Comfortflame CHDV32NR Quick start guide

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DIRECT-VENT FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
NATURAL GAS
CHDV32NR
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference.
PFS
®
USC

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SAFETY
WARNING: Improper
installation, adjustment,
alteration, service or
maintenance can cause
injury or property dam-
age. Refer to this manual
for correct installation
and operational proce-
dures. For assistance or
additional information
consult a qualified in-
staller, service agency or
the gas supplier.
This appliance may be in-
stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohib-
ited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases, unless
a certied kit is used.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
State of Massachusetts:
The installation must
be made by a licensed
plumber or gas tter in
the Commonwealth of
Massachusetts.
Installation and service must
be performed by a qualified
installer, service agency or the
gas supplier.
WARNING: This product
contains and/or generates
chemicals known to the State
of California to cause cancer or
birth defects, or other reproduc-
tive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explo-
sion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon Monoxide
poisoning may lead to death.
TABLE OF CONTENTS
Safety .................................................................. 2
Local Codes......................................................... 5
Product Identication........................................... 5
Product Features................................................. 5
Pre-Installation Preparation................................. 6
Location of Termination Cap................................ 8
Venting Installation............................................... 9
Fireplace Installation.......................................... 19
Operation........................................................... 29
Inspecting Burners............................................. 31
Cleaning and Maintenance................................ 31
Troubleshooting ................................................ 33
Specications .................................................... 37
Replacement Parts............................................ 37
Service Hints ..................................................... 37
Technical Service............................................... 37
Parts .................................................................. 38
Accessories ....................................................... 42
Warranty ..............................................Back Cover

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111986-01K 3
SAFETY
Continued
This replace complies with the National Safety Standards and is listed and tested by PFS
Corporation to ANSI Z21.50/CSA 2.22 standard as vented gas replace.
NOTICE: Decorative product not for use as a heating appliance.
This replace must be installed by a qualied (certied or licensed) service person. It has
a sealed gas combustion chamber that uses a coaxial pipe (pipe within a pipe and having
the same center) venting system. It brings in fresh air for combustion through the outer pipe
and combustion gases are exhausted through the inner pipe. If the glass door assembly
and venting pipe are not properly seated, connected, and sealed, carbon monoxide leakage
(spillage) can occur.
Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the u,
with headaches, dizziness, or nausea. If you have these signs, the replace may not have been
installed properly. Get fresh air at once! Have replace inspected and serviced by a qualied
service person. Some people are more affected by carbon monoxide than others. These include
pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol,
and those at high altitudes.
Propane/LP and Natural Gas: Propane/LP and natural gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to
the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your
guide to safe and proper operation of this replace.
WARNING: Any change to this replace or it’s controls can be
dangerous. Do not modify this replace under any circumstances.
Any parts removed for servicing must be replaced prior to operat-
ing replace.
WARNING: This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not convertible for
use with other gases unless a certied kit is used.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for use with this replace.
WARNING: Do not allow fans to blow directly into the replace.
Avoid any drafts that alter burner ame patterns.
Due to high temperatures, the appliance should be located out of
trafc and away from furniture and draperies.
Do not place clothing or other ammable material on or near the
appliance. Never place any objects on the appliance.
Do not use this replace to cook food or burn paper or other am-
mable material.

