Chord 2go User manual

Chord Electronics
Product Communication | English
The Pumphouse, Farleigh Lane, East Farleigh, Kent,
ME16 9NB. Great Britain.
[phone]
[e-mail]
chordelectronics.co.uk
2go
Manual
-
V.1.0

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2go | User manual
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1 Content
1 Introduction 3
2 Registering 2go 4
3 Updating 2go 4
4 Product description 5
5 Charging 2go 8
6 Connecting 2go to Hugo 2 9
7 Powering on 2go 10
8 GoFigure app – Configuration 11
9 Configuration menu 13
10 Connection methods 14
11 Audio playback 17
12 Manual configuration 20
13 Browser configuration 23
14 GoFigure app – Extra features 25
15 Technical Specifications 27

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2 Introduction
This user manual is intended for 2go users. It contains all the information necessary to safely and
successfully use 2go and consists of two sections:
•The user manual describes 2go and provides the essential user instructions.
•The extended manual contains information that is not directly related to everyday use.
2.1 Safety
Please take note of the following safety instructions before using 2go:
•Never allow 2go to come into contact with water or other liquids.
•Never spray cleaner onto 2go. Only use a clean microfibre cloth to clean the casing.
•Before using this product you must read the safetly document included in the box.
2.2 Warranty
2go comes with a comprehensive 3 year warranty. To activate this warranty, please register your 2go via
the Chord Electronics website: www.chordelectronics.co.uk/register-product

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3 Registering 2go
2go comes with a three-year warranty
that covers defects in materials and
workmanship through fair wear
and tear.
•Register your 2go via the Chord Electronics website: www.chordelectronics.co.uk/register-product
•We recommend you register your product as it’s the first important step in protecting your
investment and helps us to provide you with the best possible after-sales support.
4 Updating 2go
New firmware is periodically issued to guarantee high performance and introduce new features to 2go.
These updates can be found in the GoFigure app.
1. In the Settings tab 4of the GoFigure app, press Device Settings.
2. Press Firmware Update and select the update you wish to install.
2go can also be updated via manual configuration:
•Select “Firmware update” by pressing the Configuration button B(see chapter 9).
NOTICE The GoFigure app will not actively notify you of new updates. Check the app regularly to
keep your 2go up to date.
NOTICE Updates can only be downloaded when 2go is connected to a network with internet access.

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5 Product description
2go is a portable music streamer and player. Combined with Hugo 2, it can wirelessly stream from
connected devices and play back audio via Roon, AirPlay or from a Micro SD card, all with smartphone
control. 2go provides access to hi-fi sound quality at home or on-the-go, via Wi-Fi, Bluetooth or LAN.
5.1 Main parts
Please take a moment to familiarize yourself with 2go’s main parts:
ABD
CEFJK L O
MN G H
ALocking hex screw FCharge status LED LUSB cable
BON/OFF / Configuration button GMicro USB charging port MConnector pins
CNetwork status LED HMicroSD slot (left) NAllen wrench
DEthernet port JMicroSD slot (right) OEthernet cable
E2go status LED KWi-Fi / Bluetooth antenna

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5.2 Status LEDs
2go uses three LEDs to communicate feedback:
• 2go status LED E
• Network status LED C
• Charge status LED F
These LEDs emit various colours to communicate 2go’s status:
2go status LED Network status LED
Flashing
2go is in Hotspot mode and is available as
a Wi-Fi connection for an external device.
Flashing
2go is searching for a known Wi-Fi
network.
Flashing
2go has successfully read the inserted
MicroSD card. 2go has established a Wi-Fi connection.
Flashing
2go cannot read the inserted MicroSD
card.
2go has established an Ethernet
connection.
Flashing
2go has successfully paired via Bluetooth. 2go is booting.
Flashing fast
Refreshing SD card database.
Flashing slowly
2go is updating its firmware.
2go is charging.

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5.3 Battery level
When 2go is switched on, the charge status LED Fwill glow in 1 of 4 colours to indicate the battery
level:
Flashing
Charging 100-75% 75-50% 50-25% 25-5% 5-0%
NOTICE The microprocessor remains active when 2go is switched o. This causes the battery to
slowly empty over time.
TIP The battery level is also displayed in the Home menu of the GoFigure app (see chapter 6).
5.4 Audio playback
2go can play back audio from the following sources:
•DLNA
– As a server
– Tidal (via Gofigure)
– Qobuz (via Gofigure)
•Internet radio (via Gofigure)
•MPD
•Bluetooth Audio (A2DP)
•Roon
•Airplay
•MicroSD cards (Up to maximum
capacity 4TB)

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6 Charging 2go
2go can be charged with the provided USB cable Lor the charger supplied with Hugo 2. It takes
about 5 hours to charge 2go. 2go and Hugo 2 can be charged simultaneously, with a charge time of
about 8 hours.
NOTICE When using a dierent charger, make sure it can supply at least 1A to charge 2go. To charge
2go and Hugo 2 simultaneously, an input of at least 2A is required. Using a 1A charger to charge both
devices simultaneously will result in only Hugo 2 being charged.
TIP We recommend that you fully charge 2go before using it for the first time.
TIP 2go can be charged while playing back audio, but this increases the charging time.
To charge 2go:
1. Insert the USB cable Lor Hugo 2 charger into the Micro USB charging port G.
2. Insert the other end of the USB cable Lor Hugo 2 charger into a suitable power outlet or adapter.
2go will start to charge and the charge status LED Fand 2go status LED Ewill emit a solid white
light.

