Civibikes Runabout User manual

TM
USER’S MANUAL
RUNABOUT

Thanks for purchasing a CIVI™ Runabout electric bike.CIVIBIKES™ are one of
the best electric bike company based in Ontario, CA. We produce high-
quality and unique style electric bike withhigh-profile components.
After receiving your new bike, firstly please check exterior of package. If you
found severe damage on the surface or at the corner, please contact
CIVIBIKES™ by email to [e-mail] or call [phone] to check
whether you need a return and refund. Get more information about warrenty
and refund policy on Page15.
Open the carton box and take out yourRunabout carefully.The package has
following items:
Runabout
Accessory Box (Charger, Power Cord, Pedals, Reflectors, Stickers
included)
Front Basket
Remove all zip ties and packing material. Attention: be careful when it
comes to the edge of frame, tire and rim..
Follow steps to assemble your Runabout!

Install Front Wheel

Install Front Fender

Assemble Stem

Assemble handlebar

Install Seat

L
R
Install Pedals
Use the pedal marked with an “L” on the left side and the right pedal marked with an “R”
on the right side (side with drivetrain gears). The right-side pedal has a right-hand
thread (removes counterclockwise, installsclockwise); the left side pedal has a left-
hand thread (removes clockwise, installs counterclockwise). Be careful to not cross
thread the pedals.

Install Front Basket
*All necessary bolts are pre-installed on frame

Charge Battery before Your First Ride
*On charger adapter, red light stands for charging, while green light stands for charging
finished.
PUSH

How to take off battery
PUSH
USB port
Switch
Unlock

Some Battery Tips

Lithium battery capacity drops down by times they’ve been usedfor. CIVIBIKES™
genuine battery provides 600~800 charging cycles.

Stay away from extreme environment. Most suitable temperature for battery is14
℉~113℉. Do not approach heat, fire, inflammable and prevent battery from falling
and getting wet. Do not insert metal into battery.

Battery indicator bar on LCD display sometimes is biased. If you want to get more
accurate indication, try to run totally out of battery then charge it charged to full.
BMS will reset the indicator randomly.

Frequent accelerating and brake drain your battery much more quickly than you
expected. When you don’t have enough battery, twist throttle gently to be safe back.

8 hours not using the battery still consumes around 5% battery capacityto standby
and support BMS.

If you are not going to use the battery for long time, take out the battery out of your
CIVI™ BIKE, and store it with 50% battery left. Do not use battery when it has less
than 10% capacity left.

Our bike is water proof but only splash proof. Please do not put the bike in water
deeper than 7.0 inch, otherwise controller box has risk of mould.

If you keep charging your battery more than 12 hrs but not full yet, stop charging and
contact with CIVIBIKES™as soon as possible.

Lock and Unlock Battery
Twist clockwise to lock battery position and power on; Push and twist anti-clockwise
to unlock so that it can be removed. Pull up to remove.
*Put one of your keys in a safe place at home so you got a backup when the keylost.
We don’t have better solution other than damage the original lock and replace a new.

4
km/h
32.5
DOWN UPMENU/CONFIRM
current speed battery motor power PAS
LCD Brief Manual

To switch on the eBike system, hold the MODE button for 2s. Same way to shut off.

After switching on the eBike system, the display shows Running Speed. On the
condition of riding, to change the indicated information, press MODE to showin turn
as below: Current Speed →Trip Distance →Trip Time →Average Speed→Max
Speed. Each screen will display for 2 seconds then automatically returns to
the Current Speed screen. On the condition that the speed is 0 km/h, Total
Distance will be added to the circulation interface.

To access thePushing-Assistmode, hold the DOWN button for 2 s, the eBike will go
on at a stable speed of 3.8mph, “P” is showed on the screen at the same time. The
push-assist function switches off as soon as you release theDOWN button.

To access the push-assistance mode, hold the DOWN button for 2 s, the eBike will g
o
on at a uniform speed of 6 Km/h, “P” is showed on the screen at the same time. The
push-assistance function switches off as soon as you release the DOWN button.

After the eBike system is switched on, to access general settings menu, hold both
the UP and DOWN button for 2 s.Press the Up or DOWN button to select the content,
press MODE to confirm the corresponding settings.

