Clarity Fortissimo User manual

Fortissimo
Extra Loud Remote Controlled
Speakerphone (with optional pendant)
User Guide
ClarityProducts.com
Some models available
with Answering Machine

Safety Instructions ...................................................................................................................................4
Battery Instructions ................................................................................................................................7
Care and Maintenance ............................................................................................................................9
Technical Specications ........................................................................................................................11
Clarity Logic ............................................................................................................................................12
About Clarity ..........................................................................................................................................13
Package Contents ..................................................................................................................................14
Installation ................................................................................................................................................15
Getting to know your Fortissimo Speakerphone .........................................................................16
Using your Speakerphone ....................................................................................................................21
Menu Operations .................................................................................................................................. 25
Phone Operations ................................................................................................................................ 40
Troubleshooting .................................................................................................................................... 43
FCC Requirements and Regulations ................................................................................................ 49
Warranty and Service ...........................................................................................................................53
TABLE OF CONTENTS

4
IMPORTANT SAFETY INSTRUCTIONS
To prevent severe injury and loss of life/property,
read this section carefully before using the product to ensure
proper and safe operation of your product.
Power connection
• Use only the power source marked on the product.
• Do not overload power outlets and extension cords. This can result in the risk of re
or electric shock.
• Completely insert the AC adapter/power plug into the power outlet. Failure to do so
may cause electric shock and/or excessive hear resulting in a re.
• Regularly remove any dust, etc. from the AD adapter/power plug by pulling it from the
power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a re.
• Unplug the product from power outlets if it emits smoke, and abnormal smell,
or makes an unusual noise. These conditions can cause re or electric shock.
Conrm that smoke has stopped emitting and contact the Clarity Customer
Service at 800-426-3738.
• Unplug from power outlets and never touch the inside of the product if its casing has
been broken open.
• Never touch the plug with wet hands. Danger of electric shock exists.
Installation
• To prevent the risk of re or electrical shock, do not expose the product to rain or
any type of moisture.
• Do not place or use this product near automatically controlled devices such as auto-
matic doors and re alarms. Radio waves emitted from this product may cause such
devices to malfunction resulting in an accident.
SAVE THESE INSTRUCTIONS
WARNINGS

5
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
• Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
• Unplug the product from power outlets before cleaning. Do not use liquid or
aerosol cleaners.
• Do not disassemble the product.
• Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug,
or allow it to become wet at all. This may cause a re. If the telephone line cord plug
becomes wet, immediately pull it from the telephone wall jack, and do not use.
Medical
• Consult the manufacturer of any personal medical devices, such as pacemakers or
hearing aids, to determine if they are adequately shielded from external RF (radio
frequency) energy. (The product operates in the frequency range of 1.92 GHz to
1.93 GHz, and the RF transmission power is 115 mW (max.).)Do not disassemble
the product.
• Do not use the product in health care facilities if any regulations posted in the area
instruct you not to do so. Hospitals or health care facilities may be using equipment
that could be sensitive to external RF energy.

6
IMPORTANT SAFETY INSTRUCTIONS
Installation and location
• Never install telephone wiring during an electrical storm.
• Never install telephone line jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is
installed near the product and is easily accessible.
• This product is unable to make calls when there is a power failure (unless backup
batteries have been installed and are fully charged).
When using your product, basic safety precautions should always
be followed to reduce the risk of re, electric shock, and injury to
persons, including the following:
• Do not use this product near water for example, near a bathtub, washbowl, kitchen
sink, or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Use only the power cord and batteries indicated in this manual. Do not dispose
of batteries in a re. They may explode. Check with local codes for possible
disposal instructions.
SAVE THESE INSTRUCTIONS
WARNINGS

