Clickfree Backup Drive User manual

Clickfree Backup Drive User Guide
for Apple Macintosh users

Clickfree Backup Drive for Macintosh: User Guide Contents
Contents
INTRODUCING CLICKFREE BACKUP DRIVE 4
Main Features 4
Package contents 5
Definitions 5
BASICS 7
HOW DOES CLICKFREE WORK?7
WHAT GETS BACKED UP?7
Clickfree backs up content 7
Does Clickfree back up all of my content every time? 8
What content categories does Clickfree back up? 8
WHAT DO INEED BEFORE ISTART?8
BACKING UP MY CONTENT 9
HOW DO ISTART USING MY CLICKFREE BACKUP DRIVE?9
ZERO EFFORT BACKUP –REALLY!10
HOW DO ICHANGE HOW CLICKFREE DOES BACKUPS?12
Choosing what to back up 12
Backing up all of the files in selected folders 13
Choosing categories of content to be backed up 13
Choosing folders to search for content 14
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE BACKUP DRIVE?16
RESTORING MY CONTENT 17
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING,OR IWOULD LIKE TO TRANSFER MY
CONTENT TO A NEW COMPUTER?17
WHAT DO INEED BEFORE ICAN USE CLICKFREE TO RESTORE MY CONTENT?17
HOW DO IGET MY CONTENT BACK?17
What gets restored, and to where? 18
Copyright © 2009 Storage Appliance Corporation. 2

Clickfree Backup Drive for Macintosh: User Guide Contents
HOW DO ILET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?18
HOW DO ICHANGE HOW CLICKFREE RESTORES CONTENT?21
Restoring content 21
Choosing categories of content to be restored 21
Choosing where to restore content to 22
BROWSING &SEARCHING FOR MY FILES 25
Starting from the Welcome window 25
From the Backup Summary window 25
HOW DO IBROWSE MY BACKED-UP FILES?26
ADVANCED TOPICS 27
WHAT IF IHAVE MORE THAN ONE COMPUTER?27
How is backup different when I have more than one computer? 27
WHAT IF IUSE MORE THAN ONE BACKUP DRIVE?27
How do I make multiple backups? 27
CLICKFREE TOOLS 27
Manage Backups 28
Master reset 29
Updating Clickfree software 30
HOW DO ICHOOSE INDIVIDUAL FILES FOR RESTORE?31
WHAT DO IDO IF CLICKFREE DOESN’T START AUTOMATICALLY?32
LEGAL STUFF 33
Copyright © 2009 Storage Appliance Corporation. 3

Clickfree Backup Drive for Macintosh: User Guide Introducing Clickfree Backup Drive
Introducing Clickfree Backup Drive
Thank you for buying the Clickfree Backup Drive – the easiest way to keep the valuable
information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the Backup Drive has been
attached to your computer.
Caution: Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your Clickfree Backup Drive to keep a
safe copy of your data.
MAIN FEATURES
Clickfree backup technology
•Automatically starts when connected to your computer
•Does not require any software installation or setup
•For most users automatically backs up everything that matters
Customizable backup options
•Includes options for custom file types and full folder backup
•Still runs as Clickfree, even after customizing settings
•Remembers your customized settings for each user you use it with
Multi-computer backup
•Can hold the backups for as many users as you like, depending only on the
available space on the Backup Drive
Easy restore to same or other computer
•Backed-up content can quickly and easily be restored
•You can just as easily ‘restore’ content to a different computer as to the original one
•This makes Clickfree a great way to move your content from your old computer to
your new one
How it backs up
•The first time you connect a Clickfree Backup Drive to your computer it searches
for, finds, backs up and organizes all of your important content
•Each subsequent time you connect Clickfree to your computer, it just does an
update:
•Any new files since your last backup are added to the backup
•Any files that were changed since your last backup are updated on the
backup
•Any files that were deleted from your computer since the last backup, are
left on the backup
Copyright © 2009 Storage Appliance Corporation. 4

