Commax HX-800E User manual

INSTRUCTION MANUAL (HDEX Ver 1.1(2011-12-13)
H.264 Video Compression
Digital Video Recorder
HX-800E
About this user guide
Before installing and using this unit, please read this user guide carefully.
Be sure to keep it handy for later reference.

2
Safety Precautions
Explanation of Graphical Symbols
WARNING
To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.
CAUTION
Changes or modifications not expressly approved by the manufacturer may void the user’s authority to
operate this equipment.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
This symbol indicates the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the
product.
This symbol indicates the presence of uninsulated ”dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.

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These precautions must be followed for safety reasons.
Warning
Do not use if the unit emits smoke, strange sounds are heard, or odor is emitted.
Make sure the power cable is not damaged.
Make sure there is no dust accumulation on the power plug or the outlet.
Disassembly prohibited
Do not place any foreign objects inside the unit.
Do not place a container holding water or other liquids above the unit when it is connected to
power.
Do not allow the unit to get wet.
Do not use during thunder/thunder storms.
Do not place in an unstable position.
Do not expose to shock or vibration.
Do not use this unit in areas where it is exposed to the possibility of explosion.
Caution
Do not pull on the power cable when removing the power plug from the outlet.
Do not touch the power plug with wet hands.
Do not sit on.
Make sure the cables are connected properly.
Do not place heavy objects on connected units.
Never move this unit while the power is turned on.
Remove the power plug from the outlet when the unit is going to remain unused for long periods of
time.
Do not block the cooling fans or air ducts.
Do not expose to extreme temperatures or humidity changes.

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Warning
Installation and servicing should be performed only by qualified and experienced personnel.
Turn off the power of the DVR when connecting cameras, audio or sensor cables.
The manufacturer is not responsible for any damage caused by improper use of the product or failure to
follow instructions for the product.
The manufacturer is not responsible for any problems caused by or resulting from the user physically
opening the DVR for examination or attempting to fix the unit. The manufacturer may not be held liable for
any issues with the unit if the warranty seal is removed.

5
Product Components
The package contains the main unit and its components as specified below. When you purchase the unit,
Please check to ensure the components specified below are included.
DVR Set
DVD-RW (option)
Client Software CD
Remote Control
Battery1.5V (AAA x 2EA)
Quick Guide
HDD data power cable
HDD mounting bracket & Screw
DVD-RW mounting bracket & Screw
HDD & DVD-RW fixing screw
Adaptor (DC12V 5A )
& Power Cable (110V or 220V)
Mouse (Option)
Items 4/8CH DVR 16CH DVR
DVD-RW ver. Basic ver.
HDD data power cable 1EA 2EA 4EA
HDD mounting bracket 1EA 2EA 2EA (for 2pcs)
HDD Mounting bracket screw 4EA 8EA 16EA
DVD-RW mounting bracket 1EA X X
DVD-RW Mounting bracket screw 4EA
HDD/DVD-RW fixing screw 8EA 8EA 2EA

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Basic function of the MOUSE
①: Left button: SELECT function
②: Right button : menu popup button (live screen)
③:Wheel: Digital zoom function on the playback mode

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Mounting the HARD DISK
1. Before installing bracket and screws onto
HDD
2.
After installing bracket and screws
onto HDD.
3.
Installation HDD and Bracket onto base
case (Inside)
4. Installation HDD and Bracket onto base
case (Outside)
5. Aft
er connecting power cable and data
cable with HDD
6.
Whole picture after installation HDD
and DVD-RW