7
IMPORTANT BATTERY SAFETY INSTRUCTIONS
• Do not mix old and new batteries.
• Do not open or mutilate the batteries. Released electrolyte from the batteries is
corrosive and may cause burns or injury to the eyes and skin. The electrolyte is toxic
and may be harmful if swallowed.
• Exercise care when handling the batteries. Do not allow conductive materials such as
rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause
the batteries and/or the conductive material to overheat and cause burns.
• Charge the batteries (optional) identied for use with this product only, in accordance
with the instructions and limitations specied in this manual.
• Only use a compatible base unit (or charger) to charge the batteries. Do not tamper
with the unit (or charger). Failure to follow these instructions may cause the batteries
to swell or explode.
The base batteries are optional (for backup only). If you choose to install backup
batteries, use rechargeable batteries ONLY. The backup b atteries should be
AA, NiMH, rechargeable only, rated 2500mAh. They must be fully charged for 3 days
before using the backup batteries (before using the phone without the power adapter,
during a power outage).
The backup batteries ensure the functionality of your unit for 3-4 hours in case of a
power outage.
To install batteries in the base:
1. Turn the unit over and open battery compartment door.
2. Install batteries according to the polarity shown inside the battery compartment.
3. Close the battery compartment.
WARNING: USE RECHARGEABLE BATTERIES ONLY.
DO NOT USE ALKALINE BATTERIES!
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.
SAVE THESE INSTRUCTIONS

8
WARNING: Dispose of used batteries according to the instructions.
• Do not dispose of the battery in a re as it may explode. Check with local codes for
possible special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may
cause damage to the eyes and skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets and keys. The battery or conduction material may
over-heat and cause burns.
• Remove batteries when they are discharged and when the equipment will not be
used for an extended period of time. Dispose of batteries according to local environ-
mental laws.
• Do not disassemble, heat, crush, deform or puncture batteries.
• Do not attempt to charge non-rechargeable batteries.
• Keep batteries out of the reach of children.
IMPORTANT BATTERY SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS

9
FOR BEST PERFORMANCE
Base unit location/avoiding noise
The base unit and other compatible Clarity
units use radio waves to communicate
with each other.
• For maximum coverage and noise-
free communications, place your base
unit at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
a. away from electronic appliances such
as TVs, radios, personal computers,
wireless devices, or other phones.
b. facing away from radio frequency
transmitters, such as external anten-
nas of mobile phone cell stations.
(Avoid putting the base unit on a bay
window or near a window.)
• Coverage and voice quality depends on
the local environmental conditions.
• If the reception for a base unit location
is not satisfactory, move the base unit to
another location for better reception.
Environment
• Keep the product away from electrical
noise generating devices, such as uo-
rescent lamps and motors.
• The product should be kept free from
CARE AND MAINTENANCE
excessive smoke, dust, high tempera-
ture, and vibration.
• The product should not be exposed to
direct sunlight.
• Do not place heavy objects on top of
the product.
• When you leave the product unused for
along period of time, unplug the product
from the power outlet.
• The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 0 °C (32 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
• The maximum calling distance may be
shortened when the product is used
in the following places: Near obstacles
such shills, tunnels, underground, near
metal objects such as wire fences, etc.
• Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
• Wipe the outer surface of the product
with a soft moist cloth.
• Do not use benzene, thinner, or any
abrasive powder.

10
CARE AND MAINTENANCE
Notice for product disposal,
transfer, or return
• This product can store your private/
condential information. To protect
your privacy/condentiality, we recom-
mend that you erase information such
as phonebook or caller list from the
memory before you dispose of, transfer,
or return the product.
• This product is designed for use in the
United States of America and Canada.
Sale or use of this product in other
countries may violate local laws.

11
TECHNICAL SPECIFICATIONS
Dimensions:
10.197 in. x 6.299 in. x 5.118 in.
Weight: 32.275 oz. (without AC adapter
Standard: DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
Bluetooth wireless technology 2.0
Frequency range: 1.92 GHz to
1.93 GHz (DECT)
2.402 GHz to 2.48 GHz (Bluetooth)
RF transmission power:
100 mW (MAX)
Power specications: AC Adapter
Input: 100V-240V AC, 50-60Hz
Output: 12V DC, 1.5A
Use ONLY the power adapter supplied
with your unit; using a different adapter
may render your unit unusable and voids
the warranty.
Power consumption: Standby: 0.54W
Maximum: 15W
Battery information: Use ONLY
rechargeable batteries, NiMH, AA,
2500mAh
Charge time: 56 hours
(from discharged to fully charged)
Note: The batteries are charging while
your phone is powered by the power adapter
supplied with your unit.
Use ONLY the power adapter supplied
with your unit; using a different adapter
may render your unit unusable and voids
the warranty).
Standby time: Approx. 24 hours.
Talk time:
Fortissimo: Approx. 4 hours
Pendant: Approx. 4 hours
(Optional – purchased separately)
Operating conditions: 32 °F – 104 °F,
20 % – 80 % relative air humidity (dry)