Clickfree Backup Drive for Macintosh: User Guide Introducing Clickfree Backup Drive
PACKAGE CONTENTS
Your Clickfree backup package contains:
•one Clickfree Backup Drive
•one USB cable to attach the Backup Drive to your computer
•one quick start guide
DEFINITIONS
Just to make sure that the user guide is clear, we’re going to define a couple of terms that
are used throughout the guide.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after
the data is lost or destroyed. Backups are used to restore data after loss of or damage to
your computer’s hard disk, and to restore files that have been accidentally deleted or
corrupted.
Making a backup of your content only copies it from your computer to your Backup Drive,
and does not delete it from the computer’s hard disk.
Restoring your content from a backup only copies it from your Backup Drive to your
computer, and does not delete it from the Backup Drive.
Important: Clickfree never erases or replaces content on your computer’s hard disk, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your Backup Drive is left untouched and is never erased
The only exception to this is if you previously used your Backup Drive with a non-Mac
computer and saved files on it outside of Clickfree backups. Because you will need to
reformat the Backup Drive for use with the Mac, all data on the disk will be lost. Be sure to
copy valuable content before reformatting.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your Backup Drive.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Content
Normally you don’t use Clickfree to back up your applications or operating system, only
the data that you have created or copied to your computer – music, photos, letters, emails
etc. In this guide we refer to this data as content.
File
Information used by your computer and stored in a specific place on your hard disk. A file
may be content, an application or part of an application, or information a program uses in
some way.
Copyright © 2009 Storage Appliance Corporation. 5

Clickfree Backup Drive for Macintosh: User Guide Introducing Clickfree Backup Drive
Sometimes the relationship between content and file is clear: a photo or a letter is usually a
single file. On the other hand, a single email message may be just a part of a large file that
contains many messages, and related information such as email addresses, calendar events
etc. However, you don’t need to be concerned about this because Clickfree takes care of all
the details for you.
Copyright © 2009 Storage Appliance Corporation. 6

Clickfree Backup Drive for Macintosh: User Guide Basics
Basics
HOW DOES CLICKFREE WORK?
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree
in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the Clickfree Backup Drive. The
same thing happens each time you plug it into a new computer. And each of your backed-
up computers is kept separate on your Backup Drive.
When Clickfree has finished backing up each computer, just unplug the Backup Drive and
store in a safe place, or leave it plugged in and just push the Backup button at any time to
perform another backup.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What do I do if Clickfree doesn’t start automatically?” on
page 32.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree backs up everything in your Home folder – this is
where you normally put all of the content that you create or place in your computer. This
includes photos, music, video, office documents, financial data, email, etc Most likely, this
means that it will back up everything that matters to you right out of the box without you
having to do anything but plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up the applications or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard disk since your content may only take up a small portion of
your hard disk’s capacity, and we only back up the content.
Copyright © 2009 Storage Appliance Corporation. 7

Clickfree Backup Drive for Macintosh: User Guide Basics
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up the entire Home folder,
which might take some time – it just depends on how much content you have. Each time
you use Clickfree after that, it only backs up the new or changed content, so it will be much
quicker.
WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
If you choose to back up by content category (rather than backing up your entire Home
folder), Clickfree backs up content in these categories:
•Office Documents – usually from word-processing programs such as AbiWord,
Microsoft Word, NeoOffice, iWork, Adobe files
•Music – including CAF, CD audio, MP3, MIDI
•Videos – for example, AVI, MPEG, Shockwave Flash
•Photos – including common graphic formats such as JPEG, TIFF, and RAW
•Emails and Messages – including Apple Mail, Entourage, Thunderbird
•Favorite Websites – internet shortcuts and address books
•Other – including Stuffit and hqx files, XML, and comma-separated values files
Want to know more? You can look at the details by following the steps in “How do I
change how Clickfree does backups” on page 12 without making any changes.
WHAT DO INEED BEFORE ISTART?
All you need to start your backup is the Clickfree Backup Drive and the included USB
cable. Before you start your first Restore, you should read through the “Restoring my
content” chapter of this manual.
•For Clickfree to work, your computer needs to be running Mac OSX 10.5 Leopard
on an Intel processor
In addition you need:
•One free USB port on your computer
•At least 100 MB of free space on your computer
Copyright © 2009 Storage Appliance Corporation. 8

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
Backing up my content
HOW DO ISTART USING MY CLICKFREE BACKUP DRIVE?
♦To start using your Clickfree Backup Drive:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Attach the Clickfree Backup Drive to your computer by connecting one end of the USB
cable to the drive and the other end to a USB port on your computer.
USB ports usually looks like this: .
Wait for the Clickfree window to appear. You may have to wait up to a full minute for
your computer to recognize the Clickfree Backup Drive.
4. The first time you connect your Clickfree Backup Drive, the Start Clickfree Backup
window appears on the desktop.
5. Double-click the icon to start the backup. Every time after the first time the backup
starts by itself.
Copyright © 2009 Storage Appliance Corporation. 9

