Christie Captiva Touch User manual

USER MANUAL
Captiva Touch
020-000838-01

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Table of Contents
2
COPYRIGHT AND TRADEMARKS............................................................................3
Usage Notice..............................................................................................................3
Step 1: Environment Check........................................................................................5
Step 2: Installing Captiva Touch.................................................................................9
Step 3: Install Utility Software.....................................................................................11
Step 4: Initial Setup .................................................................................................... 12
Step 5: Operation Mode ............................................................................................. 13
Step 6: Laser Beam Alignment...................................................................................14
Step 7: Touch Area Setting ........................................................................................ 18
Step 8: Calibration......................................................................................................20
Step 9: Touch Sensitivity............................................................................................21
Troubleshooting Viewer..............................................................................................22
TROUBLESHOOTING ...............................................................................................23
Appendix A: Specication...........................................................................................29
Appendix B: Accessory...............................................................................................30
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USAGE NOTICE
COPYRIGHT AND TRADEMARKS
Copyright ©2015 Christie Digital Systems USA, Inc. All rights
reserved. All brand names and product names are trademarks,
registered trademarks or trade names of their respective holders.
USAGE NOTICE
Follow all warnings, precautions and maintenance as recommended in
this user's manual.
Warning - Do not disassemble the Captiva touch.•
Warning - Do not use, store, or leave the Captiva Touch near re, or • in places with a high temperature, for example, in direct sunlight, or
in sun-heated cars.
Warning - Use standard USB cable (maximum length: 5 m). To•extend the USB cable length over 5 m, a certied active extension
USB cable is required.
Warning - Do not allow liquid or foreign material enter the Captiva•Touch.
Precautions
The IR camera on the projector receives infrared signal from Captiva
Touch which is attached to the whiteboard.
To operate normally:
The IR camera should face the projection image area on the wall.•Remove any obstacles between the IR camera and Captiva Touch.•Do not place other infrared communication devices, lighting•equipments, or residential heating equipments and so on, nearby.
Only use the interactive cable from the accessory kit. The L side•connector should plug into Captiva Touch.
Maintenance: Gently clean the optical port with a dust blower.
How it works
The Captiva Touch covers the entire whiteboard with a thin invisible•IR light.
When nger or stylus breaks into the Captiva Touch, IR light reects • to the IR camera.
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USAGE NOTICE
The Camera module tracks multiple touch points and reports•positions to a computer or laptop using USB.
To optimize the touch function, whiteboard non-atness should • be less than 5 mm.
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STEP 1: ENVIRONMENT CHECK
STEP 1: ENVIRONMENT CHECK
Before setting up and installing the projector and Captiva Touch,
ensure that the interactive cable works for the installation location of
the mount in advance.
Note:
Make sure the projector is installed under the following conditions:
- The projected image is a rectangular shape without any distortion.

- The projector is tilted at an angle no more than +/-3 degrees

vertically and horizontally in relation to the screen.
- When using the interactive function, install the projected image

within reach by hand.
- Do not install the projector or screen in a location subject to direct

