Cisco Smart Storage NSS322 User manual

Quick Start Guide
Cisco Small Business
NSS322 Smart Storage
Package Contents
•Smart Storage
•Power Adapter
•Quick Start Guide
•Ethernet Cable (2)
•Disk Tray Screws (2 Packs)
•Inline Switch Module
•HDD Sequence Label
•Product CD
Versión en Español para México en el CD
Version en français sur CD
Versione italiana sul CD
Deutsch Version auf CD

2 Cisco Small Business NSS322 Smart Storage
Welcome
Thank you for choosing the Cisco Small Business Smart Storage. The
NSS322 is a 2-bay Network Attached Storage (NAS) device that appears
as a native file server for the various clients within your network, including
Microsoft Windows, Apple Macintosh, UNIX, and Linux platforms. The
biggest benefit to your users is that they can now access data that might
be stored across different physical platforms as simply as if it were on their
own computers. The Smart Storage provides a single repository that is
completely dedicated to storage, ensuring the integrity, reliability, and
accessibility of your data for a relatively low cost.
This guide describes how to physically install your NAS and launch the
Cisco Setup Wizard. If you are a new NAS user, you are strongly
encouraged to use the Setup Wizard, located on the product CD.
The Setup Wizard will help you with:
•Installing the Disk Drives
•Connecting the Equipment
•Starting NAS Configuration
•Mapping a Network Drive
•Installing the Client Utility for Windows
•Installing the Client Utility for Mac
The localized language Quick Start Guide is available on the CD shipped
with the product.
Before You Begin
Before you begin the installation, make sure that you have the following
equipment and services:
•Internet connectivity (optional)
•Small Phillips screwdriver
•Ethernet switch or router
•1-2 SATA 2.5-inch disk drives or 3.5-inch disk drives (not included with
some models). It is not required that the disk drives be the same
physical size.
•Uninterruptible Power Supply (UPS), with a USB connection, which is
able to supply power for 10 minutes or more with at least 200 watts of
capacity. Strongly recommended to provide backup power and reduce
the risk of system damage after power interruptions. After the initial
1

Cisco Small Business NSS322 Smart Storage 3
installation of the NAS device, see the Cisco Small Business NSS300
Series Smart Storage Administration Guide to configure the NAS to
communicate with the UPS.
•Properly grounded anti-static wrist strap (recommended).
Getting to Know the NSS322
The following section describes the front and back panels of the
NSS322 Smart Storage.
Front Panel
2
277555
LAN
HDD2
HDD1
eSATA
NSS 322
1
2
3
4
5
Smart Storage

4 Cisco Small Business NSS322 Smart Storage
Number LED Indicator Description
1 HDD1, HDD2 •(Green) Flashes green when the disk
drive data is accessed. Solid green
when the disk drive is accessible.
•(Red) A hard drive read/write error
occurs.
LAN (Orange) Flashes when there is network
traffic to or from the NAS. Solid orange
when the NAS is connected to the
network.
eSATA (Orange) Flashes orange when an eSATA
device is being accessed.
2 Power •(Off) Disk drives are in standby mode
or the device is powered off.
•(Solid Green) The NAS is ready.
•(Flashing Green) One or more of the
following conditions apply:
– The NAS is starting up.
– The NAS is not configured.
– Disk drive is not formatted.
•(Flashing Red) The NAS is in
degraded mode. One of the disk
drives failed in RAID 1 configuration.
3 One Touch Copy (Blue) USB device is detected.
Number Item Description
2 Power Button Press Power to power on or shutdown
the NAS.
3 One Touch Copy
Button
Press One Touch Copy to copy files to or
from an external USB drive.
4 USB 2.0 USB port for accessing external USB-
attached storage.
5 Disk Tray Lock Lift the silver tab up to lock the disk tray.
Press the silver tab down to unlock the
disk tray. See Locking and Unlocking
the Disk Trays, page 9.