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
You then see a dialog that allows you to choose to make the Backup Drive work with
the Mac by formatting it as HFS.
Click . Clickfree then reformats the Backup Drive.
When the Clickfree backup starts to run, a Welcome window appears and shows the
number of seconds left before the backup starts automatically:
Note: The
View Files and Restore buttons do not appear until you have backed up
content on your Backup Drive.
ZERO EFFORT BACKUP –REALLY!
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
•If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 7.
Copyright © 2009 Storage Appliance Corporation. 10

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
•If you want to make changes to how backup is done, click Options and see “How do
I change how Clickfree does backups” on page 12
Clickfree displays some windows to show progress:
The Backup Summary window shows you how many files in each category were
backed up this time (New column) and from all backups for this user, including this
one (Total column). The Space Used column shows the amount of space that files
from all backups take up on the Backup Drive.
When you see the Backup Summary window, you can browse your backed up files
in a Finder window (see “Browsing & searching for my files” on page 25, or simply
unplug the Clickfree Backup Drive and store it in a safe place, or leave it plugged in
and just push the Backup button at any time to perform another backup.
Copyright © 2009 Storage Appliance Corporation. 11

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
HOW DO ICHANGE HOW CLICKFREE DOES BACKUPS?
You can decide whether Clickfree backs up complete folders, or backs up content by
category (for example, Office Documents). The default is to back up your complete Home
folder.
If you choose to back up content by category, you can choose:
•The categories of content Clickfree backs up
•Where Clickfree looks for this content
Note: Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups for this user unless you modify them.
♦To review or change what gets backed up:
1. Follow steps 1to 4of the procedure “How do I start using my Clickfree Backup
Drive?” on page 9.
2. Before the countdown reaches zero, click Options.
The Options / Tools window is displayed:
CHOOSING WHAT TO BACK UP
3. You can either back up all of the files in selected folders (for example, your Home
folder), or you can choose the categories of content to back up (for example, Office
Documents, Photos, and Videos), and the folders to search for these categories.
•To back up all of the files in selected folders, make sure that the radio button to the
left of (Recommended) Select this option to backup all files for… is selected
. If it isn’t, select it, and go to step 4.
•To choose categories and folders to search, make sure that the radio button to the
left of Backup by categories is selected . If it isn’t, select it, and go to
step 6.
Copyright © 2009 Storage Appliance Corporation. 12

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
BACKING UP ALL OF THE FILES IN SELECTED FOLDERS
Your home folder is selected by default.
4. Choose which folders you want Clickfree to back up completely. You can add and
remove folders.
Click the Advanced button near the top right of the Clickfree window, then
•To add a folder
a. Click
b. Navigate to the folder to be added
c. Click Open
•To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
5. When you are finished choosing folders, click OK twice, and go to step 9.
CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP
All of the categories are selected by default.
6. Choose the categories of content to be backed up, for example, Office Documents,
Photos, and Videos.
•To include a category, for example, Photos, in the backup, make sure that the box to
the left of the category name is checked . If it isn’t, click the box to check it.
You can add and remove the checkmark by clicking in the box.
•To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked . If it is checked, click the box
to uncheck it.
Note: You must choose at least one category.
Copyright © 2009 Storage Appliance Corporation. 13

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
CHOOSING FOLDERS TO SEARCH FOR CONTENT
Your home folder is selected by default.
7. Choose where you want Clickfree to search for the categories you chose earlier. You
can add and remove folders
Click the Advanced button near the bottom right of the Clickfree window, then
•To add a folder
a. Click
b. Navigate to the folder to be added
c. Click Open
•To remove a folder:
a. Select the folder to be removed
b. Click
Note: You must choose at least one folder.
8. When you are finished choosing folders, click OK twice, and continue with step 9.
9. When you have made your choices, click Start to begin the backup.
Clickfree searches for content to back up
Before actually backing up any content, Clickfree adds up the sizes of the files in the
complete folders you chose, or searches the folders you chose for your chosen categories of
content and adds up the sizes of all of the content it finds:
See “What if there is not enough space on my Clickfree Backup Drive?” on page 16.
Copyright © 2009 Storage Appliance Corporation. 14

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
Clickfree backs up your content
If there is enough space on your Backup Drive, Clickfree then backs up the content you
chose to your Backup Drive:
At the end of the backup, a Backup Summary window is displayed:
The Backup Summary window shows you how many files in each category were backed
up this time (New column), and from all backups including this one, for this user (Total
column). The Space Used column shows the amount of space that files from all backups for
this user take up on the Backup Drive.
When you see the Backup Summary window, you can browse your backed up files in a
Finder window (see “Browsing & searching for my files” on page 25), or simply unplug the
Clickfree Backup Drive and store it in a safe place, or leave it plugged in and just push the
Backup button at any time to perform another backup.
Copyright © 2009 Storage Appliance Corporation. 15