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Compatible HDD Models
Seagate ST32000542AS(Barracuda LP) 2 TB 5900 RPM 32 MB
Seagate ST31000340SV(Surveillance) 1 TB 7200 RPM 32 MB
Seagate ST3100528AS(Barracuda) 1 TB 7200 RPM 32 MB
Seagate ST3500830SCE 500 GB 7200 RPM 8 MB
Seagate ST3500418AS(Barracuda) 500 GB 7200 RPM 16 MB
Seagate ST3500410AS(Barracuda) 500 GB 7200 RPM 16 MB
Seagate ST3250410AS(Barracuda) 250 GB 7200 RPM 16 MB
Seagate ST3250310SV(Surveillance) 250 GB 7200 RPM 8 MB
Seagate ST3250318AS(Barracuda) 250 GB 7200 RPM 8 MB
Seagate ST3160815AS(Barracuda) 160 GB 7200 RPM 8 MB
HITACHI HDS722020ALA330 2 TB 7200 RPM 32 MB
HITACHI HDS721010KLA330 1 TB 7200 RPM 32 MB
HITACHI HDT721010SLA360 1 TB 7200 RPM 16 MB
HITACHI HDS721010CLA332 1 TB 7200 RPM 32 MB
HITACHI HDS721050CLA362 500 GB 7200 RPM 16 MB
HITACHI HDP725050GLA360 500 GB 7200 RPM 16 MB
HITACHI HDS721032CLA362 320 GB 7200 RPM 16 MB
HITACHI HDS721025CLA382 250 GB 7200 RPM 8 MB
HITACHI HDT721025SLA380 250 GB 7200 RPM 8 MB
HITACHI HDP725025GLA380 250 GB 7200 RPM 8 MB
Western Digital WD20EADS 2 TB 7200 RPM 32 MB
Western Digital WD10EACS 1 TB 7200 RPM 16 MB
Western Digital WD5000AACS 500 GB 7200 RPM 16 MB
Western Digital WD2500AAKS 250 GB 7200 RPM 16 MB
NOTICE
The brands and models of all HDD should be the same. If the brands and models of each HDD are different
with others, the DVR may not recognize HDD.

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Specification
ITEM H.264 Economic 8ch HD DVR
Video Compression H.264 (Main Profile)
Video Input 8 HD-SDI (1080p25/30, 1080i50/60, 720p25/30/50/60 Auto Detection)
Video Output 1 HDMI (Max. 1920x1080p60 and Various Resolution)
1 VGA (Max. 1920x1080p60 and Various Resolution)
Audio Compression G.711
Audio Input 8ch (8 RCA )
Audio Output 1 RCA, 1 HDMI
Sensor Input 8 TTL, NC/NO Selectable
Alarm Output 2ch Relay Out by Sensor, Motion and Video Loss
POS 1 RS-232C
PTZ & Controller 1 RS-485
USB 2 USB 2.0 (1 Front Panel and 1 Rear Panel)
Network 10/100/1000 Base-T (RJ-45), Auto MDI/MDIX
Multiple Operation PentaPlex (Live/Recording/Playback/Backup/Network)
Motion Detection Yes (20x11)
Recording Resolution HD 1280x720 192fps or1920x1080 80fps
Recording Quality 5 Levels
Recording Mode Continuous, Schedule, Motion, Sensor, Manual
Pre-Recording Max. 20 minutes
Post-Recording Min. 10 seconds and Max. 60 seconds
Watermarking Yes
Search Mode Timeline, Event, Archive, Log and First/Last/Specific Time
Playback Zoom Digital Zoom (Zoom-in of specific area)
Playback Speed FF: x1/4, x1/2, x2, x4, x8, x16, x32,x64
FR: x1, x2, x4, x8, x16 and x32,x64
Backup File Format JPEG(Snap Shot), Proprietary Format(Video Clip)
Backup Media USB Stick/HDD(using by USB Port)/DVD
Huge Backup Yes
Backup Player Built-in Player for PC
Internal Storage 2 SATA HDDs (or 1HDD+1DVDRW)
External Storage 2 e-SATA for RAID
SMART HDD Error Check and Reporting using by Alarm and e-Mail
File system Self-developed, Reliable and Stable File system
User Interface Graphic User Interface, Mouse, IR Remote Controller and Keypad
Dual Streaming Resolution, Frame Rate and Quality Control per Channel
PC Client Live, Search/Playback, Backup and PTZ