sunlight. If the projector or the screen is subject to direct sunlight, the
interactive function may not operate correctly.
A. Captiva Touch installation Information
Before installing the Captiva Touch module, the projection surface
must meet the following conditions/criteria:
The screen surface is a at, smooth unwrapped surface with 1. no unevenness of more than 5 mm. The surface can be a
at wall or a whiteboard. For details on how to check surface
atness, see page 8.
The surface must allow for the Captiva Touch to be xed with 2. screws.
If the projection surface meets the criteria above, the projector and
Captiva Touch can then be installed in one of the following ways:
Mount the projector to the wall and the Captiva Touch to the1. whiteboard.
Mount the projector and Captiva Touch to the wall.2.
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STEP 1: ENVIRONMENT CHECK
B. Whiteboard guideline
When installing the Captiva Touch on a whiteboard, follow the
guidelines below:
B-1. For standard aspect ratio (4:3, 16:10 and 16:9)
For standard aspect ratio (4:3, 16:10 and 16:9)
gap: 2~10 cm
White board frame
~bezel
~bezel ~bezel
From the top of image area, a gap must be kept 2~10
`cm away from the bottom of LCT module.
For suggested whiteboard frame design (height <3 mm),
`keep 10 mm bezel at left/right/bottom of image area.
For regular whiteboard (ex: aluminum frame, height >3
`mm), keep 50 mm bezel at left/right/bottom of image area.
B-2. For ultra-wide aspect ratio (16:6)
For ultra-wide aspect ratio (16:6)
gap: 4~10 cm
White board frame
~bezel
~bezel ~bezel
From the top of image area, a gap must be kept 4~10
`cm away from the bottom of LCT module.
For suggested whiteboard frame design (height <3 mm),
`keep 10 mm bezel at left/right/bottom of image area.
For regular whiteboard (ex: aluminum frame, height >3
`mm), keep 50 mm bezel at left/right/bottom of image area.
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STEP 1: ENVIRONMENT CHECK
If the whiteboard frame thickness is greater than 3 mm, the reected
light interference from the whiteboard frame may be detected by IR
camera. This can compromise the touch function. To reduce the risk
of this happening, it is recommended that a 50 mm boarder is kept
around the projected image instead of 10 mm as shown in diagram on
the previous page.
If the whiteboard frame thickness is less than 3 mm, ensure the
reected light interference is not observed while doing Step 6 Laser
Beam Alignment (Page 11).
IR CAMERA
White board White board
IR CAMERA
OKNG
Frame Frame
>3 mm ≤3 mm
C. Measuring projection surface atness
Criteria: overall whiteboard atness <5 mm, atness requirement is
3
<3 mm at Captiva Touch mounting area.
Equipment: leveling instrument (1.2~1.5 m) and thickness gauge.
3
C-1) Split projection area into 16 segments equally (see below chart).
Place the leveling instrument on the whiteboard.
C-2) Insert a 5 mm thickness gauge at point 1~9 positions in the order
shown below.
Horizontal:
Measure point 1, 2 and 3
- Measure point 4, 5 and 6
- Measure point 7, 8 and 9
-
Vertical:
Measure point 1, 4 and 7
--
Point1 Point2 Point3
Point4 Point5 Point6
Point7 Point8 Point9
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STEP 1: ENVIRONMENT CHECK
Measure point 2, 5 and 8- Measure point 3, 6 and 9
-
C-3) If 5 mm thickness gauge cannot be inserted, which means the
whiteboard atness is less than 5 mm and can be used for nger
touch.
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STEP 2: INSTALLING CAPTIVA TOUCH
STEP 2: INSTALLING CAPTIVA TOUCH
1. Open the top cover using a screwdriver.
2. Mount the base plate to the whiteboard or wall.
Keep away distance to image area for ultra-wide aspect ratio (16:6):
3
7.5 ~ 13.5 cm from the bottom of the base plate
- 4 ~ 10 cm from the bottom of Captiva Touch
-
Keep away distance to image area for standard aspect ratio (4:3,
3
16:10 and 16:9):
5.5 ~ 13.5 cm from the bottom of the base plate
- 2 ~ 10 cm from the bottom of Captiva Touch
-
2-1. For short-term demonstration:
2-1-1. Clean surface with isopropyl rubbing alcohol, wipe gently,
let dry.
2-1-2. Adhere double-sided tape (enclosed in accessory box)
onto the base plate, then paste onto the whiteboard or
wall.
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STEP 2: INSTALLING CAPTIVA TOUCH
Caution:
Do not use with wallpaper. May not adhere well to vinyl surfaces or
textured surfaces.
2-2. For long-term use:
Use screws to x base plate onto whiteboard:
Drill tip: ΦO=2.3 mm- Screw type: M3x6L
-
Screw head: ΦO<5.5 mm, thickness <2.5 mm
-
3. Fix curtain module with wall plate by screws.
4. Plug power cord to the Captiva Touch.
Note:
The L side connector must plug into the Captiva Touch.
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STEP 3: INSTALL UTILITY SOFTWARE
STEP 3: INSTALL UTILITY SOFTWARE
A. System requirements
To ensure normal operation of the touch function, follow the
requirements below to check the condition of your system.
System requirement
Operatingsystem Microsoft Windows XP (SP3)/Windows 7
(32bit/64bit)/Windows 8/ Windows 8.1
(.NET Framework 4.0 must be installed)
Mac OS X(10.7~10.10)
CPU Intel® Core™ i3 or above
Memory 2GB or more
B. Install software utility from CDROM. Utility icon indicator as
below:
Touch mode
Pen mode
Disconnected
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STEP 4: INITIAL SETUP
STEP 4: INITIAL SETUP
For initial setup, follow the Installation Guide to complete installation
procedure ( ).
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STEP 5: OPERATION MODE
STEP 5: OPERATION MODE
The Windows 7 and Windows 8 operating systems support multi-point
touch control. Users can select default Touch Mode ( ) for multi-
point touch. Switch to Pen Mode ( ) while using light pen (IR pen).
Only single-point touch is available for Windows XP and Mac OS X.
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STEP 6: LASER BEAM ALIGNMENT
STEP 6: LASER BEAM ALIGNMENT
1. Press the button to switch to visible light mode (the red LED will
blink continuously).
LED indicator
Mode Blue LED Red LED Description
IR Laser mode Solid -- IR laser ON
Visible light mode Solid Blinking Visible light ON (IR Laser OFF,
touch disabled)
Error -- Solid Error of LD module occurred
2. Connect a computer and Projector using a USB cable.
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STEP 6: LASER BEAM ALIGNMENT
3. Rotate the black and grey knobs clockwise until they stop.
4. Rotate the grey knob counter-clockwise, until both beams are
symmetrically at the same level.
5. Rotate black knob counter-clockwise, and move the beams
downward until they reach whiteboard frame.
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STEP 6: LASER BEAM ALIGNMENT
6. Check the beam height with the alignment sticker. The beams
should be located within the grey zone.
7. Press the button again to switch back to IR mode (the blue LED will
stay solid).
LED indicator
Mode Blue LED Red LED Description
IR Laser mode Solid -- IR laser ON
Visible light mode Solid Blinking Visible light ON (IR Laser OFF,
touch disabled)
Error -- Always ON Error of LD module occurred
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STEP 6: LASER BEAM ALIGNMENT
8. Replace the top cover.
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STEP 7: TOUCH AREA SETTING
STEP 7: TOUCH AREA SETTING
1. Select Auto Touch Area Setting:
Note:
Exit all software applications.

