Commercial Electric XD2615-1A User manual

USE AND CARE GUIDE
FULL MOTION TV WALL MOUNT FOR FLAT PANEL TVS
(FITS VESA 75/100/200/300/400)
Questions, problems, missing parts? Before returning to the store,
call Commercial Electric Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday
1-877-527-0313
HOMEDEPOT.COM
For additional support, call the manufacturer at 1-800-747-6558.
Item #1006 316 039
Model #XD2615-1A

2
Table of Contents
Safety Information ..................................2
Warranty ..........................................2
Pre-Installation.....................................3
Installation ........................................7
Troubleshooting .............................................................................................11
Safety Information
Before you begin, carefully read and understand the instructions in
this manual. Please follow the instructions in the order presented in
this manual and observe all warnings and cautions.
WARNING: Failure to provide adequate structural
strength for this component can result in physical
injury and/or damage to equipment. It is the installer’s
responsibility to make sure the structure to which this
component is attached can support four times the combined
weight of all equipment. Reinforce the structure as required
before installing the component.
WARNING: This wall or ceiling mount is intended for
use only with the maximum weights indicated. Use with
products heavier than the maximum weights indicated may
result in collapse of the mount and its accessories causing
possible injury. This mount has been tested to support
77 lbs. (35 kgs). Do not exceed this weight.
WARNING: Observe all safety measures at all times
during the installation of this product. Use proper safety
gear and tools during the installation process to prevent
physical injury.
CAUTION: Never allow children to climb on or play with
the product.
CAUTION: NEVER use this TV wall mount for DRYWALL
installation.
CAUTION: Do not sit or stand on the product.
CAUTION: Improper handling can result in cuts and
lacerations.
CAUTION: Improper installation may cause property
damage and/or personal injury, so the installation must be
liable for damage or injury caused by incorrect mounting,
assembly or use.
This mount has been tested to support a television with a
minimum of 23 in. (58.42 cm) and a maximum 63 in. (160 cm)
diagonal screen and a weight up to 77 lbs. (35 kgs).
Warranty
The manufacturer warrants that it will replace or repair this item, free of charge, at the manufacturer’s sole discretion, should it prove
defective in materials or workmanship.
This warranty does not apply to:
□Normal wear and tear
□Friction damage
□Coating defects
□Defects caused by loosened screws, nuts, or bolts
□Improperly mounting the bracket to the wall
□Improperly installing the bracket to the display
□Failure to properly follow installation instructions
□
□Loading beyond the permitted load
□Intentional misuse
Contact the Customer Service Team at 1-877-527-0313 or visit www.HomeDepot.com.
manufacturer is not

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Pre-Installation
ENSURING THIS IS THE CORRECT WALL MOUNT FOR YOU
IMPORTANT: Review this section carefully before you proceed with this installation to ensure that this is the correct TV
Wall Mount for you.
This TV Wall Mount is the correct wall mount for you if:
Your TV VESA size is equal to or no greater than 400 mm x 400 mm (16 in. x 16 in.).
Your TV (including any accessories) weighs less than 77 lbs (35 kg).
If your TV is greater than these TV VESA measurements and weighs more than 77 lbs (35 kg), then this TV Wall Mount is NOT compatible
with your TV.
16 in. (400 mm) Max.
16 in. (400 mm) Max.
PLANNING THE INSTALLATION
Compare all the parts in the package with the Hardware Included and Package Contents lists in this manual. If any part is missing or damaged,
do not install this wall mount system and call customer service at 1-877-527-0313 or visit www.HomeDepot.com.
This wall mount bracket is compatible with VESA 75/100/200/300/400 mm mounting holes.
PLANNING THE WALL PLACEMENT
CAUTION: Ensure the wall you select is a weight-bearing wall. Failure to observe this precaution can result in serious physical
injury and/or property damage. Consult a professional installer or contact customer service if you have any questions.
When selecting a wall to mount your display, keep the following in mind:
Select a place with easy access to power outlets, cable input sources, and connections for the speakers and accessories.
Select a weight-bearing wall. The wall must be able to safely support four times the combined load of the equipment and all
attached hardware and components.
PLANNING THE MOUNTING HEIGHT
The optimal viewing height is to center the display at eye level when seated. Many people consider this to be too low for a wall mount, and
commonly use the following rule for placement:
Position the bottom of the display no higher than eye level when seated, and the top of the display no higher than eye level when
standing. Anything within these limits should normally provide a comfortable viewing experience.
the

