CMC DayMark 9700 Installation guide

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© 2013 CMC Group, Inc. All rights reserved.
TRADEMARKS
Some of the product names mentioned herein are used for identification purposes only
and may be trademarks and/or registered trademarks of their respective companies.
DayMark and DayMark Safety Systems are registered trademarks of CMC Group, Inc.
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TABLE OF CONTENTS
CHAPTER 1: INTRODUCING YOUR DayMark 9700 1
SUPPORT....................................................................... 1
Technical and Sales Support................................ 1
Online Technical Support.................................... 1
Telephone Technical Support................................ 1
INSTALLATION AND SETUP.............................................. 2
Unpack the Terminal........................................... 2
Set Up the Terminal............................................ 2
Terminal Overview............................................. 3
Print Mechanism Replacement.............................. 4,5
Loading Labels into Terminal................................ 5,6,7
Print Head Cleaning Instructions........................... 8
Printer Housing Cleaning Instructions..................... 9
CHAPTER 2: OPERATING YOUR DayMark 9700 10
Overview......................................................... 10
Function Button Guide........................................ 11
Help Button Guide............................................. 12
Search Function Guide....................................... 13,14
Setup Button Guide............................................ 15
Adjusting Date and Time..................................... 16
Setting Display Preferences.................................. 17
Calibrating....................................................... 18,19
Saving/Loading Update/Backup......................... 20
System Preferences Guide................................... 21,22
Configure Left and Right Printer Label Layouts.......... 23
Label Layouts.................................................... 24,25,26,27
Printing Labels with your Terminal.......................... 28,29
Modifying Labels............................................... 30,31
Repan/Reprint................................................... 32
Batch Print Creating and Editing........................... 33,34

CHAPTER 3: DAYMARK MENU EDITOR 35
Menu Editor Main Menu..................................... 35,36
Menu Data Update USB Instructions...................... 37
Menu Data Micro SD Update Instructions............... 38
Menu Data TFTP Updating.................................. 39
TFTP Updating Process........................................ 40,41,42
TFTP Overview.................................................. 42,43
Modify and Adding a New Item.......................... 44,45
Batch Printing.................................................... 46,47
CHAPTER 4: OPERATING SYSTEM MANAGEMENT 48
USB Update/Backup Instructions.......................... 48,49
Micro SD Card Update Instructions....................... 50
TFTP Updating.................................................. 51
Network Settings Information............................... 51
CHAPTER 5: SELECT YOUR LABEL 52
Label Adhesives................................................. 52
Label Formats.................................................... 53,54,55
CHAPTER 6: CREATING YOUR SYSTEM 56
Column Descriptions......................................... 56
Expire1 and Expire2 Sets.................................. 57
Ingredient Information........................................ 58
Nutritional Information....................................... 58
Batch Printing and other Features......................... 59
CHAPTER 7: APPENDIX 60
File System Structure........................................... 60
SYS Folder Detail............................................... 61
DayMark 9700 System Features.......................... 62
Standard Features.............................................. 62
Physical Terminal Specification............................. 63
DayMark Warranty Policy................................... 64
Transact Warranty Policy..................................... 65,66,67

CHAPTER 3: DAYMARK MENU EDITOR 35
Menu Editor Main Menu..................................... 35,36
Menu Data Update USB Instructions...................... 37
Menu Data Micro SD Update Instructions............... 38
Menu Data TFTP Updating.................................. 39
TFTP Updating Process........................................ 40,41,42
TFTP Overview.................................................. 42,43
Modify and Adding a New Item.......................... 44,45
Batch Printing.................................................... 46,47
CHAPTER 4: OPERATING SYSTEM MANAGEMENT 48
USB Update/Backup Instructions.......................... 48,49
Micro SD Card Update Instructions....................... 50
TFTP Updating.................................................. 51
Network Settings Information............................... 51
CHAPTER 5: SELECT YOUR LABEL 52
Label Adhesives................................................. 52
Label Formats.................................................... 53,54,55
CHAPTER 6: CREATING YOUR SYSTEM 56
Column Descriptions......................................... 56
Expire1 and Expire2 Sets.................................. 57
Ingredient Information........................................ 58
Nutritional Information....................................... 58
Batch Printing and other Features......................... 59
CHAPTER 7: APPENDIX 60
File System Structure........................................... 60
SYS Folder Detail............................................... 61
DayMark 9700 System Features.......................... 62
Standard Features.............................................. 62
Physical Terminal Specification............................. 63
DayMark Warranty Policy................................... 64
Transact Warranty Policy..................................... 65,66,67
1.INTRODUCING YOUR DayMark 9700
TECHNICAL AND SALES SUPPORT
DayMark Safety provides resources for your food rotation terminal. We offer both technical
support and sales assistance.
ONLINE SALES SUPPORT
Technical assistance is available at www.daymarklabels.com. There you will find support
documents for your DayMark 9700 Food Rotation Terminal as well as contact information
via phone and email: [e-mail].
TELEPHONE TECHNICAL SUPPORT
DayMark technical support is also available at 877.620.8878.
To help us serve you faster, please have the following information ready when you call:
• The model number and serial number of the terminal.
• A list of any other peripheral devices attached to the same port as the terminal.
• What application software, operating system, and network (if any) you are using.
• Task being completed and situation when the problem occured.
• Unsuccessful steps you have taken prior to calling.
SUPPORT
1.