Reduce the ambient light.

Do not obstruct or shake lens while setting up the touch area.

Check if the projection image is clear. If not, adjust focus to sharpen

the image
If a failure message appears, switch to the Manual Touch Area setting.
2. Select the Manual Touch Area Setting:
2-1. After the camera captures the projection image, a Touch
Area window appears. If the captured image is not clear, re-
select Ambient light mode selection from Auto to Bright or Dim
according to the ambient light condition.
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STEP 7: TOUCH AREA SETTING
Remark:
The captured image shows the camera view, which is reversed from the
projection image. For example: P1 is in the lower right corner, P2 is in
the lower left corner, and so on.
2-2. Touch Area Boundary Fine-tuning
Step 1: Click on P1, and use mouse to drag P1 to upper
left corner. Align the adjustable green zone with the
projected white frame.
Step 2: Adjust P2 to P4 accordingly; the adjustable green
zone should completely overlap with projected white
frame.
Step 3: Check again if the green frame overlap completely
with projected white frame. If not, ne-adjust again.
2-3. When the Touch Area is correctly located, click to Exit.
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STEP 8: CALIBRATION
STEP 8: CALIBRATION
A. Select Auto Calibration
Note:
If the failure message appears, follow the steps below to troubleshoot
and do Auto Calibration again.
Exit all software applications.

Reduce the ambient light.

Do not obstruct or shake lens while setting up calibration

Check if the projection image is clear. If not, adjust focus to sharpen

the image
If the Auto Calibration failure message appears again on the screen,
switch to Manual Calibration.
B. Select Manual Calibration:
Note: Manual Calibration is recommended for better accuracy.
Captiva Touch User Manual
020-000838-01 Rev. 1 (08-2015)