Comelit Smart Series User manual

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IP Cameras,
Smart series 2.0
User manual
Before using this device, please read this manual carefully and keep it safe for future
reference

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Safety instructions
This manual is designed to ensure correct use of the product by the user, without risks or
material damage. Please read it carefully and keep it safe for future reference. Precautionary
measures are divided into “warnings” and “precautions”, as described below:
Warnings: obscuring the warnings may lead to death or serious injury.
Precautions: obscuring the precautions may lead to injury or equipment damage.
Warning
National and local electrical safety standards must be strictly observed during installation
and use.
Use the corresponding power adapter.
Do not connect several IPCs with a single power supply unit (overloading the adapter
may cause overheating or present a fire hazard).
Switch off the power supply while connecting or disassembling the device. Do not carry
out any work while the power supply is active.
The device must be securely fastened when wall or ceiling mounted.
Switch off the power supply and disconnect the power supply cable immediately if you
notice any smoke, odours or noise coming from the IPC. The contact your equipment
dealer or the service centre.
If the IPC is not working properly, contact your local equipment dealer or your nearest
service centre. Do not attempt to disassemble or modify the device yourself (we shall not
be held liable for any problems caused by unauthorised repairs or servicing).
Warning
Make sure the power supply voltage is correct before using the camera.
Do not let objects fall on the device, do not subject the device to strong vibrations and
keep the device well away from sites in which magnetic interference is present. Avoid
installing the device in sites where the surface is subject to knocks or vibrations (failure
to observe this guidance may damage the device).
Do not point the camera lens towards high-intensity light sources, such as the sun or
incandescent lamps. High-intensity light may damage the camera beyond repair.
Do not expose the IPC for indoor use to sites which may be subject to rain or very humid
conditions.

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Keep the product in a dry environment with a non-corrosive atmosphere, away from
direct sunlight, places with poor ventilation and sources of heat such as radiators and
heating systems (non-observance of this warning may present a fire hazard).
To avoid damaging the IPC, do not place it in areas subject to soot or steam, excessively
high temperatures or large amounts of dust.
Do not touch the product cooler directly, as doing so may result in burns.
When cleaning, remove dirt from the casing with a soft cloth. Use a dry cloth to remove
dirt. When the dirt is difficult to remove, use a mild detergent. Do not use alkaline
detergents when cleaning. If there is dust on the lens, wipe it clean with a special lens
cleaning cloth.
Products connected to the Internet may experience network security problems. Increase
data security and personal information protection. When it appears that the product may
present a network security risk, act quickly.
Remember that it is the user’s responsibility to configure all passwords and other
product security settings correctly, and to keep their username and password in a
safe place.
Store all the original product packaging materials carefully so that, in the event of
problems, these packaging materials can be used to package the product and send it to
the dealer.
(Note: to keep things brief, in this manual the network camera is referred to with the acronym
IPC)

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Index
CHAPTER 1 - INTRODUCTION...........................................................................................................................6
1.1 PRODUCT SPECIFICATIONS ......................................................................................................................6
CHAPTER 2 - OPERATING INSTRUCTIONS...............................................................................................7
2.1 NETWORK CONNECTION.............................................................................................................................7
2.1.1 WIRED NETWORK CONNECTION ........................................................................................................................ 7
2.2 FINDING AND EDITING THE IP ADDRESS...........................................................................................7
2.3 SETTING THE NETWORK CAMERA ON THE WAN.........................................................................8
2.3.1 STATIC IPCONNECTION........................................................................................................................................ 8
2.3.2 DYNAMIC IPCONNECTION................................................................................................................................... 9
CHAPTER 3 - ACCESSING THE IPC VIA WEB CLIENT...................................................................... 11
3.1 INSTALLING HSWEBPLUGIN.EXE CONTROLS............................................................................. 11
3.2. LOGIN/LOGOUT OPTIONS AND CHANGING THE PASSWORD........................................... 13
3.2.1 LOGIN........................................................................................................................................................................13
3.2.2 CHANGING THE PASSWORD...............................................................................................................................14
3.2.3 LOGGING OUT OF THE SYSTEM........................................................................................................................15
3.3 DESCRIPTION OF THE MAIN INTERFACE........................................................................................ 15
CHAPTER 4 - LIVE PREVIEW........................................................................................................................... 16
4.1 LIVE PREVIEW................................................................................................................................................. 16
CHAPTER 5 - PLAYBACK.................................................................................................................................. 17
CHAPTER 6 - CONFIGURATION..................................................................................................................... 19
6.1 LOCAL CONFIGURATION.......................................................................................................................... 20
6.2 SYSTEM............................................................................................................................................................... 21
6.2.1 SYSTEM CONFIGURATION..................................................................................................................................21
6.2.3 LOG SEARCH..........................................................................................................................................................23
6.2.4 SECURITY.................................................................................................................................................................24
6.2.5 SD CARD (SD/EMMC)......................................................................................................................................26
6.3 NETWORK.......................................................................................................................................................... 27
6.3.1 BASIC SETUP..........................................................................................................................................................27
6.3.2ADVANCED SETUP................................................................................................................................................30
6.4 VIDEO.................................................................................................................................................................... 35
6.4.1 VIDEO........................................................................................................................................................................35
7.4.2AUDIO........................................................................................................................................................................36
6.5 IMAGE................................................................................................................................................................... 36