INSTALLATION AND SETUP
UNPACK THE TERMINAL
Preserving the original packing materials is advised. DayMark and other service entities
are not responsible for damaged return items that are not packaged in original shipping
material.
SET UP THE TERMINAL
The terminal requires a flat open area with access to a standard electrical outlet. Please
ensure that there is space in front of the terminal as the touch screen rotates upward. This
allows access to replace DayMark and DayMark approved labels as well as servicing
printer mechanisms.
Plug the power cord of the terminal into an appropriate electrical outlet (100 VAC - 240
VAC, 50-60 Hz). Then toggle the power switch located at the rear of the left side of the
terminal, as shown in the figure.
Power Switch
1. INTRODUCING YOUR DAYMARK 9700 1. INTRODUCING YOUR DAYMARK 9700
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1. INTRODUCING YOUR DAYMARK 9700 1. INTRODUCING YOUR DAYMARK 9700
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1. Front Terminal Door: Rotates upward revealing label rolls and printer mechanisms.
2. Touch Screen Display: Dynamic center portion of display area. Arranges menu items
and categories, as well as supplies navigation for terminal software.
3. Function Buttons: Permanent buttons containing main menu functions.
4. Access Door: Slide down to gain access to USB, Ethernet and SD Card ports.
5. Right and Left Printer Slot: Labels are dispensed through these openings.
TERMINAL OVERVIEW
4.
3.

1. Grasp the sides of the display, then pull and lift upward.
2. The display will end in a horizontal orientation when completely open.
PRINT MECHANISM REPLACEMENT
3. The lower terminal door should then be pulled forward and down with both hands.
1. INTRODUCING YOUR DAYMARK 9700
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1. INTRODUCING YOUR DAYMARK 9700
4. Slide the printer mechanism carefully out of the terminal.
5. Replacement printer mechanism plugs directly into the unit.
LOADING LABELS INTO TERMINAL
1. Grasp the sides of the display, then pull and lift upward.

5. Place label stock under the sensor arm in printer mechanism as shown above. Be sure
that the sensor is positioned directly over a label rather than the web (gap) between
labels, leaving three or four labels in front of printer mechanism.
1. INTRODUCING YOUR DAYMARK 9700
6.
3. DayMark and DayMark approved labels can then be placed into the label roll bucket.
The label stock should be coming off the top of the roll.
1. INTRODUCING YOUR DAYMARK 9700
2. Grab blue plastic lock and slide left until the metal top opens.

1. INTRODUCING YOUR DAYMARK 9700
7.
6. Close the printer mechanism by rotating the cover until it latches securely. The printer
will automatically align to the next label.
7. Grasp sides of display and rotate downward until it latches.
8. Pressing the left printer feed button or right printer feed button on the front of the display
several times will ensure labels are loaded correctly. Label stock may be torn off by
pulling upward or downward.

1. INTRODUCING YOUR DAYMARK 9700
PRINT HEAD CLEANING INSTRUCTIONS
3. Clean the print head with isopropyl alcohol. Use an alcohol swab, alcohol pen or
soft rag slightly damp with alcohol.
3.
2. Grab blue plastic lock and slide left until the metal top opens.
2.
1. Grasp the front terminal door with both hands and pull it forward and down as shown.
1.
1. INTRODUCING YOUR DAYMARK 9700
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1. INTRODUCING YOUR DAYMARK 9700
To avoid a fire hazard, occasionally disconnect the power cord from the printer and the
power supply and use soft dry cloth to clean the cord connectors and the connection
points. Leaving the cord plugged in and not cleaned for a long period, especially in an
area subject to dust oil and high humidity, could cause the insulation materials to deterio-
rate.
Never clean the printer with water or any flammable liquid (alcohol, benzene, thinner, etc.)
either applied directly or with a cloth. If you accidentally spill liquid on the printer, switch
the printer off immediately, disconnect the power plug from the power source and call for
service.
Use only a slightly damp cloth, thoroughly wrung out, to clean the printer surfaces. Never
use alcohol, thinner or any other flammable liquids or risk having them come into contact
with electrical components inside the printer.
PRINTER HOUSING CLEANING INSTRUCTIONS
1. INTRODUCING YOUR DAYMARK 9700
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2. OPERATING YOUR DAYMARK 9700
OVERVIEW
1. Time and Date Display: The time shown in this bar will be used to generate expiry
and shelf life for labels. This display also shows when the terminal will time out and
log out the current user. It is important that this time display is verified and accurate.
2. Item Buttons: Individual menu items are shown as an item button on the home screen.
Once selected you can print or modify a label for that item. The [New Item] button
allows you to add a new item in that category.
3. Slider Bar: Arrow keys allow you to navigate between multiple screens of item buttons
within a category.
4. Item Category Buttons: Category buttons represent a pre-determined list of items. Items
within the category will be an identical color to the category button. Category names
are not editable on the touch screen and are pre-configured and sized.
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2. OPERATING YOUR DAYMARK 9700