12
CLARITY LOGICTM
Introduction to Clarity Logic
ClarityLogic is the name of our simplied and easy-to-use customer support service.
While talking to a Clarity representative, the telephone sends information such as its
model name and settings to Clarity. The representative is immediately aware of the type
and current settings of the phone. This will allow any troubleshooting call to be quick
and simple, helping you nd exactly what you are looking for. Just call 1-877-LOGIC24
(1-877-564-4224) to nd out how Clarity is there to make life easier.
ClarityLogic® Memory Dial
For your convenience, Clarity has pre-programmed the customer support number into
your phone’s blue ClarityLogic button.
Note: ClarityLogic has been designed to work with the Plain Old Telephone Service (POTS).
If your phone service is provided by a broadband service provider, ClarityLogic may not work.
ONLY CLARITYLOGIC MAY BE DISABLED. ALL OTHER FEATURES WORK AS DESCRIBED
IN THIS USER GUIDE.

13
INTRODUCTION
Thank you for purchasing your new Fortissimo from Clarity – the best home-
speakerphone in its class. Please read these instructions to ensure you take advantage of
the complete set of rich features that this product offers.
Our Company
Clarity, a division of Plantronics (NYSE: PLT), creates smart
communication solutions that help seniors live richer, more
engaged lives. Founded more than 40 years ago, Clarity is the
world leader in amplied telephones, notication systems and
assistive listening devices.
Clarity produces seven distinct lines of products and services:
Clarity,® Clarity Professional,® ClarityLife,
™ Clarity AlertMaster,®
ClarityLogic,™ Ameriphone,® and Walker® handset / test sets.
The company’s innovative communication products are all
designed to help people with hearing loss, low vision, limited
mobility, dexterity issues and other health challenges.

14
PACKAGE CONTENTS
Phone cord
AC Power Adapter
Fortissimo Speakerphone User Guide and
Quick Start Guide
Fortissimo
Extra Loud Remote Controlled
Speakerphone (with optional pendant)
User Guide
ClarityProducts.com
Some models available
with Answering Machine
Recommended Accessories (Optional purchase)
• XLC3.5HSB Expandable Handset (59524.000)
• Voyager Pro+ Bluetooth Headset (84100.01)
• AS100 Air Switch (61563.000)
• Fortissimo Pendant w/built-in mic (58270.002)
• PS500 Pillow Switch (61561.000)

15
INSTALLATION
Your product comes assembled as you take it out of the box. However, you will need to
connect the power and phonecord, and install six (6) AA NiMH re-chargeable batteries
if you desire battery-power back-up in case of power failure. (Optional – batteries
not included).
Battery Installation (Optional)
Step 1: Slide the battery compartment
cover upward to remove.
Step 2: Insert six (6) AA NiMH
rechargeable batteries as shown. Match
the (+) and (-) terminals of individual
batteries with the corresponding
(+) and (-) connections located within
the battery compartment.
Step 3: Slide the battery compartment
cover back into position to complete the
battery installation.
1
2
3
1
2
3
Connecting the Power
and Phone cord
Step 1: Locate an electrical outlet (1)
close to a phone outlet in your home.
Step 2: Pull the ends of the phone cord
to untangle the cord; plug the free end of
the phone cord into the phone outlet (2).
Step 3: Pull the ends of the power cord
to untangle the cord; plug the power
supply in the electrical outlet (3).

