Closer pets MiBowl CP500 User manual

CP500

ABowl
BLid
CPortion Protectors
DName Tag and Badges
EElectronic I.D. Disc
In the box
33

• Read all the instructions before installing or using your MiBowl.
• Register your purchase online at closerpets.com (see Guarantee).
• Do not allow children to play with your feeder.
• Inspect your MiBowl regularly for correct operation and damage – if in doubt do not use.
• MiBowl has been designed for use with pets only, as described in this manual.
• Dispose of all packaging material responsibly.
NOTE: Plastic bags could cause suffocation – keep away from children and animals.
• Please note that attempted disassembly of the product will void warranty.
SAVE THESE INSTRUCTIONS
MiBowl has been designed to work with both
microchipped and non‑microchipped pets.
If your pet has been microchipped, MiBowl
will automatically detect your pet’s unique
identity when using Add Pet – see the
Quick Start Guide.
If your pet has not been microchipped,
t the provided Electronic I.D. Disc to
your pet’s collar as shown before
progressing through the Quick Start Guide.
Important safety instructions
Getting started
4

Insert 4 x C‑size batteries using the + – symbols as shown.
All the lights will temporarily turn on to indicate that your feeder has powered up.
Setting-up MiBowl®in your home
Before use, wash the bowl with warm water.
Choose a suitable place for your feeder against a wall.
For indoor use only.
Did you know? Cats and dogs prefer to have their water and food
separate – this assures them that they aren’t contaminated.
Inserting batteries
5

To replace the lid or bowl, reverse the steps above.
Ensure the side locks in Step 3 are restored to secure the lid.
How to remove the bowl and lid
1
3
2
4
6

1 Press and hold Open to raise the lid 2 Feed your pet from the bowl placed
infront of your feeder
3 Feed your pet from the bowl placed
closer to your feeder
Quick start guide
We recommend one stage per day as you introduce your pet to MiBowl
– every pet is different and your pet may require more or less time to
become familiar with the feeder!
4 Feed your pet from the bowl placed
inside your feeder, taking care to locate
the bowl over the catch at the back
Familiarising your pet with MiBowl®
77

5 Press and hold Add Pet until the
red light comes on – the lid will
open if closed
6 Encourage your pet to come close to
the feeder by putting treats or food
in the bowl
7 When your pet’s microchip is detected,
the red light will ash to conrm that
the feeder has paired with your pet
8 After your pet has paired and moved
away from the feeder, the lid will close
– at this stage progress to Pet Training
School to start using your MiBowl!
Your MiBowl stays in Add Pet mode for up to 15 minutes or until
pairing is nished. Press and hold Add Pet again to cancel pairing.
Follow the same steps if using the Electronic I.D. Disc.
88

Pet training school
We want to help your pets feel extra comfortable using MiBowl, so we have
some useful tips to make eating from the feeder second nature for them!
1 Use Training mode to keep the lid open
for longer and to give your pet more time
before the lid closes after moving away.
Close the lid before starting. If you have
removed the lid, press Close before entering
Training mode.
Press and hold Training. The lid will open
if closed, and the red light will ash for
the length of time that the lid stays open.
Afterthis time has passed, the lid will close.
The red light will ash whenever the lid opens
while in Training mode.
2 Start using your feeder with the lid removed
until your pet is familiar with the sound of the
lid opening and closing.
3 Once you feel your pet is happy feeding,
press and hold Training again to exit Training
mode – your feeder will now revert to default
and the lid will close sooner when your pet
moves away after feeding.
99

Battery warning light
Flashes for several minutes after pressing
Open when the batteries are low and
need changing
Press Open to raise the lid and
remove the bowl
Leaving the lid open will put your
feeder into Standby mode
To exit Standby, press Close
Red light Blue light
Turns on with Add Pet function
and ashes in Training mode
See the Quick Start Guide
for details
Turns on when either the Open or
Close buttons are pressed
Flashes if there is something blocking
the lid, preventing opening or closing
The bowl can only be removed by pressing Open. The lid position prevents
the bowl from being removed when automatically opening for your pet.
Add Pet Training Open Close
Controls
10

Accessories
Portion Protectors
Personalised name tag and badges
If you have a small pet, simply
clip‑on the Portion Protectors to
help your pet feed in peace and
stop sneaky siblings from helping
themselves to more than their ll!
Scan to watch how to
clip them on and off
11