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7.5.1 IMAGE........................................................................................................................................................................36
7.5.2 OSD..........................................................................................................................................................................40
6.6 EVENTS................................................................................................................................................................ 41
CHAPTER 7 - FREQUENTLY ASKED QUESTIONS............................................................................... 53

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Chapter 1 - Introduction
1.1 Product specifications
This section introduces the IPC specifications, allowing the user to familiarise themselves with
the device.
Video functions and instant acquisitions
The network camera supports video recording and the instant acquisition function.
Mirror image function
The network camera supports the horizontal, vertical and horizontal-vertical video flip
function.
Day/night mode adjustment
The network camera supports Automatic, Day and Night modes. In Automatic mode, the
camera automatically changes the image mode according to variations in ambient light. In
Day mode the image is always in colour. In Night mode the image is always in black and
white.
Electronic shutter function
Electronic shutter for low light conditions. In a dimly lit room, the low lighting electronic shutter
function can be set so the network camera shutter slows down automatically, prolonging the
exposure time to obtain brighter images with less “noise”.
Background light balancing or WDR (Wide Dynamic Range) function
When the background light balancing function is enabled, the network camera automatically
adjusts the brightness of the target area to ensure that the image can be seen clearly.
When the WDR (Wide Dynamic Range) function is enabled, the network camera
automatically balances the brightest and darkest areas in the image to show greater detail.
Event-related functions
Events managed by the network camera include motion detection, tampering, video loss,
alarm input/output, etc.
User management
You can manage several different users and configure different authorisations for each user.
Video playback
Micro-SD card recording support.
Cloud archive function
The network camera supports the cloud archive function, to save device recordings to the
cloud.
Note
The above network camera specifications depend on the specific model; check the
technical parameters for your device!

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Chapter 2 - Operating instructions
2.1 Network connection
To view and configure the network camera on the network, the IP camera must be
connected to the computer in use and the Smart Search tool or the Smart CMS software
installed to find and edit the IP address of your network camera. The tool and the
software is available to download from our website https://www.comelitgroup.com
2.1.1 Wired network connection
Before configuring the network camera, make sure the IP camera is connected to the
computer and that you can access the network camera you want to configure. Two types of
wired connection are available; first, you can connect the network camera directly to the
computer using a network cable, as shown in figure 2-1:
Figure 2-1
The network camera can be connected via the LAN using a network switch or router, as
shown in figure 2-2:
Figure 2-2
2.2 Finding and editing the IP address
To access the IP address for a network camera, proceed as follows:
Step 1: Ricerca dell’indirizzo IP dell’IPC.
The Smart Search tool can be used to search for all online cameras in the LAN and to
view their IP address, MAC address, version, port and other information, as shown in
figure 2-3:

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Figure 2-3
Using Smart CMS software to search for online devices.
Step 2：Modificare l'indirizzo IP e la maschera di sottorete impostandola sulla stessa
sottorete del computer.
In the Smart Search tool, select the IP editing device. The IP and gateway can be edited
and the password entered on the right-hand side of the interface. To save, click “Modify”.
Step 3：Aprire il browser, inserire l'indirizzo IP della telecamera per accedere alla
schermata di accesso web.
Note:
The default IP address is 192.168.1.150, the port number is 80. The default
administrator has username admin, the default password is admin. We strongly
recommend changing the initial password after you have logged in for the first
time.
To access the IPC for various sub-networks, set the network camera gateway after
logging in. For more details, please refer to paragraph 7.3.1.
2.3 Setting the network camera on the WAN
This section explains how to connect the network camera to the WAN with a static or dynamic
IP address.
2.3.1 Static IP connection
Before you begin:
Apply a static IP address from an ISP (Internet Service Provider). The static IP address can
be used to connect the network camera via router or directly via WAN.