Cisco Small Business NSS322 Smart Storage 5
Back Panel
Number Item Description
1 VGA Console output to VGA monitor. Used for
device recovery.
2 Reset Restores the network settings and
password to the factory. See Reset
Network Settings and Password,
page 29.
3 Ethernet Port (2) Dual Ethernet ports.
4 eS ATA (2) eS ATA por t s for ac c e s sing ex te r nal
eSATA-attached storage. Use eSATA
connector.
5 Power Connector Connects the device to the external
power adapter, which connects to a
standard power outlet.
277556
8
1
2
5
76
4
3

6 Cisco Small Business NSS322 Smart Storage
Installing the NSS322
Please place your NSS322 on a desktop or flat surface.
Placement Tips
• Ambient Temperature—To prevent the device from overheating, do
not operate it in an area that exceeds an ambient temperature of 104°F
(40°C).
•AirFlow—Be sure that there is adequate air flow around the device.
Avoid any obstructions to air flow either in front of or behind the chassis.
• Mechanical Loading—Be sure that the device is level and stable to
avoid any hazardous conditions. Do not place any other devices on top
of the NAS.
•Vibration/Impacts—Be sure that the device is installed in a location
where it will not be subject to vibration or impact.
Installing the Disk Drives
CAUTION When storing unused disk drives, do not stack multiple disk
drives because this can cause drive failures.
When installing the disk drives, follow the suggestions in
Cisco
Electrostatic Discharge and Grounding Best Practices
, located on the
product CD.
Follow these steps to install disk drives in the NSS322 NAS chassis.
STEP 1Remove the contents of the NAS package from the box.
STEP 2Place the chassis upright on a flat surface.
STEP 3From disk bay 1, remove the disk tray.
6 USB 2.0 (4) USB port for accessing USB attached
storage and UPS status.
7 Kensington Lock
Slot
Attach a Kensington lock to protect the
device from theft.
8Fan Systemfan.
Number Item Description
3
4

Cisco Small Business NSS322 Smart Storage 7
To remove the disk tray, push the silver tab down to unlock the tray,
and push the lower tab to release the tray lever. Using the tray
lever, pull the tray out.
NOTE If your device has the disk drives already installed, continue to
the next section, Connecting the Equipment, page 10.
STEP 4Position the disk drive into a disk tray. The electrical connectors of
the disk drive must face toward the back of the drive tray.
STEP 5Attach the disk drive to the tray by inserting the disk drive screws
into the four holes at the bottom of the tray and tightening them
with a Phillips screwdriver.
NOTE Use the screws provided in the box with the device. Using
other screws can cause damage to your disk or disk tray.
There are clearly marked disk holes to accommodate the following
disk drives:
•3.5-inch disk drive (use the included silver screws)
•2.5-inch disk drive (use the included black screws)
277587
LAN
HDD2
HDD1
eSATA
NSS 322
Smart Storage

8 Cisco Small Business NSS322 Smart Storage
STEP 6Insert the tray back in the correct sequence into the empty bay of
the chassis.
NOTE Drive trays should not be swapped from slot to slot.
There is also a HDD sequence label included in the package
contents that can be placed on the top of the chassis, showing the
disk drive sequence. For example, 1-2 for the NSS322.
277517
2.5 inch 3.5 inch
277585
HDD
Sequence
1
2

Cisco Small Business NSS322 Smart Storage 9
The disk drive sequence number is also located on the inside of
the disk tray.
STEP 7Using your thumb, apply even pressure to the middle of the tray
while you insert the tray slowly and fully into position in the
chassis.
The disk tray lever should be in the open position.
STEP 8Gently push the disk tray lever down until you hear a click.
STEP 9Repeat steps 3 through 8 to install the second disk drive.
Locking and Unlocking the Disk Trays
An icon is located on the silver tab indicating:
•When the silver tab is up, the disk tray is locked.
•When the silver tab is down, the disk tray is unlocked.
5

