. Connect the bridge to the power source.
5. Once the bridge powers up, it performs a self-test, after which all
LEDs light up in sequence. For more information on LED status, see
Understanding the Bridge LEDs.
6. Make sure no USB device is connected to the USB port of the bridge.
7. Press the Configuration button for approximately 5 seconds,until
the LED lights solid red.
8. Connect the bridge to the PC using the LAN cable, only after the
LED lights solid red (indicating that the bridge is in configuration
mode).

Bridge Installation and configuration guide
9. Activate your web browser. In the address bar, enter IP address
10.0.0.10.
The Status page appears and displays the current configuration.
Notes
•Please ensure that your laptop is not connected to any networks (Wi-Fi,
LAN etc.) when configuring the bridge. If your laptop supports “airplane
mode”, consider placing the laptop in this mode to disable all such
networks easily.
•It may take a few minutes for the computer to connect to the bridge’s
DHCP server; you can release and renew your IP address on your
computer to speed up the process.
•In some cases, first-time loading can take several minutes. If the Status
page does not appear, wait a few more seconds and refresh the page in
the browser. If the page does not load, use Ctrl+F5 to browser’s cache
refresh.
Entering Credentials
You only need to enter your credentials once for accessing any of the pages
(except Status).
How to Proceed
1. Select the required page from the side menu.
2. Enter the Username and Password in the Authentication Required
screen.

Bridge Installation and configuration guide
By default, both are panpwr. We recommend changing them once you access
the tool. See Modifying the Default Credentials for the Bridge Web Interface.
Note Modifying the default user and password is strongly recommended to
enhance the bridge security and avoid unauthorized access to the configuration
screens.
3. Select Login.
Configuring the Bridge for Wi-Fi Connection
If the bridge communicates with the server over Wi-Fi, you will need to
configure which Wi-Fi network and settings to use.
Prerequisites
Ask your network administrator for the following information:
SSID and password to access the network.
Username, certificate text, and RSA private key for networks requiring
certificates.
For Wi-Fi and ethernet connections, verify that the system administrator has
opened ports 8051/443 for inbound/outbound TCP/IP traffic. In addition, verify
that DHCP & DNS ports are open (67/68, 53) and NTP port are open (123).
How to Proceed
1. In Connection Type, select Connect via Wi-Fi.
2. To enable the system to find the SSID (network name) and Security
(encryption method used), click Find networks.
3. Otherwise, enter these values manually.
The display shows a list of networks in your vicinity.

Bridge Installation and configuration guide
Note If the expected Wi-Fi network was not found, or if no network was found
at all, click the Find Networks button again to re-attempt to search for
networks.
4. Select the network you want to use and click Apply. If the network
supports a mixed encryption mode, the WPA available notice
appears on the screen.
5. For Open, WEP, and WPA security, enter the password in the field
highlighted in the screen above.
6. For enterprise WPA and enterprise WPA2 security, enter your
password in the field shown below (this is for use with RADIUS
server authentication).
Note WPA2 Enterprise using client-certificate authentication is currently not
supported.
7. In IP Settings, select how the bridge receives its IP address and DNS
settings. By default, both are provided by the DHCP server:

Bridge Installation and configuration guide
8. Other options provide the ability to specify a static IP address or
static DNS server address:
9. To save the configuration to the bridge, click Save Settings.
10. To discard changes made to an unsaved configuration and return to
the saved settings, select Load Configuration from Bridge.
11. To use the settings displayed on the screen to configure another
bridge, select Save Configuration to File.
12. This allows you to create different settings and save them to a file,
without updating the bridge configuration.
13. For more information, see Loading the Bridge Configuration from a
Configuration File.
14. To exit configuration mode, disconnect the bridge from the power
source.
15. Install the bridge as explained in Mounting the Bridge.
16. Reconnect the bridge to the power source.
Configuring the Bridge for Cellular Connection
Use a SIM card if you connect to the Internet via a standard GSM network.
Prerequisites
For some SIM cards, the system fills in details automatically in the Connection
Setup page. For others, you need to get the information from the SIM card
supplier or the service provider.

Bridge Installation and configuration guide
How to Proceed
1. In Connection Type, select Connect via Cellular.
2. Use the View cellular networks button to verify reception of the
relevant cellular network (this can take up to 30 seconds). Then
enter the APN you received from the cellular network operator. If
required, enter PPP details.
3. To save the configuration to the bridge, click Save Settings.
Important If you leave this page before saving your settings, they will not be
saved.
4. To discard changes made to an unsaved configuration and return to
the saved settings, select Load Configuration from Bridge.
5. To use the settings displayed on the screen to configure another
bridge, select Save Configuration to File.
This allows you to create different settings and save them to a file, without
updating the bridge configuration.
For more information, see Loading the Bridge Configuration from a
Configuration File.
6. To exit configuration mode, disconnect the bridge from the power
source.
7. Install the bridge as explained in Mounting the Bridge.
8. When using the Internal GSM Modem, insert the SIM card into the
slot with the truncated end, as shown below.