Using MiBowl
• Your feeder will only open for pets that have been correctly paired following the Quick Start Guide
• The lid will not open for pets that have not been paired with your feeder
• You can pair up to 10 pets to your feeder – to do this, repeat the steps in the Quick Start Guide
• The bowl is dishwasher-safe and suitable for the top drawer only
• The lid is hand-wash only using warm soapy water
• Lightly clean your feeder with non-abrasive cleaning products to prolong the shiny appearance
• Do not spray or soak your feeder with liquid cleaning products or water – use a damp cloth only
• Do not force your pet into the feeder or place over your pet’s head to operate –
this may scare or discourage them from using the feeder
• Do not force the lid open – this may damage the lid mechanism – always use the Open button
Technical info
• In normal use, good quality alkaline batteries should typically last up to 6 months;
we recommend replacing all batteries at the same time
• All popular batteries are suitable, including rechargeable and 1.5v lithium batteries,
however the low battery light will only work with standard alkaline batteries
• If not using your feeder for an extended period of time, Open the lid and keep open
to enter standby mode and preserve battery life; Close the lid to exit standby mode
• If not using your feeder for over 1 week, remove the batteries before packing away
• If you are using multiple MiBowl feeders for your pets, space them 1 metre apart
to ensure optimal performance
• Ifyourpethasnotbeenmicrochipped,ttheprovidedElectronicI.D.Disctoyour
pet’s collar – see Getting Started. Alternatively, you can use your feeder
manually with Open/Close
• Spare accessories are available at closerpets.com
Tips
12

The feeder doesn’t open for my pet
Ensureyourpethasbeensuccessfullypaired
to MiBowl – see Quick start guide. Clean any
dirt or food within the feeding area. Check
that there are no obstructions or dirt above
the bowl and that all plastic faces are clean
and free of debris.
The feeder opens for a non-paired pet
IfyoundyourMiBowlisopeningforanon-
paired pet, it may be because your paired pet
is sitting next to the feeder. Try keeping your
MiBowl against a wall to prevent pets from
unintentionally activating the lid.
The lid won’t open and/or the blue
light is ashing
Aashingbluelightindicatesthatthereis
something wrong with the lid and it may be
stuck. Open and/or Close to operate the lid. If
this fails, remove, and replace the lid and bowl
tochecktheyarettedcorrectly.Takecareto
locate the bowl over the catch at the back of
the feeder – see How to remove the bowl and
lid. Check that there is no food build-up and the
food level is not proud of the bowl.
My pet is knocking the feeder over
while eating
Place your feeder against a wall. If your pet
still manages to overcome the feeder, secure
thebaseusingthekeyholexingfeatures
located on the underside of MiBowl.
The lid is taking a long time to close
You may be in Training mode – see Pet training
school. Press and hold Training to exit Training
mode – your feeder will now revert to default
and the lid will close sooner when your pet
moves away after feeding.
My pet won’t use the feeder
Everypetisdifferent,andsomepetsmaytake
longer to get used to feeding from MiBowl. Be
patientwiththemandgothroughtherstfew
steps of the Quick start guide again to help
your pet become comfortable using MiBowl.
I can’t get the bowl out
The bowl can only be removed by pressing
Open. When automatically opened by your
pet, the lid is in a pet-safe position preventing
the bowl from being removed accidentally or
by very hungry pets!
I want to remove a paired pet or
remove all current settings
To factory reset, press and hold Training +
Open + Close at the same time until all the
lightsstartashing.Factoryresetwill
remove all paired pets
and Training mode
settings.
FAQ
13

