Cisco SPA112 Instruction Manual

Cisco SPA100 Series Phone Adapters
SPA112 and SPA122
ADMINISTRATION
GUIDE

© 2011 Cisco Systems, Inc. All rights reserved. OL-25117-01
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a partnership relationship between Cisco and any other company. (1005R)

Cisco SPA100 Series Phone Adapters Administration Guide 3
Contents
Chapter 1: Getting Started with the Cisco SPA100 Series Phone Adapters 6
Feature Overview 6
Before You Begin 7
Product Features 8
Connecting the Equipment 10
Overview of the Configuration Utility 11
Launching the Configuration Utility 11
Chapter 2: Quick Setup for Voice over IP Service 14
Chapter 3: Configuring the Network 16
Basic Setup 16
Internet Settings 17
Network Service (SPA122 Only) 19
Network Settings for the LAN and DHCP Server (SPA122 Only) 20
Time Settings 24
Advanced Settings 25
Port Setting (SPA122 Only) 25
MAC Address Clone (SPA122 Only) 26
VPN Passthrough (SPA122 Only) 27
VLAN 28
Application Settings (SPA122 Only) 28
Quality of Service (QoS) (SPA122 Only) 28
Port Forwarding (SPA122 Only) 29
Manually Adding Port Forwarding (SPA122 Only) 31
DMZ (SPA122 Only) 33
Chapter 4: Configuring Voice 34
Getting Started with Voice Services 34
Understanding Voice Port Operations 35
ATA Voice Features 35

Cisco SPA100 Series Phone Adapters Administration Guide 4
Contents
Optimizing Fax Completion Rates 40
Configuring Dial Plans 42
Digit Sequences 43
Acceptance and Transmission of the Dialed Digits 47
Dial Plan Timer (Off-Hook Timer) 48
Interdigit Long Timer (Incomplete Entry Timer) 50
Interdigit Short Timer (Complete Entry Timer) 50
Resetting the Control Timers 51
Configuring Voice Settings 52
Voice System Information 52
Voice System Settings 56
Voice Provisioning Settings 58
SIP Settings 63
Voice System Regional Settings 73
Line 1 and Line 2 Settings (PHONE1 and PHONE2) 90
User Settings (User 1 and User 2) 108
Chapter 5: Administration Settings 113
User List (Password Management) 113
Management 114
Web Access Management 115
TR-069 118
SNMP 119
Bonjour 120
Logging 121
Log Viewer 121
Log Setting 122
Log Module 124
Diagnostics 126
Ping Test 126
Traceroute Test 127
Factory Defaults 127

Cisco SPA100 Series Phone Adapters Administration Guide 5
Contents
Firmware Upgrade 128
Configuration Management 128
Backup Configuration 128
Restore Configuration 129
Reboot 129
Chapter 6: Viewing the Status and Statistics 130
System Information 131
Interface Information 132
Internet Status 133
Port Statistics 134
DHCP Server Information (SPA122) 134
Appendix A: Frequently Asked Questions 137
Appendix B: Using the IVR for Administration 140
Appendix C: Installation Options 145
Mounting the ATA 145
Appendix D: Where to Go From Here 147

1
Cisco SPA100 Series Phone Adapters Administration Guide 6
Getting Started with the Cisco SPA100 Series
Phone Adapters
Thank you for choosing the Cisco SPA100 Series Phone Adapters. This chapter
provides more information about the features of the product and provides
instructions about connecting the equipment and getting started in the web-
based configuration utility.
•Feature Overview
•Before You Begin, page 7
•Product Features
•Connecting the Equipment
•Overview of the Configuration Utility
Feature Overview
Cisco SPA100 Series Analog Telephone Adapters (ATA) provide access to Internet
phone services through two standard telephone RJ-11 phone ports using
standard analog telephone equipment. The ATA connects to the Internet through a
broadband (DSL or cable) modem or router. The ATA can be used with an on-site
call-control system or an Internet-based call-control system.
Each ATA is an intelligent low-density Voice over IP (VoIP) gateway that enables
carrier-class residential and business IP Telephony services delivered over
broadband or high-speed Internet connections. An ATA maintains the state of each
call it terminates and reacts appropriately to user input events (such as on/off hook
or hook flash). The ATAs use the Session Initiation Protocol (SIP) open standard so
there is little or no involvement by a “middle-man” server or media gateway
controller. SIP allows inter-operation with all ITSPs that support SIP.