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This replace reaches high temperatures. Keep children and
adults away from hot surface to avoid burns or clothing ignition.
Fireplace will remain hot for a time after shutdown. Allow surface
to cool before touching.
SAFETY
Continued
Carefully supervise young chil-
dren when they are in the room
with replace.
Keep the area around your
replace clear of combustible
materials, gasoline and other
ammable vapor or liquids. Do
not run replace where these
are used or stored.
1. For propane/LP replace, do not place
propane/LP supply tank(s) inside any
structure. Locate propane/LP supply
tank(s) outdoors. To prevent performance
problems, do not use propane/LP fuel tank
of less than 100 lb. capacity.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier's instructions
• if you cannot reach you gas supplier, call
the re department.
3. Never install the replace
• in a recreational vehicle
• in windy or drafty areas where curtains
or other combustible (ammable) objects
can make contact with the replace front
• in high trafc areas
4. Turn appliance off and let cool before
servicing, installing or repairing. Only a
qualied service person should install,
service or repair this replace. Have re-
place inspected annually by a qualied
service person.
5. You must keep control compartments,
burners and circulating air passages
clean. More frequent cleaning may be
needed due to excessive lint and dust
from carpeting, bedding material, etc.
Turn off the gas valve and pilot light before
cleaning replace.
6. Have venting system inspected annually
by a qualied service person. If needed,
have venting system cleaned or repaired.
See Cleaning and Maintenance, page 31.
7. Do not use any solid fuels (wood, coal,
paper, cardboard, etc.) in this replace.
8. This appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the National Electrical Code,
ANSI/NFPA 70.
9. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service person to arrange
for replacement of the unit.
10. Do not operate replace if any log is
broken.
11. Do not operate replace with glass door
removed, cracked or broken.
12. Provide adequate clearances around air
openings.

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111986-01K 5
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence to local codes,
use the current National Fuel Gas Code ANSI
Z223.1/NFPA 54* (USA).
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT
IDENTIFICATION
Figure 1 - Direct-Vent Fireplace with
Millivolt Ignition
Glass Door
Assembly
ON/OFF/
REMOTE
Switch (Optional
Installation)
Upper Louver
Panel
Lower
Louver
Panel
Flue Collar
Nailing
Flange
PRODUCT FEATURES
These are a few facts that can help you un-
derstand and enjoy your direct-vent replace:
• The venting system may be routed to the
outside of your home in several ways. It may
vent through the roof (vertical) or it may vent
to an outside/exterior wall (horizontal). The
vent pipe installation is very important to
allow for proper operation. You must follow
the venting instructions very carefully for
either vertical or horizontal applications.
• This replace may be installed in any room
of your house provided all local codes and
these installation instructions are followed.
• This replace does not require electricity
to operate.
• Only the blower requires electricity if in-
stalled and if you plan to install the blower
at a later date, do not forget to wire the
outlet at the bottom of the replace when
framing.
• A piezo ignitor and ceramic electrode cre-
ate spark to ignite the pilot light. It does not
require any matches, batteries or any other
sources of ignition to light the pilot.
• Each time you turn on your replace, you
may notice some amount of condensation
on the inside of the replace glass. This
is normal and will disappear after 10-20
minutes of operation.
• Your direct-vent gas fireplace system
(replace and venting) is a balanced and
sealed gas operating unit. It requires ap-
proximately 10-20 minutes of operating
time before the ame pattern stabilizes.
Control
Valve
Glowing
Embers
Blower Switch
(Optional
Installation)
Grate
Assembly
Lava Rock
Log Set
Piezo
Ignitor

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Figure 2 - Common Fireplace Locations
Flush with a wall
Through exterior wall
enclosed in a chase
Corner
installation
LOCATION AND SPACE
REQUIREMENTS
Determine the safest and most efcient loca-
tion for your FMI PRODUCTS, LLC direct-vent
replace. Make sure that rafters and wall
studs are not in the way of the venting system.
Choose a location where the heat output is
not affected by drafts, air conditioning ducts,
windows or doors. Figure 2 shows some com-
mon locations. Be aware of all restrictions and
precautions before deciding the exact location
for your replace and termination cap.
When deciding the location of your replace,
follow these rules:
• Do not connect this replace venting to a
chimney ue serving a separate solid-fuel
burning replace or appliance.
• Due to high temperatures, do not locate this
replace in high trafc areas, windy or drafty
areas or near furniture or draperies.
• Proper clearances must be maintained.
• If your replace is to be installed directly on
carpeting, vinyl tile or any combustible ma-
terial other than wood, it must be installed
on a metal or wood panel extending the
full width and depth of the replace. See
Figure 3.
• Your replace is designed to be used in
zero clearance installations. Wall or framing
material can be placed directly against any
exterior surface on the back, sides or top of
your replace, except where standoff spacers
are integrally attached. If standoff spacers
are attached to your replace, these spacers
can be placed directly against wall or framing
material. See framing details on page 7.
• If you plan on installing a television or
entertainment center recessed above
your replace, it is recommended that you
maintain a minimum 18" above top of louver
opening.
• When locating termination cap, it is impor-
tant to observe the minimum clearances
shown in Figure 7, page 8.
• If recessing into a wall, you can avoid extra
framing by positioning your replace against
an already existing framing member.
• Do not recess termination cap into a wall
or siding.
• You may paint the termination cap with 450º
F (232º C) heat-resistant paint to coordinate
with the exterior nish.
• There must not be any obstruction such
as bushes, garden sheds, fences, decks
or utility buildings within 24" from the front
of the termination cap.
• Do not locate termination cap where exces-
sive snow or ice build up may occur. Be sure
to clear vent termination area after snow falls
to prevent accidental blockage of venting
system. When using snow blowers, do not
direct snow towards vent termination area.
Figure 3 - Fireplace Bottom Dimensions
D
RW
FW
34 3/8"
22 1/2"
16 5/8"
PRE-INSTALLATION PREPARATION