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7 Connecting 2go to Hugo 2
To connect 2go to Hugo 2:
1. Screw the connector pins Minto
the front of Hugo 2 until finger tight.
NOTE: please do not over-tighten as this
will damage your Hugo 2
2. Gently attach 2go to Hugo 2.
3. Tighten 2go’s locking hex screws
Awith the provided Allen wrench
N.
4. If your two devices are not
connecting with ease, please slightly
loosen the connector pins half a turn
and re-join the two devices
NOTICE

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8 Powering on 2go
To power on 2go:
1. Attach 2go to Hugo 2 (see chapter 4).
2. Press and hold the ‘config’ button Bfor 2 seconds.
or
3. Press and hold the power button of Hugo2 until the buttons start to glow. 2go will now automatically
switch on.
4. Wait approximately 15 seconds. The Network status LED Cwill remain Orange whilst booting up
(please wait). When fully booted the LED will then show the current network status (see section 2.2).
TIP We recommend using a 2go case to protect the connection between the two devices.
8.1 Powering o
To power o 2go:
1. Press and hold the ‘config’ button Bfor 5 seconds.
or
2. Press and hold the power button of Hugo 2. This switches both devices o.
3. Wait 20 seconds for 2go to power o.

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9 GoFigure app – Configuration
2go can be configured with the GoFigure app,
available for download on the App Store or
Google Play.
9.1 Requirement
Your control device must have Bluetooth Low Energy (BLE) or Wi-Fi compatibility. If this requirement is
not met, see chapter 9 for the manual configuration method.
9.2 First use
The Setup Wizard of the GoFigure app can be used to quickly set 2go’s most important settings (see
page 11):
1. Install the GoFigure app on your control device.
2. Enable Bluetooth on your control device.
3. Make sure 2go is within range of your control device (< 5 m).
4. Open the GoFigure app and press Select Device. The app will scan for a nearby 2go.
5. Select 2go once it appears on your screen and press Select Device.
6. Please wait while the app loads your 2go.
7. Enter a custom name for your 2go (optional). Press Audio Playback to continue.
8. Select your Wi-Fi network and input your Password OR If using LAN, please connect your cable and
skip this step.
– Press Wi-Fi Normal to connect to a regular Wi-Fi network. Select your Wi-Fi network and enter
the password. Press Continue/Submit.
– Press Wi-Fi Hotspot to switch on 2go’s Hotspot. To connect, open your Wifi settings and select
2go-*****
– Press Bluetooth to connect to your 2go via Bluetooth.
9. Press FINISH to complete the setup wizard.
When using the GoFigure app for the second time, it will open on the Devices Near You page. Select
your 2go to go straight to the configuration menu.

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10 Configuration menu
The configuration menu of the GoFigure app allows you to manage and control your 2go:
1Home tab
2Music tab
3Help tab
4Settings tab
5Status bar:
– Hot Spot connection
– Wi-Fi connection
– Bluetooth connection
– Charging
– Battery level
62go status information:
– Device name
– Connected device
– Active connection method
– Audio playback mode
7DSD/Bit Perfect toggle
8Audio playback controls
1 2 3 4
5
6
7
8

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11 Connection methods
2Go can connect to an audio source or your control device via Bluetooth, Wi-Fi or LAN.
11.1 Bluetooth
2go’s Bluetooth connection is always available. To establish a Bluetooth connection:
1. Enable Bluetooth on your control device or audio source.
2. Make sure 2go is within range of your control device (< 5 m).
3. Select 2go from the list of available devices.
4. If asked, enter 0000 as the input code. The 2go status LED Eflashes purple when the connection is
registered.
NOTICE Bluetooth is a user-friendly wireless connection method, but can result in some loss of
sound quality. The use of a Wi-Fi connection is recommended for optimal sound quality.
NOTICE 2go has a maximum Bluetooth range of 5 metres. Sound distortion may occur beyond this
range.
TIP The PIN can be changed in the Device Settings menu of the Settings tab 4of the GoFigure app.
11.2 Wi-Fi
Wi-Fi (or LAN) is the preferred connection method because it ensures the best sound quality. 2go can
establish a Wi-Fi connection in two ways.
NOTICE For optimal Wi-Fi performance, keep the Wi-Fi antenna Kclear of obstacles.
NOTICE 2Go communicates only via 2.4 GHz networks and has a maximum Wi-Fi range of 10 metres.

