Cisco Aironet 2802E User manual

GETTING STARTED GUIDE
Cisco Aironet 2800 Series Access Points
First Published: December 12, 2016

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1About this Guide
2About the Access Point
3Safety Instructions
4Unpacking
5AP Views, Ports, and Connectors
6Preparing the AP for Installation
7Installation Overview
8Performing a Pre-Installation Configuration
9Mounting and Grounding the Access Point
10 Powering the Access Point
11 Configuring and Deploying the Access Point
12 Checking the Access Point LEDs
13 Miscellaneous Usage and Configuration Guidelines
15 Related Documentation
16 Declarations of Conformity and Regulatory Information
17 Obtaining Documentation and Submitting a Service Request

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1 About this Guide
This guide provides instructions on how to install your Cisco Aironet 2800I and 2800E series access
points and provides links to resources which can help you configure the access point. This guide
provides mounting instructions and limited troubleshooting procedures.
The 2800 series access point is referred to as access point or AP in this document.
2 About the Access Point
The Cisco Aironet 2800 Series Wi-Fi access points provide 802.11ac Wave 2 with Multi User MIMO
(MU MIMO). This AP series offers integrated and external antenna options, with a dedicated 5 GHz
radio and a flexible radio that can be configured as a 2.4 GHz radio (default) or as an additional
5 GHz radio. This access point supports a greater overall High Density Experience (HDX) which
provides mission-critical wireless to meet your performance needs. The access points support full
interoperability with leading 802.11ac clients, and support a mixed deployment with other access
points and controllers.
A full listing of the access point's features and specifications are provided in the Cisco Aironet 2800
Series Access Point Data Sheet, at the following URL:
http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-2800-series-access-points/datashee
t-c78-736497.html
Access Point Features
The 2800 series access point is a wireless controller-based product and supports:
•Integrated antennas on the 2802I access point model (AIR-AP2802I-x-K9)
•External antennas on the 2802E access point models (AIR-AP2802E-x-K9)
Note The ‘x’ in the model numbers represents the regulatory domain. For information on
supported regulatory domains, see the“AP Model Numbers and Regulatory Domains”
section on page 4.
•Flexible Radio Assignment, allowing for either manual configuration or for the APs to intelligently
determine the operating role of the integrated radios based on the available RF environment. The
AP can operate in the following modes:
– 2.4 GHz and 5 GHz role, where one radio serves clients in 2.4 GHz mode, while the other
serves clients in 5 GHz mode.

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– Dual 5 GHz radio role, with both radios operating in the 5 GHz band, actively serving client
devices to maximize the benefits of 802.11ac Wave 2 and to increase client device capacity.
– Wireless Security Monitoring and 5 GHz role, where one radio serves 5 GHz clients, while the
other radio scans both 2.4 GHz and 5 GHz for wIPS attackers, CleanAir interferers, and
rogue devices.
•Multiuser Multiple-Input Multiple-Output (MU-MIMO) technology with 3 spatial streams.
•Cross-AP Noise Reduction, a Cisco innovation that enables APs to intelligently collaborate in real
time about RF conditions so that users connect with optimized signal quality and performance.
•Optimized AP Roaming for ensuring that client devices associate with the AP in their coverage
range that offers the fastest data rate available.
•Cisco ClientLink 4.0 technology for improved downlink performance to all mobile devices,
including one-, two-, and three-spatial-stream devices up to 802.11ac Wave 1 and Wave 2. The
technology also improves battery life on mobile devices.
•Cisco CleanAir technology enhanced with 160MHz channel support. CleanAir delivers proactive,
high-speed spectrum intelligence across 20-, 40-, and 80-, and 160-MHz-wide channels to combat
performance problems arising from wireless interference.
•MIMO equalization capabilities, which optimize uplink performance and reliability by reducing
the impact of signal fade.
The AP supports the following operating modes:
•Centralized
•Sniffer
•FlexConnect
•Monitor Mode
•Service Provider Option 60 (DHCP Option 60)
AP Model Numbers and Regulatory Domains
AP Type Model Number Details
Access Point for indoor
environments, with internal
antennas
AIR-AP2802I-x-K9 Dual-band, controller-based
802.11a/g/n/ac
Access Point for indoor
environments, with external
antennas
AIR-AP2802E-x-K9