10 Cisco Small Business NSS322 Smart Storage
To lock the disk tray:
STEP 1Verify that the disk tray is fully inserted in the chassis with the disk
tray lever down.
STEP 2Lift the silver tab up to lock the tray.
STEP 3Continue to Connecting the Equipment, page 10.
To unlock and remove the disk tray:
STEP 1On the disk tray, press the silver tab down to unlock the tray.
STEP 2Press on the button below the silver tab to release the disk tray
lever.
STEP 3Using the disk tray lever, gently pull the disk tray out from the
chassis.
Connecting the Equipment
Follow these steps to connect the NAS device to the network.
STEP 1Connect the supplied Ethernet cable to one of the Ethernet ports on
the back of the chassis.
STEP 2Connect the other end of the Ethernet cable to a switch or router on
your network.
6

Cisco Small Business NSS322 Smart Storage 11
STEP 3Connect the supplied power adapter to the Power port on the
back of the chassis. Connect the power cord to the power adapter.
STEP 4Plug the other end of the power cord into a battery backed-up
outlet on the UPS, or a standard power outlet if a UPS is not being
used.
STEP 5To start the NAS, press and release the Power button on the front
panel.
Listen for one beep. Wait for one to two minutes until the device
beeps another time.
The device has started successfully. The power light turns solid
green when the NAS is ready to use.
Verifying the Hardware Installation
To verify the hardware installation, complete the following tasks:
•Check the cable connections.
•Check the LED states, as described in Getting to Know the NSS322,
page 3.
If you encounter problems, consider the following tips:
•If the NAS does not recognize the disk drives, possible causes and
solutions are:
– Confirm the disk drive is supported by Cisco. See the Cisco
approved vendor list at www.cisco.com/go/smallbizsmartstorage.
– Disk tray is installed incorrectly. Try removing and reseating the
disk tray.
– Power the device off, then back on to recognize the disk drives.
NOTE If you need help resolving a problem, visit the Cisco Small Business
Support Community at www.cisco.com/go/smallbizsupport. For
technical documentation and other links, see Where to Go From Here,
page 31.
7

12 Cisco Small Business NSS322 Smart Storage
Starting NAS Configuration
Before you begin to use the Setup Wizard, make sure that you have a
computer that meets the following requirements:
•Internet connectivity (optional). The following browsers are supported:
– Microsoft Internet Explorer 7.0 or later
– Mozilla Firefox 3.0 or later
– Apple Safari 3.0 or later
•Supported operating systems:
– Windows 2000, XP, Vista, Server 2003, Server 2008, Windows 7
–MacOSX10.4orlater
– Unix or Linux 2.6 or later
Windows Operating System
If you are using a Windows operating system, you can configure the Smart
Storage by using the Setup Wizard. See the following section:
•System Configuration Using the Windows Setup Wizard—For more
advanced users, the Setup Wizard guides you through the initial
configuration settings.
Mac OS X or Linux Operating System
If you are using a Mac OS X or Linux operating system, see the following
sections:
•System Configuration Using the Mac Setup Wizard—The Setup
Wizard guides you through the initial configuration settings.
•System Configuration Using Linux or Mac OS X—Quick installation
that uses more default settings.
System Configuration Using the Windows Setup Wizard
After connecting the equipment and pressing the Power button, the
system takes a few minutes to initialize. Listen for one beep. Wait a minute
until you hear a second beep. The power light will turn solid green. The
NAS device has started successfully and you can configure the device
using the First Time Installation Wizard.
NOTE If you receive Windows firewall warnings during this process, you
may need to allow the installation application to unblock the firewall
settings. If the installation does not start, you may also have to temporarily
disable any security software on your computer to run the Setup Wizard.
8

Cisco Small Business NSS322 Smart Storage 13
STEP 1Insert the product CD. The Welcome to the Setup Wizard window
opens.
STEP 2Under First Time Installation, click Start. The End-User License
Agreement window opens.
STEP 3To accept the End-User License Agreement, check the I accept
this agreement check box and click Next. The First Time
Installation Wizard window opens.
STEP 4Click Next to run the wizard.
STEP 5From the Hardware Installation Guide window, select your model.
STEP 6Follow the prompts to check the package contents, install the disk
drives, and connect the equipment.
NOTE If you have already installed the disk drives and connected
the equipment, click Skip until you reach the System Configuration
window.
STEP 7From the System Configuration window, click Next to go to NAS
configuration. The NAS Configuration window opens.
STEP 8Click Next. The Discovering the NAS window opens and advises
when the uninitialized device is found.
STEP 9Click Next. The Web Configuration window opens.
STEP10 The First Time Installation Wizard detects the NAS and prompts
you to go through the web configuration process. From the drop-
down list, select a NAS device.
STEP11 Click Next to continue. You are directed to a configuration window
to complete the settings step by step. The Welcome window
displays.
STEP12 Click Next. You are redirected to a window where you can enter
the name for this server.
STEP13 In the Server Name field, enter a name to identify the NAS device.
The server name can be a maximum length of 14 characters, which
supports alphanumeric characters (a-z, 0-9) and hyphens (-). It is
required that the server name begin with a letter versus a number.
The server name does not accept names with a space or period (.)
STEP14 Click Next. You are redirected to a window where you can change
the administrator password.
NOTE The default administrator username is admin. The default
administrator password is admin.

14 Cisco Small Business NSS322 Smart Storage
STEP15 Change the administrator password by entering the new
password in the Password field. To verify the password, re-enter it
in the Verify Password field.
STEP16 Click Next. You are redirected to a window where you can enter
the date, time, and time zone for this server.
STEP17 Enter the date, time, and time zone for this server. The options are:
•TimeZone—Select a time zone from the drop-down menu.
•Date/Time—Select the current date and time from the drop-
down menus.
• Synchronize with an Internet time server automatically—To
obtain time automatically from an NTP server, click this check
box.
•Server—From the drop-down list, select the NTP server name
and click TEST to verify status.
For example:
- time-a.timefreq.bldrdoc.gov (default)
- time-b.timefreq.bldrdoc.gov
- time-c.timefreq.bldrdoc.gov
• Set the server time the same as your computer time—To
synchronize the server time/clock with the time/clock on your
computer, click this check box.
STEP18 Click Next. You are redirected to a window where you can enter
the IP address, subnet mask, and gateway for the server.
STEP19 Enter the IP address, subnet mask, and gateway for this server. You
can either acquire the IP address automatically from a DHCP
server or choose to configure a static IP address.
• Obtain TCP/IP settings automatically via DHCP—Click this
check box to acquire the IP address from a DHCP server. This is
enabled by default.
•Click Use the following settings to configure a static IP
address:
-IP Address—Enter an IP address for the NAS.
-Subnet Mask—Enter the subnet mask of your network.
-Gateway—Enter the gateway address. This is typically the
IP address of your router.

Cisco Small Business NSS322 Smart Storage 15
-Primary DNS Server (optional)—Enter the IP address of
the Domain Name System (DNS) server. This address is
typically provided by your Internet Service Provider (ISP).
-Secondary DNS Server (optional)—Enter a second DNS
server.
STEP20 Click Next. You are redirected to a window where you can select
the services to be enabled.
STEP21 Select the services to be enabled. These services can also be
enabled or disabled at a later time. The options are:
•Networkservices—Click the check box to enable Microsoft
Networking, Apple Networking, or Unix/Linux NFS.
• File services—Click the check box to enable Web File
Manager, FTP Service, or Download Station.
•Multimediaservices—Click the check box to enable
Multimedia Station, UPnP multimedia server, or iTunes service.
• Web server services—Click the check box to enable Web
Server or MySQL server.
STEP22 Click Next. You are redirected to a window where you can select
the disk configuration.
STEP23 Select the disk configuration. The options are:
•Disk configuration:
-Do not set disk configuration—If you have created disk
volume configuration or plan to create multiple disk
configurations, select not to initialize the disk drives.
-Single—Each disk is used as a standalone disk. If a disk is
damaged, all data on the damaged disk will be lost.
-JBOD—JBOD lets you combine multiple disks of mixed
capacities into a single logical storage device. The capacity
of the JBOD array is the sum of the total capacities of the
individual component disks (that is, it does not have the
limitation of RAID 1 where you lose some capacity when
using mixed sized disks). JBOD offers no performance
increase compared to the component disks. It has lower
reliability than the component disks, as the failure of a single
disk results, in general, in the failure of the whole array.
-RAID 0—Distributes data across the two disks (called
striping) to give improved speed while utilizing full capacity.
All data on all disks will be lost if any one disk fails.

