4. Processing Transactions
For further information on how to use the CommBank Small Business app, please refer to the
“CommBank Small Business app User Guide”.
Bank Logon
Note: A Bank logon must be completed at the commencement of each day or each time the
Emmy terminal is powered on.
A Bank logon is either performed via the Bank Logon function via the app or initiated with the
first transaction of the day or after power on.
Purchase –Swipe / EMV
1. Initiate a purchase transaction on the app on your smart device
2. Swipe or insert the card on the Emmy terminal
3. Select the account by pressing the function keys below CHQ, SAV, CR text
4. Enter PIN or OK for signature (Note: signature is only for credit transactions)
5. Wait for processing to be completed
6. Remove card when prompted by the terminal
7. Transaction is approved and merchant copy of the receipt is printed (if applicable)
8. Verify signature on the app (smartphone or tablet). Press YES to approve or NO to decline
9. Transaction is approved and customer copy of receipt printed or email (subject to app
functionality)
Purchase –Contactless
1. Initiate a purchase transaction on the app on your smart device
2. Tap card on the screen of the Emmy terminal until the 4 lights above the screen light up
3. Wait for processing to be completed
4. Transaction is approved
Note: For contactless transactions a signature may also be required in certain situations. The
way the signature is captured is dependent upon the application being used with the Emmy
terminal.
