Comcast High-Speed2go Application guide

Device User Manual
4G Mobile Broadband Device

3 Welcome
6 Tips Before Starting
7 Windows OS
15 Mac OS X
26 Important Safety Information
28 Regulatory Approvals
30 Specifications
32 Notifications
33 Customer Limited Warranty
Contents
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3
Here’s your new 4G Mobile Broadband device!
With the 4G Mobile Broadband device and
High-Speed 2go™service, you can connect to the
Internet from virtually anywhere you work and play.
If you have not yet signed up for High-Speed 2go,
please call 1-800-COMCAST (1.800.266.2278) or
go to http://www.comcast.com/highspeed2go
to establish service before installation.
Welcome

4
Package Contents
This 4G Mobile Broadband device package contains the
following components:
• 4G Mobile Broadband Device
• Device User Manual
• Comcast Connection Manager Installation CD
• USB Extension Cable
Note: The USB extension cable can assist in improving
connection strength as well as providing an
alternative means of connecting your Mobile
Broadband device to your USB port.

5
Minimum Requirements
Hardware/Software Windows®Mac OS X
USB one active port one active port
Operating System Windows®7, Vista,
and XP Service Pack 2
(SP2) or later
Mac OS X v10.5,
Mac OS X v10.6
Processor 1 GHz
(Windows®7, Vista)
300 MHz (XP)
867 MHz (Intel-based)
RAM 2GB (Windows®7)
1 GB (Vista)
256 MB (XP)
512 MB
Hard Drive Space 100 MB 100 MB
Browser(s) IE 7 (Windows®7,
Vista)
IE 5.5 (XP)
Safari (most current
available version is
recommended)
Note: While other browsers are supported by the
Comcast Connection Manager, the browsers listed
above must be installed on your laptop for optimal
Comcast Connection Manager performance.
Also, High-Speed 2go works only with 32-bit mode
versions of the Mac Operating Systems.

• Close any programs or files that are open, for your
laptop may require restart once installation is completed
for the Comcast Connection Manager.
• Do not insert your device until you have installed
the Comcast Connection Manager. Your device will
not operate properly or connect to the network without
installing the Comcast Connection Manager first.
• To begin installation, stay connected to the
Internet unless these instructions indicate
otherwise.
Tips Before Starting
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7
Install
These steps are for installing the Comcast Connection
Manager (CCM) on your PC laptop.
• Insert the Comcast Connection Manager Installation
CD into your laptop.
• If you don’t have a CD, you can download the
software by going to
http://customer.comcast.com/highspeed2go.
In the Quick Links section, under Comcast Connection
Manager, select Windows™7, Vista, XP (SP2 or later).
• If your computer automatically starts running the CD,
follow the on-screen instructions for installation and
configuration.
• If your computer does not automatically install the
software from the CD:
• Browse to the CD drive of My Computer and double
click on the CD drive icon. Then, double-click on the
Setup.exe icon to begin installation.
• Click on Run in the File Download—Security Warning
box to launch the installation process.
Windows OS

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Windows: Install
continued
• As your laptop automatically starts running the
installation, follow the on-screen instructions.
• The InstallShield Wizard box displays. Click Next to
continue the installation process.
• Read the Service Agreement. If you accept the
terms, click on I accept the terms in the Service
Agreement. Click Next to continue the installation
process. If you do not accept the terms, you will not
be able to install the Comcast Connection Manager.
(Sample Screen- Latest Version of the Comcast Connection Manager Will Display)
(Sample Screen – Latest version of the Service Agreement Will Display)

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• Click Next in the Destination Folder box to accept the
default destination installation folder (recommended). Or,
click on “Change” to browse to a different destination
folder. Then, click Next.
• Click Install to run the installation process.
The Installing Comcast Connection Manager progress
indicator displays.
Windows: Install
continued

10
• Click Finish in the InstallShield Wizard Completed box
to complete the installation. It is recommended that you
leave the following default settings checked: “Launch
Comcast Connection Manager” and “Use this as my
default Wi-Fi management utility.”
• The Comcast Connection Manager launches
automatically when installation is complete.
• Proceed to Insert.
Windows: Install
continued