11.
Advances the label roll stock from the left printer slot.
Advances the label roll stock from the right printer slot.
This button stops the printing of labels.
Swaps the user interface and navigation between default language
and alternate language.
Displays help screen and search function. Within this menu there
is contact information for DayMark Tech support as well as several
help topics with instructional walk-throughs.
This menu allows the user to access system preferences like: set-
ting the date and time, display preferences, backup and restore,
system preferences and print settings.
Returns the user to the default state of displaying current item
buttons.
FEED LEFT
FEED RIGHT
CANCEL PRINT
LANGUAGE
HELP
SETTINGS
HOME
FUNCTION BUTTONS GUIDE
2. OPERATING YOUR DAYMARK 9700

HELP Button: The HELP button brings up a SEARCH button, help topics and a LOG OUT
button.
Pressing the GO button next to one of the above topics will load a series of graphics
walking you through the process you’ve selected. A sample screen is shown below.
Arrow keys on either side of the graphic allow you to navigate through the steps. The red X
in the upper right hand corner will close the graphic steps and return you to the main help
screen.
There are currently two help options:
1. How to Load a Label Roll.
2. Changing Printer Mechanism.
Touch the GO button next to either of these options to display the appropriate HELP screen.
1.
2.
HELP BUTTON GUIDE
2. OPERATING YOUR DAYMARK 9700
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2. OPERATING YOUR DAYMARK 9700
SEARCH Function: The DayMark 9700 provides capability to search for specific
items within categories by filtering the output displayed based on criteria entered by the
operator. Outlined below are the steps to follow to use the search function and examples
of the results.
SEARCH FUNCTION GUIDE
1. From the HELP screen, select the SEARCH button from the bottom left side of the
screen. This will bring up the SEARCH screen with its virtual keyboard.
2. Using the virtual keyboard, enter the value for the product required. In the example,
the operator is searching for any items in the product list with “sauce” in its name.
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2.
SAUCE

5. As the message states, to return to normal operation, press the HOME button on the
bottom of the 9700 screen.
5.
4. Once the filter value is entered, select a category group to display only the
products in that group that equal the entered value. In this example, it was “sauce”.
4.
3. Press the DONE button to filter the items that will be displayed.
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SAUCE

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2. OPERATING YOUR DAYMARK 9700
SETUP Button: Terminal preferences and SETUP functions are accessed through the SETUP
menu. NOTE: The system may be pre-configured with an admin password. The user may
be prompted to enter this password if they are not logged in as the administrator.
SETUP functions include the following:
1. Adjust Date and Time: System date and time can be corrected in this menu.
2. Set Display Preferences: Screen brightness, screen saver settings and label button size
can be adjusted in this menu.
3. Save/Load Update/Backup: This menu is used to access functions like saving/restor-
ing system or item data. Save and restore data can be transferred by USB stick, or
TFTP.
4. System Preferences: Password options and label print warning parameter.
5. Print Settings: The designated printer and print layout can be assigned by item
category in this menu.
6. BACK Button: Reverts to home screen.
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SETUP BUTTON GUIDE

1. Adjust Date and Time: This function brings up a screen allowing you to set the current
date and time, as shown in the figure.
Note: System date and time accuracy is critical to the proper calculation of food hold
times and shelf life. Expiry is calculated by adding a pre-determined interval to the time/
date of label creation.
1.
ADJUSTING DATE AND TIME
2. OPERATING YOUR DAYMARK 9700
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2. Arrow Keys: For the date and time functions, use the arrow keys on the touch screen
to set the day, month, year, hour and minute.
Also on this screen there is are options for toggling between 12-hour and 24-hour clock
formats (e.g. 1:00 PM versus 13:00), setting the current 12-hour format time to AM or
PM and setting the date format. To save changes press the BACK button and return to the
SETUP menu. Pressing the HOME function button cancels data entry and returns to the
home screen without saving.
2.