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The router is connected to the network camera, as shown in figure 2-4:
Figure 2-4
The steps are as follows:
Step 1: Connect the network camera to the router.
Step 2: Assign the IP address, the subnet mask and the gateway. For more details, please
refer to paragraph 7.3.1.
Step 3: Save the static IP address on the router.
Step 4: Set the port mapping, for example ports 80, 8000 and 554. The port mapping steps
vary depending on the different routers.
Step 5: Access the network camera via a web browser or software on the Internet.
Directly through the IPC static IP connection, as shown in figure 2-5:
Figure 2-5
The static IP address can also be saved on the camera, which is then connected directly to
the Internet without having to use a router. For more details, please refer to paragraph 7.3.1.
2.3.2 Dynamic IP connection
Before you begin:
Apply a dynamic IP from an ISP. The dynamic IP address can be used to connect the network
camera to a modem or router.
The router is connected to the network camera
The steps are as follows:
Step 1: Connect the network camera to the router.
Step 2: Assign the IP address, the subnet mask and the gateway. For more details, please
refer to paragraph 7.3.1.
Step 3: On the router, set the username and the PPPoE password, then confirm the
password.
Step 4: Set the port mapping, for example ports 80, 8000 and 554. The port mapping steps
vary depending on the different routers.
Step 5: Apply a domain name supplied by a domain name provider.
Step 6: Configure the DDNS settings in the router setup interface.
Step 7: Log in to the camera using the applied domain name.

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Note:
The IP address obtained is assigned dynamically via PPPoE, therefore the IP address
always changes after the camera has been restarted. To overcome the inconvenience of
the dynamic IP address, you need to obtain a domain name from the DDNS provider
(e.g. comelitdns). Proceed as follows for normal domain name and private domain name
resolution in order to resolve the issue.
Normal domain name resolution as shown in figure 2-6:
Figure 2-6
The steps are as follows:
Step 1: Applicare un nome di dominio fornito da un fornitore di nomi di dominio.
Stage 2: Configure the DDNS settings in the network camera setup interface. For more
details, please refer to paragraph 7.3.2.
Stage 3: Log in to the camera using the applied domain name.

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Chapter 3 - Accessing the IPC via web client
3.1 Installing HsWebplugin.exe controls
Note:
If the IP address for your network camera has already been changed, log in with the new
IP address.
Open the browser and enter the IP address of the IPC in the address bar (the default
address is 192.168.1.150). You will be asked to download the plugin.
Click “Download”. You can choose to “Run” or “Save” the file. Click “Next” to complete
installation as shown in figure 3-1 (1, 2, 3, 4, 5 and 6).
Figure 3-1 (1)
Figure 3-1 (2)

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Figure 3-1 (3)
Figure 3-1 (4)
Figure 3-1 (5)

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Figure 3-1 (6)
Click “Finish”.
Note
If the system indicates an “installation error”, deselect “Enable Protected Mode” in the
“Internet Options” “Security” tab and enter a “Custom level” for settings relating to ActiveX
control, as shown in Figure 3-2. Reinstall HsWebplugin.exe and save the settings.
Figure 3-2
3.2. Login/logout options and changing the password
3.2.1 Login
After installing the plugin, update the browser interface; enter the login screen as shown in
figure 3-3:

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Figure 3-3
When logging in for the first time, enter the default username: admin and the default
password: admin and select the system language.
3.2.2 Changing the password
After successfully logging in, the interface will prompt you to change the password, as shown
in figure 3-4:
Figure 3-4
To increase account security, click “Modify”, entering the user interface to change the
password as shown in figure 3-5:
Figure 3-5
To change the password:

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1: Enter the old password and the new password in the Password and Confirm Password
fields;
2: Enter security questions 1, 2, 3 in accordance with your own requirements. This is optional
and you do not have to complete these sections;
3: Click “Save” to complete the password change procedure.
Note:
If the IPC password is not changed from the initial “admin”, every time you log in you will
be prompted to change the password. You can select “After 60 Mins”. After 60 minutes,
the password change screen will appear automatically.
When you change the administrator password, after setting the security question, you
can also click “Browse” to export the key file, so that you can reset the password if you
forget it.
After changing the administrator password, when the PC and the device are located in
the same LAN segment, click Forgot Password to reset the password by answering the
security question or importing the key.
3.2.3 Logging out of the system
When entering the main interface for the network camera, you can click the top right-hand
corner to log out.
3.3 Description of the main interface
The main IPC interface can be used to view a video preview in real time, start playback or set
the configuration. The interface is pictured in figure 3-6:
Figure 3-6
Live View. Video preview. The video encoding stream can be switched and videos, snaphots,
electronic zoom and other functions managed.
Playback. Select the time and the video type to find the recording file.
Configuration. Click Configuration to set the parameters.

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Chapter 4 - Live preview
4.1 Live preview
Click to access the screen shown in figure 4-1:
Figure 4-1
Change window size. Click the buttons in the top left-hand corner to change the screen size,
choosing from the available options (4:3, 16:9, X1, whole screen).
Change stream. There are also buttons in the top left-hand corner for switching the stream.
Click “Main Stream”, “Sub Stream” or “Tri-Stream” to change the video preview stream.
The buttons available on the preview screen are listed in table 4-1.
Icon
Description
The image is shown in 4:3
The image is shown in its original format
The image is shown in 16:9
Auto-adapting window dimensions
Main stream/Sub
stream/Tri-Stream
Preview stream in real time
/
Start/Stop live streaming
Start/Stop manual recording
Manual snapshot

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Enable/Disable electronic zoom function. Click the electronic zoom
function and press and hold the left mouse button to select the
electronic zoom area. The selected area is shown on the screen
Enable/Disable audio
Open/Close intercom
Table 4-1
Chapter 5 - Playback
On the main screen, click to retrieve the videos recorded on the micro-SD
card.

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Figure 5-1
You can select the video type (normal, alarm) and video time here.
Search video. Select the day on the calendar, the start time, the end time, the file type
(normal or alarm) and click .
Playback/Stop. After searching for a video, click to start video playback and click to
stop video playback.
Drag and drop. Click and hold the time bar with the left mouse button and drag it left and
right to select the point at which you want playback to start.
Fast forward. Click to double playback speed.
Slow motion. In fast forward mode, click to return to normal speed.
Electronic zoom. Click , press and hold the left mouse button to select the electronic
zoom area; click to disable electronic zoom.
Snapshot. Click to capture the current image from the playback screen. A window
appears in which you can select the destination folder for the captured image.
Video clip. Click to select the starting point of the video clip; click to stop the
video clip. A window appears in which you can select the destination folder for the video clip.
Audio. If the video file contains audio, click during playback to enable and disable the
function. The volume can also be adjusted.

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Zoom in on the time bar. Click the button on the right side of the time bar to enlarge it.
Zoom out from the time bar. When the time bar is enlarged, click the button to return to
the standard time bar.
Search and download video file. Select the date on the calendar, the time period and the
video type. Click on the right-hand side of the window to display the video download interface.
All videos of the relevant type and in the corresponding time period will be searched, as
shown in figure 5-2:
Figure 5-2
First Page. Click to return to the first page of the list of video files.
Prev Page. Click to move to the previous page.
Next Page. Click to move on to the next page.
Last Page. Click to skip to the last page of the list of video files.
Download. Select the file to download using the checkbox and click “Download”.
Chapter 6 - Configuration

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Click in the main window to access the local configuration page. This
section can be used to set the system parameters, as well as parameters relating to the
network, video, images, events and other parameters.
6.1 Local Configuration
On the main screen, click “Configuration → Local Configuration” to access the relevant page,
as shown below in figure 6-1:
Figure 6-1
Record File Settings. Set the save location for recorded videos. Applies to record files
recorded using the web browser.
Save record files on. Set the save location for manually recorded videos.
Save downloaded files on. Set the save location for video files downloaded in playback
mode.
Picture and Clip Settings. Set the save location for snapshot and video clip files. Applies to
all snapshots captured on the web browser.
Save screenshots in live mode on. Set the save location for snapshot files captured in live
streaming mode.
Save screenshots in playback mode on. Set the save location for snapshot files captured
in playback mode.
Save clips on. Set the save location for video clip files captured in playback mode.
Log export. Set the save location for the exported log.
Save log export on. Set the save location for the exported log.