Jigsaw KNX
ComfortClick d.o.o. with its office at Cesta v
Klece 16, 1000 Ljubljana, Slovenia, other
contact information is available at: www.com-
fortclick.com (hereinafter ,the Manufacturer")
guarantees that the device sold (hereinafter:
„the Device") is free from material and
manufacturing defects.
The Manufacturer shall be responsible for
malfunctioning of the Device resulting from
physical defects inherent in the Device that
cause its operation to be incompatible with
the specifications within the period of:
24 months from the date of purchase by the
consumer,
12 months from the date of purchase by a
business customer (the consumer and
business customer are further collectively
referred to as „Customer").
The Manufacturer shall remove any defects
revealed during the guarantee period, free of
charge, by repairing or replacing (at the sole
discretion of the Manufacturer) the defective
components of the Device with new or
regenerated components. The manufacturer
reserves the right to replace the entire Device
with a new or regenerated device. The
Manufacturer shall not refund money paid for
the device.
Before making a complaint, the Manufacturer
recommends using the online support
available at http://www.comfortclick.com/-
Support
In order to make a complaint, the Customer
should contact the Manufacturer via the
email: support@comfortclick.com.
The faulty device shall be provided by the
Customer with complete standard equipment
and documents proving its purchase.
The cost of transporting the Device shall be
covered by the Customer. For unjustified
complaints, Manufacturer may charge the
Customer with costs related to the case.
Defects shall be removed within 30 days from
the date of delivering the Manufacturer. The
guarantee period shall be extended by the
time in which the Device was kept by
Manufacturer.
Manufacturer shall not accept a complaint
claim when:
• the Device was misused or the manual was
not observed,
• the Device was provided by the Customer
incomplete, without accessories
• it was determined that the fault was
caused by other reasons than a material or
manufacturing defect of the Device
• the guarantee document is not valid or
there is no proof of purchase,
Manufacturer shall not accept a complaint
claim when:
• the Device was misused or the manual was
not observed,
• it was determined that the fault was
caused by other reasons than a material
or manufacturing defect of the Device
• the guarantee document is not valid or
there is no proof of purchase,
The guarantee shall not cover:
• mechanical damages (cracks, fractures,
cuts, abrasions, physical deformations
caused by impact, falling or dropping the
device or other object, improper use or
not observing the operating manual);
• damages resulting from external causes,
e.g.: flood, storm, fire, lightning, natural
disasters, earthquakes, war, civil
disturbance, force majeure, unforeseen
accidents, theft, water damage, liquid
leakage. battery spill, weather conditions,
sunlight, sand, moisture, high or low
temperature, air pollution;
• damages caused by malfunctioning
software, attack of a computer virus, or
by failure to update the software as
recommended by the Manufacturer;
• damages resulting from: surges in the
power and/or telecommunication
network, improper connection to the
grid in a manner inconsistent with the
operating manual, or from connecting
other devices not recommended by the
Manufacturer.
• damages caused by operating or storing
the device in extremely adverse
conditions, i.e. high humidity, dust, too
low (freezing) or too high ambient
temperature. Detailed permissible
conditions for operating the Device are
defined in the operating manual;
• damages caused by using accessories
not recommended by the Manufacturer
• damages caused by faulty electrical
installation of the Customer, including
the use of incorrect fuses;
• damages caused by Customer's failure to
provide maintenance and servicing
activities defined by Manufacturer
• damages resulting from the use of
spurious spare parts or accessories
improper for given model, repairing and
introducing alterations by unauthorized
persons;
• defects caused by operating faulty
Device or accessories.
The guarantee shall not cover natural wear
and tear of the Device and its components
listed in the operating manual and in
technical documentation as such elements
have a defined operational life.
The Device Guarantee shall not exclude,
limit or suspend the Customer's warranty
rights.
The Manufacturer shall not be liable for
damages to property caused by defective
device. The Manufacturer shall not be
liable for indirect, incidental, special,
consequential or punitive damages, or for
any damages, including, inter alia, loss of
profits, savings, data, loss of benefits,
claims by third parties and any other
damages arising from or related to the use
of the Device.
Warranty Terms and Conditions
Software: bOS PRO License, included 2 User
Size: 107 mm x 61 mm x 50 mm (WxHxD)
CPU: 1,2 GHz quad-core ARM
RAM: 1 GB
Disk: SD card 32 GB
OS: Linux
Connectors: 1 x KNX, 4 x USB, 1 x Ethernet port
Power supply: 100-240V 50/60 Hz
Power consumption: 3 - 5 W
Technical Data
• Always shut down Jigsaw properly by shutting it down
in bOS Configurator.
• Don't shut down Jigsaw by unplugging it from the
power supply.
• DHCP server should be running on the network in order
to automatically obtain IP address on Jigsaw.
• Make sure that bOS Server and bOS Configurator are
both of the same software version.
• Holding the reset button for 1 second will restart your
Jigsaw.
• Holding the reset button for 5 seconds will reset the
network settings to default DHCP.
• Holding the reset button for 10 seconds will reset your
configuration.
• Do not expose this product to moisture, water or other
liquids
• Do not attempt to examine or repair this product by
yourself.
• This product is designed for indoor use only.
• The use of UPS is recommended.
Miscellaneous
Thank you for buying ComfortClick products.
For any additional information please visit www.ComfortClick.com.
ComfortClick d.o.o.
www.comfortclick.com
Member of the
Herby, ComfortClick d.o.o.
declares that the device is in
compliance with Directive
2014/30/EU.
Device labelled with this
symbol should not be disposed
with other household wastes. It
shall be handed over to the
applicable collection point for
the recycling of waste electrical
and electronic equipment.