4
Pre-Installation (continued)
ENSURING THE WALL STABILITY
Carefully inspect the wall area you have selected. Examine the wall surface before you begin drilling.
WARNING: Do not drill near electrical wiring and water pipes.
CAUTION: Wood studs must be no smaller than 2 x 4 in. in size. Ensure the surface covering does not exceed 5/8 in.
CAUTION: Concrete walls must have a minimum thickness of 5.5 in. Ensure the surface covering does not exceed 3/8 in.
CAUTION: Do not install this product on a concrete block.
For concrete walls, check for damaged or loose concrete and do not drill in those areas.
For brick walls, never drill into the mortar between the blocks.
For wood studs, locate the wall studs and drill in the center of the stud.
TOOLS REQUIRED (NOT INCLUDED IN THE PACKAGING)
Power drill
5/32 in. (4 mm)
wood drill bit or
3/8 in. (10 mm)
masonry drill bits
Phillips
screwdriver
Measuring
tape
Pencil Hammer Socket tool Toothpick

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Pre-Installation (continued)
HARDWARE INCLUDED
NOTE: Hardware is not shown to actual size.
NOTE: The hardware included is suitable for mounting to walls made of brick, solid concrete, or wood studs covered with drywall. If your
www.HomeDepot.com. For additional support, you can also call the manufacturer at 1-800-747-6558.
BBAA EE - GG HH - JJ
KK LL MM NN OO PP
CC DD
Part
AA
Description Quantity
Nylon anchor 3
Lag bolt with washer
M6x8mm bolt
Part Description Quantity
M4x12 mm bolt
M6x12 mm bolt
M8x20 mm bolt
M4x30 mm bolt
M6x35 mm bolt
M8x35 mm bolt
M6x17 mm spacer
M8x22 mm spacer
M8x10 mm spacer
8
M8x2.5 mm spacer
M4 washer
M6 washer
4 mm hex wrench
3
4
1
4
4
4
4
4
4
4
4
4
4
4
BB
CC
DD
EE
FF
GG
HH
II
JJ
KK
LL
MM
NN
OO
PP

PACKAGE CONTENTS
6
D
EF
C
BA
Part
A
B
C
D
E
F
Description Quantity
Wall plate unit
Extension arm
Bubble level
Mounting template
HDMI
Velcro ties 3
1
1
1
4
1
Pre-Installation (continued)

7
Installation
1Identifying the bolt diameter to use
To ensure proper mounting of the brackets to your TV, this
mounting system includes several sizes of bolts (EE – JJ), washers
(OO and PP), and spacers (KK – NN) that can be used in various
combinations. Combinations are determined by the back style of
those holes.
Select the bolt (EE – JJ) diameter to use by inserting the
various sized bolts (EE – JJ) (M4, M6, and M8) into the
mounting holes in the back of your TV.
M6 M8M4
OROR
2Identifying the bolt length to use
Insert a straw or toothpick (not included) into one of the mounting
holes on the back of your TV. If your TV is curved or recessed,
place the proper sized spacer (KK, LL, MM, or NN) on top of
Use a pencil to mark the depth of the mounting hole.
Determine the proper bolt length to use by comparing the
mark with the various bolts provided.
CAUTION: When the bolt is longer than the mark, choose
a shorter bolt.
FLAT
CURVED
RECESSED
3Separating the TV plate
Use the hex wrench (DD) to remove the bolts (1) that hold
the TV plate on the wall plate unit (A). Save these bolts for
later.
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A2
1
DD
A1

8
Installation (continued)
4Attaching the mounting plate to the
TV (VESA 75/100 and 200)
NOTE:
long, or there is interference between the TV bracket and
cable inlets, we strongly recommend the use of spacers.
If necessary, align the spacers (KK, LL, MM, or NN) over the
mounting holes on the back of your TV.
Position the wall plate (A1) over the TV and attach using the
appropriately sized bolts (EE – JJ) and washers
(OO or PP).
CAUTION: Do not overtighten the bolts as this could
damage your TV.
5Attaching the mounting plate to the
TV (VESA 300 and 400)
CAUTION: Do not overtighten the screws as this could
damage your TV.
6Marking the mounting holes
Use the mounting template (D) to mark the mounting hole
locations for attaching the wall plate unit (A) to the wall.
Use the bubble level (C) to ensure the mount will be level
before you drill the mounting holes.
HH/II/JJ
KK/LL/MM/NN
OO/PP
EE/FF/GG
OO/PP
A1
A1
B
BB
B
DD
CC
OO/PP
OO/PP
HH/II/JJ
KK/LL/MM/NN
EE/FF/GG
A1
A1
Connect the extension arms (B) to the wall plate (A1) using
the screws (CC).
If necessary, align the spacers (KK, LL MM, or NN) over the
mounting holes on the back of your TV.
Position the wall plate assembly over the TV and attach
using the appropriate sized bolts (EE - JJ) and washers
(00 or PP).
C
D