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Web Client Live, Search/Playback, Backup and PTZF
Remote Setup Yes
Remote Upgrade Yes
3G Mobile Yes (iPhone, Android, Blackberry)
DST (Daylight Saving Time) Yes
Multiple Language Yes
NTP Yes
DDNS Yes
Protocols RTP, RTSP, RTCP, HTTP, DDNS, NTP, SMTP, DHCP
Operational Condition 0℃~40℃(32℉~104℉), Humidity 20~80%
Power Free Voltage DC12V / 5A
Net Weight (Gross Weight) 4.8Kgs (7.4 Kgs)
Unit Dimension (W x D x H) 430mm(W) x315mm(D) x 98mm(H)
Certifications CE, FCC, KCC
Specifications are subject to change without notice

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Table of Contents
1. Name, Function and Connection........................................................................................13
1-1. Front Panel...................................................................................................................................13
1-2. Rear Panel...................................................................................................................................15
1-3. Remote control.............................................................................................................................16
2. Setting up the DVR............................................................................................................16
2-1. Setup – Main Screen....................................................................................................................17
2-2. Setup – Display Mode ..................................................................................................................20
2-3. Setup – Recording Mode..............................................................................................................22
2-3-1. Recording Schedules ................................................................................................................25
2-4. Setup – Device Mode...................................................................................................................26
2-4-1. ALARM-OUT.............................................................................................................................27
2-4-2 Controller & PTZ Setup..............................................................................................................28
2-4-3. Motion Zone Setup....................................................................................................................29
2-5. Setup – Storage Mode..................................................................................................................30
2-6. Setup – System Mode..................................................................................................................32
2-7. Setup – SECURITY Mode ............................................................................................................36
2-8. Setup – Network Mode.................................................................................................................37
2-8-1. Port and Web Port.....................................................................................................................39
2-8-2. Network Types ..........................................................................................................................39
2-8-2-1. DHCP.....................................................................................................................................39
2-8-2-2. LAN........................................................................................................................................39
2-8-3. DDNS........................................................................................................................................40
2-8-4. NETWORK STREAM................................................................................................................41
2-9. Setup - CONFIG Mode.................................................................................................................42
3. Saving Setup.....................................................................................................................43
4. Live, Search, and Playback ...............................................................................................44
4-1. Live Viewing Screen.....................................................................................................................44
4-2. SEARCH Screen..........................................................................................................................46
4-2-1. TIME-LINE Search....................................................................................................................47
4-2-2. Event Search.............................................................................................................................48
4-2-3. Go To First Time........................................................................................................................49
4-2-4. Go To Last Time........................................................................................................................49
4-2-5. Go To Specific Time...................................................................................................................49
4-2-6. Archive Search..........................................................................................................................49
4-2-7. Log Search................................................................................................................................50
4-3. Play mode....................................................................................................................................51

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5. PTZ Control..........................................................................................................................52
6. Back up ................................................................................................................................53
6-1. Still Image backup onto USB flash memory..................................................................................53
6-2. Video backup onto USB flash memory .........................................................................................54
6-3. Transferring still images or video from the ARCHIVE list ..............................................................54
6-4. Playback of Backup Video............................................................................................................55
7. Upgrading Firmware.............................................................................................................56
8. Network access using the Exclusive network viewer, IVMS multi..........................................60
8-1. Overview......................................................................................................................................60
8-2. Minimum PC requirements...........................................................................................................61
8-3. Installing the program...................................................................................................................61
8-4. Live Window.................................................................................................................................62
8-4-1. Main user interface...........................................................................................63
8-4-2. Control buttons.................................................................................................63
8-5. Search and Playback Window......................................................................................................64
8-5-1. Main user interface...........................................................................................64
8-5-2. Main control panel............................................................................................65
8-6. Setup of IVMS Multi Client............................................................................................................67
8-6-1. General............................................................................................................67
8-6-2. Event................................................................................................................68
8-6-3. Record .............................................................................................................69
8-6-4. OSD.................................................................................................................70
8-6-5. Language.........................................................................................................70
8-6-6. About................................................................................................................71
8-7. Remote Setup ..............................................................................................................................71
8-8. Operation .....................................................................................................................................76
8-8-1. Addition, Delete, and modify of DVR sites ........................................................76
8-8-2. Connect and Disconnect..................................................................................78
8-8-3. Still-image capture during Live .........................................................................80
8-8-4. Recording video on local PC during Live..........................................................81
8-8-5. Local Playback and Remote Playback .............................................................81
8-8-6. AVI Backup during playback.............................................................................84
9. Network – By a web-browser viewer.....................................................................................86
APPENDIX: How to connect network........................................................................................89
A. How to set IP address of the DVR and open TCP port of the router?............................................89
B. How to access DVR from Remote PC? ........................................................................................91
C. How to access DVR with iPhone?...................................................................................................94
D. How to access DVR with Android?..................................................................................................95