IMPORTANT: Dispose of
damaged / faulty / end‑of‑life
products in accordance with
locally applicable regulations
for your country. UK/EU:
Refer to Terms and Conditions
section EU Waste Electrical and
Electronic Equipment (WEEE)
Directive on closerpets.com
for more information.
Hereby, Pet Mate Ltd
declares that this product is in
compliance with the essential
requirements and other
relevant provisions of EU and
UK Directives. All Declarations
of Conformity (DoC) may be
viewed at closerpets.com/
pages/eu-doc.
We offer a 1-year standard warranty. However, if you register
your MiBowl at closerpets.com/pages/product-registration
within 14 days of your purchase you will receive an additional
2-year warranty and Pet Mate Ltd will guarantee your product
for a period of 3 years from the date of purchase.
If you do not have access to a computer, please send details of
your purchase with a copy of the receipt along with your name
and address to our Customer Services team using the address
below and they will be happy to help process this for you.
Please get in touch with Closer Pets Customer Services if you
have a problem with your purchase. The guarantee is here
to protect you if any defect arises due to faulty materials or
manufacture. Any defective items will be repaired or replaced
free of charge by Pet Mate Ltd, provided the defect has not
been caused by neglect, misuse or normal wear and tear.
Your statutory rights are not affected.
To get started, register now by scanning the QR code or by
following this link: closerpets.com/pages/product-registration
Designed and Manufactured by Pet Mate Ltd, Lyon Road, Hersham, Surrey KT12 3PU, UK
Imported to the EU by Closer Pets BV, Newtonlaan 115, 3584 BH Utrecht, The Netherlands
Imported to North America by Ani Mate, 104A Longview Street, Conroe, TX 77301, USA
Guarantee
14

50012/05
Additional 2 years warranty
Register
your MiBowl
15

CP500
Deutsch

ANapf
BDeckel
CPortionsschützer
DNamensschild und
Marken
EElektronische ID-Marke
Inhalt
1717

• Bitte lesen Sie vor dem Einrichten oder der Verwendung Ihres MiBowl sämtliche Anweisungen durch.
• Registrieren Sie Ihren Kauf online unter closerpets.de (siehe Garantie).
• Lassen Sie keine Kinder mit Ihrem Futterspender spielen.
• Prüfen Sie Ihren MiBowl regelmäßig auf ordnungsgemäßen Betrieb und mögliche Anzeichen von
Beschädigung – im Zweifelsfall soll er nicht verwendet werden.
• MiBowl darf nur für Heimtiere und wie in dieser Gebrauchsanleitung beschrieben verwendet werden.
• Entsorgen Sie alle Verpackungsmaterialien verantwortungsbewusst.
HINWEIS: Plastikbeutel können Erstickungsgefahren verursachen und müssen außer Reichweite von
Kindern und Tieren gehalten werden.
• Bitte beachten Sie, dass durch versuchtes Zerlegen dieses Produkts die Garantie ihre
Gültigkeitverliert.
BEWAHREN SIE DIESE ANWEISUNGEN SICHER AUF
Der MiBowl ist zum Gebrauch für Heimtiere mit wie
auch ohne implantierte Mikrochips konzipiert.
Wenn Ihr Heimtier mit einem Mikrochip
implantiert ist, erkennt der MiBowl
automatisch die eindeutige Kennung
bei der Erfassung Ihres Heimtiers.
Wenn Ihr Heimtier kein Mikrochip implantiert
hat, muss die bereitgestellte elektronische
ID-Marke am Halsband Ihres Heimtiers angebracht
werden, bevor es elektronisch erfasst werden kann.
Wichtige Sicherheitsanweisungen
Erste Schritte
18

4 C Batterien (Babyzellen) einlegen und dabei unbedingt die Polaritätsmarkierungen
+und–beachten. Daraufhin leuchten kurz alle Lichtanzeigen auf und zeigen damit an,
dass Ihr Futterspender nun mit Batteriestrom gespeist ist.
Einrichten des MiBowl®zu Hause
Vor dem Gebrauch waschen Sie bitte den Napf mit warmem Wasser.
Wählen Sie eine geeignete Wandposition für Ihren Futterspender.
Er ist nur zur Verwendung in
Innenräumen geeignet.
Wissen Sie das auch? Katzen wie auch Hunde möchten ihr Futter und Wasser separat
vorgesetzt erhalten. Damit wissen sie dann sicher, dass sie nicht verunreinigt sind.
Einlegen der Batterien
19

Zum neuerlichen Einsetzen von Deckel oder Napf führen Sie die oben
angegebenen Schritte umgekehrt aus. Stellen sie sicher, dass im Schritt 3 die
seitlichen Verriegelungen erneut eingreifen, damit der Deckel sicher sitzt.
Entfernen von Napf und Deckel
1
3
2
4
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