Bridge Installation and configuration guide
9. Reconnect the bridge to the power source.
Note This functionality does not exist in all versions.
Configuring the Bridge for Wired LAN
If you use a wired connection to access the Internet, there are four methods to
allocate an IP address:
1. Automatically obtain the IP address and DNS server.
2. Use a static IP address and DNS server.
3. Automatically obtain an IP address and use static DNS.
4. Use a static IP address and obtain the DNS server.
Prerequisites
If you need a static IP address for the bridge, make sure to have the network
setting information ready before starting the procedure.
For Wi-Fi and ethernet connections, verify that the system administrator has
opened ports 8051/443 for inbound/outbound TCP/IP traffic. In addition, verify
that DHCP & DNS ports are open (67/68, 53) and NTP port are open (123).
How to Proceed
5. In Connection Type, select Connect via LAN.
6. In IP Settings, select whether you want the bridge to:
Automatically obtain an IP address and DNS server.
Use a static IP address and DNS server.
Automatically obtain an IP address and use static DNS.
Use a static IP address and obtain a DNS server.
7. If you select to enter the IP address manually, several fields become
active (IP Address, Subnet Mask, etc.). Fill them in according to your
required network settings.
8. If you select to enter only the DNS servers manually, only the DNS
fields will be active. Fill them in according to your required network
settings.
9. If you select to enter the IP address manually, but obtain the DNS
servers automatically, several fields become active (IP Address,
Subnet Mask, Gateway). Fill them in according to your required
network settings.
10. To save the configuration to the bridge, click Save Settings.

Bridge Installation and configuration guide
Important If you leave this page before saving your settings, they will not be
saved.
11. To discard changes made to an unsaved configuration and return to
the saved settings, select Load Configuration from Bridge.
12. To use the settings displayed on the screen to configure another
bridge, select Save Configuration to File.
This allows you to create different settings and save them to a file, without
updating the bridge configuration.
For more information, see Loading the Bridge Configuration from a
Configuration File.
13. To exit configuration mode, disconnect the bridge from the power
source.
14. Install the bridge as explained in Mounting the Bridge.
15. Reconnect the bridge to the power source.
Network Time Protocol (NTP) configuration
To operate properly, the bridge requires accurate time-of-day information.
After reset, the bridge gets this information using the standard NTP protocol.
This protocol is also used to periodically verify the accuracy of the internal
clock.
By default, the bridge uses a set of predefined publicly accessible NTP servers.
In this mode, when using a corporate (Ethernet or Wi-Fi) network, a firewall rule
allowing outbound NTP access is required.
Alternatively, a dedicated NTP server address can be specified. This mode is
useful for deployments within corporate networks, when the NTP bridge is
internal. In this case, there is no need to open the NTP firewall port.

Bridge Installation and configuration guide
The list of predefined publicly accessible NTP servers that the bridge uses is:
time.nist.gov
time2.google.com
europe.pool.ntp.org
0.europe.pool.ntp.org
1.europe.pool.ntp.org
asia.pool.ntp.org
north-america.pool.ntp.org
south-america.pool.ntp.org
africa.pool.ntp.org
nist.netservicesgroup.com
Configuring the Pulse Inputs
If you connect the bridge to a meter’s pulse output, you will need to enable the
pulse inputs in the bridge configuration.
Prerequisites
Have the pulse outputs connected to the pulse input connectors on the side of
the bridge.
How to Proceed
1. In the Pulse Input tab, select the checkbox next to the pulse input
you want to enable
2. Make sure the measurement frequency in the Send Interval field is
set to 1 or 5 minutes –this interval is the sending time to the server
based on the time the meter sent its data.
3. The bridge counts the pulses automatically. The counters update
every 10 seconds.

Bridge Installation and configuration guide
Loading the Bridge Configuration from a Configuration File
You can use the configuration file for setting up other bridges that have similar
requirements. For example, if bridges in a chain of stores share the same
Internet connection type and access points, you can prepare one configuration
file and use it for configuring other bridges in these locations.
You can also load the configuration file onto the same bridge if its configuration
gets corrupted.
How to Proceed
1. Access the bridge web interface.
2. Access the Connection Setup page.
3. Select Load Configuration from File.
4. Select the relevant file and click Apply.
5. If necessary, enter the password manually (for example, Wi-Fi
password)
Modifying the Bridge Administration Settings
You can modify the bridge’s default settings or reset all settings, including
connections, to factory defaults.
Modifying the Default URL and Port of the PowerRadar Server
To access these fields, select Administration in the bridge web interface. This is
where the URL of the PowerRadar server is provided.

Bridge Installation and configuration guide
Notes
•With the latest firmware versions (411 and above), users can choose
the connection mode and the URL is automatically configured.
•For older firmware versions, the DNS should be provided manually,
please make sure to type the address correctly and avoid spaces.
Connection
URL
Port
TLS (Default)
bridges.powerradar.energy
443
TCP
col.panpwrws.com
8051
Modifying the Default Credentials for the Bridge Web Interface
You can change the default username and password required to access the
bridge configuration and Diagnostics pages.
How to Proceed
1. Access the bridge web interface.
2. Select Administration.
3. Enter the new User Name and Password (up to 15 characters for
each).
4. In the Verify password field, enter the new password again.
5. Select Save settings.
Resetting the Bridge Configuration to Factory Defaults
Important Restoring to factory defaults will erase all of your connection
settings!
How to Proceed
1. Access the bridge web interface.
2. Select Administration.
3. Click Reset to factory default at the bottom of the page.
4. At the prompt, click OK.

Bridge Installation and configuration guide
Viewing the Configuration Status
Access the Status page to view information such as:
Bridge versions (if asked by the support team)
Configured interface
Connection details (allocated IP, etc.)
Connection status (for example, if the bridge managed to connect to the local
network)
Quality of connections.
How to Proceed
1. Disconnect the bridge from the power source and reconnect it. Note
that this is only if you just saved configuration settings.
2. Press the Configuration button for approximately 5 seconds, until
the LED light is solid red.
3. Access the bridge web interface by entering 10.0.0.10 in the
browser.
4. Check the status of the configuration.
Green indicators appear in the Status page if the bridge connects with the local
network and the cloud-based PowerRadar server.
If the system does not reestablish connection with the PowerRadar server,
access the Diagnostics page for further testing.