
www.citron-iot.com
Warranty Policy
ZigBee wireless 2-key switch panel after-sales
service is strictly in accordance with the "Con-
sumer Protection Law of the People's Republic
of China" and "Product Quality Law of the Peo-
ple's Republic of China", and implements af-
ter-sales three-guarantee service. The service
content is as follows:
Within 7 days from the date of your receipt, if
the product has a product performance fail-
ure, you have the rights for free return or ex-
change service.
Within 8-15 days from the date of your receipt,
if the product has a product performance fail-
ure, you have the rights for free replacement or
maintenance services.
Within 24 months from the date of receipt, if
the product has a product performance fail-
ure, you have the rights for free maintenance
services.
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Non-Warranty Policy
Unauthorized maintenance, misuse, collision,
neglect, abuse, liquid intrusion, accident, alter-
ation, incorrect use of non-product accesso-
ries, or tearing or altering of labels and an-
ti-counterfeiting marks.
The validity period of three-guarantee has ex-
ceeded.
Damage caused by force majeure.
Other damages or failures not caused by the
product itself, design, technology, manufac-
turing, quality, etc.
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