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External network
2go can connect to an available Wi-Fi network. This option is enabled when Airplane Mode and Hotspot
Mode are deselected in the Settings tab 4.
1. In the Settings tab 4, press Wi-Fi to select or manually add a network.
2. Select an available network from the list. Enter the password and press Submit to connect.
or
3. Press Manually add network and enter the name and password of the network you want to add.
Press Done to connect.
TIP 2go can also connect to a Wi-Fi hotspot generated by a mobile device.
TIP You can add multiple networks to 2go. They will be automatically remembered and connected to
when in range.
Hotspot mode
2go can create its own Wi-Fi hotspot. This acts as a replacement for Wi-Fi when no external network is
available.
1. In the Settings tab 4, select Hotspot Mode.
2. Enable Wi-Fi on your control device and select 2go-XXXX to connect, where XXXXX is a number
unique to your 2go.
3. If available, select the “Use without internet” (IOS) or “Use this network as is” (Android) option on
your control device when connecting to 2go’s hotspot.
– On an iOS device, press “cancel” in the top right corner to reveal this option. Repeat this step if
necessary.
NOTICE Once your control device is successfully connected, these steps do not need to be repeated
when using Hotspot mode again.

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11.3 LAN
When wireless internet is not available, 2go can establish a LAN connection via an ethernet cable:
1. Connect the provided ethernet cable Oto 2go’s ethernet port D
NOTICE Wi-Fi is disabled when an Ethernet cable is connected.
TIP A LAN connection should be registered automatically will in most cases allow for zero configuration.

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12 Audio playback
2go can play back audio from the various sources (see chapter 2) and will automatically select the
correct source for you when you press play.
12.1 Roon
2go can act as a Roon Ready device and play back audio from your personal Roon server:
1. Make sure 2go is connected to the same network as your ‘Roon Core’ and/or ‘Remote device’.
2. Navigate to your Roon Output settings and enable 2go. 2go is now a registered output.
12.2 Airplay
2go supports AirPlay, which allows it to connect to and play back audio from your Apple devices.
1. Make sure 2go and your Apple device are connected to the same Wi-Fi network.
2. Navigate to your Apple device’s audio output options and select 2go. All audio will now route to 2go.
Please ensure your iPhone master volume is set to maximum before adjusting the Hugo 2 volume
12.3 Bluetooth audio
2go can play back audio via a Bluetooth connection.
1. Enable Bluetooth on your control device and select 2go to connect.
2. Play music from your control device.
NOTICE If there are multiple 2go devices available, please select the one that is currently not
selected.
TIP

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12.4 MicroSD cards
2go is able to play back music stored on one or two MicroSD cards via DLNA, UPnP or MPD.
NOTICE 2go has two MicroSD slots HJ.
NOTICE 2go supports up to a total of 4 TB of MicroSD storage capacity.
1. Insert a MicroSD card into one of the MicroSD slots HJ. The 2go status LED Eflashes green
when the card is detected.
NOTICE If there is an error when reading the card, the 2go status LED Ewill flash red. Remove
the card, check the content and re-insert.
TIP If 2go does not detect the MicroSD card, insert the card into a computer and make sure it is
formatted to ExFat.

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2. On your control device, open a DLNA, UPnP or MPD app of your choice (e.g. BubbleUPnP (Android)
or 8 Player (iOS).
3. In the app, select 2go as the audio output.
4. Select a song from the MicroSD card’s directory to begin playback.
Quickplay
The Quickplay option allows you to look at any MPD playlists stored on the MicroSD card. See chapter 11
for more information.
1. Press the Music tab 2or use the playback controls on the home screen.
2. Select one of the available playlists to begin playback.
or
3. Select an SD card or the Radio to begin playback.

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13 Manual configuration
If your 2go or control device does not meet the requirements for configuration via the GoFigure app, the
connectivity and audio playback modes can also be manually configured.
13.1 Connecting 2go
2go can be connected to external devices in four ways (see chapter 7):
•Bluetooth
•Wi-Fi network
•Wi-Fi hotspot
•Local Area Network (LAN).
NOTICE Bluetooth is always available, while the other wireless connectivity modes can be manually
selected with the Configuration button B.
TIP A LAN connection can be established via an Ethernet cable.
13.2 Configuration method
2go can be manually configured by using the Configuration button B:
NOTICE The use of headphones is necessary while progressing through the options. This allows you
to receive spoken feedback and instructions during the process.
1. Connect 2go to Hugo 2 (see chapter 4).
2. Connect your headphones to Hugo 2.
3. Press the Configuration button Bonce to start the sequence:
“mode: press for mode”