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1. Name, Function and Connection
1-1. Front Panel
The following information will help you to operate the front panel controls.
Figure 2.1.1. Front panel
NO. Name Description
A POWER Indicating that the system is switched on
B HDD Indicating that the system is accessing the hard disk.
C NETWORK Indicating that when Network client connects through the network.
D ALARM Indicating that when sensor(s) is/are triggered or motion is detected.
Table2.1.1. Indication lamps
Table 2.1.2. Front panel buttons
NO Name Description
1
Channel keys.
2 Press to playback or pause on the Search mode
3 Press to rewind the footage in playback mode.
1x, 2x, 4x, 8x, 16x, 32x
4 Jump/Step backward. In playback mode, the playback position
moves 60 seconds backward.
5 Press to start or stop manual recording

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6 Press to fast forward the footage in playback mode.
2x, 4x, 8x, 16x, 32x
7 Jump/Step forward. In playback mode, th
e playback position
moves 60 seconds forward.
8
Show the information of DVR
9
Press to control Pan/Tilt/Zoom operations
10
Press to capture video in jpeg format or video clip on playback
mode
11
Press for temporary storage of the changed value or to return to
the previous menu screen.
12
Press for display a channel number, channel name, resolution,
frame rate, quality and recording type of each channel
13
Press for display or disappear menu OSD bar under screen
14
Press to enable/disable ALARM operation
15
Enable/disable the automatic sequence of display of channels
in full screen and quad display mode
16
Press to go to SEARCH menu in live display mode
17
Click the LOCK button when you want to lock and unlock the
DVR
18
Press to select audio mode such as SINGLE, and MUTE.
MUTE- All of 4 channels.
SINGLE- Highlighted channel only.
19
Press to enter SETUP menu

15
20
Select 1/4 channel display
21 USB Port To archive still-image or video into a USB memory or upgrade
firmw
are with USB memory stick, connect a USB memory to
the USB terminal. You can connect USB MOUSE as well.
22 ▲(UP) Press to move up the menu in Setup mode.
23 ◀(LEFT) Press to move left or to change the values in Setup mode.
24 ▼(DOWN) Press to move down the menu in Setup mode.
25 ▶(RIGHT) Press to move right or to change the values in Setup mode.
26
Press to select desired menu item or to store the setup value.
27 DVD sliding door Open sliding door horizontally to use DVDRW for backup
1-2. Rear Panel
Figure 2.2.1. Rear Panel (800E)
Table 2.2.1. Rear panel connections
NO Connection Purpose
1 VIDEO IN 8 HD-SDI connectors for video input.
2 AUDIO IN 8 Audio Input (RCA)
AUDIO OUT 1 connector for audio output.
3 HDMI OUT Main Video Output
4 VGA Connector for VGA Monitor
5 RS-232 RS-232 control Terminal
6 E-SATA 2 e-SATA ports to archive still-image or video into an External
Storage HDD.

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7 ETHERNET RJ-45 connector for network function
8 USB Port Connector for Mouse or Backup
9 SENSOR IN 8 Connectors for sensor device connection
10 ALARM OUT 2 Connector for alarm device connection.
Provides simple On/Off switching by
using relay. 0.5A/125V,
1A/30V
11 RS-485 RS-485 control terminal
12 POWER DC12V 5A
14 RS-485
Termination
Termination selector for RS485 connection
. Switch on : Termination
. Switch off : Not Termination
1-3. Remote control
RECORD Manual recording
DISPLAY Display of Full and Quad screen
F/REW Jump 60 seconds backward
PLAY/PAUSE Play/Pause
F/ADV Jump 60 seconds forward
REW Rewind
BACKUP Backup still or video data
FF Fast Forward
ALARM Disable alarm operation
SETUP Setup menu screen
ID DVR ID (ID Button + DVR ID number)
AUDIO Mute and Single(1CH)
LOCK Lock all of key functions
SEQ Sequence of Full or Quad view
PTZ PTZ menu screen
SEARCH Search menu screen
DIRECTION KEY Direction key
SELECT Select or display of split screen
ESC Esc
NUMBER 1~9,0 Channel Button