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111986-01K 7
PRE-INSTALLATION
PREPARATION
Continued
Figure 4 - Framing Clearances for
Installation Against an Exterior Wall
Figure 5 - Framing Clearances for Corner
Installation
C
B
A
DE
FG
Top of Louver
Opening
3
2
1
4
5
6
7
Wall
Ref.
Mantel
Depth Ref.
Mantel from Top of
Louver Opening
1 14" A 16"
2 12" B 14"
3 10" C 12"
4 8" D 10"
5 6" E 8"
6 4" F 6"
7 2" G 4"
Figure 6 - Clearances for Combustible
Mantels
CLEARANCES
Minimum clearances to combustibles for the
replace are as follows:
*Back and sides 0"
Perpendicular walls 6"
Floor 0"
Ceiling to louver opening 42"
Front 36"
Top of Standoffs 0"
Vent (See venting instructions for
specic venting clearances.)
Combustible material with a maximum thick-
ness of 5/8" may be ush with the top front of
replace.
* For back and sides of replace, do not pack
with insulation or other materials. 0" clear-
ance to combustible materials are for framing
purpose only.
NOTICE: This replace is in-
tended for use as supplemental
heat. Use this replace along
with your primary heating sys-
tem. Do not install this replace
as your primary heat source.
If you have a central heating
system, you may run system’s
circulating blower while using
replace. This will help circulate
the heat throughout the house.
In the event of a power outage,
you can use this replace as a
heat source.
FRAMING AND FINISHING
Figure 4 shows typical framing of this replace.
Figure 5 shows framing for corner installation.
All minimum clearances must be met.
For available accessories for this replace,
see Accessories on page 42. If you are using
a separate combustible mantel piece, refer to
Figure 6 for proper installation height. You can
install noncombustible mantels at any height
above the replace.
Note: Noncombustible mantels may discolor!
323/8"
345/8"
19"
A
B
E
F
G
H
DC
Nailing Tabs
281/2"
135/8"393/8"
91/2"
97/8"343/8"
345/8"
541/8"
Nailing
Tabs