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Installation (continued)
7Drilling the mounting holes in a concrete/brick wall
If you are installing the mounting system into wood studs, proceed
to step 8.
CAUTION: Avoid drilling near electrical wiring and water
pipes. The mounting system must be attached to a weight
bearing wall. Failure to observe all safety precautions can
result in serious physical injury and/or property damage.
Consult a professional installer or call customer service if
you have any questions.
CAUTION: Do not drill into mortar between bricks or into
loose concrete.
CAUTION: Never drill into hollow brick.
Use 3/8 in. masonry bits (not included) to drill mounting holes
in the concrete approximately 2.36 in. (6 cm) in depth.
Insert the nylon anchors (BB) into the pre-drilled holes. You
may have to use a hammer (not included) to gently tap the
anchors fully into the wall.
BB
Masonry
Drill Bit
8Drilling the mounting holes in a
wood stud
CAUTION: Avoid drilling near electrical wiring and water
pipes. The mounting system must be attached to a weight
bearing wall and must be installed directly onto the center
of the wood studs. Failure to observe all safety precautions
can result in serious physical injury and/or property
damage. Consult a professional installer or call customer
service if you have any questions.
CAUTION: Wood studs must be no smaller than 2 x 4 in.
in size and the surface covering no more than 5/8 in.
the stud centers in the wall. Studs are usually spaced 16 in. apart.
Use a commercially-available stud finder (not included) to locate
Use a 5/32 in. (4 mm) wood drill bit (not included) to drill holes
to a depth of 2.36 in. (6 cm).
Wood
Drill Bit
9Attaching the mounting arm to the
wall
Align the wall plate unit holes with the pre-drilled holes in
the wall.
Attach the wall plate unit (A) to the wall using the lag bolts
with the washers (AA). Tighten the bolts (AA) securely using a
Phillips screwdriver and a socket tool (not included).
CAA
A

10
Installation (continued)
10 Attaching the TV to the wall plate
unit
CAUTION: Use two or more people to complete this step.
Align the wall plate (A1) with the end of the wall plate unit (A2) .
Attach the bottom end of the wall plate unit (A2) to the wall
plate (A1) using the bolts (1) you removed in step 3.
Use the bubble level (C) and angle the TV as necessary to
ensure the TV is level before tightening in the next step.
11 Adjusting the angle of the TV
Adjust the angle of the TV by loosening the bolt (1) on
various angle adjustments. Securely tighten the bolt (1)
12 Manage TV cables orderly through the velcro ties.
Slide the tab (1) on the wall plate (A1) onto the top edge of
the wall plate unit (A2). A1
A2
C
tab(1)
DD
1
1
1
±90°
+5°
-15°
±4°

11
Troubleshooting
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Problem Solution
Problem Solution
The cables are blocked by the mount or brackets.
Add spacers between the bracket and the TV back. Plug in
the cable first and then hang the TV.
If the above solution does not help, please contact
1-800-747-6558 with information about your TV's model,
size, and weight.
The TV keeps tilting.
If the above solution does not help, please contact 1-800-747-6558.
Solution 1
Solution 2
Solution 2
Spacer
Fasten the two bolts in the rear plate with the hex wrench (DD).
Solution 1
DD DD

Troubleshooting (continued)
12
The TV is not level or is out of balance.
If the above solutions do not help, please contact 1-800-747-6558.
Problem Solution
Check if the TV plate is level. If the TV plate not level, adjust it to level.
Use a hex wrench (DD) to loosen the two leveling bolts in the rear TV plate,
hold the TV to adjust to level, and then fasten the leveling bolts tightly.
Check if the wall plate is level using the provided bubble level.
If the wall plate is not level, adjust it to level.
Solution 3
Solution 1
Solution 2
Leveling
bolts DD
±4°
±4°
Level

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Troubleshooting (continued)
If the bolt is damaged, please contact customer service for a replacement
s .
1. Pre-drill the pilot holes to the required length.
Problem Solution
Problem Solution
Solution 1
Solution 2
Solution 3
Problem Solution
Spacer
Bolt
++
SpacerBolt
+Steel
+
Steel

Questions, problems, missing parts? Before returning to the store,
call Commercial Electric Customer Service
8 a.m. - 7
p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday
1-877-527-0313
HOMEDEPOT.COM
For additional support, call the manufacturer at 1-800-747-6558.
Retain this manual for future use.