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You need to verify whether the AP model you have is approved for use in your country. To verify
approval and to identify the regulatory domain that corresponds to a particular country, visit
http://www.cisco.com/go/aironet/compliance. Not all regulatory domains have been approved. As and
when they are approved, this compliance list will be updated.
Antennas and Radios
The 2800 series access point contains a dedicated 5 GHz radio and a flexible radio that can be
configured as a 2.4 GHz radio (default) or as an additional 5 GHz radio. The 2800 series access point
configurations are:
•AIR-AP2802I-x-K9—One 2.4 GHz/5 GHz flexible radio and one 5 GHz radio.
•AIR-AP2802E-x-K9—One 2.4 GHz/5 GHz flexible radio and one 5 GHz radio. The are 4
dual-band dipole and a Smart antenna connector.
Internal Antennas
The 2802I has 12 cross polarized internal antennas.
External Antennas
The 2802E model is configured with up to four external dual-band dipole antennas, and two 2.4 GHz/
5 GHz dual-band radios. The radio and antennas support frequency bands 2400–2500 MHz and
5180–5865 MHz through a common dual-band RF interface. Features of the external dual-band
dipole antennas are:
•Four RTNC antenna connectors on the top of the access point
•Four TX/RX antennas
•Smart Antenna connector for connecting an external antenna

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Supported External Antennas
Cisco also provides the following external antenna accessories:
•5 ft Low Loss RF cable with RP-TNC and N-type Connectors (AIR-CAB005LL-R-N/=). You will
need four of these.
•2 ft Smart Antenna Connector to RP-TNC Connectors (AIR-CAB002-DART-R=).
Part Number Description Gain
AIR-ANT2524DB-R/= Dipole Antenna, Black, with RP-TNC connectors. 2 dBi (2.4 GHz)
4 dBi (5 GHz)
AIR-ANT2524DG-R/= Dipole Antenna, Gray, with RP-TNC connectors. 2 dBi (2.4 GHz)
4 dBi (5 GHz)
AIR-ANT2524DW-R/= Dipole Antenna, White, with RP-TNC connectors. 2 dBi (2.4 GHz)
4 dBi (5 GHz)
AIR-ANT2535SDW-R Low Profile Antenna, White, with RP-TNC
connectors.
3 dBi (2.4 GHz)
5 dBi (5 GHz)
AIR-ANT2566P4W-R= Directional Antenna, 4-port, with RP-TNC
connectors.
6 dBi (2.4 GHz)
6 dBi (5 GHz)
AIR-ANT2524V4C-R= Ceiling Mount Omni Antenna, 4-port, with
RP-TNC connectors.
2 dBi (2.4 GHz)
4 dBi (5 GHz)
AIR-ANT2544V4M-R= Wall Mount Omni Antenna, 4-port, with RP-TNC
connectors.
4 dBi (2.4 GHz)
4 dBi (5 GHz)
AIR-ANT2566D4M-R= 60 Degree Patch Antenna, 4-port, with RP-TNC
connectors.1
1. For the USA, the UNII-1 channels can be used only indoors.
6 dBi (2.4 GHz)
6 dBi (5 GHz)

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3 Safety Instructions
Translated versions of the following safety warnings are provided in the translated safety warnings
document that is shipped with your access point. The translated warnings are also in the Translated
Safety Warnings for Cisco Aironet Access Points, which is available on Cisco.com.
Warning IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents. Use the
statement number provided at the end of each warning to locate its translation in the
translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
Warning Read the installation instructions before you connect the system to its power source.
Statement 1004
Warning Installation of the equipment must comply with local and national electrical codes.
Statement 1074
Warning This product relies on the building’s installation for short-circuit (overcurrent)
protection. Ensure that the protective device is rated not greater than:
20A. Statement 1005
Warning Do not operate your wireless network device near unshielded blasting caps or in an
explosive environment unless the device has been modified to be especially qualified for
such use. Statement 245B
Warning In order to comply with FCC radio frequency (RF) exposure limits, antennas should be
located at a minimum of 12 inches (30 cm) or more from the body of all persons.
Statement 332