16
GETTING TO KNOW YOUR SPEAKERPHONE
Please take a moment to review your new product and its features.
There are two versions of this product – with and without an answering machine.
Please check the label on your product to nd out which version you own.
This user guide applies to both versions. If your unit does not have an answering
machine, ignore references to this feature during the review of this user guide.
2
3
4
5
6
7
8
910
12
11
1

17
GETTING TO KNOW YOUR SPEAKERPHONE
1 FIND
• Press to nd the pendant (optional, purchased separately) and/or the
cordless handsets. (optional, purchased separately)
2 CLARITY LOGIC
• Press to directly contact our ClarityLogic customer service represen-
tatives – this allows you to get rst rate assistance for your product
through our custom patented remote access technology.
3 FLASH
• Press to switch between calls (if you subscribe to Call Waiting as part
of your phone service) memory key.
4 REDIAL
• Press to redial the last phone number you called. Press and hold to
enter a 2-second pause when programming records in your Phonebook.
5 MUTE/SILENT
• During a ring – press to temporarily silence the audible ringer.
(for ongoing calls only)
• During a call – press to silence your side of the call. (for privacy –
button blinks red to indicate that the sound is temporarily muted)
• During idle mode – press to silence the ringer. (button light
is lit solid red when ringer is turned off)
6 SPEAKER
7 VISUAL RINGER
• Flashes when calls are received.
8 VOLUME CONTROL
• Roll wheel up or down to increase/decrease the volume.
9 BOOST
• Press to engage additional power for your speakerphone.
10 TALK
• Press to start/end a phone call.
11 TOUCHSCREEN

18
GETTING TO KNOW YOUR SPEAKERPHONE
19
13 14 15 1716 18
12 NUMERIC KEYPAD
13 SWITCHES (3.5mm)
• Plug in corded remote switches (optional, purchased separately) to
allow specialized functionality with specialized custom switches.
14 NECKLOOP PORT (3.5mm)
• Plug in a neckloop. (CE-30 – optional purchased separately)
15 HEADSET PORT (2.5mm)
• Plug in a headset. (M155 – optional, purchased separately)
16 BEDSHAKER PORT (3.5mm)
• Plug in a bed shaker (C-2210 – optional, purchased separately) – vibrates
when the phone rings, for additional ringing signaling.
17 POWER PORT (3.5mm)
• Plug in AC power adapter. (provided)
18 LINE PORT
• Plug in phonecord. (provided)
19 BATTERY COMPARTMENT
• Use 6 AA rechargeable batteries to ensure continuous functionality in
case of a power outage. (see battery safety section)

19
GETTING TO KNOW YOUR SPEAKERPHONE
Your touch screen has virtual buttons that will assist you with the simple functionality
of this product.
General directions for navigating the menus
and screens of your display (See Figure 1)
• At any time during the navigation through the menus and settings, press Flash to
return to the idle screen.
• Use the on-screen arrow buttons for scrolling Up/Down through the menu options.
Located in the upper left and right corner of the LCD menu screen.
• Use the on-screen “Back” button (located in the lower left corner of LCD menu
screen) to return to the previous level in the settings menu.
• Use the on-screen Save button to save your settings; to exit without saving, use Back
to discard changes, and return to previous screen.
In standby mode, your Fortissimo displays the following information
on its screen (See Figure 2)
• Status of Answering Machine: (ON or OFF) If phone line is not plugged into
the unit: (No Line) Alternating with status of answering machine.
• Date/Time: Must be manually set in the Menu (see below) to accurately keep
the time of your answering machine messages)
• Menu button: Access the settings for your speakerphone.
• Messages button: Easily access the messages left on your answering machine if
your model is equipped with the answering machine option. If your model does not
have this option then the “Messages” button will not appear on the screen.
• Phonebook button: Easily access the memory locations for your most often
dialed phone numbers.

20
Automatic alert status
of phone system operations
• Status of Answering Machine
(ON/OFF) (Optional purchase)
• Phone line status (No Line) will
display if phone cord not attached.
• Display of New Messages
• Ringer ON/OFF
GETTING TO KNOW YOUR SPEAKERPHONE
Automatic update
of date and time
(with CID service)
Note: Must be initially set within
the System Setup Menu, Set
Time/Set Date in order for this
feature to work correctly.
Menu navigation buttons
(Press Up or Down buttons to
scroll the menu listings.)
Functional buttons
Use these buttons to make
selections, move backward,
save, delete, and other functions.
Prev Next
Back Select
Up Delete Down
(Figure 1)
Save
Touch buttons
Access the virtual menu
features of the phone.
Menu Messages Phonebook
Mon Nov 5
Answering Machine O
12:04pm
(Figure 2)