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Figure 7 - Minimum Clearances for Termination Cap
LOCATION OF TERMINATION CAP
Fixed
Closed OpenableFixed
Closed
V
V
V
V
VV
V
V
X
X
VX
G
G
J
F
B
B
K
N
H
I
A
N
E
L
D
B
M
A
C
B
V
V
A
G
G
B
TERMINATION CAP AIR SUPPLY INLET GAS METERRESTRICTED AREA
(TERMINATION PROHIBITED)
A = clearance above grade, veranda, porch, deck, or
balcony [*12" (30.5 cm) minimum]
B = clearance to window or door that may be opened
[6" (15 cm) min. for 10,000 Btu or less; 9" (23 cm) in US
if between 10,000 and 50,000, 12" (30 cm) in Canada
if between 10,000 and 100,000; 12" (30 cm) in US if
greater than 50,000, 36" (91 cm) in Canada if greater
than 100,000]
C = clearance to permanently closed window
[minimum 12" (30.5 cm) recommended to prevent
condensation on window]
D = vertical clearance to ventilated soffit located above the
terminal within a horizontal distance of 24" (61 cm) from
the center-line of the terminal [18" (45.7 cm) minimum]
E = clearance to unventilated soffit [12" (30.5 cm) minimum]
F = clearance to outside corner (see below)
G = clearance to inside corner (see below)
H = *not to be installed above a meter/regulator assembly
within 36" (91.4 cm) horizontally from the center line
of the regulator
I = clearance to service regulator vent outlet [*72" (182.9 cm)
minimum]
J = clearance to non-mechanical air supply inlet to building
or the combustion air inlet to any other fireplace
[6" (15 cm) min. for 10,000 Btu or less; 9" (23 cm) in US
if between 10,000 and 50,000, 12" (30 cm) in Canada
if between 10,000 and 100,000; 12" (30 cm) in US if
greater than 50,000, 36" (91 cm) in Canada if greater
than 100,000]
K = clearance to a mechanical air supply inlet [*In Canada,
6 ft. (1.83m) minimum; In US 3 ft. (91 cm) above if within
10 ft. (3 m) horizontally]
L = † clearance above paved side-walk or a paved driveway
located on public property [*84" (213.3 cm) minimum]
M = clearance under veranda, porch, deck
[*12" (30.5 cm) minimum ‡]
N = clearance above a roof shall extend a minimum of
24" (61 cm) above the highest point when it passes
through the roof surface and any other obstruction within
a horizontal distance of 18" (45.7 cm)
† vent shall not terminate directly above a side-walk or paved driveway which is located between two
single family dwellings and serves both dwellings*
‡ only permitted if veranda, porch, deck or balconey is fully open on a minimum of 2 sides beneath the floor*
* as specified in CAN/CSA B149 (.1 or .2) Installation Codes (1991) for Canada and U.S.A.
Note: Local codes or regulations may require different clearances
A = 6" (15.2 cm)
Inside Corner
V
B
E
V
B = 6" (15.2 cm)
C = Maximum depth of 48" (121.9 cm)
for recessed location
D = Minimum width for back wall of
recessed location -
Combustible - 38" (965 mm)
Noncombustible - 24" (61 cm)
E = Clearance from corner in
recessed location-
Combustible - 6" (15.2 cm)
Noncombustible - 2" (5.1 cm)
Outside Corner Recessed Location
G
H
G = 12" (30.5 cm) minimum clearance
Balcony with No Side Wall
V
J
Combustible &
Noncombustible
H = 24" (61 cm)
J = 20" (50.8 cm)
Balcony with Perpendicular Side Wall
C
D
C
Termination Clearances for Buildings with Combustible and Noncombustible Exteriors
Openable