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1. Setting up the DVR
The following sections detail the initial setup of a DVR.
2-1. Setup – Main Screen
When booting a system at first, the following messages display.
To enter the setup menu, select MENU and SETUP on the screen using the mouse or press the SETUP
button on the front panel. Then select a user type. User can select one of user types (ADMIN, USER1,
USER2, USER3) using the control button (◀▲▶▼) on the front panel and press SEL button.
Input the password by front key panel, mouse or remote controller.
Use the Virtual Keyboard when you use front key and mouse. The factory default password is 1111.

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It is highly recommended to assign a new password to protect the system. User can assign a new
password in SECURITY setup menu.
CONTROL BAR AUTO HIDE: Set to hide automatically or display continuously a control bar on the bottom
side in a Live mode.
CHANNEL INFORMATION: Display a channel number, channel name, resolution, frame rate, quality and
recording type of each channel.
SYSTEM INFORMATION: Display a software version, storage size, network type, IP address, MAC
address, DDNS status, DVR ID and remote controller ID of the system.
SYSTEM LOCK: To lock the system, user input a password. To unlock the system, please press LOCK
button again on a front panel or click the right button of the mouse. Then, the system will ask a password.
Table 2.1.1. Setup menu tree
DISPLAY
– OSD
– OSD CONTRAST
– SEQUENCE
– SEQ-DWELL TIME
– CHANNEL
- NAME
- COVERT
– VIDEO OPTION (HDMI/VGA)
RECORD
– CHANNEL
- RESOLUTION
- FRAME RATE
- QUALITY
- RECORDING
- SENSOR RECORDING
- PRE RECORD
- POST EVENT RECORD
- AUDIO
- SCHEDULE
DEVICE
– ALARM OUT
– CONTROLLER & PTZ
– CHANNEL
- MOTION ZONE
- MOTION SENSITIVITY
– KEY TONE
– REMOTE CONTROL ID

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– SENSOR
- TYPE
STORAGE
– OVERWRITE
– DISK FORMAT
– DISK INFO
– RECORDING LIMIT
- RECORDING LIMIT DAYS
– S.M.A.R.T
- TEMPERATURE LIMIT
- ALARM
- BUZZER
SYSTEM
– DVR-ID
– DESCRIPTION
– LANGUAGE
– DATE FORMAT
– SET DATE & TIME
– CLIENT ACCESS
– NTP
– SEND EMAIL
SECURITY
– USER AUTHENTICATION
– USER PASSOWRD
– AUTHORITY OF PLAYBACK
NETWORK
– PORT
– WEB PORT
– NETWORK TYPE (DHCP, LAN)
– DDNS
– NETWORK STREAM
CONFIG
– SAVE SETUP TO A USB
– LOAD SETUP FROM A USB
– LOAD DEFAULT
– LOAD FACTORY DEFAULT

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2-2. Setup – Display Mode
Press the SETUP button and enter the password. The setup menu is displayed as picture below. Select
DISPLAY icon and press SEL button to enter the setup menu item. Navigate through the menu items using
the control button (◀▲▶▼) and change the value of the menu item using the control button
(◀▲▶▼). To return to setup menu screen, press the ESC button.
Figure 2.2.1. Display mode setup screen
Table 2.2.1. Menu items in DISPLAY mode setup
Item Description
OSD Enable/disable on-screen-display.
Select ON: show it on the screen, Select OFF: Disappear on the screen.
SEQUENCE Enable/disable sequential display of video in full screen mode.
SEQ-
DWELL
TIME
Set the dwell time of each, single channel display in sequential display
mode
CHANNEL Select a channel for applying the following settings using the control
button (◀▲▶▼). Press SEL button to change the channel.
NAME Set the channel name. Press SEL button and set the channel name
and select OK using the control button (◀▲▶▼).