Cisco Catalyst 3750-X Series User manual

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Catalyst 3750-X, 3750-E, 3560-X, and
3560-E Switch System Message Guide
Cisco IOS Release 12.2(55)SE
February 2011
Text Part Number: OL-9772-05

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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
© 2007–2010 Cisco Systems, Inc. All rights reserved.

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CONTENTS
Preface vii
Purpose vii
Conventions vii
Related Publications viii
Obtaining Documentation and Submitting a Service Request ix
CHAPTER 1System Message Overview 1-1
How to Read System Messages 1-1
Error Message Traceback Reports 1-7
Output Interpreter 1-7
Bug Toolkit 1-7
Contacting TAC 1-7
CHAPTER 2Message and Recovery Procedures 2-1
ACLMGR Messages 2-3
AUTHMGR Messages 2-8
BACKUP_INTERFACE Messages 2-9
BADTRANSCEIVER Messages 2-9
BSPATCH Messages 2-10
CFGMGR Messages 2-11
CLS_ACC Messages 2-13
CMP Messages 2-17
DHCP_SNOOPING Messages 2-18
DOT1X Messages 2-21
DOT1X_SWITCH Messages 2-24
DTP Messages 2-27
DWL Messages 2-29
EC Messages 2-29
EPM Messages 2-33
ETHCNTR Messages 2-33
EXPRESS_SETUP Messages 2-35
FRNTEND_CTRLR Messages 2-36

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GBIC_SECURITY Messages 2-36
GBIC_SECURITY_CRYPT Messages 2-38
GBIC_SECURITY_UNIQUE Messages 2-39
HARDWARE Messages 2-39
HLFM Messages 2-42
HPSECURE Messages 2-43
HULC_LICENSE Messages 2-43
IFMGR Messages 2-44
IGMP_QUERIER Messages 2-44
ILET Messages 2-45
ILPOWER Messages 2-46
IMAGEMGR Messages 2-49
IP_DEVICE_TRACKING Messages 2-51
MAC_MOVE Messages 2-51
PAGP Messages 2-51
PHY Messages 2-52
PIMSN Messages 2-53
PLATFORM Messages 2-54
PLATFORM_ENV Messages 2-56
PLATFORM_FBM Messages 2-61
PLATFORM_HCEF Messages 2-61
PLATFORM_HPLM Messages 2-62
PLATFORM_IPC Messages 2-62
PLATFORM_IPv6_UCAST Messages 2-64
PLATFORM_PBR Messages 2-64
PLATFORM_PM Messages 2-66
PLATFORM_RPC Messages 2-67
PLATFORM_SPAN Messages 2-69
PLATFORM_STACKPOWER Messages 2-70
PLATFORM_UCAST Messages 2-79
PLATFORM_VLAN Messages 2-81
PLATFORM_WCCP Messages 2-82
PM Messages 2-82
PORT_SECURITY Messages 2-90
POWERNET_ISSU Messages 2-91

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PT Messages 2-92
QOSMGR Messages 2-92
RMON Messages 2-97
SCHED Messages 2-97
SDM Messages 2-97
SPAN Messages 2-98
SPANTREE Messages 2-99
SPANTREE_FAST Messages 2-106
SPANTREE_VLAN_SW Messages 2-107
STACKMGR Messages 2-107
STORM_CONTROL Messages 2-109
SUPERVISOR Messages 2-110
SUPQ Messages 2-110
SW_DAI Messages 2-112
SW_MACAUTH Messages 2-114
SW_MATM Messages 2-115
SW_VLAN Messages 2-115
SWITCH_QOS_TB Messages 2-121
TCAMMGR Messages 2-121
UDLD Messages 2-123
UFAST_MCAST_SW Messages 2-125
VQPCLIENT Messages 2-125
WCCP Messages 2-126
I NDEX