16 Cisco Small Business NSS322 Smart Storage
-RAID 1—Uses two disks (mirrored disks) which each store
the same data, so that data is not lost if one disk fails. Total
capacity of the array equals the capacity of the smaller disk
(default).
•File system:
-EXT4—EXT4 is the successor to EXT3 and provides better
performance because the EXT4 file system can support
very large volumes (default).
-EXT3—EXT3 is commonly used in the Linux environment.
EXT3 provides reliability file systems with a maximum
capacity support up to 16 terabytes (TB).
•Encrypt disk volume:
-No—Do not encrypt the disk volume (default).
-Yes—Encrypt the disk volume using a password.
If you choose yes, the disk volume is encrypted with a password
and provides an extra layer of security against the theft of data in
the event that disks are stolen. File transfer performance to
encrypted volumes is generally lower than non-encrypted
volumes. The encryption password is the password of the
administrator account.
STEP24 Click Next. The Finish window displays the server configuration.
STEP25 Click Start Installation. System begins initializing and the
configuration progress is displayed.
When the configuration is complete, you are returned to the
Configuring the NAS window in the Setup Wizard.
STEP26 From the Configuring the NAS window, click Next to continue to
Map a Network Drive.
The Map a Network Drive window opens. Continue to Mapping a
Network Drive, page 21.
System Configuration Using the Mac Setup Wizard
After connecting the equipment and pressing the Power button, the
system takes a few minutes to initialize. Listen for one beep. Wait a minute
until you hear a second beep. The power light will turn solid green. The
NAS device has started successfully and you can configure the device
using the First Time Installation Wizard.

Cisco Small Business NSS322 Smart Storage 17
STEP 1Insert the product CD.
STEP 2Double-click the CD icon on the desktop to view the contents in
Finder.
STEP 3From the …\MAC\ folder, double-click CISCO_NSSCD_V....dmg.
STEP 4From the ..\AutoRun\ folder, double-click AutoRun to launch the
Setup Wizard.
STEP 5Under First Time Installation, click Start. The End-User License
Agreement window opens.
STEP 6To accept the End-User License Agreement, check the I accept
this agreement check box and click Next. The First Time
Installation Wizard window opens.
STEP 7Click Next to run the wizard.
STEP 8From the Hardware Installation Guide window, select your model.
STEP 9Follow the prompts to check the package contents, install the disk
drives, and connect the equipment.
NOTE If you have already installed the disk drives and connected
the equipment, click Skip until you reach the System Configuration
window.
STEP10 From the System Configuration window, click Next to go to NAS
configuration. The NAS Configuration window opens.
STEP11 Click Next. The Discovering the NAS window opens and advises
when the uninitialized device is found.
NOTE If your device is already configured, click Skip to go to Map
Network Drive. See Mapping a Network Drive, page 21.
STEP12 Click Next. The Web Configuration window opens.
STEP13 The First Time Installation Wizard detects the NAS and prompts
you to go through the web configuration process. From the drop-
down list, select a NAS device.
STEP14 Click Next to continue. You are directed to a configuration window
to complete the settings step by step. The Welcome window
displays.
STEP15 Click Next. You are redirected to a window where you can enter
the name for this server.
STEP16 In the Server Name field, enter a name to identify the NAS device.

18 Cisco Small Business NSS322 Smart Storage
The server name can be a maximum length of 14 characters, which
supports alphanumeric characters (a-z, 0-9) and hyphens (-). It is
required that the server name begin with a letter versus a number.
The server name does not accept names with a space or period (.)
STEP17 Click Next. You are redirected to a window where you can change
the administrator password.
NOTE The default administrator username is admin. The default
administrator password is admin.
STEP18 Change the administrator password by entering the new
password in the Password field. To verify the password, re-enter it
in the Verify Password field.
STEP19 Click Next. You are redirected to a window where you can enter
the date, time, and time zone for the server.
STEP20 Enter the date, time, and time zone for this server. The options are:
•TimeZone—Select a time zone from the drop-down menu.
•Date/Time—Select the current date and time from the drop-
down menus.
• Synchronize with an Internet time server automatically—To
obtain time automatically from an NTP server, click this check
box.
•Server—From the drop-down list, select the NTP server name
and click TEST to verify status.
For example:
- time-a.timefreq.bldrdoc.gov (default)
- time-b.timefreq.bldrdoc.gov
- time-c.timefreq.bldrdoc.gov
• Set the server time the same as your computer time—To
synchronize the server time/clock with the time/clock on your
computer, click this check box.
STEP21 Click Next. You are redirected to a window where you can enter
the IP address, subnet mask, and default gateway for the device.
STEP22 Enter the IP address, subnet mask, and default gateway for this
server. You can either acquire the IP address automatically from a
DHCP server or choose to configure a static IP address.
• Obtain TCP/IP settings automatically via DHCP—Click this
check box to acquire the IP address from a DHCP server. This is
enabled by default.

Cisco Small Business NSS322 Smart Storage 19
•Click Use the following settings to configure a static IP
address:
-IP Address—Enter an IP address for the NAS.
-Subnet Mask—Enter the subnet mask of your network.
-Default Gateway—Enter the default gateway address.
This is typically the IP address of your router.
-Primary DNS Server (optional)—Enter the IP address of
the Domain Name System (DNS) server. This address is
typically provided by your Internet Service Provider (ISP).
-Secondary DNS Server (optional)—Enter a second DNS
server.
STEP23 Click Next. You are redirected to a window where you can select
the services to be enabled.
STEP24 Select the services to be enabled. These services can also be
enabled or disabled at a later time. The options are:
•Networkservices—Click the check box to enable Microsoft
Networking, Apple Networking, or Unix/Linux NFS.
• File services—Click the check box to enable Web File
Manager, FTP Service, or Download Station.
•Multimediaservices—Click the check box to enable
Multimedia Station, UPnP multimedia server, or iTunes service.
• Web server services—Click the check box to enable Web
Server or MySQL server.
STEP25 Click Next. You are redirected to a window where you can select
the disk configuration.
STEP26 Select the disk configuration. The options are:
•Disk configuration:
-Do not set disk configuration—If you have created disk
volume configuration or plan to create multiple disk
configurations, select not to initialize the disk drives.
-Single Disk—Uses the disk drives as single disk volumes.
When a drive failure occurs, all data is lost.

20 Cisco Small Business NSS322 Smart Storage
-JBOD (Linear)—JBOD lets you combine multiple disks of
mixed capacities into a single logical storage device. The
capacity of the JBOD array is the sum of the total capacities
of the individual component disks (that is, it does not have
the limitation of RAID 1 where you lose some capacity
when using mixed sized disks). JBOD offers no
performance increase compared to the component disks. It
has lower reliability than the component disks, as the failure
of a single disk results, in general, in the failure of the whole
array.
-RAID 0—Distributes data across several disks which gives
improved speed and full capacity. All data on all disks will
be lost if any one disk fails.
-RAID 1—Uses two disks (mirrored disks) which each store
the same data, so that data is not lost if one disk fails. Total
capacity of the array equals the capacity of a single disk.
•File system:
-EXT4—EXT4 is the successor to EXT3 and provides better
performance because the EXT4 file system can support
very large volumes (default).
-EXT3—EXT3 is commonly used in the Linux environment.
EXT3 provides reliability file systems with a maximum
capacity support up to 16 terabytes (TB).
•Encrypt disk volume:
-No—Do not encrypt the disk volume (default).
-Yes—Encrypt the disk volume using a password.
If you choose yes, the disk volume is encrypted with a password
and provides an extra layer of security against the theft of data in
the event that disks are stolen. File transfer performance to
encrypted volumes is generally lower than non-encrypted
volumes.The default encryption password is the password of the
administrator account.
STEP27 Click Next. The Finish window displays the server configuration.
STEP28 Click Start Installation. System begins initializing and the
configuration progress is displayed. When the configuration is
complete, you are returned to the Configuring the NAS window in
the Setup Wizard.