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111986-01K 9
VENTING INSTALLATION
NOTICE:Failureto followthesein-
structions will void the warranty.
NOTICE: Do not seal termination
cap to vent pipe. Cap must be
removable for vent inspection
and maintenance.
INSTALLATION PRECAUTIONS
• Wear gloves and safety glasses for pro-
tection
• Use extreme caution when using ladders
or when on roof tops
• Be aware of electrical wiring locations in
walls and ceilings
The following actions will void the warranty
on your venting system:
• Installation of any damaged venting com-
ponent
• Unauthorized modication of the venting
system (Do not cut or alter vent compo-
nents)
• Installation of any component part not
manufactured or approved by FMI PROD-
UCTS, LLC.
• Installation other than as instructed by
these instructions
WARNING: This gas replace
and vent assembly must be
vented directly to the outside.
The venting system must NEVER
be attached to a chimney serv-
ing a separate solid fuel burning
appliance. Each direct-vent gas
appliance must use a separate
vent system. Do not use com-
mon vent systems.
WARNING: Vent pipe air
space clearances to combus-
tibles are 1" on all sides except
on the horizontal sections,
which require 2" clearances
from the top of the pipe. Where
the termination cap penetrates
a combustible wall, 1" air space
clearance is required.
NOTICE: Read these instruc-
tions completely before attempt-
ing installation.
These models are tested and approved for
use with FMI PRODUCTS, LLC (direct-vent)
pipe components and terminations.
The venting system must terminate on the
outside of the structure and can not be at-
tached to a chimney or ue system serving a
separate solid fuel or gas burning appliance.
A direct-vent appliance must have its own
venting system. DO NOT common vent this
appliance.
These models are approved to be vented
either horizontally through an outside wall or
vertically through a roof or chase enclosure
using the following guidelines:
• When venting system terminates horizon-
tally on an outside wall, you may install
a standoff if the termination cap is to be
installed directly on a combustible nish
such as vinyl, wood, stucco, etc.
• Never run the vent downward as this may
cause excessive temperatures which
could cause a re.
• Vent pipe air space clearances to com-
bustibles are 1" on all sides except on the
horizontal sections, which requires 2" clear-
ance from the top of the pipe. Where the
termination cap penetrates a combustible
wall, 1" air space clearance is required.
• Snorkel terminations are required when
minimum clearance to grade cannot be
met (see Figure 16 on page 12).
• Have replace and selected vent compo-
nents on hand to help determine the exact
measurements when elbowing or offsetting.
Always use wall restops when penetrating
walls and restops when penetrating ceil-
ings or attic spaces.
• If using a venting conguration of only
horizontal venting with no vertical run, a
1/4" rise for every 12" of run toward the
termination is required.
WARNING: Read all instruc-
tions completely and thoroughly
before attempting installation.
Failure to do so could result in
serious injury, property damage
or loss of life.

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INSTALLATION PLANNING
There are two basic types of direct-vent
installation:
• Horizontal Termination
• Vertical Termination
Horizontal Termination Installation
IMPORTANT: Horizontal square terminations
require only inner portion of wall restop.
Horizontal installations using round termina-
tion require exterior portion of wall restop
available only in vent kit HTK (see Figure
14, page 12).
1. Set replace in its desired location and de-
termine the route your horizontal venting
will take. Do not secure replace until all
venting has been installed. Some instal-
lations require sliding replace in and out
of position to make nal venting connec-
tions. Figures 14 through 18 on pages 12
through 14 show different congurations
for venting with horizontal termination that
will help you decide which application best
suits your installation. Check to see if wall
studs or roof rafters are in the path of your
desired venting route. If they are, you may
want to adjust location of replace.
2. Direct vent pipe sections and components
are designed with special twist-lock con-
nections.
Twist-Lock Procedure: Female ends of
pipes have locking lugs (indentations).
These lugs will slide straight into match-
ing slots on male ends of adjacent pipes.
Push pipe sections together and twist
one section clockwise approximately one-
quarter turn until sections are fully locked
(see Figure 8). Note: Horizontal runs of
vent must be supported every three feet.
Use wall straps for this purpose.
3. Use a 45° elbow to connect venting sys-
tem to replace ue collar. The elbow is
designed to be twist-locked onto the ue
collar as described in step 2.
IMPORTANT: Do not attempt to alter
conguration of elbow by cutting, twisting,
bending, etc.
4. Assemble desired combination of pipe
and elbows to replace ue collar. If there
are long portions of venting run, pre-
assembled pipe sections may be installed
as subassemblies for convenience.
VENTING INSTALLATION
Continued
Figure 8 - Vent Pipe Connections
Female
Locking Lugs
Male
Slots
(Framing
Detail)
10"
10" Inside Framing
10"
7 3/4"
Vent Opening
Combustible Wall
Vent Opening
Noncombustible Wall
Figure 9 - Vent Opening Requirements
Center of
Hole
5. Carefully determine the location where
vent pipe assembly will penetrate outside
wall. The center of hole should line up with
center line of horizontal vent pipe. Mark
wall for a 10" x 10" square hole. Cut and
frame square hole in exterior wall where
vent will be terminated. If wall being pen-
etrated is constructed of noncombustible
material, such as masonry block or con-
crete, a 7 3/4" hole with zero clearance is
acceptable (see Figure 9).