For more advanced settings, visit www.civibikes.com/pages/setup

Error Code Definition Solution
21 Current Abnormality Replace controller
22 Throttle Abnormality
Disconnect throttle wire(located in
controller box, or in front of handle
bar if the bike has water proof
quick release connector) to see
whether the ERROR code
disappears. If disappear, replace
throttle.
23 Motor Abnormality
Re-connect motor wire(located
underneath chain stay at right
side). If still doesn’t work, replace
a new motor.
24 Motor Hall Abnormality Contact with seller, return full rear
wheel to replace a motor rotor.
25 Brake Abnormality
Disconnect 2 brake lever
wires(located in front of handle
bar to see whether the ERROR
code disappears. If yes, replace
the brake lever and reconnect
brake lever wire to controller.
30 Communication
Abnormality
Disconnect all wires (brake lever,
display, throttle, and motor) then
reconnect. Check all connectors
are in good connection.
Troubleshooting
If there are errors about the electronic control system, the error code will appear
automatically.

CIVIBIKES™ LIMITED WARRANTY
T
o make a warranty claim always keep handy the vehicle model, date of purchase,
v
ehicle serial number as well as information from the retailer where you purchase the
v
ehicle from.
T
he warranty is limited to the terms listed below:
M
otor and controller: 1 year for parts. 3 months for labor
F
rame: 3 years, 1 year for labor
C
harger: 1 year for parts
B
attery: Warranty on the battery starts the date of purchase of the
v
ehicle as new. The battery is sealed and cannot be opened or fixed. The battery
s
hould not have a percentage of nominal charge retention of
6
0% or less.Misuse of the battery, negligence or attempt to open
o
r repair it will void the warranty.
G
eneral vehicle: The vehicle is backed up by a 1-year main warranty, certain
c
omponents listed on this chart or consumables may be subject
t
o a different period of coverage or not included in this warranty.
C
onsumables: Components subject to wear are not covered by the warranty: Tires, inner
t
ubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

I
f the warranty is void for any reason the customer shall bear any repair or replacement
c
osts resulting from vehicle misuse, negligence or abuse.
A
lways follow care and preventive maintenance procedures
A
lways keep receipts from any services performed to the vehicle by an authorized
d
istributor or service center.
T
he warranty will be voided by any of the following circumstances:
（
1）Failure to follow all directions or recommendations listed in this warrantyand
u
ser’s manual.
（
2）Cycling collision, accident or vehicle damage caused by careless parking or
s
torage.
（
3）Acts in violation of laws and regulations.
（
4）Never performed service or maintenance on components
（
5）DIY repairs on electronic components.
（
6）Abusive use the vehicle in off-road terrain, mud, snow, water, sand, gravel
a
nd water puddles.
（
7）If vehicle is used as rental unit or taxi
（
8）Damages caused by natural disasters such as earthquakes, lightning, fire,
f
looding and other hazards .
（
9）Rust and/or paint fading caused to heavy exposure to rain, hail, snow or sunlight.
（
10）Overloading beyond recommended capacity .
（
11）Damages caused by nails, needles, broken glass , debris , sharp rocks or other
foreign objects .
（
12）If vehicle is used but not limited to stunts, jumping from ramps, stairs or
e
levated surfaces.
（
13）If vehicle is used in competitions or racing
(
14) If vehicle has been modified for any purposes on the motor, electrical system,
s
uspension frame, wheels.
(
15) Use of other components not approved by the manufacturer
(
16) Damages resulted from improper transportation
D
ue to the nature of the product some components must be exclusive from th
e
m
anufacturer such as but not limited to the battery, motor, main gauge cluster,

controllers, Led headlights, brake drums or disc rotors and pads etc. Other components
such as tires, tubes, saddle, racks, baskets may be used
from market-ready or compatible products previous approval from the retailer or
manufacturer.
A MOTIV MOTORS, INC COMPANY
.
4055 E. GUASTI RD., STE 111, ONTARIO, CA 91761
[email protected]
[phone]
Get more information of promotion, coupon and new product launch at:
www.civibikes.com