Clickfree Backup Drive for Macintosh: User Guide Backing up my content
WHAT IF THERE IS NOT ENOUGH SPACE ON MY CLICKFREE BACKUP DRIVE?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on the Backup Drive. If there is not enough
free space for your content, Clickfree prompts you to go to the backup options window
and adjust your settings:
For example, you might want to reduce the number of file categories being backed up. See
“How do I change how Clickfree does backups” on page 12 for details.
As an alternative, if you have backups from an old computer or user that you don’t need to
keep any more, you could remove the old computer or user. For details, see “Manage
Backups” on page 28.
Copyright © 2009 Storage Appliance Corporation. 16

Clickfree Backup Drive for Macintosh: User Guide Restoring my content
Restoring my content
WHAT IF MY COMPUTER’S INTERNAL HARD DISK STOPS WORKING,OR IWOULD LIKE TO
TRANSFER MY CONTENT TO A NEW COMPUTER?
All computer hard disks fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard disk. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
WHAT DO INEED BEFORE ICAN USE CLICKFREE TO RESTORE MY CONTENT?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 8), not just to the computer
whose content you backed up.
The easiest way to copy backed-up content to another computer is to plug the Clickfree
Backup Drive in to the other computer. When the Clickfree application launches, just click
the Restore button at the bottom of the countdown window.
HOW DO IGET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with Clickfree backup, you can either make some choices – whether to restore all, or
just selected content, and where the content is restored to – or you can allow Clickfree to
make the choices for you.
Copyright © 2009 Storage Appliance Corporation. 17

Clickfree Backup Drive for Macintosh: User Guide Restoring my content
WHAT GETS RESTORED,AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the Restored Files folder under your Home
folder.
If you prefer, you can easily tell Clickfree to restore your files to any place on your
computer’s hard disk that is convenient for you.
For details, see:
•“How do I let Clickfree restore decide what to restore and where?” on page 18
•“How do I change how Clickfree restores content?” on page 21
HOW DO ILET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
♦To let Clickfree decide what to restore and to where:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Backup Drive to your computer by connecting one end of the
USB cable to the drive and the other end to a USB port on your computer.
Clickfree starts up just as it did when you used it to back up your content.
4. Wait for the Clickfree window to appear – this may take up to 60 seconds.
The Clickfree Welcome window appears with the countdown, just as it did when you
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
Because you have backed-up content on your Backup Drive, the countdown window
now shows buttons at the bottom to allow you to View Files and Restore files.
Copyright © 2009 Storage Appliance Corporation. 18

Clickfree Backup Drive for Macintosh: User Guide Restoring my content
5. Before the countdown gets to zero, click Restore. The What to restore window
appears.
Note that all of the categories that have backed-up content are checked off in the
Categories column.
6. Before you click Continue to restore all of your content, or select categories to be
restored, look at the user name in the Please select the User you would like to restore
box.
If your Backup Drive contains backups created for your user name, the Please select
the User you would like to restore box by default contains your user name, and, unless
you change it, the content to be restored will come from your user account.
7. Click the arrow at the right of the Restore From box:
The list that appears contains the names of all of the users whose files have been backed
up on your Backup Drive.
8. Select the name of the user whose content you want to restore.
Note: To restore content from more than one user simply repeat the restore process
choosing a different user each time.
9. Since you are letting Clickfree restore all of your content, simply click Continue.
Copyright © 2009 Storage Appliance Corporation. 19

Clickfree Backup Drive for Macintosh: User Guide Restoring my content
10. Since you are letting Clickfree restore files to the default folder, simply click Continue.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
11. Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the one
from the backup:
12. You can choose to:
•Keep both copies of this one file – click Keep Both. Clickfree renames the backed-
up file by adding ‘ copy’ to the end of the file name, then restores the renamed file.
•Keep both copies of all same-name files – check Do this for all duplicate files and
click Keep Both. Clickfree, without asking you, renames the remaining backed-up
files by adding ‘copy’ to the ends of the file names, then restores the renamed files.
•Not replace this one file – click Skip
•Not replace any same-name files – check Do this for all duplicate files and click
Skip. Clickfree skips all remaining same-name files without asking you.
•Replace just this file – click Replace
•Replace all same-name files – check Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date/time modified, it is likely safe to
skip.
Copyright © 2009 Storage Appliance Corporation. 20