Getting Started with the Cisco SPA100 Series Phone Adapters
Before You Begin
Cisco SPA100 Series Phone Adapters Administration Guide 7
1
The Cisco SPA100 Series ATAs include the models described below.
Before You Begin
Before you install your Cisco SPA100 Series ATA, make sure that you have the
following equipment and services:
•An active account with an Internet Service Provider (ISP). This account
provides access to the Internet.
•An active Voice over IP (VoIP) account from an Internet Telephony Service
Provider (ITSP). This account provides a VoIP telephone number to allow
you to receive calls.
•Phone to connect to your ATA
•Phone cable to connect your phone
•Optional: Uninterruptible Power Supply (UPS) to provide backup power
Product
Name
FXS
(Analog
Phone)
FXO
(PSTN)
RJ-45
Internet
(WAN)
RJ-45
Ethernet
(LAN)
Voice
Lines
Description
SP112 2—1—22Port
Phone
Adapter
SPA122 2—1122Port
Phone
Adapter
with Router

Getting Started with the Cisco SPA100 Series Phone Adapters
Product Features
Cisco SPA100 Series Phone Adapters Administration Guide 8
1
Product Features
Top Panel
The following features are found on the top panel of the ATA.
Feature Description
PHONE 1
PHONE 2
Steady green—On hook.
Slow flashing green—Off hook.
Off—Port not ready.
INTERNET
Flashing green—Transmitting or receiving data through the
INTERNET (WAN) port.
Off—No link.
SYSTEM
Steady green—System ready, IP address acquired.
Slow flashing green—Acquiring IP address. (By default, uses
DHCP.)
Fast flashing green—Upgrading firmware.
Off—No power or system can not boot up.

Getting Started with the Cisco SPA100 Series Phone Adapters
Product Features
Cisco SPA100 Series Phone Adapters Administration Guide 9
1
Back Panel
The following features are found on the back panel of the ATA.
SPA112
SPA122
Feature Description
RESET Using a paperclip or similar object, press this button briefly to
restart the unit. Press and hold for 20 seconds to restore the
factory default settings. All user-changeable non-default
settings will be lost. This may include network and service
provider data.
PHONE 1,
PHONE 2
(gray)
Connect to an analog phone, using an RJ-11 phone cable.
ETHERNET
(yellow)
SPA122 Only
Can be used to connect to a device on your network, such as
a computer or an Ethernet switch, using an Ethernet cable.
INTERNET
(blue)
Connect to a broadband network device (DSL or cable
modem) or a network router, using an Ethernet cable.

Getting Started with the Cisco SPA100 Series Phone Adapters
Connecting the Equipment
Cisco SPA100 Series Phone Adapters Administration Guide 10
1
Connecting the Equipment
NOTE For wall-mounting instructions, see Mounting the ATA, page 145.
STEP 1 Connect one end of the provided Ethernet cable to the INTERNET (Blue) port.
Connect the other end directly to your broadband network device.
STEP 2 Connect one end of the provided phone cable to the PHONE 1 (Gray) port.
Connect the other end to your analog phone or fax machine.
STEP 3 Connect one end of another phone cable to another analog phone or fax machine.
Connect the other end to the PHONE 2 (Gray) port.
STEP 4 SPA122 Only: Optionally, connect one end of an Ethernet network cable to the
ETHERNET (Yellow) port. Connect the other end to a device on your network, such
as a computer or an Ethernet switch.
STEP 5 Connect one end of the provided power adapter to the Power port. Connect the
other end to a power outlet.
DC 5V
POWER
Connect to a power source, by using the provided power
adapter.
Feature Description
239795
WAN