Cisco 3750 - Catalyst EMI Switch User manual

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Catalyst 3750 Switch System Message
Guide
Cisco IOS Release 12.2(25)SEA
January 2005
Customer Order Number: DOC-7816184=
Text Part Number: 78-16184-04

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
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THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
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Catalyst 3750 Switch System Message Guide
Copyright © 2003–2005 Cisco Systems, Inc. All rights reserved.

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CONTENTS
Preface vii
Audience vii
Purpose vii
Conventions vii
Related Publications viii
Obtaining Documentation ix
Cisco.com ix
Ordering Documentation ix
Documentation Feedback ix
Obtaining Technical Assistance x
Cisco Technical Support Website x
Submitting a Service Request x
Definitions of Service Request Severity x
Obtaining Additional Publications and Information xi
CHAPTER 1System Message Overview 1-1
How to Read System Messages 1-1
Error Message Traceback Reports 1-5
Output Interpreter 1-5
Bug Toolkit 1-6
Contacting TAC 1-6
CHAPTER 2Message and Recovery Procedures 2-1
ACLMGR Messages 2-3
BADTRANSCEIVER Messages 2-7
BSPATCH Messages 2-7
CFGMGR Messages 2-8
CMP Messages 2-10
DOT1X Messages 2-12
DTP Messages 2-17
EC Messages 2-19
ETHCNTR Messages 2-23
EXPRESS_SETUP Messages 2-24

Contents
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FRNTEND_CTRLR Messages 2-25
GBIC_SECURITY Messages 2-25
GBIC_SECURITY_CRYPT Messages 2-26
GBIC_SECURITY_UNIQUE Messages 2-27
HARDWARE Messages 2-28
HLFM Messages 2-29
IDBMAN Messages 2-31
IGMP_QUERIER Messages 2-34
ILPOWER Messages 2-35
IMAGEMGR Messages 2-37
MAC_LIMIT Messages 2-38
MAC_MOVE Messages 2-39
PHY Messages 2-39
PIMSN Messages 2-41
PLATFORM Messages 2-41
PLATFORM_FBM Messages 2-43
PLATFORM _IPC Messages 2-43
PLATFORM_PBR Messages 2-45
PLATFORM_PM Messages 2-46
PLATFORM_RPC Messages 2-47
PLATFORM_SPAN Messages 2-50
PLATFORM_UCAST Messages 2-50
PLATFORM_VLAN Messages 2-52
PM Messages 2-53
QOSMGR Messages 2-61
RMON Messages 2-66
SDM Messages 2-67
SPAN Messages 2-67
SPANTREE Messages 2-68
SPANTREE_FAST Messages 2-75
SPANTREE_VLAN_SW Messages 2-75
STACKMGR Messages 2-76
STORM_CONTROL Messages 2-78
SUPERVISOR Messages 2-78
SUPQ Messages 2-79

Contents
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SW_DAI Messages 2-81
SW_VLAN Messages 2-83
SWITCH_QOS_TB Messages 2-89
TCAMMGR Messages 2-89
UDLD Messages 2-91
UFAST_MCAST_SW Messages 2-93
VQPCLIENT Messages 2-94
I NDEX

Contents
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Preface
Audience
This guide is for the networking professional managing the Catalyst 3750 switch or switch stack,
hereafter referred to as the switch. Before using this guide, you should have experience working with the
Cisco IOS and the switch software features.
Purpose
This guide describes only the Catalyst 3750-specific system messages that you might encounter. For a
complete list of Cisco IOS system error messages, see the Cisco IOS Software System Error Messages,
Cisco IOS Release 12.2.
This guide does not describe how to install your switch or how to configure software features on your
switch. It also does not provide detailed information about commands that have been created or changed
for use by the switch. For hardware installation information, see the hardware installation guide that
shipped with your switch. For software information, see the software configuration guide and the
command reference for this release.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
•Commands and keywords are in boldface text.
•Arguments for which you supply values are in italic.
•Square brackets ([ ]) mean optional elements.
•Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
•Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional
element.

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Preface
Related Publications
Interactive examples use these conventions:
•Terminal sessions and system displays are in screen font.
•Information you enter is in boldface screen font.
•Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).
Notes use this convention and symbol:
Note Means reader take note. Notes contain helpful suggestions or references to materials not in this manual.
Related Publications
These documents provide complete information about the switch and are available from this Cisco.com
site:
http://www.cisco.com/univercd/cc/td/doc/product/lan/cat3750/index.htm
Note Before installing, configuring, or upgrading the switch, see these documents:
•For initial configuration information, see the “Using Express Setup” chapter in the getting started
guide or to the “Configuring the Switch with the CLI-Based Setup Program” appendix in the
hardware installation guide.
•For device manager requirements, see the “System Requirements” section in the release notes (not
orderable but available on Cisco.com).
•For Network Assistant requirements, see Getting Started with Cisco Network Assistant (not
orderable but available on Cisco.com).
•For cluster requirements, see the Release Notes for Cisco Network Assistant (not orderable but
available on Cisco.com).
•For upgrading information, see the “Downloading Software” section in the release notes.
You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and
from the telephone numbers listed in the “Obtaining Documentation” section on page ix.
•Release Notes for the Catalyst 3750, 3560, and 2970 Switches (not orderable but available on
Cisco.com)
•Catalyst 3750 Switch Software Configuration Guide (order number DOC-7816180=)
•Catalyst 3750 Switch Command Reference (order number DOC-7816181=)
•Catalyst 3750 Switch System Message Guide (order number DOC-7816184=)
•Device manager online help (available on the switch)
•Catalyst 3750 Switch Hardware Installation Guide (not orderable but available on Cisco.com)
•Catalyst 3750 Switch Getting Started Guide (order number DOC-7816663=)
•Regulatory Compliance and Safety Information for the Catalyst 3750 Switch (order number
DOC-7816664)
•Getting Started with Cisco Network Assistant (not orderable but available on Cisco.com)
•Release Notes for Cisco Network Assistant (not orderable but available on Cisco.com)

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Preface
Obtaining Documentation
•Cisco Small Form-Factor Pluggable Modules Installation Notes (order number DOC-7815160=)
•Cisco CWDM GBIC and CWDM SFP Installation Note (not orderable but available on Cisco.com)
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 1 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to [e-mail].
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.

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Preface
Obtaining Technical Assistance
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco
Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service
contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and
resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,
365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.
If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting
a web or phone request for service. You can access the CPI tool from the Cisco Technical Support
Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product
Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product
Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID
or model name; by tree view; or for certain products, by copying and pasting show command output.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: [phone] (Australia: 1 800 805 227)
EMEA: [phone]
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts