Comfort COMPASS User manual

USER GUIDE
& MANUAL
COMFORTCOMPANY.COM
COMPASS®POWER MOUNT HARDWARE
FOR ALL ACTA-SERIES BACK SUPPORTS
UM-COMPASS-POWER-HDWR REV0616

2INTRODUCTION www.comfortcompany.com
At Comfort Company we are dedicated to creating and
manufacturing seating and postural support systems
designed for people with a wide range of rehabilitation
needs. Whether for pediatric, geriatric, or bariatric needs
we are committed to providing our customers with quali-
ty products designed for comfort, durability, and ease of
use. Our vision is to lead in the development, manufac-
turing, and delivery of the most innovative seating and
positioning products which provide the highest level of
comfort, functionality, and quality of life for the user.
1.800.564.9248
406.522.8563
[e-mail]
www.comfortcompany.com
Customer Service
Bozeman, Montana
CONTACT INFORMATION
BEFORE USE
ABOUT US CONTENTS
Manufacturing
New Berlin, Wisconsin
Thank you for choosing COMFORT COMPANY®
NOTE: “We,” “Us” and “Our” refers to Comfort Company. “You” refers to the product purchaser or user.
SAFETY GUIDELINES
Symbols 3
Safety 3-4
Intended Use 4
INSTALLATION & SET UP
Parts Detail 5
Power Chair Compatibility 6
Height Guide 6
Seat Depth Guide 7
Installation - 8-12
Start - (Pre-assembled) 8
Mounting Bracket Set Up & Alignment 9
Installation - (Quantum®, Permobil®& Rovi®) 10
Installation - (Quickie®) 11
Finish Installation and Height Adjustments 12
Back Support Adjustment Features 13
Assembly - Acta-Relief™Shell Spacers, Bracket & Shell 14
Assembly - Acta-Relief™Tracks and Track Spacers 15
Assembly -Acta-Back®/Acta-Embrace®Tracks and Shell Bracket 16
CLEANING AND MAINTENANCE
Cleaning and Lubricating Hardware Tracks 17
Track Alignment 17
Cleaning Back the Support 18
Inspection 19
Reuse 19
Storage 19
Disposal 19
WARRANTY AND REPLACEMENT
Individual Parts Available 19
Lifetime Guarantee 19
Replacement Procedure 19
The appropriate Comfort Company positioning product
is intended to improve every day user function and com-
fort while providing support and stability for a variety of
rehabilitation needs. However, prior to using any Comfort
Company support, it is important that each individual be
assessed by a qualied healthcare professional for but not
limited to, mobility, nutrition, current condition, goals, and
health history. In addition to this initial assessment, individ-
uals should be regularly monitored by a health care profes-
sional for any changes in their condition.
This user guide and manual is for reference purposes only
and is not intended to substitute for advice given by a phy-
sician or other licensed healthcare professional. You should
not use this information for self-diagnosis or self-treatment
of a health problem or condition. Contact your healthcare
provider immediately if you suspect that your health prob-
lem or condition has changed or worsened.
Before using, make sure that you are properly trained to
operate the equipment for its application. Failure to do so
could lead to discomfort, injury or damages.

3
SAFETY GUIDELINES
SAFETY GUIDELINES
SAFETY SYMBOLS
GENERAL SAFETY (HARDWARE & SEATING SYSTEM)
PLEASE NOTE
CARE SYMBOLS
Warning!
Prohibited!
Wash Cover Only -
Warm Cycle (Maximum Temperature)
Do Not Bleach
No Smoking
Do Not Expose to sources of excessive heat such as open ame or spark.
Bleach Okay
Tumble Dry Low
Do Not Tumble Dry, Steam Clean or
Autoclave
Air Dry Only
Hang to Dry
Do Not Iron
Antibacterial or Disinfectant Spray
Detailed back support cleaning instructions on page 18
Wipe with Water Only
Do Not Wash
Hand Wash
Do Not Cut
or Puncture
Although this product meets ammability requirements, we do not
recommend smoking while using this system. Damage from smoke and
ame is not covered by the lifetime warranty. You must consider additional
safety precautions when choosing to smoke while using this system.
Avoid sharp objects. Do not modify the product. Doing so will void its
warranty and may lead to personal injury or alter the effectiveness of the
product by increasing the risk factors for skin breakdown and/or instability.
Indicates actions that should NOT be performed at any time under any
circumstance. These actions could result in personal injury and/or damage
to the product or equipment being used.
Without following the specied procedure, this indicates potentially
hazardous conditions that could lead to personal injury, inadequate
performance, product damage or malfunction.
You must READ and FOLLOW all instructions, notes and warnings included in this
manual. Understanding how to care for your product is the key to safe and proper
use. Share this information with all caretakers to help them meet your healthcare
needs and ensure your safety.
Check packaging and inspect all parts for damage before use. DO NOT USE if dam-
aged and contact Comfort Company immediately for further instruction. Check reg-
ularly for loose components and tighten as necessary. Contact Comfort Company if
wear or damage is noted.
During the rst few hours of use, a healthcare professional should be available to
observe skin condition and assess the likelihood of skin breakdown.
During regular use, periodically check for skin discoloration and/or irritation. If discol-
oration should occur and not disappear after 30 minutes of non-use, discontinue use
and consult with your healthcare provider immediately.
DO NOT place anything in between the user and the seating system support surface.
Additional materials may reduce the effectiveness of the product and increase risk
factors for skin breakdown and instability.
Always use the cover and base with any inserts as a complete assembly. Never use a
cover other than one intended for your specic product and size.
Installing alternate parts to your wheelchair may change the intended structure and
function of the equipment. Be sure to assess the need for additional safety features
for your chair such as anti-tip bars or other available options in order to maintain
stability during use. Use this manual in conjunction with the user manual that came
with your chair to ensure safety guidelines are being met.
Comfort Company cannot be held responsible for damages or injury due to misuse
of the product or failure to follow instructions provided in this manual. Please contact
us if you require further assistance in understanding cautions, warnings or instructions
for using or maintaining your product.
The directions provided will help to maintain and extend the
life of your product and ensure it is covered by the Comfort
Company Lifetime Guarantee. Please see complete warranty
information on page 19.
The information in this manual was gathered and recorded with
the latest specications available at the time of publication. Due
to our continued effort to reassess and improve our products,
information found in this manual such as drawings and notes may
vary slightly from the product that you purchased. We reserve the
right to make changes to products as they are deemed neces-
sary. To check for the latest version of this manual please visit us
at www.comfortcompany.com.

4SAFETY GUIDELINES www.comfortcompany.com
BACK SUPPORT INFORMATION
All fabrics used in back support covers are latex-free.
COMFORT-TEK™ fabric cover is uid-resistant, easily cleaned at any time and soft to the touch. Comfort-Tek™fabric has stretch which helps
alleviate pressure and conforms to both the support pad and user.
STRETCH-AIR™fabric is designed to be airy and breathable with superior stretch. Stretch-Air™provides heat dissipation for comfort while the
multi-directional stretch contributes to pressure relief and allows the user to gain the full benets of the adjustable back support features.
Back support cushions use varying foam materials in different levels of thicknesses, elasticity and rmness. The standard foam combinations used
allow for optimal comfort, immersion, conforming to the user and pressure redistribution as well as ensure the adjustable support features function
properly.
Compass®Power Mount Hardware is only intended for connecting Comfort Company back supports and the power chairs specied in this manual.
The back supports listed are intended for those with positioning and support needs as deemed necessary by a qualied healthcare professional.
Acta-Series back supports offer a variety of available support and positioning features to accommodate various user rehabilitation needs and
goals while allowing for function and comfort. The size and function of the back support should be matched by the healthcare provider to suit the
user needs. Adjustments or replacement components may be necessary as changes in condition occur or to accommodate developments such
as growth.
Compass®Power Mount Hardware allows for on-the-spot height adjustments while each Acta-Series back support offers easily adjustable support
systems all while the user remains seated. All adjustment features are intended to help the user achieve their rehabilitation goals as outlined by
their healthcare provider even if their condition changes over time. Acta-Back®and Acta Embrace®models use patented Moldable Support Stays
while Acta-Relief™models come with Boa®Technology. See page 13 for details on operating these features.
SAFETY GUIDELINES
INTENDED USE
DIMENSIONS
This product passed crash testing. However, when
possible, do not use during transport. Repeated or ex-
cessive force (braking or crash) could cause extra wear
shortening the life of the product or its components.
Use after a crash is not recommended.
Caregivers: It is necessary to learn from a healthcare pro-
vider how to properly adjust the equipment for the user’s
specic positioning needs and goals.
ATTENTION! Unless otherwise specied, fasteners
should be tightened to 9.6 Nm (85 lb-in).
ATTENTION! Make sure that the hardware is securely
mounted to the power chair and back support system and
it is adjusted properly each time it is in use.
PROHIBITED! This product is designed for the intend-
ed user and use only. Be aware that any modications
could potentially endanger the user, cause discomfort
or damage and are therefore prohibited.
WARNING! It is necessary to fully articulate power recline
features to ensure there is no possible equipment interfer-
ence after installation. Do so slowly while watching closely.
WARNING! Ensure that the product does not interfere with
any other chair components. Interference could jeopardize
effectiveness and user safety as well as cause damage.
PROHIBITED! Never attempt to interface components with
any other product than those listed in this manual. Doing
so potentially compromises the integrity of the product and
therefore the safety of the user resulting in injury or death.
PROHIBITED! Never use the equipment to maneuver a
chair or anything that it is attached to. It is never to be used
as a handle, lift, guide or support for anything other than
for what it was intended.
PROHIBITED! Never use the equipment unless all compo-
nents are fully functional. Any issues should be addressed by
contacting your dealer or customer service. Do not attempt
to make your own modications or repairs.
COMPASS®POWER MOUNTING SAFETY DETAILS

5
INSTALLATION & SET UP
PARTS DETAIL
Acta-Embrace® 12L-22L
Shell Bracket
Acta-Relief™12L
Shell Bracket
Acta-Relief™18L
Shell Bracket
Acta-Back®12L-14L
Shell Bracket
Acta-Relief™16L
Shell Bracket
Acta-Relief™22L
Shell Bracket
Acta-Back®16L-22L
Shell Bracket
Acta-Relief™14L
Shell Bracket
Acta-Relief™20L
Shell Bracket
Contact Customer Service for replacement parts or additional hardware when needed.
*Please note that using Compass®Power Mount Hardware requires a different cover style for back supports than when using manual Compass®
Mounting Hardware. Contact Customer Service for the correct cover if converting a back support to Compass®Power Mount Hardware.
Acta-Relief™2 inch Shell Spacer
Acta-Relief™1 inch Shell Spacer
Quickie Wide Adapter PlateActa-Relief™Track Spacer
Tracks- Male (Left), Female (Right)
Mounting Bracket- Showing Side A (Top), Side B (Bottom)
Acta-Back®/Acta-Embrace®
Shell Spacer

6INSTALLATION & SET UP www.comfortcompany.com
COMPATIBILITY & HEIGHT
Compass® Power Mount Hardware is compatible with the chairs listed below using only the seating systems specied.
The power bases listed are a reference for what is available with the compatible seating system.
Each chair manufacturer has a suggested “back gap” for setting the height of the back support on the chair. This allows for the
power chair components to articulate as intended (always test before using). Please see the height guide charts below*.
POWER
MOUNT
HEIGHT
GUIDE
QUANTUM®
WITHOUT RECLINE
QUANTUM®
WITH RECLINE
Recommended
CC BACK SUPPORT
LENGTH
Recommended
CC BACK SUPPORT
LENGTH
BACK HEIGHT
30”
BACK GAP = 7”
22 L
ADJUSTMENT = -3”, +5”
28” 20 L
26”
BACK GAP = 3”
22 L
ADJUSTMENT = -3”, +5”
18 L
24” 20 L 16 L
22” 18 L 14 L
20” 16 L 12 L
18” 14 L
16” 12 L
POWER
MOUNT
HEIGHT
GUIDE
PERMOBIL®QUICKIE®
Recommended
CC BACK SUPPORT
LENGTH
Recommended
CC BACK SUPPORT
LENGTH
BACK HEIGHT
30”
BACK GAP = 7”
22 L
ADJUSTMENT = -2”, +6”
28”
BACK GAP = 6”
22 L
ADJUSTMENT = -4”, +4”
20 L
26” 20 L 18 L
24” 18 L 16 L
22” 16 L 14 L
20” 14 L 12 L
18” 12 L
16”
BACK HEIGHT = Overall dimension from seat base to top edge of back support.
BACK GAP = Manufacturer recommended dimension from seat base to the bottom
edge of the back support. Recommended gap is identical for all back supports.
ADJUSTMENT = Available height adjustment range after recommended back gap.
(½” increments)
Seat Base
Back Gap
Back Gap
CC Back Support Length
CC Back Support Length
Back Height Back Height
Seat Base
ACTA-BACK®& ACTA-EMBRACE® Models
ACTA-RELIEF™ Models
*ROVI®suggested back gap is 4” (10.2cm) for tilt systems and 6” (15.2cm) for
recline systems. Recommended CC Back Support Length and Adjustment infor-
mation depends on where the holes are drilled in the Recessed Planar Interface
Plate during installation.
(76.2cm)
(71.2cm)
(66.0cm)
(60.9cm)
(55.9cm)
(50.8cm)
(45.7cm)
(40.6cm)
(76.2cm)
(71.2cm)
(66.0cm)
(60.9cm)
(55.9cm)
(50.8cm)
(45.7cm)
(40.6cm)
PERMOBIL®with
Corpus®3G Seating System
QUICKIE®with
3.7 Power Recline Seating System
QUANTUM®with
TRU-Balance®3 Seating System
ROVI®with
Motion Concepts Seating System
M400 Corpus®QM-710™SC Q6 Edge®
Note: A Recessed Planar Interface Plate
must be installed on the chair.
M300 Corpus®QM-710™MPC Q6 Edge®X
C350 Corpus®QM-715™HD MPC Rival®X3
F3 Corpus®QM-720™MPD
F5 Corpus®PULSE™6 SC
PULSE™6 MPC
POWER BASES AVAILABLE
COMPASS®POWER MOUNT COMPATIBILITY

7
INSTALLATION & SET UP
Acta-Back®, Acta-Back®Deep, Acta-Back®Contour,
Acta-Back®LTS, Acta-Embrace®& Acta-Embrace®LTS
Acta-Relief™& Acta-Relief™LTS
SEAT DEPTH
2 in. Spacer
3 in. (SDU)
1 + 2 in. Spacers
4 in. (SDU)
1 in. Spacer
2 in. (SDU) CONVERSION CHART
.356” = 0.9 cm
1” = 2.5 cm
1.5” = 3.6 cm
2” = 5.1 cm
2.356” = 6.0 cm
3” = 7.6 cm
3.356” = 8.5 cm
4” = 10.2 cm
4.356” = 11.1 cm
5” = 12.7 cm
6” = 15.2 cm
7” = 17.8 cm
ACTA-BACK®& ACTA-EMBRACE®(including DEEP,
CONTOUR and LTS) back supports require the use of
four spacers to connect the back support shell to the
hardware shell bracket. 1.5” of seat depth is used.
ACTA-RELIEF™requires the use of at least a 1” spacer to connect the back support shell
and shell bracket. 2” of seat depth is used in this conguration which is standard when
shipped with a back support. This allows for the user to still immerse through the shell of
the Acta-Relief™ back support effectively reducing the amount of seat depth used from
that listed.
Extra spacers may be used to increase the available immersion. The possible shell spacer
congurations include 1” spacers only, 2” spacers only, or 1” and 2” spacers combined.
When using a head support with Acta-Relief™, an extra track spacer may be needed for
clearance. This spacer requires an additional .356” of seat depth.
See page 14 when
using shell spacers.
See page 16 if attaching Compass®Power Mount Hard-
ware to an Acta-Back®or Acta-Embrace® back support.
See page 15 when
using track spacers.
SEAT DEPTH USED = the distance from the base mounting plate to the rear face of the back support shell. This is the distance required for the Compass®Power
Mount Hardware assembly complete with spacers. Back support foam thickness varies by model and size and therefore is not included in seat depth used.
2 in. Seat Depth Used
MIN. REQUIRED
Standard ACTA-RELIEF™ conguration
x4
ACTA-BACK®shell shown
1.5 in. Seat Depth Used
Possible immersion with
different shell spacer
congurations
1 in. Only 2 in. Only
Both 1 & 2
ACTA-RELIEF™ without cover shown
2.356 in. (SDU)
1 in. Spacer
+ Track Spacer
3.356 in. (SDU)
2 in. Spacer
+ Track Spacer
4.356 in. (SDU)
1 & 2 in. Spacers
+ Track Spacer
ACTA-RELIEF™SEAT DEPTH USED for all spacer congurations-

8INSTALLATION & USE www.comfortcompany.com
INSTALLATION (PRE-ASSEMBLED)
Use the following instructions if Compass®Power Mount Hardware is already assembled and attached to the back support.
For all Acta-Series back supports.
2
A
B
Acta-Back®shell shown
C
1Start by ipping release levers Aout on both sides of the
hardware assembly to release mounting bracket B.
Note: Support the mounting bracket while releasing because
it should slide easily and will drop.
2Slide mounting bracket Bdown and set back support Cwith
the remaining hardware aside. See next page to verify orien-
tation of mounting bracket Band make sure it is set up for
installation on the desired power chair.
1
Note: Back support
shell shown without
a cover for visual.
Cover should be on
back support during
installation.
Compass®Power Mount Hardware will most often come pre-assembled
and attached to the back support ready for use with the chair designated
during the ordering process. In the event it is not ready for installation for
any of the reasons listed below, please refer to a related section before
going through this installation process.
·Hardware Assembly is not attached to a back support Page
- Acta-Relief™ 14
- Acta-Back®or Acta-Embrace®16
·Hardware is not congured for the power chair needed
- Mounting Bracket & Male Track 9
·Requires posterior depth adjustments-
- Shell Spacers - Acta-Relief™ 14
- Head Support Track Spacer- Acta-Relief™ 15
·Parts are being replaced
- Male Track - Mounting Bracket. 9
- Female Track - Shell Bracket- Acta-Relief™ 15
- Female Track - Shell Bracket- Acta-Back®or Acta-Embrace®16
- Shell Spacers- Acta-Relief™ 14
- Shell Spacers- Acta-Back®or Acta-Embrace®16
·Hardware has binding issues.
- Cleaning and Lubrication 17
- Track alignment 17

9
INSTALLATION & USE
MOUNTING BRACKET & TRACK ALIGNMENT
Use the following instructions to verify and/or switch mounting bracket orientation or replace the mounting bracket and male track parts.
ED
B
Note: Notches on the
male track point out and
away from each other.
The mounting bracket (pictured below) should be set up for the power
chair selected when ordered. However, if needed, the mounting bracket
can be switched to accommodate a different chair at any time.
To identify which chair the mounting bracket is set up for, look for male
track pieces which feature notches. The side the tracks sit on will deter-
mine which chair it works with.
SIDE A
QUANTUM®, QUICKIE®& ROVI®PERMOBIL®ONLY
SIDE B
SIDE A features 4 countersunk
holes and a large relief cutout.
SIDE B features relief cutouts
around 4 peg holes and along
the bottom edge of the bracket.
MALE
TRACKS
If the mounting bracket is set up for the desired chair, skip to Step 3
on page 10 or 11. If the mounting bracket needs switching, proceed
with steps 3a - 8a below.
To adjust the mounting bracket:
To check track alignment:
6a Check for track alignment by sliding the male tracks
into the female tracks of the hardware assembly with
both release levers Ain the open position. It should
slide up and down easily.
7a If the tracks seem to bind, there is access to eight
screws in the track assembly from the rear face.
Gently loosen all eight screws.
8a For best results, tighten screws 1through 8in the
order shown above. Repeat steps until the assembly
slides easily and then continue with installation on
the next page.
See the “Hardware Cleaning & Alignment” section
on page 17 if needed for additional instructions on
cleaning and lubricating track pieces.
6a
3a
5a
4a
4a
1 3
8 6
5 7
4 2
3a From the back side of mounting bracket B, unscrew four at head
screws Ewith the allen wrench provided.
4a Move male tracks Dto the opposite side of the mounting bracket.
Note: notches on the male track must be visible and run along the
outer edge of the mounting bracket.
5a Reassemble mounting bracket Band male tracks Dusing screws
E. Note: It is important to tighten the screws evenly for the best
alignment.
6a
A

10 INSTALLATION & USE www.comfortcompany.com
INSTALLATION (QUANTUM®, PERMOBIL®, & ROVI®)
The following instructions illustrate the base mounting plate found on each power chair.
WARNING! To prevent injury, damages or voided warranty, DO NOT make any alterations to the equipment. Modications in attempt
to interface with any other products than those listed in this manual potentially compromise the safety of the user and voids warranty.
QUANTUM®-(No tools required for installation.) PERMOBIL®-(No tools required for installation.)
4
4
55
3Remove threaded knob Ffrom base mounting plate G.
4Line up three pegs Hwith mounting bracket Band slide
it down on the pegs.
5Insert threaded knob Fand tighten to secure.
Skip to Step 7 on page 12
3Remove threaded knob Ffrom base mounting plate G.
4Line up four pegs Hwith mounting bracket Band slide it
down on the pegs.
5Insert threaded knob Fand tighten to secure.
Skip to Step 7 on page 12
GG
H
H
F
BB
F
ROVI®-(Allen wrench, 10mm wrench and drill with ¼“ drill bit are required for installation. Allen wrench is provided.)
3
4
5
5
3Line up the back support against base mounting plate Gwhere desired and mark the location of the four counter-
sunk holes on mounting bracket B.
4Ensure that holes are level and then drill four ¼” holes in base mounting plate G where marked.
5Use longer at head screws J provided and lock nuts K and fasten using allen wrench and 10mm wrench.
Skip to Step 7 on page 12
J
K
G B B
*Note: A Recessed Planar Interface Plate must be installed on the chair and will be referred to as a base mounting plate for the purpose
of these instructions. Please refer to the literature provided with chair for installation of Recessed Planar Interface Plate if needed.

11
INSTALLATION & USE
INSTALLATION (QUICKIE®)
The following instructions illustrate the base mounting plate found on each power chair.
WARNING! To prevent injury, damages or voided warranty, DO NOT make any alterations to the equipment. Modications in attempt
to interface with any other products than those listed in this manual potentially compromise the safety of the user and voids warranty.
QUICKIE®20W & up-(Allen wrench provided is required for installation.)
*Note: Quickie Wide Adapter Plates use an additional ¼” (6.4mm) of seat depth.
QUICKIE®-(Allen wrench provided is required for installation.)
3
5
3
4
6
4
3Align the two countersunk holes on each adapter plate Lwith the inside threaded holes Hon base mounting plate G as shown.
4Attach using four 12mm at head screws Mand allen wrench provided. Note: The threaded holes on the adapter plates should
face in towards each other.
5Align the four countersunk holes on mounting bracket Bwith threaded holes on adapter plates Las shown.
6Use the four additional 12mm at head screws Mand fasten with the allen wrench provided.
Continue with Step 7 on page 12
3Align the four countersunk holes on mounting bracket B
with threaded holes Hon base mounting plate G as shown.
Note: the mounting bracket can only
use the center holes on the base
mounting plate.
4Use 12mm at head screws Mprovided and fasten with
the allen wrench.
Skip to Step 7 on page 12
H
H
H
G
G
M
M
L
L
M
B
B
Please contact Customer Service for Quickie Wide Adapter Plate
and fasteners if needed. (see page 2 for contact information)

12 SET UP & ADJUSTMENTS www.comfortcompany.com
QUANTUM®
WITHOUT RECLINE
QUANTUM®
WITH RECLINE
Recommended
BACK GAP = 3”
(7.6 cm)
Recommended
BACK GAP = 7”
(17.8 cm)
QUICKIE®PERMOBIL®
Recommended
BACK GAP = 7”
(17.8 cm)
Recommended
BACK GAP = 6”
(15.2 cm)
ROVI®
RECLINE SYSTEMS
ROVI®
TILT SYSTEMS
Recommended
BACK GAP = 6”
(15.2 cm)
Recommended
BACK GAP = 4”
(10.2 cm)
INSTALLATION (BACK SUPPORT ASSEMBLY)
BACK GAP = Manufacturer recommended dimension
from seat base to bottom edge of the back support.
Refer to page 6 for full back gap and height details.
7From behind the chair, hold the back support and hardware
assembly on each side at the release levers Awith them in
the open position as shown. **Note: Holding it this way
allows for the back support to be lowered evenly for better
alignment.
8Line up female tracks Pwith the male tracks (not shown) on
the mounting bracket installed on the chair and slide the
assembly down.
9Once the back support is around the desired position, low-
er the release levers to a closed position. The levers will
click when they are locked into position.
Each chair manufacturer has a suggested “back gap” for setting the height of
the back support on the chair. Please see the height recommendations and then
evaluate the patient needs to set a nal back support height. The patient may
be seated during step 10.
10 Flip release levers Aopen to slide the back support up or down to
the desired height. Close the levers to set.
11 WARNING! To prevent injury or damage, it is important to run
the chair through its full range of articulation at this point to check
for any possible interference or unwanted movement of seating
components.
12 To lock the release levers in the
closed position, turn the set screw on
the release levers until it makes con-
tact using the allen wrench provided.
If a lever has not fully engaged as shown above (center),
simply shift the back support assembly slightly up or down
until the lever clicks into place as shown on the right.
When not locked, the set screw should be ush with the top
surface of the release lever. Do not remove the set screw.
Installing the back support assembly:
Setting the back support height:
P
A
Acta-Embrace®without cover shown (rear view)
Base mounting plate
and chair not pictured
Not fully engaged Completely engaged
8
7**
9
12
WARNING! DO NOT allow for wires or other components
to run through the support/hardware system at any time.
If tracks appear to be misaligned or binding occurs, please refer
to “Hardware Cleaning and Alignment” section on page 17.

13
SET UP & ADJUSTMENTS
3
21
BACK SUPPORT ADJUSTMENTS
The following instructions are for using the adjustable support features on Acta-Series back supports.
All support systems can be adjusted for changes in condition at any time.
Acta-Relief™setup: Ideally, the lowest Boa®cable should be
located at the user’s PSIS. With increased tension, it will capture
the user’s pelvis. The next cable up should support the lumbar
region. The top one or two cables (whichever is applicable) can
then be adjusted to the user’s needs and comfort.
Using Moldable Support Stays on all Acta-Back®&
Acta-Embrace®back supports:
Adjusting wings on Acta-Embrace®back supports:
Please contact Customer Service for additional wings if needed.
Using the Boa®Closure System on Acta-Relief™ back supports:
Rear view to show stay pockets
(Acta-Back®shell) Front view Acta-Embrace®shell Flipped wing orientation
Samples of various ways
stays may be molded
1With the user seated, identify gaps between them and the
back support or areas that require positioning. Tip: Use
stays in an offset placement to accommodate for rotation.
2Unzip the top of the cover and remove the stays from the
inner pockets.
3Mold the stays with hands or rm surface. Keep in mind
that the black end is the bottom when molding.
4Reinstall stays in the inner pockets appropriate for the
shape desired and have the user rest against the back
support.
5Repeat process as needed to achieve desired goals.
Tip: Adjust regularly with changing condition and
positioning needs over time.
1When using Compass®Power Mount Hardware, wings are
attached to the anterior side of the shell. Remove the back
support cover to access the wing fasteners.
2Loosen fasteners for height and medial-lateral adjustments
or to rotate the wings. Lateral trunk supports are attached to
the wings and have additional adjustments available.
3Additional slots are available on most Acta-Embrace®shells
for greater range of adjustment or offset positioning. Remove
fasteners and move wings to the desired slot when needed.
Tips: Use wings in the ipped orientation by removing
fasteners and moving them to the opposite side of the shell.
Additional wings may be added to achieve a 3-point lateral
support. Mix and match wing sizes as desired.
1With the user seated, pull the reel to release tension.
Tip: Pop the Boa®reels open from the side like a bottle opener
using an index nger hooked under the reel while the thumb
pushes on the top of the opposite side of the reel.
2Let the user sink into the back support so the cables form
around them then push the reel in to engage the system.
3Turn each reel until the desired shape is achieved. The cables
will pull with even tension and conform to the user’s shape.
4Repeat process as needed to achieve desired goals.
Tip: Also adjust regularly with changing condition and
positioning needs over time.
PULL to release PUSH to engage
TURN to tighten
Create even pressure
along the entire back
by accommodating
deformities and allowing
for immersion through
the back support shell.
Use the Boa®Closure
System to open up the
chest cavity, bring the
user’s line of sight up,
and increase comfort
and stability.
Increase tension in areas
that need additional
support and encourage
proper positioning.

14 SET UP & ADJUSTMENTS www.comfortcompany.com
ASSEMBLY (ACTA-RELIEF™SHELL SPACERS)
For Acta-Relief™& Acta-Relief™LTS. Compass®Power Mount Hardware requires a certain cover style for the back support. If converting a
back support from manual chair hardware to Compass®Power Mount Hardware, contact Customer Service for the correct cover.
ABC
D
F
E
1 + 2 in. Spacers
2 in. Spacer
1 in. Spacer
40 mm button head bolt A
1 inch shell spacer E
65 mm socket head bolt A
2 inch shell spacer E
90 mm socket head bolt A
1 & 2 inch shell spacers E
1
2
3
AAA
E
E
E
Attaching shell bracket and
spacers to the back support:
Acta-Relief™shell
without cover shown
1Remove back support cover and
locate the four holes on shell D for
attaching power mount hardware.
If already assembled, unscrew four
bolts A to use alternate spacers.
2Line up bolt A, safety washer B, at
washer C, back support shell D, and
spacer Ewith shell bracket F.
Note: Bolt Aand spacer Ewill vary
depending on the desired congu-
ration. Use longer bolts with deeper
spacers (see below).
3Lightly fasten and continue with the
other three holes using allen wrench
provided. Tighten fully after all points
are attached.
4Replace cover on back support.
Note: The head
support relief cutout
must face away from
the back support.
Note: The contoured shell spacer
face will match the rounded
corners of the shell bracket.
Standard ACTA-RELIEF™ conguration
2 in. (5.1 cm) SDU 3 in. (7.6 cm) SDU 4 in. (10.2 cm) SDU

15
SET UP & ADJUSTMENTS
ASSEMBLY (ACTA-RELIEF™ SHELL BRACKET & TRACK SPACER)
For Acta-Relief™& Acta-Relief™LTS.
Track spacers for Compass®Power Mount Hardware are to be used on Acta-Relief™only when using a head support and additional
clearance is needed. Please refer to the instructions provided with the head support for installation of head support and hardware.
1
1
1
2
1
1
1
2
Acta-Relief™ with
BodiLink™ Head Support
Attaching female tracks to the shell bracket:
Adding track spacers* to the shell bracket:
1Line up holes on shell bracket Awith female track Bwith the
release levers C pointing out and away from each other.
2Fasten using at head screws D. Note: It is important to
tighten the screws evenly for the best alignment.
After attaching tracks to the shell bracket, always check for
alignment with the mounting bracket as outlined on page 17.
1Line up holes on shell bracket Awith track spacer Eand female track B
with the release levers C pointing out and away from each other.
2Fasten using alternate at head screws Fprovided. Note: It is important to
tighten the screws evenly for the best alignment.
After attaching tracks or adding track spacers to the shell bracket, always
check for alignment with the mounting bracket as outlined on page 17.
C
C
A
A
D
F
E
B
B
Note: The tracks must be attached
to the side of the shell bracket with
the head support relief cutout.
Note: The tracks must be attached
to the side of the shell bracket with
the head support relief cutout.
*If using a head support, track spacers may be
required for clearance. All parts, fasteners and
tools required to adjust spacing are provided.
1 in. Spacer
+ Track Spacer 2 in. Spacer
+ Track Spacer 1 & 2 in. Spacers + Track Spacer
Possible spacer congurations:
Track spacers use .356” (9 mm) of seat depth
2.356 in.
6.0 cm
3.356 in.
8.5 cm
Total Seat Depth Used
4.356 in.
11.1 cm

16 SET UP & ADJUSTMENTS www.comfortcompany.com
Use the following instructions if Compass®Power Mount Hardware is not already assembled and attached to the back support.
Compass®Power Mount Hardware requires a certain cover style for the back support. If converting a back support from manual
chair hardware to Compass®Power Mount Hardware, contact Customer Service for the correct cover.
Attaching female tracks to the shell bracket:
Attaching shell bracket to the back support:
2
Acta-Embrace®
Shell Holes
Acta-Back®shell without cover shown
Rear view Acta-Embrace®shell
1Remove cover and locate the four holes on back support shell E for attaching power mount hardware. Note: Acta-Back®and
Acta-Embrace®shells have two round holes located near the bottom edge of the shell and the top two holes are vertical
oblong holes.
2Line up bolt F, safety washer G, at washer H, back support shell E, and spacer J, with shell bracket A.
3Lightly fasten using allen wrench provided and continue with the other three holes. Tighten fully after all points are attached.
1Line up holes on shell bracket Awith female track Bwith
the release levers C pointing out and away from each
other.
2Fasten using screws D. Note: It is important to tighten
the screws evenly for the best alignment.
After attaching tracks to the shell bracket, always check
for alignment with the mounting bracket as outlined on
page 17.
J
E
G
F
H
A
3
1
2
C
B
A
D
ASSEMBLY (ACTA-BACK®& ACTA-EMBRACE®SHELL BRACKET)
1
1
1
2

17
CLEANING & MAINTENANCE
HARDWARE CLEANING & ALIGNMENT
Frequent sliding of the track pieces may cause wear and binding and may require cleaning and lubrication.
Follow the track alignment instructions anytime track pieces are assembled, altered or appear to be binding.
Cleaning and lubricating tracks: Track alignment:
Acta-Back®shell without cover shown
Acta-Back®shell without cover shown
The following may be completed with the hardware
mounting bracket afxed to the chair.
1Open release levers Aand slide back support B apart
from mounting bracket C as shown below.
2Use a clean, dry cloth to wipe away debris along the
outside of male tracks D and inside female tracks E.
3Using a cloth or cotton swab, apply a light lubricant to
the inside edges of female tracks E.
4Slide mounting bracket C and back support assembly
B back together and run the tracks together the full
length allowing the lubricant to spread.
5Finish by resetting the back support height and closing
the release levers A.
1Start with the back support and hardware assembly
completely off of the chair.
2There is access to eight screws in the track assembly from
the rear face of the hardware. Gently loosen all eight
screws.
3For best results, tighten screws 1through 8in the order
shown below.
4Check for track alignment by sliding the tracks up and
down with the release levers in the open position.
5Repeat steps 2- 4if needed until the assembly slides easily.
6Install hardware onto chair. (see page 8)
A
B
E
D
C
3
2 & 32
4
4
1
1 3
8 6
5 7
4 2

18 CLEANING & MAINTENANCE www.comfortcompany.com
Unzip cover and remove foam and moldable stays (if applicable). Remove cover from back support shell.
Machine wash cover using any common laundry detergents. Let dry completely before use.
Machine Wash any temperature
Maximum 66°C/150°F Hand Wash when possible
Machine Wash Maximum 66°C/150°F Bleach
Do Not Steam Clean or Autoclave
Do Not Tumble Dry High Temperature
Tumble Dry Low Temperature Only Air Dry when possible
Air Dry Only.
Do Not Iron
Spray with common household or commercial antibacterial
cleansers or disinfectants.
SURFACE CLEANING COMFORT-TEK FABRIC ONLY*
COMPLETE CLEANING (ALL FABRICS)
DISINFECTING (ALL FABRICS)
FOAM
Wipe with damp, water-only cloth after disinfecting and let dry before use.
Dab with clean, damp, water-only cloth.
Unzip cover and remove foam and moldable stays (if applicable). Remove cover from back support shell.
Wash cover with water and bleach followed by thorough rinse. Follow directions on bleach container. Let dry completely before use.
Soiled foams should be replaced. Remove cover, dab foam with water-only cloth and let dry completely before replacing cover.
Foam should not be exposed to light for any extended period of time. Light will cause discoloration of the foam. This only effects the
appearance of the foam, not the functional features. There is no need to attempt to “clean” discoloration caused by light exposure.
DO NOT submerge foam in any liquid, including water.
DO NOT use contaminated foam with multiple users.
CLEANING (BACK SUPPORT)
Frequent heat drying and bleaching naturally cause fabric break down.
Air drying and cleaning without bleach are recommended whenever possible to help extend the life of the cover.
Do not wash covers using Stretch-Air™, mesh fabric or GlideWear®along with hook and loop fasteners or other materials that could snag the fabric.
Note: Doing so could pull at the fabrics causing changes in the appearance but not the effectiveness of the fabrics.

19
CLEANING & MAINTENANCE
MAINTENANCE
Inspect all components monthly.
Check and tighten hardware fasteners regularly.
Inspect all materials for wear such as stretching, fraying,
fractures, and bends. Some wear with regular use is expect-
ed. Signs of excessive wear to any component should be
addressed by contacting your dealer or customer service
for repair or replacement parts.
STORAGE
DISPOSAL
INDIVIDUAL PARTS
REUSE
INSPECTION
Assembly or individual parts should not be stored in extreme
hot or cold temperatures. Only store in a clean and dry place
at room temperature.
Do not allow exposure to direct sunlight for prolonged periods
of time. This could age the product more rapidly and decrease
its effectiveness.
Do not store where there is risk of open ame or spark.
Please contact your local authorities for regulations on the
proper disposal of your product and its components.
Contact Customer Service via phone or email for information
on replacement or individual parts available. 1.800.564.9248
or [e-mail]. Appropriate tools
and fasteners will be provided with extra and replacement
parts.
You must re-t the back support to the new user or after ex-
tended periods of non-use by the same user. Follow "Set up
& Adjustments" procedures in this manual to do so.
Before transferring to a new user, the back support must be
completely cleaned and disinfected as outlined on page 18.
DO NOT incinerate as a means of disposal.
WARRANTY REPLACEMENT PROCEDURE
COMMENTS
If a manufacturing defect should occur, the product will be replaced at
no cost to the buyer. Register your product at www.comfortcompany.
com/registration to activate Lifetime Guarantee.
If manufacturing defects should occur, discontinue use immediately.
Wear from regular use is not considered a manufacturing defect. Re-
placement parts are available by contacting Customer Service or your
supplier, distributor, or retailer.
Any alterations made to the product or defects caused by irregular use
voids the warranty.
Warranty claims should be led by the original purchaser. End-users
will need to contact the DME Supplier, Distributor or Retailer from
whom the product was purchased. In the event the original dealer is
not available, any authorized Comfort Company DME supplier, distrib-
utor or retailer will provide assistance.
DME suppliers, distributors or retailers with warranty issues will need
to contact Customer Service by phone or email and provide original
purchase order number, sales order number, or invoice number when-
ever possible. A Return Merchandise Authorization (RMA) will be is-
sued by Customer Service so a warranty replacement order or quote
can be processed.
If you would like to contact us with your comments or concerns, please
visit our website www.comfortcompany.com or refer to the "Contact
Information" section of this manual.
We invite you to leave testimonials of the product on our website on
the individual product pages.
This product is covered by the Comfort Company Lifetime Guarantee.
WARRANTY

© 2016 Comfort Company
Comfort Company®, Compass®, Acta-Back®, and Acta-Embrace®are registered trademarks of Comfort Company.
BodiLink™, Acta-Relief™, Comfort-Tek™, and Stretch-Air™are trademarks of Comfort Company.
Viscool™is a trademark of American Excelsior Company.
Quantum®, TRU-Balance®3, Q6 Edge®, and Rival®are registered trademarks of Pride Mobility Products Corporation.
Permobil®and Corpus®are registered trademarks of Permobil AB.
Quickie®is a registered trademark of Sunrise Medical (US) LLC.
QM-710™, QM-715™, QM-720™, and Pulse™are trademarks of Sunrise Medical (US) LLC.
Rovi®is a registered trademark of Shoprider Mobility Products, Inc.
GlideWear®is a registered trademark of Tamarack Habilitation Technologies, Inc.
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UM-COMPASS-POWER-HDWR REV0616