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Caution The fasteners you use to mount an access point on a ceiling must be capable of
maintaining a minimum pullout force of 20 lbs (9 kg) and must use all 4 indented holes
on the mounting bracket.
Caution This product and all interconnected equipment must be installed indoors within the same
building, including the associated LAN connections as defined by Environment A of the
IEEE 802.af Standard.
Note The access point is suitable for use in environmental air space in accordance with section
300.22.C of the National Electrical Code and sections 2-128, 12-010(3), and 12-100 of the
Canadian Electrical Code, Part 1, C22.1. You should not install the power supply or power
injector in air handling spaces.
Note Use only with listed ITE equipment.
4 Unpacking
To unpack the access point, follow these steps:
Step 1 Unpack and remove the access point and the accessory kit from the shipping box.
Step 2 Return any packing material to the shipping container and save it for future use.
Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact
your Cisco representative or reseller for instructions.
– The access point
– Mounting bracket (selected when you ordered the access point)
– Adjustable ceiling-rail clip (selected when you ordered the access point)

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5 AP Views, Ports, and Connectors
Figure 1 Face of the 2802I Model
1Status LED 2Location of the ports and connectors on
the head of the AP.
354571
1
2

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Figure 2 Face of the 2802E Model
The ports and connections on the bottom of the access point are shown in Figure 3.
1Dual-band antenna connector A 5Status LED
2Dual-band antenna connector B 6Location of the ports and connectors on the
head of the AP
3Dual-band antenna connector C 7Location of the Smart antenna connector
port on the right side of the AP
4Dual-band antenna connector D
354569
1
7
6
4
2
3
5

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Figure 3 Ports and Connectors on the Head of the 2802E Model
1Kensington lock slot 4USB port
2Mode button 5Gigabit Ethernet port
3Console port 6Gigabit Ethernet port
354570
1 2 3 4 5 6

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Figure 4 Ports and Connectors on the Head of the 2802I Model
1Mode button 4Gigabit Ethernet port
2Console port 5Gigabit Ethernet port
3USB port 6Kensington lock slot
354625
1 2 3 4 5 6

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Figure 5 Smart Antenna Connector on the Right Side of the 2802E Model
For more information on the Smart antenna connector, see the “What is a Smart Antenna connector?”
section on page 30.
354568

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6 Preparing the AP for Installation
Before you mount and deploy your access point, we recommend that you perform a site survey (or use
the site planning tool) to determine the best location to install your access point.
You should have the following information about your wireless network available:
•Access point locations.
•Access point mounting options: below a suspended ceiling, on a flat horizontal surface, or on a
desktop.
Note You can mount the access point above a suspended ceiling but you must purchase
additional mounting hardware: See “Mounting and Grounding the Access Point” section
on page 19 for additional information.
•Access point power options: PoE+ or Cisco Power Injector AIR-PWRINJ6=.
Cisco recommends that you make a site map showing access point locations so that you can record the
device MAC addresses from each location and return them to the person who is planning or managing
your wireless network.
7 Installation Overview
Installing the access point involves these operations:
Step 1 Performing a Pre-Installation Configuration, page 15 (optional)
Step 2 Mounting and Grounding the Access Point, page 19
Step 3 Powering the Access Point, page 21
Step 4 Preparing the AP for Installation, page 14

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8 Performing a Pre-Installation Configuration
The following procedures ensure that your access point installation and initial operation go as
expected. This procedure is optional.
Note Performing a pre-installation configuration is an optional procedure. If your network
controller is properly configured, you can install your access point in its final location and
connect it to the network from there. See the “Deploying the Access Point on the Wireless
Network” section on page 23 for details.
The following Pre-Installation Configuration procedure given does not include configuring Link
Aggregation. For information on configuring Link Aggregation, see the Cisco Wireless LAN
Controller Configuration Guide, Release 8.2, at this URL:
http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-2/config-guide/b_cg82.html
The pre-installation configuration setup is illustrated in Figure 6.

