Comfort audio HearYou User manual

HearYou
Instructions for use
English

Product symbols
The product complies with the
European directive 93/42/EEC,
including amendments,
concerning medical devices.
The product complies with the
essential requirements of the
European Directive 1999/5/EC,
including amendments,
concerning Radio and
Telecommunications terminal
equipment.
Certification mark issued by the
ETL organization of Intertek
demonstrating continuous
compliance with the standards
of ANSI/UL 60065 and
CAN/CSA-C22.2 No. 60065
including amendments.
The product is covered by the
European directive 2002/96/EC,
including amendments,
concerning Waste Electrical and
Electronic Equipment (WEEE).
Recycle the product and its
accessories according to
national regulations.
Direct current.
3HearYou

Connector for battery charger.
Indoor use only.
Class II equipment.
HearYou4

Contents
Product symbols...............................................................3
1. Introduction..................................................................7
Your device..............................................................................7
Overview..........................................................................8
Included accessories.....................................................10
2. Getting started............................................................11
Charge...................................................................................11
Start up.................................................................................12
Put on the receiver...............................................................13
Turn around the earloop...............................................15
3. Usage..........................................................................17
Use as a conversation amplifier...........................................17
Watch TV...............................................................................18
4. Advanced features......................................................21
Volume limits........................................................................21
Set a maximum volume level........................................21
Reset the maximum volume level.................................21
5. Product information....................................................23
Function indicator.................................................................23
Battery maintenance............................................................24
Technical specifications.......................................................24
System...........................................................................24
HearYouMIC...................................................................24
HearYouREC..................................................................25
6. Troubleshooting..........................................................27
5HearYou

Service and warranty......................................................29
Service centers...............................................................31
Contact information........................................................33
HearYou6

Introduction1.
Thank you for choosing HearYou!
This product is a unique, wireless communication system designed
to improve and enhance the quality of sound. It has all the functions
you need for better hearing in a discreet, easy-to-use and portable
package that offers total flexibility.
To get the most out of your new product, please read these
instructions before using it for the first time. Take special notice
to the printed document Important Safety Instructions included in
the box.
Your device
HearYou is an easy-to-use hearing product, useful in several
situations:
•One-on-one conversations.
•Watching TV.
•Guided tours.
The product consists of a small wireless microphone (HearYouMIC)
that can be placed near any sound source you want to listen to and
a small ear level receiver (HearYouREC) that you place on your
ear.
7HearYou

Overview
HearYouMIC
2
3
4
5
1
1. Clip
2. On/Off button
3. Function indicator
4. Charger socket
5. Microphone
HearYou8

HearYouREC
4
5
6
3
1
2
1. Loudspeaker
2. Earloop
3. Charger socket
4. Volume button
5. On/Off button
6. Function indicator
9HearYou

Included accessories
Necklace
Power supply
Cable split
HearYou case
HearYou10

Getting started2.
This section will teach you how to perform the basic steps needed
to get started.
Charge
Charging can be done at any time. If you make it routine to charge
your product whenever you do not use it, it is always ready for use
when you need it.
1. Insert the supplied charger into the charger input.
Caution: Only use the charger supplied by Comfort Audio
AB. Using any other type of charger might damage your
device.
11HearYou

2. Plug the charger into the wall socket.
!
Note: The unit might become warm during charging, this is
entirely normal. The unit is equipped with overcharging- and
temperature monitoring to protect the batteries.
The charging is done when the function indicator turns green.
Start up
During each start up the units automatically pair up and find a
common channel. The units should be kept close and started within
one minute of each other.
HearYou12

1. Hold the units next to each other.
2.
Press on the receiver until the function indicator flashes
green rapidly.
3.
Within one minute, press on the microphone until the
function indicator flashes green rapidly.
Once the units have connected the function indicator of the receiver
will be lit green for 15 seconds.
!
Note: The receiver will turn off automatically when you turn off
the microphone.
Put on the receiver
The receiver is worn on the ear with the included earloop.
13HearYou

1. Place the earloop over your ear.
2. Place the loudspeaker over your ear canal.
3. Adjust the earhook so it fits comfortably.
HearYou14

Turn around the earloop
The receiver can be worn on the right or the left ear. The earloop
can be turned around so that the loudspeaker can be brought to
the ear canal. Take care not to bend the earloop.
1. Carefully pry the earloop off its mount by lifting one end.
2. Turn the earloop around.
15HearYou

3. Press the earloop back on its mount until it is firmly attached.
HearYou16

Usage3.
Your product is highly flexible and well suited for several situations
where good speech perception is important.
Use as a conversation amplifier
Sometimes background noise such as murmur, telephone signals
and the scrape of chairs makes it difficult to hear what your friends
and family are saying. Your product can be used as a conversation
amplifier to amplify the voices of persons within close range.
17HearYou

1. Make sure the receiver is properly fitted to your ear.
2. Attach the microphone to the conversation partner. Place the
microphone approx. 30 cm from the mouth.
3. Adjust the volume by using till you find a suitable level.
Watch TV
By amplifying the sound of the TV you can hear clearly without
resorting to excessive levels.
HearYou18

1. Place the microphone close to the loudspeaker on the TV.
2. Adjust the volume by using till you find a suitable level.
19HearYou