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Preface
Purpose
This guide describes the Catalyst 3750-X, 3750-E, 3560-X, or 3560-E switch or the Catalyst 3750-X or
3750-E switch stack-specific system messages that you might encounter. For a complete list of
Cisco IOS system error messages, see the Cisco IOS Software System Error Messages, Cisco IOS
Release 12.2 available from the Cisco.com home page by choosing Technical Support &
Documentation > Documentation > Cisco IOS Software.
This guide does not describe how to install your switch or how to configure software features on your
switch. It also does not provide detailed information about commands that have been created or changed
for use by the switch. For hardware installation information, see the hardware installation guide that
shipped with your switch. For software information, see the software configuration guide and the
command reference for this release.
For documentation updates, see the release notes for this release.
Conventions
This publication uses these conventions to convey instructions and information:
Command descriptions use these conventions:
• Commands and keywords are in boldface text.
• Arguments for which you supply values are in italic.
• Square brackets ([ ]) mean optional elements.
• Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.
• Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional
element.
Interactive examples use these conventions:
• Terminal sessions and system displays are in screen font.
• Information you enter is in boldface screen font.
• Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).

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Notes use this convention and symbol:
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
Related Publications
• Catalyst 3750-X switch:
http://www.cisco.com/en/US/products/ps10745/tsd_products_support_series_home.html
• Catalyst 3750-E switch:
http://www.cisco.com/en/US/products/ps7077/tsd_products_support_series_home.html
• Catalyst 3560-X switch:
http://www.cisco.com/en/US/products/ps10744/tsd_products_support_series_home.html
• Catalyst 3560-E switch:
http://www.cisco.com/en/US/products/ps7078/tsd_products_support_series_home.html
Note • For initial configuration information, see the “Using Express Setup” chapter in the getting started
guide or the “Configuring the Switch with the CLI-Based Setup Program” appendix in the hardware
installation guide.
• For device manager requirements, see the “System Requirements” section in the release notes.
• For Network Assistant requirements, see the Getting Started with Cisco Network Assistant.
• For cluster requirements, see the Release Notes for Cisco Network Assistant.
• For upgrade information, see the “Downloading Software” section in the release notes.
Catalyst 3750-X and 3560-X switches:
• Release Notes for the Catalyst 3750-X and 3560-X Switches
• Catalyst 3750-X and 3560-X Switch Getting Started Guide
• Catalyst 3750-X and 3560-X Switch Hardware Installation Guide
• Installation Notes for the Catalyst 3750-X and 3560-X Power Supply Modules
• Installation Notes for the Catalyst 3750-X and 3560-X Fan Module
• Installation Notes for the Catalyst 3750-X and 3560-X Network Modules
• Regulatory Compliance and Safety Information for the Catalyst 3750-X and 3560-X Switches
• Catalyst 3750-X and 3560-X Switch Software Configuration Guide
• Catalyst 3750-X and 3560-X Switch Command Reference
• Catalyst 3750-X, 3750-E, 3560-X and 3560-E Switch System Message Guide
• Cisco Software Installation Document

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Catalyst 3750-E and Catalyst 3560-E switches:
• Release Notes for the Catalyst 3750-E and 3560-E Switches
• Catalyst 3750-E and 3560-E Switch Hardware Installation Guide
• Regulatory Compliance and Safety Information for the Catalyst 3750-E and 3560-E Switches
• Installation Note for the Catalyst 3750-E and Catalyst 3560-E Switches, and RPS 2300 Power
Supply Modules
• Installation Note for the Catalyst 3750-E and 3560-E Switch Fan Modules
• Catalyst 3750-E and 3560-E Switch Software Configuration Guide
• Getting Started Guide for the Catalyst 3750-E Switch
• Getting Started Guide for the Catalyst 3560-E Switch
• Catalyst 3750-E and 3560-E Switch Command Reference
• Cisco Software Activation and Compatibility Document
• Cisco Redundant Power System 2300 Hardware Installation Guide
• Installation Note for the Cisco TwinGig Converter Module
See these documents for other information about the switches:
• Getting Started with Cisco Network Assistant
• Release Notes for Cisco Network Assistant
• For information about the Network Admission Control (NAC) features, see the Network Admission
Control Software Configuration Guide
• Information about Cisco SFP, SFP+, and GBIC modules is available from this Cisco.com site:
http://www.cisco.com/en/US/products/hw/modules/ps5455/prod_installation_guides_list.html
SFP compatibility matrix documents are available from this Cisco.com site:
http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list.ht
ml
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Ve rsion 2.0.

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