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Figure 6 Pre-Installation Configuration Setup
To perform pre-installation configuration, perform the following steps:
Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use
the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate
Cisco wireless LAN controller guide.
a. Make sure that access points have Layer 3 connectivity to the Cisco wireless LAN controller
Management and AP-Manager Interface.
b. Configure the switch to which your access point is to attach. See the Cisco Wireless LAN
Controller Configuration Guide for the release you are using, for additional information.
c. Set the Cisco wireless LAN controller as the master so that new access points always join with
it.
d. Make sure DHCP is enabled on the network. The access point must receive its IP address
through DHCP.
e. CAPWAP UDP ports must not be blocked in the network.
f. The access point must be able to find the IP address of the controller. This can be
accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP
method to convey the controller IP address. For other methods, refer to the product
Controller
Layer 3
devices
Cisco Aironet
access points
354066
Link Aggregation Link Aggregation

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documentation. See also the “Configuring DHCP Option 43” section on page 28 for more
information.
Note The access point requires a gigabit Ethernet (GbE) link to prevent the Ethernet port from
becoming a bottleneck for traffic because wireless traffic speeds exceed transmit speeds
of a 10/100 Ethernet port.
Step 2 Apply power to the access point. See Powering the Access Point, page 21.
a. As the access point attempts to connect to the controller, the LEDs cycle through a green, red,
and amber sequence, which can take up to 5 minutes.
Note If the access point remains in this mode for more than five minutes, the access point is
unable to find the Master Cisco wireless LAN controller. Check the connection between
the access point and the Cisco wireless LAN controller and be sure that they are on the
same subnet.
b. If the access point shuts down, check the power source.
c. After the access point finds the Cisco wireless LAN controller, it attempts to download the
new operating system code if the access point code version differs from the Cisco wireless
LAN controller code version. While this is happening, the Status LED blinks amber.
d. If the operating system download is successful, the access point reboots.
Step 3 Configure the access point if required. Use the controller CLI, controller GUI, or Cisco Prime
Infrastructure to customize the access-point-specific 802.11ac network settings.
Step 4 If the pre-installation configuration is successful, the Status LED is green indicating normal
operation. Disconnect the access point and mount it at the location at which you intend to
deploy it on the wireless network.
Step 5 If your access point does not indicate normal operation, turn it off and repeat the
pre-installation configuration.

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Note When you are installing a Layer 3 access point on a different subnet than the Cisco
wireless LAN controller, be sure that a DHCP server is reachable from the subnet on
which you will be installing the access point, and that the subnet has a route back to
the Cisco wireless LAN controller. Also be sure that the route back to the Cisco
wireless LAN controller has destination UDP ports 5246 and 5247 open for CAPWAP
communications. Ensure that the route back to the primary, secondary, and tertiary
wireless LAN controller allows IP packet fragments. Finally, be sure that if address
translation is used, that the access point and the Cisco wireless LAN controller have
a static 1-to-1 NAT to an outside address. (Port Address Translation is not
supported.)

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9 Mounting and Grounding the Access Point
Cisco Aironet 2800 series access points can be mounted in several configurations – on a suspended
ceiling, on a hard ceiling or wall, on an electrical or network box, and above a suspended ceiling.
Go to the following URL for access point mounting instructions:
http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mounting/guide/apmount.html
The standard mounting hardware supported by the AP is listed in Table 1.
When mounting the AP in areas where there is a possibility of the AP being knocked off the mounting
bracket, use the lock hasp on the back of the AP (see Figure 7) to lock it to the bracket.
Table 1 Brackets and Clips for Mounting the AP
Part Number Description
Brackets1
1. Mount the AP using no less than four screw holes on a bracket.
AIR-AP-BRACKET-1 Low-profile bracket
(This is the default option)
AIR-AP-BRACKET-2 Universal bracket
Clips AIR-AP-T-RAIL-R Ceiling Grid Clip (Recessed mounting)
(This is the default option)
AIR-AP-T-RAIL-F Ceiling Grid Clip (Flush mounting)
AIR-CHNL-ADAPTER Optional adapter for channel-rail ceiling grid profile.

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Figure 7 Locking the AP to the Bracket
1Position of the hasps for the locks on the back of the 2802I and 2802E models